Casa inteira

Incredible 9BR! Private Pool+Theme Rooms+Game Room

Galeria de fotos de Incredible 9BR! Private Pool+Theme Rooms+Game Room

Piscina
Quarto
Parte interna
Sala de fitness
Parte interna

Avaliações

8,8 de 10
Excelente

Casa inteira

9 quartos5 banheirosAcomoda 26 pessoas410 m²

Comodidades populares

  • Piscina
  • Banheira de hidromassagem
  • Cozinha
  • Lava-roupa
  • Secadora
  • Wi-Fi grátis

Adicione as datas e descubra os preços

Sobre esta propriedade

Incredible 9BR! Private Pool+Theme Rooms+Game Room

  • Summary:

    Experience a grand vacation at this 9BR home, just a short drive from Disney and Universal Studios.

    - Little ones will love the lush-themed rooms, from Harry Potter to The Little Mermaid.

    - Comfortable bedrooms & spacious living area ensure relaxation for everyone.

    - Enjoy a private pool, hot tub, outdoor space with dining and free parking.

    - Huge resort offers amazing amenities, including a lazy river.

    Easy access to nearby attractions, it's a perfect base for an unforgettable Florida vacation.



    The Space:

    Welcome to Your Dream Vacation Home!



    Discover unparalleled luxury in this stunning 9-bedroom vacation home, just a short drive from Disney World and Universal Studios. Little ones will love the amazing themed rooms, and with a private pool, outdoor space, and free parking, this home is the perfect base for your grand vacation. Enjoy the convenience of easy access to nearby attractions and endless amenities that ensure an unforgettable stay!



    - Spacious and Comfortable Living Spaces:

    Step into a beautifully designed home with spacious living areas perfect for relaxation. The open-plan layout features chic décor and trendy furnishings that provide both style and comfort. Enjoy lounging in the cozy living room with a wall-mounted flat-screen TV, creating a welcoming space for family gatherings after a day of exploring Orlando.



    - Gourmet Kitchen and Dining:

    The fully-equipped gourmet kitchen offers everything you need to prepare meals during your stay. With stainless steel appliances, stunning cabinetry, and a large island, cooking becomes a delightful experience. The adjacent dining area features a grand super table seating ten guests, making it ideal for family dinners with views of the outdoor space.



    - Themed Bedrooms for Little Ones:

    Your little ones will be thrilled by the amazing themed bedrooms, where they can embark on magical adventures. From Harry Potter’s wizarding world to The Little Mermaid’s underwater paradise, these creatively designed rooms will capture their imaginations, providing excitement and comfort during their stay.



    - Luxurious and Comfortable Beds:

    Each bedroom in this home offers plush, comfortable beds designed for a restful night’s sleep. Whether you're in a themed room or one of the modern, contemporary suites, you'll find all the comfort you need to recharge for the next day’s adventures. The luxurious master suite with its king-size bed and ensuite bathroom offers a true retreat for relaxation.



    - Outdoor Space and Private Pool:

    The private screened-in lanai provides a wonderful outdoor oasis where you can unwind. Take a dip in the private pool, hot tub, bask in the Florida sunshine, or enjoy a BBQ with family and friends. The outdoor space is designed for relaxation and fun, perfect for creating lasting vacation memories.



    **Optional pool heat is available for $35/day + tax. We recommend adding this option to your reservation between the months of November and April.**



    - Amazing Resort Amenities:

    Beyond your private pool, hot tub, the huge resort offers a range of amazing amenities for you to enjoy. Take a lazy afternoon float down the lazy river, or explore the clubhouse facilities. The resort’s amenities ensure you have endless entertainment options without leaving the property.



    - Fun for All Ages:

    The entertainment options in this home are endless! Enjoy family movie nights upstairs with a big screen projector or head to the game room, which features air hockey, billiards, and classic arcade games. These features ensure that both adults and little ones will be entertained throughout your stay.



    - Free Parking and Convenient Amenities:

    Parking is never an issue with free parking available at the property. Additionally, the home is equipped with in-unit laundry facilities for added convenience, allowing you to pack light and keep your clothes fresh throughout your stay. Everything is designed to make your vacation stress-free.



    - Easy Access to Nearby Attractions:

    With a prime location just minutes away from Disney World, Universal Studios, and other top Orlando attractions, you'll have easy access to everything on your itinerary. Whether it's a day at the theme parks or shopping at nearby outlets, you'll love the convenience of this vacation home.



    - Book Your Grand Vacation Today:

    Don’t miss out on this incredible opportunity to create unforgettable memories at this luxurious 9-bedroom home. With its themed bedrooms, amazing amenities, private pool, and perfect location near Orlando’s most famous attractions, it’s the ideal place for your next family getaway. Book your dream vacation today!



    The Neighborhood:

    Situated in the heart of Kissimmee, Florida, Storey Lake Resort offers a captivating blend of tranquility and excitement for your vacation getaway. Surrounded by pristine conservation areas, serene lakes, and lush greenery, the neighborhood exudes a serene ambiance, perfect for unwinding and reconnecting with nature. Guests can explore scenic walking paths and nature trails, immersing themselves in the natural beauty and abundant wildlife that call this area home.



    Within minutes, an array of dining options awaits, from quaint cafes serving up local flavors to upscale restaurants offering gourmet cuisine from around the world. For those seeking adventure, world-famous attractions such as Walt Disney World Resort (10 minutes), Universal Studios (15 minutes), and SeaWorld Orlando (20 minutes) are just a short drive away, promising endless entertainment for visitors of all ages. Golf enthusiasts will appreciate the championship courses nearby, where they can tee off amidst stunning landscapes and challenging fairways.



    Whether you crave outdoor adventures, cultural experiences, or simply relaxation under the warm Florida sun, Storey Lake Resort and its surrounding neighborhood provide the perfect setting for an unforgettable vacation experience.



    Getting Around:

    Accessing Storey Lake Resort is convenient and effortless, regardless of your mode of transportation. From Orlando International Airport (MCO), the nearest major airport, guests can reach the resort by car in approximately 20-25 minutes, depending on traffic conditions. For those arriving by train or bus, the Amtrak station and Greyhound bus terminal in downtown Orlando are both approximately a 20-25 minute drive away. While having a car provides flexibility for exploring the area and accessing nearby attractions, guests can also rely on rideshare services such as Uber and Lyft, which are readily available in the vicinity. Additionally, local taxi services and shuttle options can be arranged upon request for seamless transportation to and from Storey Lake Resort. Once you arrive, ample parking is available for guests, ensuring convenient access to the resort's amenities and nearby attractions, including theme parks, shopping centers, and dining options.



    Exploring Orlando is best done by car. We recommend renting a car or utilizing ridesharing services such as Uber or Lyft for convenient travel throughout the city.



    Other Things to Note:

    Storey Lake Resort is located nearby Central Florida’s most sought-after attractions! Amenities include; Resort-Style Swimming Pool, Lazy River, Kid Zone with Water Slide, Splash Pad, Private Sand Beach, Tiki Bar, Tennis Courts, Basketball Court, Volleyball Sand Court, Putting Green, Private Cabanas, Fitness Center, Canoe and Kayak rentals, Boardwalk area, and more!



    Interaction with Guests:

    This property is professionally managed by Casiola vacation homes. Our team is here for you 24/7 via Airbnb chat, phone, email, text, ready to assist with anything you need to make your stay EXTRAordinary.

Comodidades da propriedade

Piscina/spa

  • Banheira de hidromassagem
  • Piscina compartilhada
  • Piscina particular

Internet

  • Disponível na casa: Wi-Fi grátis

Estacionamento e transporte

  • As opções de estacionamento no local incluem uma garagem

Cozinha

  • Chaleira elétrica
  • Cooktop
  • Forno
  • Geladeira
  • Lava-louças
  • Liquidificador
  • Máquina de café/chá
  • Máquina de gelo
  • Micro-ondas
  • Panelas, louças e utensílios de cozinha
  • Torradeira

Opções para refeição

  • Mesa de refeição

Quartos

  • 9 quartos
  • Roupas de cama fornecidas

Banheiro

  • 5 banheiros
  • Chuveiro
  • Secador de cabelo
  • Toalhas fornecidas
  • Xampu

Espaços comuns

  • Mesa de refeição

Entretenimento

  • TV

Áreas externas

  • Churrasqueira

Itens de lavanderia

  • Instalações de lavanderia
  • Máquina de lavar

Espaços de trabalho

  • Escritório

Conforto

  • Aquecimento
  • Ar-condicionado

Animais de estimação

  • Não aceita animais de estimação

Acessibilidade

  • Não é permitido fumar nesta propriedade

Serviços e conveniências

  • Ferro e tábua de passar roupa

Destaques do local

  • Perto de um zoológico

Atividades

  • Academia
  • Acesso livre a golfe opcional
  • Parque aquático
  • Nas proximidades de parque temático
  • Passeios de bicicleta nas proximidades
  • Pescaria nas proximidades

Recursos de segurança

  • Propriedade sem informações do anfitrião sobre detector de monóxido de carbono (sugestão: levar um detector portátil)
  • Propriedade com detector de fumaça, conforme indicado pelo anfitrião
  • Extintor de incêndio

Informações gerais

  • Tamanho da unidade: 410 m²

Propriedades semelhantes

Políticas

Check-in

Check-in a partir de 16h
Idade mínima para o check-in: 21

Check-out

Check-out até 11h.

Instruções especiais para o check-in

Você vai receber um e-mail do anfitrião com as instruções para o check-in e check-out.
A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.

Regras da propriedade

Rules for this unit are as follows: Pets are not allowed. Smoking is not permitted. Children are allowed. The minimum age limit for this unit is 21.

Animais de estimação

Animais de estimação não são aceitos

Crianças e camas extras

Crianças são bem-vindas

Eventos

Não permite a realização de eventos

Política para fumantes

Não é permitido fumar

Informações importantes

O que você precisa saber

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião não informou se a propriedade tem detectores de monóxido de carbono. Leve um detector portátil com você na viagem.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem itens como extintor de incêndio.
Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
Esta propriedade é gerenciada por meio da Vrbo, um de nossos parceiros. Você vai receber um e-mail da Vrbo com um link para uma conta, onde pode alterar ou cancelar a sua reserva.

Informações a área

Em Kissimmee, esta casa de temporada fica às margens de um lago. Mystic Dunes Golf Club e Arnold Palmer's Bay Hill Golf Club são duas atrações perfeitas para quem busca diversão. Durante a viagem, também vale a pena visitar Old Town e Walt Disney World® Resort, dois pontos de interesse importantes na região. Se você estiver viajando com as crianças, curta atrações como Disney's Hollywood Studios® e Centro de Convenções de Orange County. Confira nosso guia de viagem sobre Kissimmee.
Ver mais propriedades para aluguel por temporada - Orlando
Mapa
Kissimmee, FL

Opções nos arredores

  • Estação Poinciana - 11 min de carro
  • Estação Kissimmee - 12 min de carro
  • Aeroporto de Kissimmee Gateway (ISM) - 9 min de carro

Restaurantes

  • McDonald's
    4 min de carro
  • Taco Bell
    3 min de carro
  • Wendy's
    18 min de caminhada
  • Bronson Club At Storey Lake
    2 min de carro
  • Waffle House
    18 min de caminhada

Perguntas frequentes

MUST SEE VILLA w/ Private Pool + GAME ROOM, + Movie Theater! tem piscina?

Sim, esta propriedade tem uma piscina.

MUST SEE VILLA w/ Private Pool + GAME ROOM, + Movie Theater! é ideal para quem viaja com animais de estimação?

Não, animais de estimação não são permitidos nesta propriedade.

Quanto custa o estacionamento em MUST SEE VILLA w/ Private Pool + GAME ROOM, + Movie Theater!?

Estacionamento no local disponível na propriedade.

Qual é o horário de check-in em MUST SEE VILLA w/ Private Pool + GAME ROOM, + Movie Theater!?

Horário de início do check-in: 16h.

Qual é o horário de check-out em MUST SEE VILLA w/ Private Pool + GAME ROOM, + Movie Theater!?

Horário de check-out: 11h.

Onde fica MUST SEE VILLA w/ Private Pool + GAME ROOM, + Movie Theater!?

Em Kissimmee, casa de temporada no lago é ideal para famílias e fica a 15 minutos a pé de Shingle Creek Regional Park, Congo River Golf e Lake Cecile. Kissimmee Go-Karts e Lake Buena Vista Factory Stores também ficam a 5 km.

Avaliações sobre Incredible 9BR! Private Pool+Theme Rooms+Game Room

Avaliações

Excelente

Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.
Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 19 de 33 avaliações
Nota 8 - Boa. 9 de 33 avaliações
Nota 6 - Ok. 4 de 33 avaliações
Nota 4 - Insatisfatória. 1 de 33 avaliações
Nota 2 - Terrível. 0 de 33 avaliações

8,8

Limpeza

9,4

Localização

Avaliações

Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
The house was so clean and such an easy check in process ! We had a large group go and everyone was impressed with the amount of space / cleanliness of this property. We had a lot of pool days and spent a lot of time in the game room. Highly recommend !
Hospedou-se por 6 diárias em mai. de 2026
Avaliação verificada

6/10 - Razoável

Pontos positivos: Check-in, comunicação, localização e precisão do anúncio
Great house for a big group of people, however it was a bit beat up most likely due to it being a VRBO. We didn’t have the pool heated but thought it was strange that the hot tub was cold too. The bunk beds in the room with the slides were very rickety and they would creak with any movement. Overall, it was a good house that fit many people.
Hospedou-se por 3 diárias em abr. de 2026
Avaliação verificada

8/10 - Boa

Pontos positivos: Limpeza, check-in e precisão do anúncio
The upstairs tub did not drain. We struggled with that we had 20 people in the property and having one bathroom down a little bit was difficult. Also, for having so many people in the house, I did feel that the kitchen was not fully supplied for cooking very few items like only one mixing bowl no pitcher for making drinks, I had to buy one and I left it there so now there’s one lol the fire alarms started going off randomly inside the property. I tried calling the phone number. I left a message. Nobody ever called me back thank goodness they didn’t go off again, but there was a reason for them to go off. They just randomly all started going off in the property. We had a bachelorette party and for what we were doing the property size was amazing. Everybody loved the house. The community areas were good and it was nice that we had so many beds.
Hospedou-se por 3 diárias em mai. de 2026
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great house for multiple families

We enjoyed how much space there was
Hospedou-se por 2 diárias em mai. de 2025
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great stay

Enjoyed the stay. Had a great time in the gameroom and pool! Would stay again.
Hospedou-se por 3 diárias em fev. de 2023
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great experience

The property was great
Hospedou-se por 3 diárias em jun. de 2023
Avaliação verificada

6/10 - Razoável

Pontos positivos: Check-in, localização e precisão do anúncio
Pontos negativos: Limpeza e comunicação
The house accommodated multiple people.The game room had lots of games, but you have to bring your own PlayStation games or purchase on the console. The house was not clean. We found an old Capri Sun pouch stuck between a cushion. Lots of trash stuffed in the couch cushions. A clothing sticker in the bathroom, stuck to the wall. Mold on the shower doors. I had to sweep and mop the floors, due to blackness on the top of my 1 year olds feet and knees. The tile grout is not actually black, it just hasn’t been cleaned. The mattresses are really hard. Made sleeping difficult. The bunk beds aren’t very sturdy so the kids were scared to sleep in the top bunks. The carpets and walls really need a good cleaning. The security gates are broken which allowed the weed truck to cruise the streets selling to anyone who approached. (My kids thought it was the ice cream truck)The kitchen supplies were scarce. No measuring spoons, pans were bent so lids don’t fit well. Many little details that need to be fixed. I will look at reviews of other houses before I ever stay again with Casiola or VRBO.
Hospedou-se por 6 diárias em mai. de 2026
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Families trip

We have three families with young children and the house was perfect for our needs!
Hospedou-se por 4 diárias em fev. de 2024
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Orlando stay

The house was perfect for 4 families coming to Disney and universal for a few days. Plenty of space to move around for everyone
Hospedou-se por 3 diárias em mai. de 2023
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Family vacation

The house was amazing and exactly as pictured. We will stay again. Had a great time in and out of the house. Thank you for a wonderful vacay
Hospedou-se por 4 diárias em jun. de 2023
Avaliação verificada

6/10 - Razoável

Pontos positivos: Check-in, localização e precisão do anúncio
Pontos negativos: Limpeza

Ok

Downstairs was very hot the first 2 nights had to sleep up-stairs. Overall it was a great stay.
Hospedou-se por 3 diárias em ago. de 2023
Avaliação verificada

8/10 - Boa

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Ok stay

Overall the house is nice and game room is fun. Only reason I didn’t give it a 5 star was because pool was very cloudy and had hair ties on the floor so you can tell it isn’t managed all that well. Besides that overall we enjoyed the house.
Hospedou-se por 3 diárias em jul. de 2025
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Amazing

I enjoyed this property it was beautiful! The pictures don’t do much justice, there were a few discrepancies however I was was accommodated for them. I would stay here a thousand times over!
Hospedou-se por 3 diárias em set. de 2022
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, comunicação, localização e precisão do anúncio

Perfect Home

The property was just perfect-location, size, amenities, cleanliness. The only 2 things we had some trouble with was checking in the gate (no directions and terrible process) and slow Wi-Fi.
Hospedou-se por 3 diárias em mai. de 2023
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Family outings

We enjoyed our stay, wish it was longer. We didn’t get to enjoy the outdoors that much dued to the rain. But overall very nice.
Hospedou-se por 3 diárias em nov. de 2023
Avaliação verificada

8/10 - Boa

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Val Pumariega

Communication with property was timely. Pictures of the property were spot on.
Hospedou-se por 5 diárias em jul. de 2023
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Amazing home

This home is next level, if you’re looking for the best house to stay at for a family vacation this is it! All of the kids rooms were designed with great detail, and the arcade room has so much to offer. We had a great stay here and the property managers made sure our pool was heated as requested. 10/10!
Hospedou-se por 4 diárias em nov. de 2023
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Family Fun

It was a great stay with the family. The kids loved the rooms, and we couldn't get them out of the pool. I wish the pool cleaning schedule had been communicated. We planned to just have a chill pool day at the house on Thursday, but the pool guy came and put chemicals in the pool, so we had to wait two hours to get in.
Hospedou-se por 6 diárias em ago. de 2024
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

100% recommends

Great property. Looks just like the pictures. Definitely will book again. Only 2 small things. The ice didn’t work and the pool never heated even after payment, but overall no issues. Worth the money
Hospedou-se por 4 diárias em out. de 2022
Avaliação verificada

8/10 - Boa

Pontos positivos: Limpeza, comunicação, localização e precisão do anúncio
Pontos negativos: Check-in

Spring Break

We had a blast and the house/ amenities are awesome! However, there was no explanation about where to go to get a pass for the gates and, once we got a pass, the gates and pass didn’t work half the time. We had to wait for someone to exit and sneak through the gate that way.
Hospedou-se por 6 diárias em mar. de 2024
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great stay!

Our stay at this house was absolutely fantastic! From the moment we arrived, we were welcomed with a beautifully maintained property that exceeded our expectations. The home was spotless, well-decorated, and thoughtfully stocked with everything we needed for a comfortable and relaxing getaway.The cozy living area was perfect for unwinding after a day of exploring, and the fully equipped kitchen made meal prep a breeze. The bedrooms were spacious with plush bedding, ensuring a restful night's sleep. One of the highlights was the stunning outdoor space—whether sipping coffee on the porch in the morning or enjoying a sunset view in the evening, it was simply breathtaking.The location was ideal, offering a perfect balance of tranquility and easy access to local attractions, restaurants, and outdoor adventures. The host was incredibly responsive and provided clear instructions, making the entire experience seamless.Overall, this house felt like a home away from home, and we can’t wait to return for another unforgettable stay!
Hospedou-se por 3 diárias em mar. de 2025
Avaliação verificada

8/10 - Boa

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great Family Stay

We had a great family vacation stay here! Communication with the propery management was quick, location was super convenient and house was beautiful however a few things is we didnt get to utilize the movie room due to the projector not working. We did reach out to the property manager and they had someone come out to check it out however it still wasn't working. I wish we would have known the pool has no privacy. You can see all neighbors in the back yard. The Hideaway Waterpark was beautiful and the kids enjoyed it with so much activities to do for all ages including the lazy river, kayaking, water slides, mini golf and volleyball! Overall our stay was beautiful and the house was great for our stay! We really enjoyed it! Thank you.
Hospedou-se por 4 diárias em jun. de 2024
Avaliação verificada

6/10 - Razoável

Pontos positivos: Check-in, comunicação e localização
Pontos negativos: Limpeza

House not in great condition and not well-stocked

This house appears very nice in the photos, but is in pretty rough condition, lots of marks on the walls and needs a thorough cleaning. Our group was accused of putting a hole in the wall that was there when we arrived. Given the condition of the walls, I didn't think to report it. My mistake! The house is not well-stocked at all. It is supposed to sleep 26 people and there are hardly any pans/pots in the kitchen. You also get 1 roll of toilet paper, 1 roll of paper towel and minimal cleaning supplies (like hand soap) so plan to go to the store and spend some money on basics. They do give you 1 towel per person so that's great! The complex is gated and you must have a pass to get in. The pass they gave us for our cars didn't work. The pass also doesn't work after 7PM so you have to call if you're arriving anytime after 7PM or follow someone into the complex. The neighborhood is also super loud, but that didn't bother our group. It's a convenient location for Disney parks and ESPN Wide World of Sports.
Hospedou-se por 7 diárias em jul. de 2023
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great family vacation spot

I have NO complaints. Everything was good (it’s not easy to please me). The check in/check out process is easy and accommodating. You also have an option to pay for early check in or late check out but you can’t do it until 24 hrs before you arrive. The house decor is nice! The pictures don’t do some of the rooms justice. I found a floor plan online somewhere. I just wish I didn’t have to go searching for it. I needed to know which rooms were near bathrooms, etc because we had handicapped family members. The bedrooms were a bit smaller than I expected but were still a great size. There’s a big media screen but we couldn’t figure out how to work it and we had some tech-y people with us. Some family members said they saw bugs all over their rooms upstairs. I didn’t see them but my room was downstairs. Some people might find this point to be a negative but it didn’t bother us….many neighbors partied all night long. I mean, until 3-4am with loud music. This happened every night we were there. It didn’t bother us because we were hanging out by the pool anyway and it didn’t wake the small kids. There’s a small water park on the premises. This was perfect. Since we had so many children, this was a free way to keep them entertained for a day. There’s a shopping center with a Target at the entrance. I don’t have any complaints and would definitely stay there again.
Hospedou-se por 3 diárias em jul. de 2023
Avaliação verificada

8/10 - Boa

Pontos positivos: Limpeza, check-in, localização e precisão do anúncio
Pontos negativos: Comunicação

Great space & amenities, but poor emergency communication & critter issues

This property was truly as advertised - we were impressed by the decor, space, & amenities provided. By and large my deduction of stars has little to do with the space itself. While I’d say that 87-90% of our stay at this residence was overwhelmingly positive, it’s the issues surrounding the remaining percentages that bring this review down. The 1st issue is mentioned in previous reviews and it’s the roaches and bugs. On night one alone, I had to kill 5 different roaches myself, & that’s not including ones that someone else may have gotten to before I did. Thankfully they weren’t exactly rampant and we didn’t see an Invasion of them the whole trip, but they’re clearly a known issue and something further should be done by mgt. As for the 2nd issue, & this is the main one for me - the power went out around 5:30pm on the 3rd night of our stay, luckily for us, this didn’t hinder our plans much since we’d planned for a pool day and grilling out. But besides potential discomfort, the biggest issue is that despite serval of the management company residences being affected, I was the one who had to reach out and beg for any update or information regarding restoration ETAs from the power company. While nice, unfortunately the representatives they have working their call center are clearly not equipped to communicate or act in case of a power outage - and if they are, then the training was not effective. Spoke to two different reps who said my calling the complaint in was the first they’d heard of it. The 1st rep never got back to me again, 1hr later I called and got the 2nd rep who at least did attempt to follow up. The chain of command was broken as the rep directed me to the security gate office since last she heard someone was on property to fix the issues for all the residences, but then the security gate sent me to the property clubhouse which is independent of the residence owner and couldn’t help. the clubhouse rep at least helped me put in a “report and outage” request for my residence directly into the power company website. Then the last I heard from the company regarding the issue was a text that read “hi, after getting back with our resources, unfortunately we cannot contact anyone since it is an electric company issue, so you’ll have to wait until it’s fixed. Thanks for understanding”. Power was restored around 9:15pm, but that was after we sprang for flashlights & such since we knew we couldn’t see in the dark.
Hospedou-se por 3 diárias em jul. de 2022