Disney Luxury Five Bedroom Pool Home With Hot Tub Sleeps 10
**** FOR A CLOSER LOOK AT OUR LOVELY VILLA PLEASE CLICK ON THE VIDEO LINK(VIRTUAL TOUR) AT THE END OF THIS LISTING. ALTERNATIVELY SWIPE LEFT ON THE LAST PHOTO ******
New flooring added June 2023. Fabulous 3,030 sq ft two storey villa. Entering, you are in the first of three lounge areas. Beautifully furnished, it is the ideal place to sit and relax, perhaps read a book. This room leads through to the family room which has a comfortable sectional sofa perfectly placed to view the 42' plasma television, complete with home theatre, which features surround sound and blue ray dvd player. Here you will also find a selection of dvds, books and board games. The third lounge area is upstairs and includes an x box one game console and games, a TV and dvd player.
Kitchen: The striking kitchen with its cherry wood units and stainless steel appliances is fully equipped with everything you need to prepare and serve anything from a snack to a gourmet meal. There is even a built-in wine rack. It also includes a fridge freezer with ice and filtered water dispenser, built-in fan assisted oven, halogen hob, extractor fan, integrated microwave, dishwasher, electric kettle, coffee maker, toaster, blender and waste disposal unit. Adjacent to the kitchen is a laundry room with large washer and dryer, iron and ironing table.
Dining: All your dining needs are catered for at Summer Wood whether for a quick breakfast before you head off to the theme parks, golf course or shopping malls for the day, a snack lunch or a four course dinner. For the latter there is a beautiful wood and tile six seater dining table in the dining area in the first lounge. For more casual options, you can use the breakfast bar and stools or the table and chairs in the dining nook in the kitchen. For al fresco meals, there is a patio table and chairs on the pool deck. A highchair is provided for babies and toddlers.
Bedrooms: Our master suite really has the wow factor. With a magnificent, sumptuous American kingsize bed beautifully dressed with a luxury bed set, deluxe chaise longue and beautiful dark wood furniture, is is the perfect retreat for a great night's sleep. It has its own en-suite bathroom and dressing room, flatscreen TV , electric alarm clock and remote controlled ceiling fan and lighting. Two queen rooms, one downstairs with adjacent bathroom, and two twin rooms complete the bedrooms. A travel cot is available for babies.
Bathrooms: There are three bathrooms. The master en suite has a huge walk-in shower, mirrored vanity unit and hair dryer. The two other bathrooms, one on the lower level, both have soak tubs with overhead showers, mirrored vanity units and hairdryer.
Games Room: Our games room has a spectacular 8ft slate bed pool table, full-size table tennis table, fussball table and a competition standard bristle dart board encased in an oak cabinet with both traditional chalkboard and electronic scoring. Stools are provided for spectating or relaxing between shots and there is a cooling ceiling fan.
Pool: Relax around our beautiful secluded south-facing 8x4m swimming pool with an attractive waterfall feature. Alternatively, relax in our fabulous freestanding hot tub with colour changing underwater light. The hot tub sits under cover and is, therefore, able to be used when it rains, unlike the spas integrated in pools, and is screened at the side by a privacy blind. Our spacious pool deck is fully furnished with dining table and chairs, cushioned recliners and occasional tables. If the heat of the Florida sun gets too much, seek shelter on our covered patio with its cooling ceiling fans. For the ultimate alfresco dining experience, there is an electric barbeque grill. Pool towels are provided. If you have young children in your party, you will be reassured by the pool safety fence and pool alarm.
Internet Access: The villa has complimentary wi-fi, cable television and free telephone calls throughout the US and Canada. It is fully air conditioned with additional ceiling fans and has a full security system.
N.B. Whilst every care is taken to ensure that all items,and equipment provided are in good working order, their use is entirely at guests' discretion and no liability will be accepted for injury or damage.
Please see link at the bottom of the listing for a virtual tour of Summerwood Villa. Alternatively, swipe left on the last photo.
Comodidades da propriedade
Praia
Espreguiçadeiras
Piscina/spa
Banheira de hidromassagem
Piscina aquecida
Piscina externa
Piscina particular
Internet
Disponível na vila: Wi-Fi grátis
Estacionamento e transporte
É necessário ter carro
Estacionamento no local
Cozinha
Chaleira elétrica
Cooktop
Filtro de água
Forno
Freezer
Geladeira
Lava-louças
Liquidificador
Máquina de café/chá
Máquina de gelo
Micro-ondas
Panelas, louças e utensílios de cozinha
Torradeira
Opções para refeição
Mesa de refeição
Quartos
5 quartos
Despertador
Roupas de cama fornecidas
Banheiro
3 banheiros privativos
Banheira ou chuveiro
Chuveiro
Secador de cabelo
Toalhas fornecidas
Espaços comuns
Mesa de refeição
Entretenimento
Aparelho de som
DVD player
Jogos
Livros
TV com canais a cabo/via satélite
Videogames
Videoteca
Áreas externas
Churrasqueira
Jardim
Móveis para área externa
Pátio
Itens de lavanderia
Instalações de lavanderia
Lavadora/secadora
Conforto
Aquecimento
Ar-condicionado
Animais de estimação
Não aceita animais de estimação
Acessibilidade
Não é permitido fumar nesta propriedade
Serviços e conveniências
Ferro e tábua de passar roupa
Telefone
Destaques do local
Perto de um shopping de outlets
Atividades
Golfe
Mesa de bilhar/sinuca
Mesa de pebolim
Piscina aquecida
Sala de jogos/videogames
Tênis de mesa
Cassino nas proximidades
Nas proximidades de parque temático
Observação de pássaros nas proximidades
Passeios a cavalo nas proximidades
Passeios de bicicleta nas proximidades
Passeios de jet ski nas proximidades
Passeios em vinícolas nas proximidades
Pescaria nas proximidades
Prática de golfe nas proximidades
Prática de mergulho autônomo nas proximidades
Prática de natação nas proximidades
Prática de vela nas proximidades
Recursos de segurança
Propriedade com detector de monóxido de carbono, conforme indicado pelo anfitrião
Propriedade com detector de fumaça, conforme indicado pelo anfitrião
Disponibilidade de check-in e check-out sem contato
Idade mínima para o check-in: 21
Check-out
Check-out até 10h.
Check-out sem contato
Instruções especiais para o check-in
Você vai receber um e-mail do anfitrião com as instruções para o check-in e check-out.
A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
Regras da propriedade
Please consult us if the number of guests on the original enquiry changes per our terms and conditions.
Florida Fire regulations require us to know the exact number of guests staying in our property.
Animais de estimação
Animais de estimação não são aceitos
Crianças e camas extras
Crianças são bem-vindas
Eventos
Não permite a realização de eventos
Política para fumantes
Não é permitido fumar
Informações importantes
O que você precisa saber
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião informou que a propriedade tem detector de monóxido de carbono.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem itens como extintor de incêndio.
Esta propriedade é gerenciada por meio da Vrbo, um de nossos parceiros. Você vai receber um e-mail da Vrbo com um link para uma conta, onde pode alterar ou cancelar a sua reserva.
Importante
Há necessidade de carro para o transporte de/para a propriedade
Informações a área
Com excelente localização em Bella Toscana, um bairro de Four Corners, esta vila fica perto de parques temáticos e perto de parque aquático. Old Town e Disney Springs™ são dois espaços ideais para quem gosta de compras. A região também oferece atrações como Walt Disney World® Resort e Parque temático Animal Kingdom® da Disney. Se você estiver viajando com as crianças, curta atrações como Disney's Hollywood Studios® e Epcot®. Divirta-se com atividades aquáticas nas proximidades, como passeios de jet ski e mergulho autônomo ou aventure-se com passeios de bicicleta e passeios a cavalo. Confira nosso guia de viagem sobre Davenport.
Aeroporto de Kissimmee Gateway (ISM) - 31 min de carro
Restaurantes
Wawa
5 min de carro
Starbucks
7 min de carro
Chick-fil-A
5 min de carro
Chick-Fil-A
4 min de carro
McDonald's
4 min de carro
Perguntas frequentes
Disney Luxury Five Bedroom Pool Home With Hot Tub Sleeps 10 tem piscina?
Sim, esta propriedade conta com uma piscina externa. O tipo de piscina disponível é piscina aquecida.
Disney Luxury Five Bedroom Pool Home With Hot Tub Sleeps 10 é ideal para quem viaja com animais de estimação?
Não, animais de estimação não são permitidos nesta propriedade.
Quanto custa o estacionamento em Disney Luxury Five Bedroom Pool Home With Hot Tub Sleeps 10?
Estacionamento no local disponível na propriedade.
Qual é o horário de check-in em Disney Luxury Five Bedroom Pool Home With Hot Tub Sleeps 10?
Horário de início do check-in: 16h.
Qual é o horário de check-out em Disney Luxury Five Bedroom Pool Home With Hot Tub Sleeps 10?
Horário de check-out: 10h.
Onde fica Disney Luxury Five Bedroom Pool Home With Hot Tub Sleeps 10?
Em Four Corners, esta vila ideal para famílias fica em Bella Toscana, a 5 km de Posner Village e USA Water Ski & Wake Sports Foundation Hall of Fame Museum. ChampionsGate Golf Club e Four Corners FC também ficam a 10 km.
Avaliações
Avaliações sobre Disney Luxury Five Bedroom Pool Home With Hot Tub Sleeps 10
9,4
Extraordinária
Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
8,8
Limpeza
9,2
Localização
Nota 10 - Excelente. 45 de 58 avaliações
10 - Excelente
45
Nota 8 - Boa. 10 de 58 avaliações
8 - Boa
10
Nota 6 - Ok. 0 de 58 avaliações
6 - Ok
0
Nota 4 - Insatisfatória. 2 de 58 avaliações
4 - Insatisfatória
2
Nota 2 - Terrível. 1 de 58 avaliações
2 - Terrível
1
Avaliações
Avaliação verificada
10/10 - Excelente
Elizabeth B.
1 de ago. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Best vacation rental
House was very clean, very spacious, and the location was great! Would definitely stay here again!!
Hospedou-se por 6 diárias em jul. de 2023
Avaliação verificada
10/10 - Excelente
Shawne U.
28 de mar. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great Location to Disney
Short drive to Disney and other parks. House was located in a very nice neighborhood.
Hospedou-se por 7 diárias em mar. de 2023
Avaliação verificada
10/10 - Excelente
KATRINA H.
4 de jan. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Location and very clean
Nice and clean. This property is in a great location. Close to everything.
Hospedou-se por 7 diárias em dez. de 2022
Avaliação verificada
10/10 - Excelente
Donte C.
3 de jan. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Most hospitable host in Orlando!
My family and I were in town to go go to Disney World and visit family and had a great experience. I felt at home and really appreciated the cleanliness. I felt like everything was taken care of to accommodate our stay! Will definitely book again!
Hospedou-se por 7 diárias em dez. de 2022
Avaliação verificada
10/10 - Excelente
Scheana R.
8 de jan. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great family vacation
Tom was great to communicate with for the couple small issues we had - they were all resolved very quickly! Property was as shown in photos. Would definitely stay again.
Hospedou-se por 9 diárias em dez. de 2022
Avaliação verificada
8/10 - Boa
Brad D.
18 de mar. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Derry Stay
The property was great for our stay in Davenport! We really enjoyed the pool area and lanai. A few things that could use a little upgrading…including flooring on the main level and perhaps new kitchen cooking utensils such as fry pans. Tom was very responsive to our needs and concerns! Thanks a bunch!
Hospedou-se por 7 diárias em mar. de 2023
Avaliação verificada
10/10 - Excelente
Lisa H.
15 de jun. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great Family Home
We had a great stay in this very clean home.It was very central to everything in the area.we had everthing in the home that we needed to make our stay comfortable.The kids really enjoyed the pool and and hot tub.They also had a great time in the game room which had plenty to do to keep them busy.Tom was a pleasure to deal with and very responsive.We will definitely be back again next year!!
Hospedou-se por 7 diárias em mai. de 2023
Avaliação verificada
2/10 - Terrível
Yasmin D.
7 de ago. de 2022
Pontos negativos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Don’t stay here they have cameras
We were threatened for complaining to VBO
The house was dirty my mother in law tripped on the lifted carpets that are everywhere the hot tub was dirty and had brown sludge the pool had mold.
People were over making repairs while we stayed there they had key code to the door and let themselves right in there was a man in the house while my sister showered and was getting ready she did not know that there was a man in the house until she came downstairs she freaked out
I complained and he sent me a message back his name is Tom stating that he will have vbo take me off and close my account
He accused me of stealing sheets when in fact I had washed them because my son was sick and I told the cleaning lady that they were in the wash on my way out
He claimed we had more people in the house because every bed was slept in
By the way my first night I spent it washing the sheets to all the beds because they were dirty
We were charged a fee for cleaning and with that I cleaned the house anyway
Tom has told me that he is charging me an extra $599.00 so be carfulwhen u stay here
Hospedou-se por 12 diárias em jul. de 2022
Avaliação verificada
8/10 - Boa
Terri L.
9 de jul. de 2022
Pontos positivos: Check-in, comunicação, localização e precisão do anúncio
Family Vacation 2022
We stayed in this home from 7/2/22-7/9/22...Home was nice.Owner does respond to messages promptly.Jacuzzi was dirty.Make sure you read your contract thoroughly.There are cost to heat pool & Jacuzzi.Pool water was warm enough with out paying extra cost.There was also a hot water restriction we weren't aware of upon arrival.Husband & I ended up taking cold showers after traveling 8+ hours & running around.Owner did remove restriction once asked about hot water the next morning.We thought the hot water heater had broke.Over all not to bad.I wouldn't stay here again.
Hospedou-se por 7 diárias em jul. de 2022
Avaliação verificada
10/10 - Excelente
JOse M.
11 de jun. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
As advertised… the owner was excellent in responding to all our questions…
Great place
Hospedou-se por 12 diárias em mai. de 2022
Avaliação verificada
10/10 - Excelente
Robert K.
3 de jun. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great house
Stayed a week here for Disney/Universal vacation with family of 6 (4 teens and early 20’s). Pool was a big hit on the days we didn’t hit the parks as were pool and ping pong tables. Very clean and convenient to Disney, 40-50 minute drive to Universal. Grocery and restaurants (mostly chain) less than 10 minutes away. Pre-trip communication was excellent and really didn’t need anything while we were there. Recommended.
Hospedou-se por 7 diárias em mai. de 2022
Avaliação verificada
10/10 - Excelente
Justin D.
6 de mai. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great family house
Very good stay at very nice home. Trip was near ideal and home was part of that. Only negatives were door to pool area was pretty tough to open and pool was not heated very well. With the Orlando area heat though wasn't an issue at all. If looking for orlando area with potential short gulfside travel this house is near perfect for a family. We could have easily and comfortably slept 10. And pool table and ping pong were very popular!!!!
Hospedou-se por 7 diárias em abr. de 2022
Avaliação verificada
10/10 - Excelente
Timothy L.
3 de mai. de 2022
Pontos positivos: Limpeza, check-in, localização e precisão do anúncio
Pontos negativos: Comunicação
Great house perfect location
First off the house and owner Tom are amazing. We loved the house, pool area was perfect for relaxing also has nice plants and bushes around pool for some decent privacy in the pool area that a lot of rentals in the area do not offer. Great location for food and shopping as well as short drive to the major parks.
Hospedou-se por 9 diárias em abr. de 2022
Avaliação verificada
10/10 - Excelente
michael h.
3 de abr. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Nice house/Nice Getaway
Very nice house, good location. Owner Tom, very helpful, and considerate. Thank you Tom!
Hospedou-se por 7 diárias em mar. de 2022
Avaliação verificada
10/10 - Excelente
Steve N.
9 de mar. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Annual golf trip
We are senior men who have been to Davenport for our annual golf week for over 25 years. Tom’s villa is located in a great area close to many courses we play. It is also well located for restaurants or any other shopping you need. The house was spacious for us and we always look for a hot tub. The tub was great as we love using it both before and after golf. Access was made easy by Tom who was very responsive to our questions both prior and during our stay. We would highly recommend Tom’s villa to anyone who is looking for a nice home in the area for golf or a family looking for a large home close to Disney.
Hospedou-se por 7 diárias em fev. de 2022
Avaliação verificada
10/10 - Excelente
Deana P.
28 de fev. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
We had a great time!
When we arrived the house was just as described and pictured. The home is quite spacious and the pool area is perfect for alfresco dining. After our exhausting days at the parks the stand alone hot tub was wonderful for relaxing tired muscles. The weather was sunny, unseasonably warm and humid, so the pool was a refreshing respite on the days we did not go out. We had major issues or problems, but the homeowner was quick to respond to inquiries. The only complaint we have is we are accustomed to a cooler temperature inside our homes, so being unable to adjust the thermostat below 72° made the upstairs a little stuffy. If we travel to the Orlando area again, we would definitely stay here again. Thank you Tom for having such a lovely home and allowing us to enjoy it!
Hospedou-se por 7 diárias em fev. de 2022
Avaliação verificada
10/10 - Excelente
Robert H.
22 de fev. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great vacation home
Great house to rent. Lots of room!!
Hospedou-se por 7 diárias em fev. de 2022
Avaliação verificada
10/10 - Excelente
Dan W.
9 de fev. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Absolutely Beautiful
We had some concerns prior to arrival based on the previous negative review, however the home was exactly as shown and immaculately clean! Communication with the owner was excellent, usually had a response within minutes. There were a few very minor issues that were quickly dealt with. The owner had a new pool light installed during our stay and the kids loved it. The hot tub was also amazing after those long days at the parks! Would defiantly stay here again!!
Hospedou-se por 14 diárias em jan. de 2022
Avaliação verificada
8/10 - Boa
Nikki H.
25 de jan. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Nice, clean home. Enjoyed the heated pool.
Nice, clean home...just needs a little TLC in some areas.
Thermostat doesn't go below 73 degrees. Had I known this ahead of booking, I would've choose a different place to stay.
Enjoyed the heated pool. Quick response from owner and management team when needed.
Hospedou-se por 8 diárias em dez. de 2021
Avaliação verificada
4/10 - Insatisfatório
Brandi L.
3 de jan. de 2022
Pontos positivos: Check-in
Pontos negativos: Limpeza, comunicação e precisão do anúncio
Stay With Caution
First, I start by saying that we have rented extensively in the Orlando/Davenport, FL area for over the last 10 years. Therefore, we are well-experienced with the area. Never has any property been a total disaster, and although this property was on the worst side of our rental experiences, it was not a total disaster though I warn anyone considering this property to proceed with extreme caution for the following reasons:
1. Communication with the property manager/owner was poor. He did not keep to the 24 hour return. It sometimes took weeks before the rental, and he did not respond to issues after day 1 during the rental.
2. The owner rations heated water, air conditioning, and lights. As stated in previous feedback from other renters, there were problems with having enough hot water, the air conditioning unit is set to go no lower than 73 degrees, and the recessed lights in the downstairs kitchen seem to be on some sort of timer.
3. The property was really dirty and broken down. Aside from the fact that property is older and needs updating, the main issue is that it had not been cleaned properly in seemingly quite a long time. Here is a list of just some of the issues:
a. the carpets were stained and not cleaned or vacuumed
b. the pool area was really dirty—the patio could use a good pressure washing, and there were three piles of dirty pool toys
c. the linoleum in the kitchen was torn and dirty
d. the toilet in the downstairs bath, the kitchen sink, and the primary room on-suite bath sink all leak
d. there was feces on the tub in the downstairs bath
e. the patio door seems to swell and does not open easily
f. the alarms are not functioning properly
g. there were cigarette butts in a drawer in the primary bedroom
h. there was lots of dust and lint throughout the home (behind the washer and dryer, above the doors, in corners)
j. there is mold around the bathtub in the downstairs bath
k. we were told to stay off the lawn as one of the rules of the house, yet there was very little grass—mostly weeds—the yard had not been tended
The owner could be more attentive as well as less concerned with how much utilities people use. If he cannot afford to allow people to have hot water, set the AC to their comfort, and run the lights within reason, he should not rent his property.
Hospedou-se por 10 diárias em dez. de 2021
Avaliação verificada
10/10 - Excelente
Jennifer J.
28 de nov. de 2021
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great stay!
This property is in a great location. The home was clean and very spacious. The owner was responded promptly to any issues (minor). The check in and check out process went smoothly. We did not utilize the pool. Overall we really enjoyed the stay.
Hospedou-se por 6 diárias em nov. de 2021
Avaliação verificada
10/10 - Excelente
Daniel N.
23 de jul. de 2021
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Amazing!
I cannot say enough good things about this property, the cleanliness and atmosphere felt like a resort but with the feeling and privacy of being home. The house was beautiful and big enough for a large group but still felt homey and comfortable, the area was quiet and very well kept and the pool was the centerpiece of our trip, it was the perfect temperature and plenty big enough for our family. We absolutely loved the property and everything was just a short drive away. We went on several outings to the parks and beach but by far our favorite time in Orlando was just staying at the house and having fun, 10/10 definitely recommend to anyone, especially for the cost, you won’t find a better property to rent hands down!!!
Avaliação verificada
10/10 - Excelente
Heather O.
20 de jul. de 2021
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Disney Family Vacation
This will be the place we always stay when in Florida!!!!
Hospedou-se por 13 diárias em jun. de 2021
Avaliação verificada
10/10 - Excelente
mike T.
12 de mai. de 2021
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Orlando savior
I found this listing after another planned rental fell they 5 days before arrival. Tom and his team saved the day. Put me at ease a d made the trip great. Everything was as promised and better. The communication was first rate even from his home in England, including some amazing activities locations And ideas. Not named Disney . I’ve rented many places on vrbo over the years. This was the best for a lot of reasons. Most of all the actually give a hoot about their clients. Next time back I. Orlando. This is where I will stay.
Hospedou-se por 12 diárias em abr. de 2021
Avaliação verificada
10/10 - Excelente
Ronnie M.
24 de mar. de 2021
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great home in a great neighborhood
Communication with the owner and property manager were top notch and solutions were promptly handled to any problem. Never did get the pool heated to a minimum tolerable temperature but I suspect it had to do with the abnormally cold nighttime temps. Would highly recommend.