Caro Alexandre,Obrigado por compartilhar seus comentários sobre sua experiência no Red Roof Plus+ Orlando - Convention Center/Int'l Dr. É ótimo saber que você ficou satisfeito com a localização de nossa propriedade. No entanto, indicou que estava insatisfeito com o péssimo estado de conservação, falta de água em vários momentos, juntamente com as outras preocupações apontadas. Por favor, aceite nossas sinceras desculpas por qualquer inconveniente causado. Estou compartilhando seus comentários com a gerência para garantir que suas preocupações sejam abordadas.Obrigado por compartilhar suas preocupações. Esperamos que você nos dê a oportunidade de lhe proporcionar uma estadia melhor na próxima vez que estiver na área.Sincerely, Chevanese RediResponse Specialist

Prezada Liliane,Obrigado por nos contar sobre sua estada no Red Roof Inn PLUS+ Orlando-Convention Center/Int'l Dr. Fiquei emocionado ao ver que você estava satisfeito com a limpeza do banheiro no primeiro quarto em que você estava. No entanto, a situação que você descreveu sobre a TV não funcionar, a sujeira do segundo quarto e as outras preocupações que você destacou são verdadeiramente lamentáveis. Sentimos muito por sua experiência. Posso garantir que levei seu feedback à atenção da gerência em um esforço para garantir que sua experiência não se repita.Nossa equipe está empenhada em satisfazer nossos hóspedes, por isso estamos muito gratos pelo seu feedback. Na Red Roof, é nossa intenção ter sua confiança em nossas habilidades para evitar problemas semelhantes no futuro. Saiba que valorizamos você como nosso hóspede e apreciamos seus negócios. Esperamos que você nos dê a oportunidade de lhe proporcionar uma experiência melhor na próxima vez que estiver na área.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Hi George,We are sad to see this rating. We apologize for the inconvenience you faced. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. We hope to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

Hello, It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. We hope you will give us another opportunity to provide you with a better stay.

Hello, We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

Hello, We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

Hello, I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you again for taking the time for sharing this experience and for your valuable business.

Hi Wagner, We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ ORLANDO-CONVENTION CENTER/ INT'L DR. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies . I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.

Hi Josiana, We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.

It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. We hope you will give us another opportunity to provide you with a better stay.

It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. We hope you will give us another opportunity to provide you with a better stay.

Dear Erick,Thank you for taking the time to tell us about your stay at the RED ROOF PLUS+ ORLANDO-CONVENTION CENTER/ INTL DR. I am sorry that your experience did not meet your expectations, prompting your 1/5 score. The situation you described regarding the bathroom door not closing, the uncleanliness of the room, the shower not working properly and the other concerns you highlighted is truly regrettable. We are very sorry for your experience. We appreciate you advising the staff of these issues, so they can inform management to work to address the issues in the future. I have also brought your feedback to upper management's attention.Our team at Red Roof is committed to satisfying our guests, so we are very thankful for your feedback. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Hello Jennifer,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Orlando-Convention Center/ Int'l Dr. You stated you encounter insects, a damaged wall and tub which was disheartening.Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Sincerely,RecordoRed Roof Management Rediresponse Specialist

Dear Guest,Thank you for your feedback. We sincerely apologize for the numerous issues you encountered during your stay. The condition and cleanliness of your room, as well as the malfunctioning amenities, are far below our standards. We are particularly concerned about the presence of roaches and the state of the pool. Your comments have been noted, and we will address these problems with our maintenance and housekeeping teams immediately. We understand your frustration and are committed to making significant improvements. Thank you for bringing these issues to our attention.

Dear Guest,We apologize for the unpleasant experience you had during your stay. The cleanliness and odor issues you encountered are unacceptable and far below our standards. We will address these concerns with our housekeeping team immediately to ensure they do not happen again. Thank you for bringing this to our attention, and we appreciate your feedback as it helps us improve.

Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

Dear Cristhian,Thank you for taking the time to tell us about your stay at the RED ROOF PLUS+ ORLANDO-CONVENTION CENTER/ INTL DR. I was thrilled to see you were pleased with getting to check in early at a fee. However, I am sorry that your experience did not meet your expectations, prompting your 1/5 score. The situation you described regarding the lack of cleanliness, the condition of the room, the toilet falling apart and the other concerns you highlighted is truly regrettable. We are very sorry for your experience. I can assure you that I have brought your feedback to management's attention in an effort to ensure your experience is not repeated.Our team at Red Roof is committed to satisfying our guests, so we are very thankful for your feedback. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Dear Guest,Thank you for your feedback. We apologize for the issues you encountered with cleanliness in your room. While the exterior may appear clean, it is unacceptable that the bathroom was not properly cleaned, with hair, used soap, and shampoo containers left behind. We will address this with our housekeeping team immediately to ensure such oversights do not occur again. Your feedback is valuable as it helps us improve our services. Thank you for bringing this to our attention.

Dear Guest,Thank you for your feedback. We apologize for the poor condition of the room, specifically the loose shower head and the lack of a fan in the washroom. We will address these issues with our maintenance team to ensure they are fixed promptly. Your comments are important to us as we strive to improve our guest experience.

Dear Guest,We sincerely apologize for the unacceptable experience you had during your stay. Finding a cockroach in your room is concerning and not in line with our standards. We understand your frustration and regret that this occurred. Please be assured that we will address this issue with our pest control and housekeeping teams immediately. We are committed to making significant improvements. Thank you for bringing this to our attention, and we apologize for the inconvenience caused.

Dear Guest,We are very sorry to hear about the inconvenience caused by these issues, and we did not meet your expectations. Please note that your concerns have been passed on to our housekeeping team for improvement and will hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!

Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

Dear Guest,I apologize for the inconvenience caused by the running toilet in your room. Our maintenance team should have addressed this promptly upon your report. We take your feedback seriously and will ensure that this issue is resolved immediately. Thank you for bringing it to our attention, and please accept our apologies for any inconvenience this may have caused during your stay.

Dear Guest,I'm truly sorry to hear about your unsatisfactory experience. This does not meet our standards of cleanliness and comfort. We appreciate your feedback and will take it seriously to address the issues immediately. Please contact our management team so we can address your concerns and improve your experience as soon as possible.

Dear Guest,I'm deeply sorry to hear about your disappointing experience. This falls far below our standards, and we take your concerns very seriously. Your comfort and safety are our top priorities. We will investigate these issues immediately and take appropriate action to address them. Please reach out to our management team directly, and we will work to resolve this matter to your satisfaction.

Hello Vishal, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ ORLANDO-CONVENTION CENTER/ INTL DR and I welcome your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Linton Red Roof Management RediResponse Specialist

Hello Patricia, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ ORLANDO-CONVENTION CENTER/ INTL DR and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Linton Red Roof Management RediResponse Specialist

Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

Dear Guest,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.

Dear guest,Thank you for taking the time to share your feedback regarding your experience. We apologize for the inconvenience faced by you. We have spoken to the concerned person, and we wish to serve you better the next time. We will always ensure that we keep delighting you with our facilities and services.

Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

Dear Guest,We apologize for the inconvenience caused by the elevator breakdown during your stay. We understand the frustration this must have caused, especially during checkout. We're actively working to resolve the issue and ensure it doesn't happen again in the future. Thank you for your patience and understanding.

Hello Larrissa, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ ORLANDO-CONVENTION CENTER/ INTL DR and I were disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely, Linton Red Roof Management RediResponse Specialist

Dear Guest,We're truly sorry to hear about your experience. This falls far below our standards of cleanliness, maintenance, and comfort. Your feedback is invaluable, and we'll take immediate action to address these issues and improve our services. Thank you for bringing this to our attention.

Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

Dear Samuel,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF PLUS+ ORLANDO-CONVENTION CENTER/ INTL DR. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our nice area. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

Dear Guest,On behalf of our entire team, I would like to apologize for not exceeding your expectations. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

Dear Guest,We apologize for the unpleasant odor in the room. We are taking immediate action to address this issue and ensure a fresh and comfortable environment for your stay. Please let us know if there is anything else we can do to enhance your experience.

Dear Guest.We appreciate the 3-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

Dear Guest,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.