Castelos em Okanagan Valley, BC

"I reserved by mistake but could not get a refund"

"Atendimento, conforto, comodidades, bom café da manhã e localização."

"I was very disappointed with the room instead of having four towels. I had three, no soap to wash my body period. I pulled out the bed and there were french fries and dirt underneath each bed. And your representative on the phone was very rude for the first booking and said I was getting the best deal then I had to call back and I said I just booked it online and I got it $50 cheaper "

"The staff was incredible and the location was beautiful, our suite was so nicely well equipped, and the pool and breakfast was amazing"

"Nice rooms, good breakfast Will stay again"

"No information in room with what hotel offered, where things were located eg. ice machine.It was my first time there, I wandered looking for an ice machine, sign on wall by laundry room said there was one on my floor, but none to be found. I have mobility issues..I did not enjoy wandering the halls. Just a general lay out of the building like ..pool area ,restaurant, ice machine etc, nothing in my room to physically written down to show me what was available and where. For this quality of...

"Very convenient, comfortable, clean, nice people and great breakfast."

"amei o tecido da roupa de cama. Amei o roupão com forro aquecido. A única observação que eu não gostei foi que no dia do check-out a piscina abriu às 10h00 da manhã e tivemos pouquíssimo tempo pra aproveitar!"