6/10
Consumer AlertThe host requires a deposit (to be paid via Paypal) which was not stated before I rented the property. I called VRBO regarding and they informed me that a host cannot demand a deposit to be paid via third party (any other site other than VRBO) and it needed to be stated in the listing breakdown BEFORE PAYING FOR THE RENTAL. LocationThe location was about 20-30 minutes away from Universal Studios which was great! HouseThe size of the house accommodated 18 people. However, there was not enough towels to accommodate 18 people. House ConditionThe furniture has a lot of stretches on it, the media room chairs are broken, the dishwasher was not working, the front door was not childproof (locks from the outside ) a child can simply turn the knob and go out of the house ( we travel with a portable door lock). The stair railing was broken, stains on all of the carpet, and bugs where in the bedrooms. The air went out, however the host did send someone to fix it. I inquired about some of the conditions, but they were not addressed. Cleanliness The house was not cleaned properly. We had to clean the tubs. PoolThere are no lights in the pool. You cannot use it at night. The pool was cleaned once and not good. Not sure if the pool filter worked because it was a lot a ants floating in the pool later during our stay. The pool net to clean the pool had a hole in it. Stay interrupted The host had a four hour home inspection during my stay and claimed I would get 150
Grit R.
Hospedou-se por 3 diárias em jun. de 2025