4/10 - Insatisfatória
Lindsey P.
7 de set. de 2025
Pontos negativos: Limpeza
This property was very disappointing and did not meet expectations. The overall cleanliness was unacceptable. While the layout and room descriptions were accurate, the pictures are outdated and do not reflect the current condition of the home. Several areas had clearly not been cleaned, including the fridge ice maker, bunk bed steps, under the beds, showers, and even the walls. The couch was badly stained, and the master bathroom door would not close properly. The sliding screen door to the porch was rusted and barely hanging on, and much of the porch furniture was rusted as well.We also ordered the linen package, which did not arrive until after 7:30 p.m., even though check-in was at 3:00 p.m. Attempts to contact the after-hours line went unanswered, and our calls were never returned. Overall, the lack of cleanliness, poor maintenance, and unresponsiveness made this stay far less enjoyable than expected.
Lindsey P.
Hospedou-se por 3 diárias em set. de 2025