Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 117 de 262 avaliações" "
10 - Excelente
117
Nota 8 - Boa. 81 de 262 avaliações" "
8 - Boa
81
Nota 6 - Ok. 25 de 262 avaliações" "
6 - Ok
25
Nota 4 - Insatisfatória. 25 de 262 avaliações" "
4 - Insatisfatória
25
Nota 2 - Terrível. 14 de 262 avaliações" "
2 - Terrível
14
8,2/10
Limpeza
8,4/10
Serviço e funcionários
7,0/10
Comodidades
8,2/10
Condições e instalações da propriedade
7,8/10
Cuidado com o meio ambiente
Avaliações
10/10 - Excelente
Anthony
Viagem com a família
20 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
There's a bus stop on the corner that goes to the MacArthur bart station.
Anthony
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Signature Inn Berkeley Oakland Management em 21 de mai. de 2024
Dear Anthony,We're delighted to hear you found our hotel conveniently located near public transportation! Our proximity to the bus stop connecting to the MacArthur BART station aims to enhance your travel experience, ensuring seamless connectivity to explore the vibrant city and beyond. Thank you for sharing your positive feedback, and we look forward to welcoming you back for another exceptional stay.Kind Regards,Signature Inn Berkeley Oakland Management
4/10 - Insatisfatória
Nathalie
Viagem de negócios, Viagem com a família
12 de mai. de 2024
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Without key the door
Nathalie
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Signature Inn Berkeley Oakland Management em 14 de mai. de 2024
Dear Nathalie,We appreciate your feedback regarding the lack of traditional keys for our guest rooms. At our hotel, we prioritize security and convenience by providing guests with unique codes to access their rooms, ensuring a seamless experience without the hassle of carrying keys. We understand that this may differ from the norm, but it's a measure we've implemented to enhance safety and ease of access for our valued guests. Thank you for bringing your concerns to our attention, and we hope to welcome you back for an even more enjoyable stay in the future.Sincerely,Signature Inn Berkeley Oakland Management
8/10 - Boa
Alana
5 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Alana
Hospedou-se por 1 diária em abr. de 2024
Resposta de Signature Inn Berkeley Oakland Management em 8 de mai. de 2024
Dear Alana,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Kind Regards,Signature Inn Berkeley Oakland Management
2/10 - Terrível
Daniel
25 de abr. de 2024
unacceptable
Daniel
Hospedou-se por 1 diária em abr. de 2024
Resposta de Signature Inn Berkeley Oakland Management em 26 de abr. de 2024
Dear Daniel,I am sorry to hear that you didn't enjoy your time during your stay with us in Signature Inn Berkeley Oakland. We aim to deliver 100% guest satisfaction, but it's apparent in your case that we fell short. Please accept my sincere apologies that we did not exceed your expectations. I wish you would have alerted our staff about the issues you experienced. They would have gladly looked into it and resolved it. I hope you give us another chance to earn your loyalty.Kind Regards,Signature Inn Berkeley Oakland Management
8/10 - Boa
Raylon
Viagem em grupo, Viagem a dois
23 de abr. de 2024
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
All the basics you need for a nice quiet stay. Front desk was a little slow but helped us right when we arrived and I really love the “no key” system they have. We walked around the area a bit also at night and in the day. Very safe place and gated parking was great. Beds are comfy and room itself while old, was clean and newly furnished. Hot water and working AC with a mini fridge. Super handy.
Would stay again - only 3.6 miles from The Greek Theater!
Raylon
Hospedou-se por 1 diária em abr. de 2024
Resposta de Signature Inn Berkeley Oakland Management em 25 de abr. de 2024
Dear Raylon,We're delighted you enjoyed your stay! Apologies for any delay at check-in; we strive for efficiency. Our keyless system aims for convenience and security. It's wonderful to hear you explored the area comfortably and found it safe. Our gated parking provides peace of mind. We take pride in our comfortable beds and clean, newly furnished rooms. The amenities like hot water, AC, and mini-fridge aim to enhance your stay. Thank you for considering us for future visits, and we look forward to welcoming you back soon!Kind Regards,Signature Inn Berkeley Oakland Management
10/10 - Excelente
Melissa
8 de abr. de 2024
Melissa
Hospedou-se por 8 diárias em mar. de 2024
Resposta de Signature Inn Berkeley Oakland Management em 30 de abr. de 2024
Dear Melissa,Thank you for a Perfect Score Rating on your stay at Signature Inn Berkeley Oakland. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Kind Regards,Signature Inn Berkeley Oakland Management
10/10 - Excelente
Whitney
4 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Whitney
Hospedou-se por 1 diária em mar. de 2024
Resposta de Signature Inn Berkeley Oakland Management em 8 de abr. de 2024
Dear Whitney,Thank you for a Perfect Score Rating on your stay at Signature Inn Berkeley Oakland. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Kind Regards,Signature Inn Berkeley Oakland Management
10/10 - Excelente
Martin
30 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great affordable place near the heart of Oakland. Excellent security, Oakland is kind of a scary reputation. Comfortable, quiet, safe. Rooms are small, no breakfast but there’s a great place across the street, Brenda’s.
Martin
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Signature Inn Berkeley Oakland Management em 2 de abr. de 2024
Dear Martin,We're thrilled to hear you enjoyed your stay! Our top priority is ensuring a safe and comfortable experience for all our guests. While our rooms may be cozy, we pride ourselves on providing excellent security and a tranquil atmosphere. We understand the importance of convenience, and we're delighted you found Brenda's across the street to your liking for breakfast. Thank you for choosing us, and we look forward to welcoming you back on your next visit to Oakland!Kind Regards,Signature Inn Berkeley Oakland Management
10/10 - Excelente
Daisy
Viagem com a família
24 de mar. de 2024
Pontos positivos: Condições e instalações da propriedade
I like that the motel was gated
Daisy
Hospedou-se por 1 diária em mar. de 2024
Resposta de Signature Inn Berkeley Oakland Management em 27 de mar. de 2024
Dear Daisy,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at Signature Inn Berkeley Oakland. We work tirelessly to ensure our guests experience the best hospitality in Signature Inn Berkeley Oakland. Again, we are so glad you enjoyed your stay, and we would love to host you again.Kind Regards,Signature Inn Berkeley Oakland Management
8/10 - Boa
Mark
22 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
We arrived after 2am and were greeted quickly. Parking is secure, but space is limited and the spots are small. Still, we parked, showered, slept and left with no issues. There is no lobby, no breakfast, etc. Also, do not pull close to the gate when leaving. Stop at the sign.
Mark
Hospedou-se por 1 diária em mar. de 2024
Resposta de Signature Inn Berkeley Oakland Management em 27 de mar. de 2024
Dear Mark,We appreciate your feedback and are glad to hear you had a smooth check-in experience despite the late arrival. Our secure parking aims to prioritize safety, albeit with limited space, and we apologize for any inconvenience caused. While we don't offer amenities like a lobby or breakfast, we strive to ensure a comfortable stay. Thank you for noting the advice about the gate; we'll work on clearer signage. We hope to welcome you back for a more enriched experience in the future.Kind Regards,Signature Inn Berkeley Oakland Management
8/10 - Boa
Monica
21 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Monica
Hospedou-se por 1 diária em mar. de 2024
Resposta de Signature Inn Berkeley Oakland Management em 27 de mar. de 2024
Dear Monica,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Kind Regards,Signature Inn Berkeley Oakland Management
10/10 - Excelente
jacob
17 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
jacob
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Signature Inn Berkeley Oakland Management em 20 de mar. de 2024
Dear Jacob,Thank you for a Perfect Score Rating on your stay at Signature Inn Berkeley Oakland. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Kind Regards,Signature Inn Berkeley Oakland Management
10/10 - Excelente
Jennifer
15 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Jennifer
Hospedou-se por 1 diária em mar. de 2024
Resposta de Signature Inn Berkeley Oakland Management em 19 de mar. de 2024
Dear Jennifer,Thank you for a Perfect Score Rating on your stay at Signature Inn Berkeley Oakland. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Kind Regards,Signature Inn Berkeley Oakland Management
2/10 - Terrível
Deanna
9 de mar. de 2024
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Do not stay here this place was dirty used condoms all over the room, blood on the floor, spots on the bed , and other unsanitary problems all over. Check in and checked out immediately you’ve been warned!!
Deanna
Resposta de Signature Inn Berkeley Oakland Management em 12 de mar. de 2024
Dear Deanna, We apologize sincerely for your unfortunate experience. Cleanliness and guest satisfaction are our top priorities, and we deeply regret any lapses in our standards. Rest assured, we are addressing these issues with urgency to prevent recurrence. We value your feedback and will strive to ensure all our guests enjoy a comfortable and hygienic stay. Please consider giving us another opportunity to exceed your expectations in the future. Thank you for bringing this to our attention.Sincerely,Signature Inn Berkeley Oakland Management
6/10 - Ok
Samantha
Viagem a dois
29 de fev. de 2024
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Limpeza e comodidades
If you like clean this may not be for you. The floor was really dirty and the mini coffee pot did not work. Ibwoke up with 3 bites on my neck and chest. The walls paper thin. You can hear everything and the ligjts from the corridor are always on, which is a good thing, but the cracks around the door make it look like its glowing. However, the pakeing is great and very secure. You meed to let in by a gate to check in and tobdrive youe car in as well.
Samantha
Hospedou-se por 1 diária em fev. de 2024
Resposta de Signature Inn Berkeley Oakland Management em 4 de mar. de 2024
Dear Samantha, We sincerely apologize for the inconvenience you experienced during your stay. Ensuring cleanliness is a top priority, and we're disappointed to learn about the lapses you encountered. Rest assured, we'll address the issues with our housekeeping team immediately. Regarding the noise and lighting concerns, we appreciate your feedback and will explore solutions to enhance guest comfort. We're delighted you found our parking facilities satisfactory and secure. Your observations are valuable to us, and we hope to have the opportunity to exceed your expectations on a future visit. Thank you for bringing these matters to our attention.Kind Regards,Signature Inn Berkeley Oakland Management
8/10 - Boa
Tristan
24 de fev. de 2024
Tristan
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Signature Inn Berkeley Oakland Management em 22 de mar. de 2024
Dear Tristan,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Kind Regards,Signature Inn Berkeley Oakland Management
10/10 - Excelente
Vanessa
Viagem com a família
24 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great location, great value and free gated parking! I appreciated the way the friendly staff as well. This was my second President’s Day weekend at this hotel and plan to come back and stay here every year.
Vanessa
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Signature Inn Berkeley Oakland Management em 27 de fev. de 2024
Dear Vanessa,Thank you for your positive feedback! We're thrilled to hear that you enjoyed our great location, excellent value, and complimentary gated parking. It's wonderful to know that you appreciated our friendly staff and that you've chosen to stay with us for two President's Day weekends in a row. We're honored to be your go-to hotel for this special occasion and look forward to welcoming you back every year. If there's anything else we can do to enhance your future stays, please let us know. We can't wait to host you again!Kind Regards,Signature Inn Berkeley Oakland Management
10/10 - Excelente
Julio
21 de fev. de 2024
Julio
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Signature Inn Berkeley Oakland Management em 27 de fev. de 2024
Dear Julio,Thank you so much for the PERFECT SCORE RATING. At Signature Inn Berkeley Oakland, we are always grateful to receive positive feedback. Thank you for appreciating our staff and management's hard work and dedication. Such ratings reflect the pride we take in our work and our property. We would love to host you again on your next trip to the area.Kind Regards,Signature Inn Berkeley Oakland Management
10/10 - Excelente
Viajante verificado
18 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Viajante verificado
Hospedou-se por 10 diárias em fev. de 2024
Resposta de Signature Inn Berkeley Oakland Management em 20 de fev. de 2024
Dear Anonymous,Thank you for a Perfect Score Rating on your stay at Signature Inn Berkeley Oakland. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Kind Regards,Signature Inn Berkeley Oakland Management
6/10 - Ok
Angelina
15 de fev. de 2024
Angelina
Hospedou-se por 1 diária em fev. de 2024
Resposta de Signature Inn Berkeley Oakland Management em 22 de mar. de 2024
Dear Angelina,Thank you for leaving us a rating of your stay with us at Signature Inn Berkeley Oakland. We work tirelessly to ensure our guests experience the best hospitality in Signature Inn Berkeley Oakland. We also wish you could elaborate on your experience, especially where we went wrong. We aim to provide a memorable stay, so your review helps us identify where we lack. We hope you enjoyed our amenities and hope that you choose us again on your next visit.Kind Regards,Signature Inn Berkeley Oakland Management
10/10 - Excelente
Jennifer
14 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The staff is great the rooms are clean def feel safe
Jennifer
Hospedou-se por 5 diárias em fev. de 2024
Resposta de Signature Inn Berkeley Oakland Management em 15 de fev. de 2024
Dear Jennifer, Thank you for your positive review! We are delighted to hear that you appreciated our dedicated staff and found our rooms to be clean and safe. Ensuring our guests feel comfortable and secure is our top priority. We strive to maintain high standards of cleanliness and safety protocols throughout the hotel. Your feedback motivates us to continue providing exceptional service. We look forward to welcoming you back for another enjoyable stay!Kind Regards,Signature Inn Berkeley Oakland Management
10/10 - Excelente
Mark
13 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Mark
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Signature Inn Berkeley Oakland Management em 15 de fev. de 2024
Dear Mark,Thank you for a Perfect Score Rating on your stay at Signature Inn Berkeley Oakland. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Kind Regards,Signature Inn Berkeley Oakland Management
10/10 - Excelente
Barbara
Viagem com a família
9 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Barbara
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Signature Inn Berkeley Oakland Management em 13 de fev. de 2024
Dear Barbara,Thank you for a Perfect Score Rating on your stay at Signature Inn Berkeley Oakland. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Kind Regards,Signature Inn Berkeley Oakland Management
8/10 - Boa
Cheryl
Viagem a dois
2 de fev. de 2024
Liked the security of a gated property and the room was clean and warm
Cheryl
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Signature Inn Berkeley Oakland Management em 6 de fev. de 2024
Dear Cheryl,Thank you for sharing your positive experience with us! We're delighted that you appreciated the security measures of our gated property. Ensuring our guests feel safe and comfortable is our top priority. It's also great to hear that you found your room clean and cozy during your stay. We strive to maintain high standards of cleanliness and provide a welcoming atmosphere for all our guests. We look forward to welcoming you back for another enjoyable stay in the future!Kind Regards,Signature Inn Berkeley Oakland Management
10/10 - Excelente
Paul
Viagem de negócios
27 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice decor, staff.
Paul
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Signature Inn Berkeley Oakland Management em 30 de jan. de 2024
Dear Paul, Thank you for your positive feedback! We're delighted to hear you enjoyed our hotel's decor and experienced excellent service from our staff. Your satisfaction is our priority, and we strive to create a welcoming atmosphere for our guests. We look forward to the pleasure of hosting you again for another memorable stay.Kind Regards,Signature Inn Berkeley Oakland Management
6/10 - Ok
Claudia
17 de jan. de 2024
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Limpeza
Ok for the money
It is a confortable stay for the value. If you are particular about cleanliness it is probably not for you. They were very bive about it but please know rhat the parking spaces are limited. If you arrive too late you might hace to park on the street and that was stressful for me.
Claudia
Hospedou-se por 1 diária em jan. de 2024
Resposta de Signature Inn Berkeley Oakland Management em 18 de jan. de 2024
Dear Claudia, We appreciate your feedback and are delighted you found value in your stay. Our team strives to maintain high cleanliness standards, and we apologize for any lapses. We'll address this issue promptly. Regarding parking, we understand your concern and are working to improve the availability. Thank you for bringing these matters to our attention; we value your perspective and hope to welcome you again, ensuring a more seamless and enjoyable experience.Kind Regards,Signature Inn Berkeley Oakland Management
10/10 - Excelente
Jennifer
Viagem de negócios
16 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Jennifer
Hospedou-se por 5 diárias em jan. de 2024
Resposta de Signature Inn Berkeley Oakland Management em 17 de jan. de 2024
Dear Jennifer,Thank you for a Perfect Score Rating on your stay at Signature Inn Berkeley Oakland. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Kind Regards,Signature Inn Berkeley Oakland Management
10/10 - Excelente
Viajante verificado
Viagem de negócios
12 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Work Trip
Nice, quiet, clean place to sleep on my work trip. Mins away from all public transportation.
Viajante verificado
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Signature Inn Berkeley Oakland Management em 16 de jan. de 2024
Dear Anonymous,We're delighted to hear that you enjoyed your stay with us! Providing a nice, quiet, and clean environment for our guests is our top priority. It's wonderful to know that our location, just minutes away from public transportation, contributed to the convenience of your work trip. We appreciate your positive feedback and hope to welcome you back for another comfortable stay in the future.Kind Regards,Signature Inn Berkeley Oakland Management
10/10 - Excelente
Chris
7 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
I enjoy staying here. It’s very comfy, the rooms are well kept and serviced daily. the staff is friendly and very caring. Ive stayed here each time over 5 nights and have always enjoyed returning to my room.
Chris
Hospedou-se por 5 diárias em jan. de 2024
Resposta de Signature Inn Berkeley Oakland Management em 10 de jan. de 2024
Dear Chris,Thank you for sharing your delightful experience with us! We're thrilled to hear that you find our rooms comfortable and well-maintained. Our dedicated staff takes pride in ensuring that guests like you feel cared for during your stay. It's always a pleasure to welcome back returning guests, and we look forward to providing you with the same level of comfort and service on your next visit. Your feedback is truly appreciated, and we strive to continue exceeding your expectations.Kind Regards,Signature Inn Berkeley Oakland Management
8/10 - Boa
Kathryn
28 de dez. de 2023
Kathryn
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Signature Inn Berkeley Oakland Management em 2 de jan. de 2024
Dear Kathryn,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Kind Regards,Signature Inn Berkeley Oakland Management
10/10 - Excelente
Haben
24 de dez. de 2023
Haben
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Signature Inn Berkeley Oakland Management em 27 de dez. de 2023
Dear Haben,Thank you for a Perfect Score Rating on your stay at Signature Inn Berkeley Oakland. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Kind Regards,Signature Inn Berkeley Oakland Management
6/10 - Ok
Sean
15 de dez. de 2023
Pontos negativos: Limpeza
Location Location Location
The location was great! Close proximity to public transportation and was a safe area. Great restaurants in the area too. Brenda's was Awesome! Burma Superstar wasn't far away. Only drawback was we felt the room could've been cleaner specifically the floors being swept/vacuumed better.
Sean
Hospedou-se por 1 diária em nov. de 2023
Resposta de Signature Inn Berkeley Oakland Management em 19 de dez. de 2023
Dear Sean,Thank you for sharing your experience! We're thrilled you enjoyed our prime location and found the surroundings safe and convenient. We appreciate your positive remarks about nearby attractions like Brenda's and Burma Superstar. We apologize for any cleanliness concerns and assure you that we'll address this issue promptly to enhance our guests' satisfaction. Your feedback is invaluable, and we look forward to the opportunity to welcome you back for an even more enjoyable stay.Kind Regards,Signature Inn Berkeley Oakland Management
10/10 - Excelente
lana
Viagem com a família
3 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
lana
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Signature Inn Berkeley Oakland Management em 6 de dez. de 2023
Dear Lana,Thank you for a Perfect Score Rating on your stay at Signature Inn Berkeley Oakland. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Kind Regards,Signature Inn Berkeley Oakland Management
10/10 - Excelente
Uffe
18 de nov. de 2023
Uffe
Hospedou-se por 1 diária em nov. de 2023
Resposta de Signature Inn Berkeley Oakland Management em 11 de dez. de 2023
Dear Uffe,Thank you for a Perfect Score Rating on your stay at Signature Inn Berkeley Oakland. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Kind Regards,Signature Inn Berkeley Oakland Management
2/10 - Terrível
Jeanette
15 de nov. de 2023
Jeanette
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Signature Inn Berkeley Oakland Management em 7 de dez. de 2023
Dear Jeanette,I am sorry to hear that you didn't enjoy your time during your stay with us at Signature Inn Berkeley Oakland. We aim to deliver 100% guest satisfaction, but it's apparent in your case that we fell short. Please accept my sincere apologies that we did not exceed your expectations. I wish you would have alerted our staff about the issues you experienced. They would have gladly looked into it and resolved it. I hope you give us another chance to earn your loyalty.Sincerely,Signature Inn Berkeley Oakland Management
8/10 - Boa
Jennifer
Viagem em grupo, Viagem com a família
9 de nov. de 2023
Pontos positivos: Serviço e funcionários e conforto do quarto
Jennifer
Hospedou-se por 1 diária em nov. de 2023
Resposta de Signature Inn Berkeley Oakland Management em 10 de nov. de 2023
Dear Jennifer,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Kind Regards,Signature Inn Berkeley Oakland Management
10/10 - Excelente
Zachary
5 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very quiet property, great staff, and service
Zachary
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Signature Inn Berkeley Oakland Management em 7 de nov. de 2023
Dear Zachary,We're delighted to hear that you found our hotel to be a peaceful and relaxing retreat. Our dedicated staff is committed to providing top-notch service to ensure your stay is enjoyable. Thank you for your kind words, and we look forward to welcoming you back for another quiet and pleasant experience in the future.Kind Regards,Signature Inn Berkeley Oakland Management
10/10 - Excelente
Mario
25 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Mario
Hospedou-se por 1 diária em out. de 2023
Resposta de Signature Inn Berkeley Oakland Management em 30 de out. de 2023
Dear Mario,Thank you for a Perfect Score Rating on your stay at Signature Inn Berkeley Oakland. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit to Signature Inn Berkeley Oakland.Kind Regards,Signature Inn Berkeley Oakland Management
4/10 - Insatisfatória
Constance
23 de out. de 2023
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Constance
Hospedou-se por 2 diárias em out. de 2023
Resposta de Signature Inn Berkeley Oakland Management em 30 de out. de 2023
Dear Constance,We would love to know how we could have improved your stay. Once again, we are sorry for any inconvenience you faced. Our goal at Signature Inn Berkeley Oakland is to provide the best lodging experience in Signature Inn Berkeley Oakland, and it looks like we failed to meet that mark. It would be constructive if you could contact us and provide more context and feedback so we can improve.Kind Regards,Signature Inn Berkeley Oakland Management
10/10 - Excelente
Gordon
19 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Gordon
Hospedou-se por 4 diárias em out. de 2023
Resposta de Signature Inn Berkeley Oakland Management em 25 de out. de 2023
Dear Gordon,Thank you for a Perfect Score Rating on your stay at Signature Inn Berkeley Oakland. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit to Signature Inn Berkeley Oakland.Kind Regards,Signature Inn Berkeley Oakland Management
4/10 - Insatisfatória
Viajante verificado
12 de out. de 2023
Pontos negativos: Serviço e funcionários
I was locked out!
I arrived at midnight, the gate was locked, and no one answered the phone for half an hour to let me in.
Viajante verificado
Hospedou-se por 1 diária em out. de 2023
Resposta de Signature Inn Berkeley Oakland Management em 13 de out. de 2023
Dear Guest,We sincerely apologize for the inconvenience you experienced during your late-night arrival. We understand the frustration you must have felt with the locked gate and the delayed response to your call. This is not the level of service we aim to provide. We have reviewed our security and communication procedures to ensure this does not recur. Your feedback is essential, and we're committed to improving the guest experience. We hope you'll consider giving us another chance in the future to showcase the high standard of hospitality we strive to offer. Thank you for sharing your concerns.Kind Regards,Signature Inn Berkeley Oakland Management
4/10 - Insatisfatória
joseph
Viagem de negócios
9 de out. de 2023
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
joseph
Hospedou-se por 1 diária em out. de 2023
Resposta de Signature Inn Berkeley Oakland Management em 10 de out. de 2023
Dear Joseph,We would love to know how we could have improved your stay. Once again, we are sorry for any inconvenience you faced. Our goal at Signature Inn Berkeley Oakland is to provide the best lodging experience in Signature Inn Berkeley Oakland, and it looks like we failed to meet that mark. It would be constructive if you could contact us and provide more context and feedback so we can improve.Kind Regards,Signature Inn Berkeley Oakland Management
6/10 - Ok
keena
Viagem com a família
9 de out. de 2023
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
This is a cool old motel that has been updated. Unfortunately, the room was dirty and noisy. The gated parking is nice but very tight spaces if you dont have a compact car.
keena
Hospedou-se por 1 diária em out. de 2023
Resposta de Signature Inn Berkeley Oakland Management em 10 de out. de 2023
Dear Keena,We appreciate your feedback and are glad you found our updated motel cool. We apologize for the cleanliness and noise issues you experienced; we'll address this immediately. Our gated parking is designed to provide security, but we understand your concern about space. We'll work on improving parking arrangements for larger vehicles. Thank you for your valuable input; it helps us enhance our guests' experience. We hope you'll consider staying with us again in the future for a more enjoyable visit.Kind Regards,Signature Inn Berkeley Oakland Management
2/10 - Terrível
Dianna
2 de out. de 2023
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Dianna
Hospedou-se por 3 diárias em set. de 2023
Resposta de Signature Inn Berkeley Oakland Management em 5 de out. de 2023
Dear Dianna,Thank you for the review. We apologize for any inconvenience you faced while staying at our hotel. We would love to know about your experience to ensure it doesn't happen again. Thanks for staying at Signature Inn Berkeley Oakland.Sincerely,Signature Inn Berkeley Oakland Management
6/10 - Ok
kirk
29 de set. de 2023
Pontos negativos: Limpeza e serviço e funcionários
Poor Oakland
Grungy, dingy room condition. But striving.
Place feels safe like a prison though. But I trust it is for a good reason.
For this, the price point was too high. Pick a more established hotel for 10-40 bucks more.
kirk
Hospedou-se por 1 diária em set. de 2023
Resposta de Signature Inn Berkeley Oakland Management em 4 de out. de 2023
Dear Kirk,We appreciate your feedback on our hotel. We apologize for any inconvenience caused by the room condition and pricing. We're continuously working to improve our accommodations. Our top priority is ensuring a secure and comfortable environment for our guests. While we understand your concern about pricing, we believe it reflects our commitment to safety and service. Thank you for your valuable input.Kind Regards,Signature Inn Berkeley Oakland Management
4/10 - Insatisfatória
Casper
Viagem a dois
24 de set. de 2023
Pontos negativos: Serviço e funcionários e comodidades
The checkin made me doubt stay since it was dirty, there was lack of communication and manners and I did not feel welcome at all. The room was medium clean, with some hairs and a lot of stains on the bed. The neighborhood did not seem safe.
Also the room lock is with a number lock. Which changed every day and had to be reset?? Worst stay of our 2 week trip.
Casper
Hospedou-se por 2 diárias em set. de 2023
Resposta de Signature Inn Berkeley Oakland Management em 26 de set. de 2023
Dear Casper,We apologize for your disappointing experience during your stay. We take cleanliness and guest satisfaction seriously, and we regret that the check-in process and room cleanliness did not meet your expectations. Our team will review and improve our communication and manners to ensure a more welcoming atmosphere. We also understand your concerns about safety and will take steps to address them. Regarding the room lock, we utilize a daily code for security reasons, but we'll work on making this process smoother for our guests. We appreciate your feedback and hope you'll give us another chance to provide a better experience in the future.Sincerely,Signature Inn Berkeley Oakland Management
8/10 - Boa
Viajante verificado
Viagem com a família
18 de set. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great Boutique Motel
Cute, safe, and clean motor-hotel.
Staff was helpful and nice.
I wish the guests could have been respectful about their noise level after 11:00 p.m.
Viajante verificado
Hospedou-se por 2 diárias em set. de 2023
Resposta de Signature Inn Berkeley Oakland Management em 21 de set. de 2023
Dear Guest,Thank you for your feedback on your stay at the motor-hotel. We're pleased to hear that you found it cute, safe, and clean, and that the staff was helpful and friendly.We understand your concerns about noise levels after 11:00 p.m., and it's unfortunate when other guests don't adhere to quiet hours. It's a good point to raise, and it's essential for all guests to be respectful of one another.Your comments are appreciated, and we hope that you'll consider staying at the hotel again in the future for another enjoyable and peaceful visit.Kind Regards,Signature Inn Berkeley Oakland Management
10/10 - Excelente
Frankie
11 de set. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Clean but needs carpets replaced yearly or bi yearly
Frankie
Hospedou-se por 1 diária em set. de 2023
Resposta de Signature Inn Berkeley Oakland Management em 13 de set. de 2023
Dear Frankie,We appreciate your feedback regarding our hotel's cleanliness. Maintaining a pristine environment is a top priority for us. Regarding the carpets, we regularly assess their condition and replace them as needed to ensure a fresh and comfortable atmosphere for our guests. Your input is invaluable, and we will continue to invest in the upkeep of our facilities to provide you with a more enjoyable stay. Thank you for choosing us, and we look forward to welcoming you back soon.Kind Regards,Signature Inn Berkeley Oakland Management
10/10 - Excelente
Sharona
11 de set. de 2023
Sharona
Hospedou-se por 1 diária em set. de 2023
Resposta de Signature Inn Berkeley Oakland Management em 13 de set. de 2023
Dear Sharona,Thank you for a Perfect Score Rating on your stay at Signature Inn Berkeley Oakland. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We would love to host you again for your next visit to Oakland.Kind Regards,Signature Inn Berkeley Oakland Management
8/10 - Boa
Patricia
Viagem com a família
2 de set. de 2023
Pontos positivos: Conforto do quarto
The motel room was quiet and the bed comfortable. Room and floors could have been cleaner. Opening the gates to get a car in was difficult to begin with. Felt safe once I was behind the gate.
Patricia
Hospedou-se por 5 diárias em ago. de 2023
Resposta de Signature Inn Berkeley Oakland Management em 5 de set. de 2023
Dear Patricia,We appreciate your feedback and are delighted to hear that you found your stay comfortable and quiet. We apologize for any cleanliness issues you encountered, and we will address this promptly to ensure a higher standard. We understand that accessing the parking area may have been challenging, and we will work on improving this aspect for your convenience. Your safety is our priority, and we're pleased to know you felt secure within our premises. We value your input and hope to provide an even better experience during your next visit. Thank you for choosing us.Kind Regards,Signature Inn Berkeley Oakland Management