2/10 - Terrível
Harmony R.
4 de ago. de 2025
Pontos negativos: Limpeza
Beware
Prior to my vacation I reached out to the host to see if some of the negative reviews had any truth to them, or if those issues had been fixed. The host assured me everything was in working condition and they couldnt wait for us to come. When we arrived we found issues immediately and trust me I didnt want to as I was really wanting to focus on having fun with my family. I reached out to see if we could get them fixed and enjoy our trip. There was little to no response from the host and when they did respond it had nothing to do with my requests. To start almost all the gaming equipment was broken- pool sticks cracked, ping pong balls dented, karaoke machine didnt work at all. We actually bought new ping pong balls for the property. One of the pull out beds was broken and our family member had to sleep on a mattress, on the floor our whole stay. One of the rooms the bathroom door didnt close so you couldnt shut it for privacy. Cabinet knobs came right out when you tried to open them. A majority of the kitchen equipment is broken or rusted. The bathtub, which is being hidden in a picture by a shower curtain is awful and not something you would ever use to soak in. To top it off someone came into the property without our knowledge to fix a shampoo dispenser that was missing. This property is so poorly managed. It looks decent on the website but once you get there its a disappointment. I submitted pictures and videos to the hosts and requested a partial refund and was ignored.
Harmony R.
Hospedou-se por 4 diárias em jul. de 2025