2/10 - Terrível
Lisa, Jersey city
Viagem em grupo
1 de set. de 2025
We booked our trip late and did not have many options to choose from in regards to lodging. When we arrived Friday night, we were optimistic about our decision. The hotel was very close to ferry and one of our fav eatery, The Lookout. The room was ok, nothing great, this is a two star after all. We needed a hairdryer, which we borrowed from front desk, and retired for the evening. The next night wasn’t as smooth. It was Saturday, Aug 30. We went to bed at 11 pm and starting at midnight, it sounded like a party in our bathroom. Yelling, screaming…. 2am still going, now singing and loud bangs… 4 am still going strong another loud boom.. 5:15 am it finally subsides, but I haven’t got one wink of sleep. Awful, disrespectful, frustrating . We explained to the front desk the next day and they promised they would look into. They did and apologized to us saying they contacted the parents of the teenagers in the room and they were talked. That’s great, but what about my reparations? Sunday was a total bust as I was so tired and grouchy it ruined my day. The hotel did not offer ANYTHING… no credit, no voucher for next year…, NOTHING. I don’t blame the kids or the parents… I blame the hotel as they should screen their guests and have security on 24 hours on weekends. I will not recommend this place or ever stay here again.
Lisa
Hospedou-se por 3 diárias em ago. de 2025
