Hotéis com SPA em Novo Cairo

"Not good for a 5 star resort... Checked in and went to my room, tired from the long flight, I unpacked all my bags, crazy to take shower and relax, I turn the AC on and the heating is not working, called front desk and they send a technician to fix it, after over an hour he cant make it work, I ask him to leave cause I was really tired and wanted to take a shower and rest. Later on the front desk calls me and offer another room just sleep the night, I had to pack all my bags back.... Next day went to play the resort golf course, green fee was way higher from what is advertised on their website ! They said that now the golf course is separeted from the hotel and has nothing to do with their advertisement.... Last drop of the full glass... I go to the concierge and ask for a transportation to the airport ( 15min drive ) the person siting at the concierge desk says, " Im nit the concierge, go to entrance of the hotel and ask the valet for the transportation... Ask the valet and he says it cost US$70 !!!! ( Uber was US$12 ) !! It was very clear that they were making money surcharging third-party transportation service. Bad experience with WESTIN RESORT...."