Hotel cassino em Nova Deli

"The price was excellent but the service was not. The staff were polite but provided poor service. Examples: my mother asked for a kettle to boil water in our room everyday and night for 3 days before one was provided. The kettle was dirty. We asked for it to be cleaned and it did not work after they cleaned it. We were told to hand in our key before we go out if we wanted “room cleaning”. We handed in our key, went out for 4-5 hours and found that nobody had cleaned the room before we came back...

"Enjoyed great hospitality from room services and management. They were very helpful and honest. Room was very big and nice and clean for my family with 4 person. Enjoyed great tastey complementary breakfast. Ordered and enjoyed lunch & dinner though room services and it was very tasty with reasonable price. Manager Suvam is very nice and honest gentleman. I left one bag with laptop, important document and money by mistake in reception area while checking out of the hotel. He called me when...