Vilas em Northwest Chicago, IL

"De forma geral não fomos bem atendidos. A localização é muito boa, mas desde os checking e durante a hospedagem tivemos problemas. O checking foi demorado, o alarme de incêndio desparou duas vezes durante nossa estadia. Por dois dias não fizeram o serviço de quarto, mesmo solicitando na recepção, o aquecedor da piscina estava estragado, alguns ambientes estavam sujos."

"Excellent location."

"Be advised that website is very misleading. There is a 12.90 per day parking fee and the breakfast is not free. "

"This is a new hotel that is probably trying to reach its sweet spot. It was understaffed (IMHO) and not really fully equipped. They try to tout themselves as "Green" but do not provide containers for recycling cans, glass, paper, etc. Why in the world water glasses are not provided in the rooms I simply could not comprehend. We were told to go downstairs and pick up some paper coffee cups or, if the morning breakfast site was open, we could get plastic. Really? Just how cheap can you be? ...

"Friendly and helpful staff. The room was clean and quiet."

"Hotel staff was friendly enough. You could hear everything through the hotel room door. I was awakened by the cleaning staff talking loudly in hallway. Could hear children running in hallway late at night. Hotel maintenance was subpar and not the cleanest. I would not recommend this hotel."

"The room that we stayed in was very clean and well kept upon entering, the staff was very nice and very helpful too! One down side though was the TV that was in our room, it was stuck in Spanish and we couldn't fine a way to switch it back to English."

"Café da manhã simples. Cama confortável e quarto espaçoso. Funcionários sempre simpáticos e cordiais."

"Acho que faltou mais variedades no cafe da manha e manutencao precisa ser melhor assim como a limpeza diaria dos quartos"