4/10 - Insatisfatória
Toni N.
2 de nov. de 2025
Pontos negativos: Limpeza
This apt was nothing like advertised. We arrived very late at night & were exhausted. I would have checked out the next morning bit it would have lost approx 1,600.The communication from the owner was always prompt. The couch and beds are new. The apt was dusted and "cleaned", yet it is filthy. There is mold, mildew and dirt everywhere. I notified the owner and she offered to bring her cleaners in again, but this is not a dusting and floor mop problem, this property needs a massive deep cleaning. Instructions said to use makeup wipes, but this is a joke as almost all of the towels are already stained. Kitchen is advertised as fully stocked, there is nothing to use in the oven, there were 3 spoons, and 1 sharp knife. etc. Dishes were not clean. The exterior is just as bad. Trash all over the courtyard area. Green algae all over the front deck and exterior of the building. The refrigerator broke, the owner responded quickly saying she placed a call to the repair person, then nothing. When I texted her later in the day, she told us he would not come until the next day. No follow up call, nothing. By then everything in the fridge was warm and had to be thrown out. He came the next day, he had to order a part. 3 days without a fridge. There is a hole at the base of one of the exterior doors. We had bugs and even a gecko. I will say that we had a miscommunication about our check out date and by the time we were notified and packed up, we were 2 hrs late & the owner was gracious.
Toni N.
Hospedou-se por 27 diárias em out. de 2025