Férias para Extremidade Norte

"El personal da un trato terrible! Empezando por la misma señorita que tienen en el área de check in, malos tratos, grosera con mi familia y haciendo desaires a todo lo que se le preguntaba para apoyarnos en el hotel. Tienen una persona encargada de cobrar renta ilegal de sombrilla con dos camastros, el servicio debería estar incluido en el costo de la habitación, en todo momento nos tenía presionando y hostigando con el cobro de la renta hasta que finalmente accedí a pagárselo, no da recibo y no...

"We loved the fact that the room had a fridge and a microwave. The view was great from the balcony. Direct access to the beach was great. Cleaning staff was really nice."

"Staff not helpful. I checked in, I was in the room with my family getting ready for the beach, my room was opened by another family. Staff had given the same room to another family. As per staff I was not registered which it’s does not make sense because I had given my ID , credit card and signed all their agreements and they activated my room. This is a safety concern for families, they can make they same mistake and someone can just open you room because they know what are they are doing....

"Got there.. parking was not included, maybe I missed that on the details. Bed sheets were stained, TV remote didn’t work, people were not supposed to be in the pool after 10pm, I had to call the office because our room was literally in front of the pool and it was 11 some and I thought I had Bad Bunny giving us a free concert inside our room…."

"Muy mala experiencia, comenzando en recepción donde nadie sabía nada del sistema, había dos personas y nadie sabía ningún procedimiento, ni el tipo de habitación, solicité cobijas y jabón en barra y la respuesta fue NO SE DONDE ESTÁN. La habitación terriblemente húmeda, pusimos el aire acondicionado en dry y mejoró un poco. Afuera de nuestra habitación (familia con dos menores) una persona estaba fumando hierba y nadie hizo nada, se sentía un ambiente peligroso, muy mala experiencia"

"Good place to stay for 12 people"