"Check in was easy and efficient. The room was all that could be expected, plus a few extras. A jar of a variety shortbread biscuits was a surprise along with an extremely varied options for hot drinks, i.e. Horlicks. A bowl of fruit was also an unexpected delight.
The bathroom was well appointed, with shampoo, soap etc in pump pots.
The bed itself was supremely comfortable with more than sufficient coverings. A large fan completed the array of convenience items, really handy with recent weather...
"Lovely hotel, beautiful location by river, handy for local places of interest.Hadrians wall, lots of great walks, lovely villages nearby.
Room good, clean and spacious, food excellent at breakfast and in restaurant.
Staff, particularly on reception were very helpful.
Highly recommend this hotel, and would love to stay again in future."
"Lovely room (room 4), but needs a mirror over the chest of drawers so that you can use a hairdryer, as there is no mirror and plug together in that room.
A coat hook on the back of the bathroom door and also a shelf in there would be useful.
Always a pleasure to stay at this lovely hotel."
"Excellent room and central location in Hexham and convenient for exploring Hadrian’s Wall etc. great breakfast and very helpful staff. Would definitely stay again if we were in the area."
"All the staff were so lovely & smiley! Lovely room & the entire team worked so well together that service in every area (check-in, bar, evening meal, breakfast & check-out) - was flawless."
"Hotel bastante requisitado já que estava lotado. Quartos bem espaçosos, banhiero reformado, cama e travesseiros bem confortáveis, e localização fácil de ser encontrado. Restaurante e bar bem aconchegantes, café da manhã dentro do padrao, cobrado á parte."
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