Hotéis em Norbury e Roston, ENG

"The property was very clean and had almost everything we needed. We couldn't find a bread knife or coasters (just one) but everything else was great. The hot tub was clean and a great temperature and the seating was adequate for the amount of time we actually spent in the property. Karl was very friendly and welcoming."

"Lovely stay great breakfast"

"Nice stay. Will book again the future"

"Yes the breakfast was good and the food was fresh, also there was a good variety of food "

"The room was very clean and tidy! Staff are very friendly, the breakfast is amazing very filling! And the parking is very easy too access but when there are a few guests staying the car park can get very tight, overall really good and best bit its only 17 mins drive too Alton towers from there "

"The room was well equipped, clean and modern and so comfy. By far the best ibis I’ve ever stopped in. "

"Lovely room, great staff and the best cooked breakfast I’ve had in ages. The food in the Indian restaurant in the hotel was very good. "

"The Family Tree is wonderful. There aren’t many places we would make a point of going back to but we will go back to The Family tree. Breakfast excellent ; staff, and we single out Linda because she went the extra mile to help us, are great. "

"The property itself was lovely. However, during my two day stay, the water temperature in my room's en suite bathroom was cold, and then tepid, both for the basin and shower. The shower water pressure was also very poor. Finally, I had early starts on both mornings, and the fire alarm went off in my bedroom due to "steam" from the bathroom. I could not switch it off, and it was extremely embarrassing early on a Sunday morning. Staff nice, parking good, but a disappointing stay due to the lack of...

"Room was top floor and quite stuffy. As it’s a listed building, windows were very old and the outside noise was quite loud."

"Access was easy, room clean and as described. Only drawback was my room was roadside and was affected by the traffic noise. Could triple glazing be used to avoid any noise?"

"I booked a superior room for 2 nights with my wife. We arrived about 2.30pm and the room wasn’t ready. There was some confusion from the front desk about our later dinner reservation, the receptionist stated I didn’t have a booking and despite my assertions she didn’t really seem to believe that I had booked it months ago. She said it wasn’t recorded. She only relented when I showed her their messages to me confirming the booking. Anyway, awaiting the room we went to the bar. The staff in the...

"Lovely and clean, comfy beds, dogs were welcome and breakfast was lovely "

"Dog friendly and in good location. Very handy for one night stopover and would use again. Room could do with a bit of deep cleaning/ maintenence in some places, particularly mould around bathroom window frame. "

"Lovely spot for a quiet weekend away, clean and comfy room, and delicious breakfast in the morning."