Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 10 de 11 avaliações" "
10 - Excelente
10
Nota 8 - Boa. 1 de 11 avaliações" "
8 - Boa
1
Nota 6 - Ok. 0 de 11 avaliações" "
6 - Ok
0
Nota 4 - Insatisfatória. 0 de 11 avaliações" "
4 - Insatisfatória
0
Nota 2 - Terrível. 0 de 11 avaliações" "
2 - Terrível
0
10/10
Limpeza
10/10
Serviço e funcionários
9,6/10
Comodidades
9,4/10
Condições e instalações da propriedade
8,6/10
Cuidado com o meio ambiente
Avaliações
10/10 - Excelente
Weng Choong
Viagem com a família
15 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
An amazing place and experience. We had private indoor and outdoor onsen in the room and used it a few times as it was really convenient. Our hosts for the two nights, Natalie and Mizu, were extremely helpful and friendly. The meals, all in a private room, were excellent and gave us an authentic experience of Japanese breakfast and dinner cuisines.
Weng Choong
Hospedou-se por 2 diárias em abr. de 2024
10/10 - Excelente
Robert P
Viagem com a família
16 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful and great hospitality!
Robert P
Hospedou-se por 1 diária em mar. de 2024
10/10 - Excelente
Zhihui Melissa, Singapore
15 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very clean and excellent ryokan to stay, half board service was fantastic, room was spacious for the standard room and they have 2 locations for public bath, definitely recommended
Zhihui Melissa
Hospedou-se por 1 diária em fev. de 2024
8/10 - Boa
Tanya
Viagem com a família
26 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários e comodidades
We had an interesting stay here. The rooms are worn and dated (we stayed in the old building) and only one of the onsen was nice enough to want to return to. The walls are thin and soundproofing (especially when some random karaoke started) wasn't great. They could do a lot to improve the quality of the property by beautifying the onsen spaces and cleaning up old wall coverings in the room and renovating old areas. The grounds seem neglected -- lots of overgrowth such that I couldn't take a stroll on the boardwalk across the pond without pushing the greenery away. Weeding and cleaning up debris would go a long way to improve the look of the property.
The meals on the other hand were very well done and we had a good experience. They were able to manage my food allergies with no problem; communication with the site beforehand was very good. Meals were served elegantly and the service was great. We had dinner and breakfast in the room. Way too much food as always seems the case with these traditional and extravagant meals.
The free shuttle pick up/drop off at the train station was much appreciated as the location is about a 20 minute drive. The price is definitely less than some other ryokan which are nicer and more convenient, so if you want an authentic experience with a lower price tag, this might be the place for you.
Tanya
Hospedou-se por 1 diária em out. de 2023
Resposta de Toshie Matsusaki em 17 de nov. de 2023
Thank you very much for staying with us this time.We understand that we may not have been able to fully address your concerns, but thank you very much for your kind comments.We are very happy to hear that you enjoyed your stay with us.We will continue to study hard so that we can provide better service to our customers.All of our staff are looking forward to your next visit.
10/10 - Excelente
Joseph
15 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Amazing place! The private onsen was perfect and the private room dinner and breakfast was as authentic as it gets for Japanese style cuisine, will definitely go back!
Joseph
Hospedou-se por 1 diária em out. de 2023
Resposta de Toshie Matsusaki em 17 de nov. de 2023
Thank you very much for visiting us.We understand that we may not have been able to fully address your concerns, but thank you very much for your kind comments.We are very happy to hear that you enjoyed your stay with us.We would like to thank you again for your compliments regarding the hot springs in your room and our meals.We will continue to study hard so that we can provide better service to our customers.All of our staff are looking forward to your next visit.
10/10 - Excelente
Regula
Viagem com a família
10 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Regula
Hospedou-se por 1 diária em out. de 2023
10/10 - Excelente
Viajante verificado
Viagem com a família
21 de ago. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Viajante verificado
Hospedou-se por 1 diária em ago. de 2023
10/10 - Excelente
Viajante verificado
21 de mar. de 2019
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto