Piscina interna, piscina externa, espreguiçadeiras

Avaliações de Howard Johnson Plaza by Wyndham by the Falls Niagara Falls

3.5 out of 5

Avaliações

8,2

Muito boa

Nota 10 - Excelente. 1436 de 3274 avaliações" "
Nota 8 - Boa. 1097 de 3274 avaliações" "
Nota 6 - Ok. 427 de 3274 avaliações" "
Nota 4 - Insatisfatória. 156 de 3274 avaliações" "
Nota 2 - Terrível. 158 de 3274 avaliações" "

8,2/10

Limpeza

8,4/10

Serviço e funcionários

8,0/10

Comodidades

7,8/10

Condições e instalações da propriedade

8,2/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Daniela

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Muito bom
Hotel muito bom, ótima localização e excelente custo benefício!
Hospedou-se por 1 diária em out. de 2023

6/10 - Ok

Victor

Pontos positivos: Limpeza e serviço e funcionários
Razoavel
Razoavel. Bem localizado, bem perto das cataratas, vale a pena pelo preço. Instalacoes mais antigas, mas tudo certo.
Hospedou-se por 1 diária em jan. de 2023
Resposta de Front Desk Supervisor em 9 de jan. de 2023
We are pleased to have provided you with an economical stay comfortably located to all amenities. Our hotel brands decor has a retro feel, and is sometimes perceived as being old but in actual fact is "Modern Retro".Thank you for sharing a review and for being our guest Victor. Best Regards

10/10 - Excelente

Mauricio

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Custo beneficio ótimo
Em minha estadia fui surpreendido positivamente com o estabelecimento. Quarto muito grande e apesar de ainda usar carpete o aspecto e limpeza estavam muito bons. Ainda tinha um pequeno microondas também. Ao lado do hotel tinha um restaurante Dennys que ficava aberto até bem tarde. E o melhor de tudo é que fica a 5 minutos de caminhada da rua principal da cidade.
Hospedou-se por 3 diárias em dez. de 2021
Resposta de Heather em 11 de jan. de 2022
Thank you Mauricio for choosing to stay with us at the Howard Johnson. We are happy to hear your stay was an enjoyable one and we look forward to your next visit. Best Regards

10/10 - Excelente

Stacey

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff was very helpful and accommodating
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Guest Services em 30 de abr. de 2024
We appreciate you taking the time to share your thoughts! It's awesome to know our team went above and beyond to ensure you had a fantastic stay. We can't wait to have you back at the Howard Johnson Plaza by Wyndham by the Falls for more unforgettable moments!

10/10 - Excelente

Deanna

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
So clean and comfy the pool is beautiful and warm will definitely stay there again
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services em 29 de abr. de 2024
Thank you immensely for your top-notch rating! Your appreciation for our pristine accommodations and cozy atmosphere truly makes us happy. We eagerly await the chance to welcome you again, promising another memorable and comfortable stay at the Howard Johnson Plaza by Wyndham by the Falls!

10/10 - Excelente

Dakota

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very nice and clean
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Guest Services em 28 de abr. de 2024
Thank you so much for your kind words! We're thrilled you enjoyed your stay here at the Howard Johnson Plaza by Wyndham by the Falls. We strive to maintain a comfortable and welcoming environment for all our guests. We hope to welcome you back soon for another enjoyable experience!

6/10 - Ok

Mike

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services em 27 de abr. de 2024
Thank you for taking the time to share your experience with us. We truly appreciate your feedback and hope to welcome you back for a better stay in the future!

10/10 - Excelente

Kristian

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything was excellent. The manager upgraded us to the best room. Ill be coming back
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services em 29 de abr. de 2024
Thank you for your kind words! We're thrilled to hear that you had an exceptional experience with us and that our efforts to make your stay memorable were appreciated. We look forward to the pleasure of welcoming you again soon at the Howard Johnson Plaza by Wyndham by the Falls for another fantastic stay!

10/10 - Excelente

John

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great stay and very affordable. They have upgraded the rooms and there is a second elevator around back to avoid long waits. The building itself is old but HoJo and the staff are doing great with what they have to work with. They could upgrade the TV’s though.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Guest Services em 26 de abr. de 2024
Thank you for your valuable feedback! We're thrilled to hear you enjoyed your stay and appreciated our recent room upgrades at the Howard Johnson Plaza by Wyndham by the Falls. Our team works hard to ensure a comfortable experience for all guests. We hope to welcome you back soon for another great stay!

10/10 - Excelente

arman

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services em 27 de abr. de 2024
Thank you for choosing to stay at the Howard Johnson Plaza by Wyndham by the Falls! We're delighted to hear that we more than met your expectations. We look forward to welcoming you back soon!

10/10 - Excelente

Thi Phuong, BRAMPTON

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services em 26 de abr. de 2024
Thank you for staying at the Howard Johnson Plaza by Wyndham by the Falls. Your feedback motivates us to provide exceptional services. We look forward to welcoming you back for another amazing stay!

10/10 - Excelente

Nastassia

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Perfect location to stay at, just a short walk away from main attractions so not as loud or busy but very convenient, would stay here again!
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Guest Services em 26 de abr. de 2024
Thank you for your glowing review! We're so happy to hear that you found our location to be both peaceful and convenient. We appreciate you acknowledging our prime location that is close to the main attractions without the hustle and bustle. We look forward to welcoming you back for another enjoyable stay at the Howard Johnson Plaza by Wyndham by the Falls.

10/10 - Excelente

Said

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Everything
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services em 24 de abr. de 2024
We're delighted to hear that everything met your expectations during your stay! Your satisfaction is our top priority, and we're thrilled that you had a fantastic experience with us. Thank you for your positive feedback, and we look forward to welcoming you back at the Howard Johnson Plaza by Wyndham by the Falls for another excellent stay in the future!

10/10 - Excelente

Liz

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Loved the pool and large size of rooms. Pillow were comfy too. Didn’t like that parking was not included and check-in is so late. The charge for an early check-in and only offer a late checkout of half hour .
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services em 23 de abr. de 2024
Thank you for sharing your experience with us. We are glad you had a wonderful time enjoying the hotel amenities and the rooms. Regarding the check-in and check-out times, please note that these are industry-standard practices aimed at ensuring the smooth operation of our hotel. As for the parking fee, it helps us maintain and secure parking spaces for our guests in a busy area like ours. Your feedback is invaluable, and we're committed to continually enhancing your experience.

6/10 - Ok

Fabian

Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
It's a slightly old hotel, but the good thing is that it's close to several attractions.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Guest Services em 23 de abr. de 2024
Thank you for sharing your experience with us! The hotel's unique ambiance is intentional, offering guests a retro experience that adds to the character of their stay. We're delighted that you appreciated our prime location and the proximity to the attractions. We hope to welcome you back for another enjoyable visit in the future!

10/10 - Excelente

Franca

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
All was to our liking. Like i always suggest with my reviews, you should include enough toiletries, like shampoos for the number of people staying in the room.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services em 23 de abr. de 2024
We're delighted to hear that everything met your expectations during your stay at the Howard Johnson Plaza by Wyndham by the Falls! Your suggestion is noted. Please remember that our staff is available around the clock to assist with any requests, including providing additional items like toiletries upon request. We can't wait to welcome you back for another wonderful stay!

2/10 - Terrível

stephane

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services em 23 de abr. de 2024
Thank you for taking the time to share your feedback. Your satisfaction is important to us, and we'd like to learn more about your stay to address any concerns you may have had. Please feel free to reach out to us directly so we can discuss your experience further.

10/10 - Excelente

Kelly

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Recent renovations make the hotel brighter. You can smell the new carpets. Location is great for walking to Clifton Hill and the Falls. Staff is very personable and helpful!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services em 23 de abr. de 2024
Thank you for choosing to stay at the Howard Johnson Plaza by Wyndham by the Falls. We're thrilled you noticed the recent renovations. We are glad that our convenient location near Clifton Hill and the Falls enhanced your experience, and our friendly, helpful staff was able to make your stay memorable. We look forward to welcoming you again soon!

4/10 - Insatisfatória

Christopher

Viagem com a família
Pontos negativos: Serviço e funcionários
Room was decent fairly clean and good enough for a short stay. Pool and hot tub was nice, location was good short walk to Clifton hill and the falls. Staff could be better, they charged me twice for my room and hotel parking was extremely overpriced for a regular weekday. The hotels water was cut off and we were told to use the washrooms at the Denny’s next door really inconvenient. For the price there’s definitely better I don’t think I’ll be back here again at this property.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Guest Services em 23 de abr. de 2024
Thank you for sharing your feedback with us. After looking into the matter, we found no duplicate charges on your credit card. We understand your concern about the parking fee, and we want to assure you that it's crucial for maintaining safety and accessibility, even on weekdays. We sincerely apologize for the inconvenience caused by the water shut-off, which was necessary for essential repairs. Your comfort and satisfaction are our top priorities, and we would be grateful for the opportunity to make things right during your next stay with us.

8/10 - Boa

Georgie

Viagem a dois
Great place to stay, just pretty loud as I believe they were doing renovations
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Guest Services em 23 de abr. de 2024
Thank you for your stay and feedback! We're glad you found our hotel to be a great choice. We always aim to enhance our property to better serve our guests, and we appreciate your understanding during this process. Our renovations, as mentioned on our website, are scheduled from 9 am to 4 pm to minimize disruption. We'd love the opportunity to welcome you again for a quieter and more enjoyable experience.

8/10 - Boa

Richard

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
very clean room ,friendly staff, great location, good security
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services em 23 de abr. de 2024
Thank you for choosing to stay at the Howard Johnson Plaza by Wyndham by the Falls. We're thrilled to hear you enjoyed your stay with us! Providing clean rooms, friendly service, and a secure environment are our top priorities. We're glad our location also suited your needs. Thank you for your kind words, and we hope to welcome you back soon for another great experience.

10/10 - Excelente

Kaden

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We enjoyed our stay at this Howard Johnson and would recommend it for anyone trying to stay close to Niagara Falls. The staff were very helpful and accommodating. Our room was clean and comfortable. The bathroom was a little on the smaller side, but our room had a large whirlpool tub that more than made up for that. We also enjoyed the indoor pool. The handle on the pool shower was broken, that was the only facility issue that we noticed during our stay. Otherwise, it was a nice place, we liked how close it was to the Falls and Clifton Hill, and would stay here again.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Guest Services em 23 de abr. de 2024
Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your stay here at the Howard Johnson Plaza by Wyndham by the Falls. Our team strives to provide helpful and accommodating service to all guests. We're glad you found your room clean and comfortable, and we appreciate your feedback regarding the bathroom amenities. Our Jacuzzi rooms come with standing showers, while most of our standard rooms feature a bath tub and shower combination for added convenience. Regarding the pool shower, there is actually supposed to be no handle as it operates as a push door. We're pleased you enjoyed our indoor pool and our convenient location. We look forward to welcoming you back for another wonderful stay!

10/10 - Excelente

Stacey

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Exceptionally friendly staff and very clean property close to everything in Niagara Falls. We visited for the solar eclipse and expected chaos but had an easy check-in, plenty of parking and a quiet hotel at night. We chose a room with a jetted tub and I am the person who brings jet cleaner with me to make sure it was clean but there was no need - it was incredibly clean!
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Guest Services em 23 de abr. de 2024
Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay with us at the Howard Johnson Plaza by Wyndham by the Falls during the solar eclipse. Providing a clean and welcoming environment is a top priority, and we're delighted that our staff could make your experience memorable. We hope to welcome you back again soon for another relaxing getaway!

6/10 - Ok

Brett

Viagem a dois
The property is in convenient location but I think its higher priced than it should be also for say the bathroom shower maybe a bit larger and not that im there to watch tv make sure the cable is working properly.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Guest Services em 23 de abr. de 2024
We appreciate your valuable feedback regarding our pricing and amenities. Our team is available round the clock to assist with any concerns you may have during your stay. Please understand that our satellite television service can occasionally encounter interruptions beyond our control. We apologise for any inconvenience this might have caused. Your understanding and patience are greatly appreciated as we strive to ensure a comfortable experience for all our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back soon.

10/10 - Excelente

Dani

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services em 23 de abr. de 2024
We're delighted to have met your expectations! Thank you for choosing to stay with us!

10/10 - Excelente

Victoria

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services em 23 de abr. de 2024
Your satisfaction is our top priority! We're so grateful for your positive review! Looking forward to your next visit.

6/10 - Ok

Jean

Viagem com a família
Pontos negativos: Serviço e funcionários
Location was the only thing i liked about this property. Very close to Clifton Hill.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services em 23 de abr. de 2024
Thank you for sharing your feedback! We're delighted to hear that you appreciated our prime location. We strive to offer not just convenience but also exceptional service and comfort to all our guests. Should your travels bring you back to the area, we'd love the opportunity to host you again and ensure your stay exceeds expectations in every aspect.

10/10 - Excelente

Molly

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Every staffer was kind and welcoming.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Guest Services em 23 de abr. de 2024
Thank you for choosing to stay at the Howard Johnson Plaza by Wyndham by the Falls. We're so glad to hear that our team made your stay special! Providing warm and welcoming service is our top priority, and we're delighted that every staffer you encountered was kind. Thank you for recognizing their efforts, and we can't wait to welcome you back for another fantastic experience

10/10 - Excelente

Travis

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hotel was clean, pool area was amazing, staff was friendly, and within walking distance to everything. Only complaint was the blankets on the bed, they were very thin, could just be a preference, but I prefer a comforter.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Guest Services em 23 de abr. de 2024
Thank you for staying at the Howard Johnson Plaza by Wyndham by the Falls. We're pleased to know you found our hotel tidy, with a fantastic pool area, and our team accommodating! We understand personal preferences vary, and we apologize if they didn't meet your expectations. Just know, we do have extra blankets available upon request to ensure your comfort. We look forward to the chance to host you again soon.

8/10 - Boa

Alvina

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e comodidades
A reasonable choice for budget accommodations. We came to see the 2024 eclipse and hotels were charging really high rates. The location was excellent for walking to the falls and plenty of restaurants nearby. Parking is an extra $20/day. The room was clean though a slight strange smell throughout the hotel. They only clean after 2 nights but are happy to provide refill of toiletries or towels as needed. The front desk and staff are nice. On a side note, the Denny’s next door was excellent. There’s also a Baskin Robbins attached but we didn’t go there for this trip.
Resposta de Guest Services em 23 de abr. de 2024
Thank you for choosing to stay with us during the 2024 eclipse! We're thrilled to hear that our location made your visit to the falls enjoyable. Our team strives to provide friendly service, so we're delighted you found them welcoming. We appreciate your feedback and look forward to welcoming you back for another great stay.

8/10 - Boa

Jason

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Guest Services em 23 de abr. de 2024
Thank you for your rating and choosing to stay here at the Howard Johnson Plaza by Wyndham by the Falls! We're committed to continually improving our service based on your input. If you have any further thoughts or suggestions, we're all ears!

4/10 - Insatisfatória

Steve

Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Guest Services em 23 de abr. de 2024
Thank you for sharing your experience with us. We take all feedback seriously and are dedicated to addressing any concerns you may have. If there's anything specific you'd like us to look into or improve upon, please don't hesitate to let us know.

10/10 - Excelente

Jeff

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We paid a little extra to upgrade to a balcony room, and the view from the 6th floor was incredible! The room itself was clean, comfortable, and quiet. This was one of the best hotel stays I have ever had.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services em 23 de abr. de 2024
Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed your recent stay with us at the Howard Johnson Plaza by Wyndham by the Falls. Our team works hard to ensure that each guest has a memorable experience, and it's wonderful to know that you found your balcony room on the 6th floor to be both comfortable and offered a stunning view. We appreciate your kind words and look forward to welcoming you back for another fantastic stay soon!

10/10 - Excelente

Cristiane

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
It is excellent location
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Front Desk Supervisor em 8 de abr. de 2024
"We're pleased you found our hotel's location to your liking. Our goal is to offer convenience and comfort to all our guests, making your travels as smooth as possible." Thank you for sharing about your experience with us at Howard Johnson Plaza by Wyndham.

10/10 - Excelente

Tyler

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice quick stay. No hassle. Comfy bed. Lots of food around. Late night especially
Resposta de Guest Services em 23 de abr. de 2024
We're thrilled to hear you had a fantastic stay here at the Howard Johnson Plaza by Wyndham by the Falls! It's great to know you found our beds cozy and enjoyed the variety of food options nearby. Can't wait to have you back for another hassle-free visit!

10/10 - Excelente

Pascal

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Guest Services em 23 de abr. de 2024
Thank you for sharing your experience and for choosing to stay at the Howard Johnson Plaza by Wyndham by the Falls. We're thrilled to hear that you enjoyed your stay! We look forward to welcoming you back in the future!

10/10 - Excelente

Aaron

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very courteous staff and well maintained clean property. Mattress was amazing lol
Hospedou-se por 1 diária em abr. de 2024
Resposta de Front Desk Supervisor em 8 de abr. de 2024
We're delighted you found our hotel welcoming and comfortable. Our goal is to provide a relaxing environment for our guests, and we're glad we achieved this for you. Thank you for sharing your experience at the Howard Johnson Plaza. Best Regards

8/10 - Boa

Cherniavski

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Guest Services em 24 de abr. de 2024
It's wonderful to hear that you had a great experience at our hotel. We appreciate your support and look forward to welcoming you back soon!

6/10 - Ok

Bren

Viagem a dois
Pontos positivos: Limpeza
When we got there we were on the 7th floor and there's only one hotel elevator that goes to 7th floor. They were moving plywood up on the service elevator that serves a 7th floor and we were told that we had to take the stairs. The elevator at that point was not in use. Not great customer service
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Guest Services em 24 de abr. de 2024
Thank you for your feedback. We apologize for any inconvenience when you arrived early, despite our efforts to accommodate you 2 hours before the standard check-in time. We're committed to making improvements based on your experience. Your feedback is invaluable, and we're committed to making your next stay even better. Looking forward to exceeding your expectations in the future!

6/10 - Ok

Patricia

Viagem com a família
Pontos negativos: Condições e instalações da propriedade
Wasn't impressed. Wont be back.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Front Desk Supervisor em 4 de abr. de 2024
We apologies that your stay did not go as planned. Please feel free to contact us at anytime, to discuss how we could make your stay more pleasing. Your time here is important to us and if given the opportunity, we would like to make your next stay a more enjoyable one.Best Regards

10/10 - Excelente

Alexsandra

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I love going to the Howard Johnson it's my go-to always when I travel to Niagara. The hot tub is hot, the indoor pool is warm enough, my kids love going here, the rooms are always clean, staff is always friendly and helpful! I always choose this hotel for my full week getaways if I am going to Niagara, and I would always recommend it. Lots of restaurants and shopping nearby and close to Clifton Hill. I walk everywhere from here too. Chucks roadhouse, Liquor store, dollar store, Tim Hortons, McDonald's, etc. and closer restaurants.
Resposta de Guest Services em 24 de abr. de 2024
It's truly heartwarming to hear that Howard Johnson Plaza by Wyndham by the Falls is your preferred destination whenever you visit Niagara! Your fondness for our hotel and its amenities is deeply appreciated. It's an honor to receive your recommendations. With our convenient location near a variety of dining options, shopping destinations, and attractions like Clifton Hill, it seems we're perfectly suited to meet your needs. We're grateful for your ongoing support and eagerly anticipate the opportunity to welcome you back for more memorable experiences!

10/10 - Excelente

Rita

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Front Desk Supervisor em 8 de abr. de 2024
Thank you for the wonderful review! We're thrilled you found comfort in our accommodations and look forward to welcoming you back.

10/10 - Excelente

Dylana, Pickering

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The room and hotel was clean and quiet.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Guest Services em 24 de abr. de 2024
We're thrilled to hear that you found both the room and the hotel impeccably clean and peaceful during your stay. Providing a serene and comfortable environment for our guests is always our goal, and we're delighted that we met your expectations. Thank you for choosing to stay with us at the Howard Johnson Plaza by Wyndham by the Falls, and we look forward to welcoming you back for another peaceful visit in the future!

10/10 - Excelente

Aadam

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everyone was very friendly I would recommend this hotel, everything was nearby
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Guest Services em 24 de abr. de 2024
We're so glad to hear that you had a great experience with our friendly team. It's fantastic that you found everything you needed close by during your stay. Thank you for the recommendation—it means a lot to us! We can't wait to welcome you back at the Howard Johnson Plaza by Wyndham by the Falls again soon!

6/10 - Ok

Gord

Overall average property, little to few amenities for guests.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Guest Services em 24 de abr. de 2024
We appreciate your feedback on your recent stay with us. While we strive to provide a comfortable experience for all our guests, we regret if we fell short of your expectations regarding amenities. Your input is valuable, and we'll certainly take it into consideration as we continue to improve our offerings. Thank you for choosing to stay with us, and we hope to have the opportunity to better serve you in the future.

6/10 - Ok

Ryan

Hospedou-se por 2 diárias em mar. de 2024
Resposta de Guest Services em 23 de abr. de 2024
Thank you for your feedback. If there is anything specific you would like us to know, please don't hesitate to reach out to us. We appreciate your rating and hope to welcome you back for an improved experience in the future.

10/10 - Excelente

Mark

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
This hotel was newly renovated and our rooms were suoer clean and fresh smelling. The amenities were in perfectly working condition and everything was fine. Guests have to pay $20 for parking which is not right in my opinion due to the cost of the rooms. Parking should be included for paying guests. Check in time is horrible and the front desk was a slow process.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Guest Services em 24 de abr. de 2024
We're thrilled to hear that you enjoyed our newly renovated rooms, finding them super clean and fresh-smelling. Ensuring everything is in perfect working condition is a priority for us, so we're delighted to hear your positive feedback about the amenities. Your feedback is noted and appreciated. Thank you for choosing us, and we look forward to exceeding your expectations on your next visit!

8/10 - Boa

Delsa

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Nice and comfy. Close to all
Hospedou-se por 1 diária em mar. de 2024
Resposta de Guest Services em 24 de abr. de 2024
We're glad to hear that you found your stay pleasant and comfortable! Our convenient location ensures easy access to nearby attractions. Thank you for choosing the Howard Johnson Plaza by Wyndham by the Falls, and we look forward to welcoming you back for another enjoyable stay!

6/10 - Ok

Melissa

Viagem com a família
Pontos positivos: Limpeza
Property is in a very convenient location. Beds are not very comfortable and washroom super outdated. Average hotel nothing fancy or over the top. Overall good bang for your buck if you’re looking for a basic stay.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Guest Services em 24 de abr. de 2024
We appreciate your feedback! Our convenient location is a point of pride for us. We'll certainly take your comments into consideration as we continue to improve our facilities. Thank you for choosing to stay with us, and we hope to have the opportunity to exceed your expectations in the future!

2/10 - Terrível

Ali

Viagem a dois
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários e comodidades
The receptionist charged my credit card 45k instead of the 23 dollar deposit fee. Hence why my credit card got declined. Card to the room needed to be recalibrated. and Moreover my last name somehow was spelled incorrectly. All of this resulted in the chcke in taking longer than Usual. No body gel and toothbrushs available.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Guest Services em 24 de abr. de 2024
We're truly sorry to hear about your recent experience, and we sincerely apologize for any inconvenience caused. The clerical error with the credit card charge was promptly addressed as soon as it came to our attention. Regarding the misspelling of your name, it was how the booking platform sent over the reservation, but we understand the frustration. Please know that your feedback is invaluable, and we believe there is always room for improvement. We hope for the opportunity to welcome you back in the future and to make your stay memorable for all the right reasons.