Hotéis em Ngoma, 03

"Luma & Lua! Unique is an under statement, service delivery was top-notch, the stay was worth every dollar i paid. I am definitely recommending to family and friends and this will be my go-to place whenever i'm in Kigali. Thanks :)"

" My stay here exceeded very expection from moment I arrived, the atmosphere felt peaceful, secure, and professionally managed. The room was exceptionally clean, well-organized, and designed for true comfort. I slept perfectly and woke up refreshed. What impressed me most was the attention to detail and the welcoming environment. This is not just a place to stay, it’s a place to experience comfort and peace. I will absolutely return and highly recommend it to anyone looking for quality and...

"The host was extraordinarily helpful. Absolutely amazing."

"Homely home"

"High-end hotel with tremendous service from the staff. At only ~$500 for an upgraded executive room for 3 nights, the value is extremely good. I highly recommend them for anyone traveling to Kigali. "

"Great place "

"This property has potential but needs improvement in several areas. The staffed were friendly. The breakfast lacks variety, as it only includes one tea, one slice of bread or chapati, and one fruit. Additionally, mosquito nets are not provided unless you ask for them. With a few improvements, the experience could be much better."

"Very low water pressure in the shower and no hot water except sometimes intermittently with cold water. The venue is at best 2.5 stars. Staff are very hospitable and caring but unfortunately some don’t speak English well enough and communication is lost in translation. The breakfast is poor and no point in saying it is included with the room. The WiFi doesn’t work. The food is Ok. The menu is very limited and best you dine somewhere else. The room is nice and clean."

"I love the quality of their breakfast. Excellent!!!"

"Probably because it was an international event in town, the prices were very high and incompatible with the service provided. Breakfast could be better, as well as shower maintainance. Bed is large and very comfortable, hotel is in a very quiet neighborhood, staff is friendly and the pool seems to be pleasant (although I did not have the time to enjoy it). Evening playlist at the restaurant was definetly the best of my experience."

"My dad spent 2 weeks there and enjoyed it. He found everyone helpful."

"The AC barely work and it was always hot. When I mentioned my Expedia gold reward for a room upgrade, they didn’t know what I was talking about. On my last day, they was trying to rush me out my room for someone else. They also charged you for everything."

"Great location—very safe both inside and outside. I even took long walks at night on the well-lit streets. The included breakfast was excellent, freshly made to order from a menu. I would definitely return here next time I am in the city!"