Bonjour, Lyvia! We appreciate your rating and take all feedback into consideration. If you have any specifics about your stay that you would like to share, we would be more than happy to hear them. We're always keen on enhancing the experiences of our esteemed guests. A bientôt, we hope to welcome you back soon. Merci beaucoup!

Bonjour Lyvia, agradecemos seu feedback e estamos felizes que você tenha gostado de nossa localização central. Compreendemos seus comentários sobre o café da manhã. Temos o prazer de anunciar que nossa Gaby Brasserie já está aberta e servimos um delicioso menu de café da manhã à la carte, das 7h às 10h, diariamente. Nós nos esforçamos para superar as expectativas de nossos hóspedes e esperamos que isso melhore sua próxima estadia conosco no Sofitel New York. Merci beaucoup por reservar um tempo para compartilhar suas idéias. Um bientôt.

Bom dia, Luiz Antonio! É fantástico saber que você apreciou nossa localização privilegiada, excelente serviço e quartos espaçosos no Sofitel New York. Orgulhamo-nos de oferecer uma experiência que supera as expectativas médias e representa um bom valor. Sua recomendação significa muito para nós. Merci beaucoup pelas suas amáveis palavras e esperamos recebê-lo de volta em breve. Um bientôt!

Bom dia Valéria! Estamos entusiasmados em saber que você achou nosso Sofitel New York requintado e seu quarto maravilhoso. Também estamos satisfeitos em saber que você saboreou as deliciosas opções de comida e compras em nosso bairro. Na sua próxima visita, não hesite em pedir mais recomendações aos nossos brilhantes membros da equipe. Merci beaucoup por compartilhar sua experiência. Um bientôt!

Bom dia, Cláudio. Lamentamos saber que sua experiência não atendeu às suas expectativas. Valorizamos seu feedback e garantimos que estamos trabalhando continuamente para melhorar nossos serviços. Além disso, nossa Gaby Brasserie já está aberta, servindo café da manhã e jantar, com um novo menu refrescante. Em relação aos seus comentários sobre os membros da nossa equipe e o tamanho dos quartos, tenha certeza de que estamos comprometidos em oferecer serviços de primeira linha aos nossos hóspedes. Esperamos ter a oportunidade de melhor atendê-lo no futuro. Merci beaucoup e um bientôt.

Bonjour Andre,It is a delight to note that your experience at Sofitel New York met your expectations. Your satisfaction serves as a great motivator for our team. Please feel free to seek recommendations for spectacular Broadway shows or must-visit art exhibits from our concierge team during your next visit. Merci beaucoup for your support, and we eagerly look forward to your return.A bientôt!

Agradecemos o feedback, Mab.É desanimador que não possamos superar suas expectativas e oferecer a você a experiência mais positiva possível. Preocupamo-nos profundamente com a satisfação dos nossos hóspedes, pelo que esperamos que nos dê outra oportunidade para melhorar a sua opinião sobre nós.

Agradecemos o feedback, Elisa.Embora estejamos felizes por você ter gostado de nossa localização ideal, é desanimador que nossas opções de restaurantes e comodidades não tenham superado suas expectativas e oferecido a você a experiência mais positiva possível. Preocupamo-nos profundamente com a satisfação dos nossos hóspedes, por isso esperamos que nos dê outra oportunidade para melhorar a sua opinião sobre nós.

Bonjour, Jayme!Estamos muito felizes por você ter gostado da sua estadia conosco no Sofitel New York. É ótimo que você tenha apreciado nossa equipe gentil, acomodações limpas e localização ideal. Esperamos recebê-lo novamente em breve,

Thank you for your feedback, Pedro.We are saddened to hear your time with us was less than ideal. We aim to make our guests feel at home and relaxed during their stay with us. We are happy to let you know our Gaby Brasserie is now open and we are serving breakfast daily from our delicious a la carte breakfast menu from 7am-10am! We regret to see that you felt some members of our team did not go above and beyond during your time here. We strive to provide our guests with exceptional service, and we hope that you'll give us another opportunity to share a more positive experience with you soon.

Dear Mariana, We thank you for your rating at the Sofitel New York! Regards

Dear Mr. Claudino, Please for a further time do not hesitate to specify how we could make your future stay a 10/10 ! Warm regards,

Bonjour, Griselda Catherine! It is delightful to hear that you found our team members helpful and efficient at Sofitel New York! We're glad we were able to provide you with a comfortable and spotless room promptly after you experienced a bit of inconvenience. We are ecstatic you enjoyed our culinary offerings too. Merci beaucoup for recognizing our commitment to excellent service. Let us know when you plan to return - we can't wait to welcome you back. A bientôt!

Mathew, we appreciate you taking the time to air your thoughts. We understand not every experience can meet expectations. We always strive to improve and would value any specific feedback that could help enhance your next stay with us. A bientôt.

Bonjour, Carmen! We noticed your recent stay was rated as neutral. It's important to us that guests have a remarkable experience and we're eager to learn how we could better facilitate that. Please consider sharing details about your visit next time. Merci beaucoup! A bientôt.

Bonjour Shin'ichiro, we regret to hear that your accommodations did not meet your expectations and there were issues with your in-room amenities and facilities. Our aim is to provide a comfortable stay for all our guests, and your feedback will help us improve and serve you better. Merci beaucoup for taking the time to share your experience and we hope to have the opportunity to provide a more exceptional stay in the future. A bientôt.

Bonjour, Shari! We're thrilled that you appreciated our prime location and found comfort in our spacious rooms, especially the bed. Your notes on updating some areas have been noted, as we value continuous improvement. We can't wait to welcome you again at the Sofitel New York where you can experience our continuing enhancements. Merci beaucoup for your feedback and a bientôt!

Bonjour, Jonathan! Sofitel New York is indeed situated in the bustling heart of Midtown and while we understand that this may not be everyone's favorite area, we hope that the convenience of our location provided you with easy access to explore other parts of the city. We look forward to showcasing more of what the city has to offer during your next visit. Merci beaucoup! A bientôt.

Bonjour, Keisha! We are thrilled to learn that our unique offerings, such as water cartons, stood out to you and that the warm greeting upon your arrival added to your experience at Sofitel New York. We greatly look forward to welcoming you back for another memorable stay. Merci beaucoup for sharing your insights and A bientôt!

Bonjour, Lydia! It's delightful to hear you consider Sofitel New York your home away from home. We hope to continue being your choice of comfort whenever you're in the city. Merci beaucoup for the lovely feedback. A bientôt!

Bonjour, Dr Moustapha! We're thrilled to hear of your fantastic experience at Sofitel New York and your fondness for us. Your satisfying feedback truly brings joy to our team members. It was honored to have you as our guest. Merci beaucoup for the kind words, we can't wait for your return visit. A bientôt!

Bonjour, Kristina! We're thrilled to hear that you found the Sofitel New York to be neat and secure. A clean environment and the safety of our guests are top priorities for us. We hope to have the privilege of welcoming you back in the future. Merci beaucoup! A bientôt.

Bonjour Mustafa, we are thrilled you had a wonderful experience at Sofitel New York! It's a delight to know you enjoyed the cleanliness of our hotel and found the rooms spacious. We're pleased that our team members were able to assist and extend a warm, friendly touch to your stay. Our hardworking team truly appreciates your kind feedback. A bientôt, we hope to welcome you back soon. Merci beaucoup!

Bonjour Paul, we are pleased to know that you found our location convenient, and easily accessible to Times Square and nearby subway stations. We regret the inconvenience regarding the bedding arrangement and the cleanliness concern raised and want to assure you that such incidents are not representative of our usual impeccable standards. We appreciate your feedback and will utilize it for our betterment. We hope your travels through New York City were enjoyable and that you had a chance to experience many of the attractions our city has to offer. Merci beaucoup for your review and we hope to welcome you back soon for an improved stay. A bientôt!

Bonjour Simarleen, it's encouraging to hear that you found the location of Sofitel New York advantageous. Our positioning is indeed strategic and gives easy access to various city attractions. The next time you visit, our concierge team will be more than delighted to suggest more captivating spots for you to explore. Merci beaucoup for choosing us. A bientôt!

Bonjour Carmen, we appreciate your lovely feedback on your stay at Sofitel New York. We are thrilled you enjoyed your room and received warm welcome and service from our registration desk, porters, and other team members. We strive to provide memorable experiences for our guests. Your kind words mean a lot to our entire team. Merci beaucoup! A bientôt, see you soon!

Bonjour, LAKE! We're thrilled to hear about your wonderful experience at Sofitel New York. It's delightful that you appreciated the flawlessly clean room and efficient service. Our team members always strive to exceed expectations. Your kind words have made our day. We're thrilled to realize that you've been with us before and can't wait to welcome you back soon. Merci beaucoup! A bientôt, indeed!

Bonjour Shirlene, we're thrilled you found the convenience of Sofitel New York to be an excellent part of your visit to the city. It's heartening to hear you could easily reach numerous NYC attractions and dining spots. Our concierge team would be glad to recommend even more wonderful restaurants and must-see places on your next trip. Merci beaucoup for your review. A bientôt!

Bonjour Nathalie,Nous regrettons d'apprendre que votre chambre n'a pas répondu à vos attentes. Les membres de notre équipe s’efforcent d’offrir des expériences exceptionnelles et il semble que nous ayons raté le but cette fois-ci. Nous apprécierions avoir l'opportunité de remédier à la situation lors de votre prochaine visite. Merci beaucoup, et A bientôt.

Bonjour, Jonathan! We noted your point about the mini bar and the absence of complimentary water. Do note that we provide numerous services and amenities, and our colleagues are always available to assist with your needs. Looking forward to hosting you again at Sofitel New York. Merci beaucoup! A bientôt.

Bonjour, Carolina! We're thrilled you had an excellent experience at Sofitel New York. Your satisfaction is vital to our team members and we're ecstatic we could meet your standards. We hope to have the pleasure of welcoming you again in the future. Merci beaucoup! A bientôt.

Bonjour, Lynn! We're thrilled to hear you enjoyed your stay at Sofitel New York, especially the convenient location in the heart of Manhattan. Your feedback fills us with joy, it's rewarding to hear that our guests appreciate the unique experience we strive to provide. On your next visit, our concierge would be more than happy to recommend more unique places to visit in this vibrant city. Merci beaucoup, and a bientôt!

Bonjour, Eric! We're happy to hear that you found our team members to be superb during your stay at Sofitel New York. Apologies for any areas of the property that did not meet your expectations. Be assured that maintaining our property's charm is continually on our agenda, even amidst the hustle and bustle of NYC. A bientôt, we hope to welcome you back soon. Merci beaucoup!

Bonjour Laurent! Merci de partager votre expérience. C'est formidable d'apprendre que vous avez trouvé notre petit-déjeuner et notre emplacement exceptionnels. Il semble que certains éléments n'aient pas répondu à vos attentes et nous prenons note de vos réflexions sur l'insonorisation des chambres et l'ambiance du hall. Aussi, pour vos futurs séjours, sachez que notre Brasserie Gaby est désormais ouverte et propose un délicieux petit-déjeuner à la carte de 7h à 10h. Merci pour vos commentaires honnêtes. C'est grâce à des commentaires comme le vôtre que nous pouvons nous améliorer. Merci beaucoup et nous espérons vous revoir. À bientôt.

Bonjour Dimitrios, we appreciate you detailing your concerns regarding our provided amenities. We understand you found our approach to stocking the mini fridge inconvenient, yet the aim has been to tailor the content to guests' requests, increasing satisfaction. However, we acknowledge your point regarding a welcoming gesture and we'll keep it in mind for future consideration. Our team is dedicated to enhancing our guest experience, and feedback like yours is pivotal to that process. A bientôt and merci beaucoup!

Bonjour, Danyal! We appreciate your fantastic review of Sofitel New York. It's great to hear that you found cleanliness to be a high point of your stay. It's also promising to learn that our team members were able to assist you and that you enjoyed our comfortable beds. Your words will certainly motivate the team to continue delivering remarkable experiences. Merci beaucoup! We look forward to the opportunity to welcome you back. A bientôt.

Bonjour, Kyle! It warms our hearts to hear that you appreciated the tranquillity of our location. However, it seems your overall stay didn't fully meet your expectations. Moving forward, we hope to inspire a more delightful experience. Please note, our Gaby Brasserie is now serving breakfast and dinner daily, perfect for starting and ending your day in the bustling city. We look forward to enhancing your stay on your next visit. A bientôt, see you soon!

Bonjour, Sonia! We're thrilled to see that you had an enjoyable stay at Sofitel New York! Thank you for taking the time to rate us. We’re hoping your travels bring you back soon for another pleasant experience. A bientôt, see you soon! Merci beaucoup for choosing us.

Bonjour, AHMAD! It's fantastic to know you enjoyed your stay at Sofitel New York. We appreciate your support greatly. During your next visit, feel free to reach out to our concierge for recommendations on city attractions. Merci beaucoup! A bientôt.

Bonjour, Tracy!Your high rating of Sofitel New York is greatly appreciated, suggesting you had a positive experience. We hope you enjoyed not just our services, but also the city's diverse attractions. For your next visit, our concierge team would be glad to recommend more enchanting experiences around the city.Your support inspires us to constantly improve our hospitality. Merci beaucoup, Tracy. We eagerly await your return.A bientôt!

Bonjour, Ginette! We're thrilled that you had a wonderful stay with us at the Sofitel New York. Your high rating means the world to our colleagues. We hope you had a chance to explore the city and visit popular attractions. On your next stay, our concierge is more than happy to recommend more shows, art exhibits, restaurants, and shopping options that you might enjoy. Merci beaucoup for your review, your sentiments mean a lot to us. À bientôt, we're looking forward to your next visit.

Bonjour Roberto, el equipo de nuestro hotel está comprometido a brindar altos estándares de limpieza y lamentamos que esta no haya sido su experiencia. Estamos haciendo todo lo posible para rectificar y garantizar que estos casos no vuelvan a ocurrir. Merci beaucoup por sus comentarios y esperamos tener la oportunidad de brindar una mejor experiencia en el futuro. Un bientôt.

Bonjour Michael, we're delighted to know you appreciated the location of Sofitel New York. So much of what makes a stay memorable is being in the heart of the city, close to the attractions you wish to see. Looking forward to your return visit. A bientôt!

Jennifer, we appreciate your feedback! Your satisfaction and positive experience at Sofitel New York are greatly meaningful to us. We're delighted to inform you that our Gaby Brasserie is open again, serving breakfast and dinner for your enjoyment. We look forward to welcoming you back on your next trip. A bientôt, see you soon! Merci beaucoup.