We are very sorry you felt that way. We asked you if we're enjoying your stay and if you needed anything. You replied everything was great! We would have been happy to send housekeeping to address your issues. Thank you for letting us know about the one bathroom lock, which a new one was put on. Once again we are sorry You felt that way and wish you would have expressed it to us during your stay. We want everyone's vacation to be enjoyable.

Thank you for your kind words and lerring us know about the grill and oven issues. We hope that you come back to visit and remember see returning guest discount.

We appreciate your kind words! Housekkeeping raved how your group left the house sooo clean. Should you decide to visit us again please text us for your returning guest coupon. Thank you we appreciate you😊�

Thank you for your kind words we truly appreciate it. If revisiting the area please contact us for your discounts.

We are sorry to hear about your stay. Unfortunately there's nothing we can do about termite season every house on the water in the area is dealing with termite season. However we did leave instructions on the counter on how to minimize termites trying to get into the home they gravitate to the lights. (Termite season can last from 1 week to 4 weeks and anytime from April to June). Unfortunately, this is the first time of us hearing about the iron not working. We would have been more than happy to have maintenance drop you off another iron to you. We're not able to correct an issue if you let us know after your vacation.

Thank you Patrick for your kind words. Be sure if your rebooking to contact us for your discounts on any of our properties. Come back and visit us soon!

Hi Michelle thank you for your response you're correct the Jacuzzi button did not work due to the previous guests and unfortunately the part took 2 days to delivery. The Neighbor Next Door bedroom is right by the back porch and we avoid lights and asked all guest to be courteous of after 10 p.m. on the porch but you may also enjoy the 1500 square foot covered area downstairs that is lit up with lights.

Bob Thank you for choosing to stay at the executive Waterfront it means so much to us. Thank you for the kind words ...be sure to let us know if you return.

Birdie, Thank you for choosing the Executive Waterfront for you and your family. It makes our day that you've enjoyed your stay and thank you for taking the time to write such a lovely review. Come back to visit us soon and be sure to let us know.

Dorothy, thank you for your kind words, it means a lot to us that you took the time to write such a lovely review. We are glad you enjoyed your stay we truly appreciate you choosing the Exe house. Be sure to let us know if you plan on returning.

Kim, thank you for your kind words and choosing to stay at the Exe House. We enjoyed having you and your family. Along with leaving the property in excellent condition, ya'll were exceptional gracious and courteous guest. Please come back and visit and be sure to get your 10% discount for returning guest.

We are sorry you feel that way, we make it our job to go above and beyond with complimentary coffee, chips, water, fresh flowers, shampoo, soap, conditioner, a Christmas tree to lite in the outdoor fire pit (which we see you used). We encourage all guests who have an issue to please contact us immediately during your stay, not two weeks after checkout and loosing your damage deposit due to damage. We realize you are upset for losing your $100 deposit, in fact our rental team has banned you from renting any property from us in the future, due to the amount of damage and cost, that your $100 deposit does not cover -candle wax dropped on carpet. Broken and damaged items that had to be purchased and put back in the house (toothbrush holder, lamps, BBQ pit, cracked blinds on French door and broken knob on toaster). Outside furniture Barbecue Pit moved downstairs, (rental agreement states "any items moved need to be placed in their original position or there will be a cost associated with it") as housekeeping does not move furniture and moving company had to be paid to come in and move items to their original place. Surveillance cameras showing guest driving on the front lawn instead of backing out the driveway and indicating 8 guest but actual having 12 guest. You paid $1280 for 4 day/night stay and an BBQ event at the house. To address your issues, the toilet will back up when guest to do not hold handle down to allow toilet to completely flush (a note is placed by toilet indicating this) or put sanitary items in toilets. The oven is a self cleaning oven, WIFI works, as for termites swarming in Louisiana we have no control over that. You reassured us before renting, the property that you would keep the property in good condition as you are a Mississippi realtor. It's also astonishing arrogant and unprofessional to defame a property because you lost $100 deposit. Best regards, Courtney Thompson, Rental Team