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Avaliações de Lamothe House

3.5 out of 5
Lamothe House
621 Esplanade Ave, New Orleans, LA

Avaliações

8,8

Excelente

Nota 10 - Excelente. 540 de 1003 avaliações" "
Nota 8 - Boa. 314 de 1003 avaliações" "
Nota 6 - Ok. 89 de 1003 avaliações" "
Nota 4 - Insatisfatória. 31 de 1003 avaliações" "
Nota 2 - Terrível. 29 de 1003 avaliações" "

8,6/10

Limpeza

9,0/10

Serviço e funcionários

8,0/10

Comodidades

8,2/10

Condições e instalações da propriedade

7,8/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
O atendimento é excelente e a localização é ótima. O quarto em que ficamos era espaçoso, porém o banheiro era pequeno. A área de convivência do hotel é linda. A casa é um antigo casarão e como ficamos no quarto do 1º andar, era possível ouvir barulho da rua e das pessoas caminhando no 2º andar. Com certeza um excelente custo-benefício.
Hospedou-se por 4 diárias em dez. de 2019
Resposta de Adam Gaudry, GM em 12 de dez. de 2019
Thank you for taking the time to post such a glowing review! Come back and visit us soon!

8/10 - Boa

Joshua

Viagem a dois
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Great place but my room was double booked and a guy walked in on me and my wife.
Hospedou-se por 1 diária em mai. de 2024

10/10 - Excelente

Jeremy

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Second stay at Lamothe House. Can’t beat the location easily walk to either French Quarter or Frenchmen Street. Only issue was the bathroom sink was stopped up. Staff was to work on it but we never took the do not disturb off the door even when we were gone. So they do respect your privacy. Look forward to my next stay.
Hospedou-se por 2 diárias em mai. de 2024

4/10 - Insatisfatória

Alison

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Johnny em 20 de mai. de 2024
Hi Alison,We are very sorry to see that your stay did not go as well as it should have. When you are available, please reach out to us to provide us with some details regarding your stay with us. We are always looking for ways to improve our guest experience so, your feedback is extremely valuable to us. Thank you for staying with us!

10/10 - Excelente

Jade

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Staff were very friendly and helpful
Hospedou-se por 1 diária em mai. de 2024

6/10 - Ok

Patrick

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Was a given a room that was accessed directly from the street and the door did not have a deadbolt (only a handle lock and a chain lock), so did not feel very safe. If we had a different room, would give the property a higher rating.
Hospedou-se por 2 diárias em abr. de 2024

6/10 - Ok

Raymond, Los Angeles

Pontos positivos: Serviço e funcionários
Plumbing slow to drain, room was small and a bit musty. Cockroach in light fixture and noisy from courtyard .
Hospedou-se por 5 diárias em abr. de 2024

8/10 - Boa

Yvette

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Quaint and good location
Hospedou-se por 1 diária em fev. de 2024

10/10 - Excelente

Kimberly

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful property close enough to walk to many things, but quiet enough that you feel secluded
Hospedou-se por 4 diárias em mar. de 2024

10/10 - Excelente

Kelly, Springfield

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We love the Lamothe house and prefer to stay every time we visit New Orleans! It’s comfortable, quiet, safe, and the location is convenient to our favorite places to visit while in town. This time our visit from the spirits were plentiful. NEVER felt malevolent. Everything from the staff to the spirit presences were friendly. Definitely helped rank this 4th visit to Nola right at the top! The price hike during certain nights is double that of others so that would be our only complaint and common for most hotels we look at. Waiving that price hike or offering a discount for return visitors would be nice. We will be back and already looking forward to our stay next fall or spring!
Hospedou-se por 2 diárias em abr. de 2024

2/10 - Terrível

dawn

Viagem a dois
Pontos negativos: Limpeza e condições e instalações da propriedade
We weren’t able to make the reservation, however we did drive by later. People lined up on the sidewalks next door to facility (drunk, drugs, homeless) Couldn’t walk on sidewalks to the facility. No marked check in or curbside temporary parking for check in or luggage drop off. Building looked awful, filthy and had broken and falling off hinges shutters. Zero curb appeal. Did not and will stay or ever recommend this establishment. Wish we could have gotten our money back. What a waste. Such a huge disappointment.
Hospedou-se por 1 diária em abr. de 2024

8/10 - Boa

Christina

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Age of property, stairs, doors, etc
Hospedou-se por 3 diárias em abr. de 2024

10/10 - Excelente

Stephany

Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We loved staying here and will stay again in the future. Close enough to The action but quieter. Amazing old mansion - we stayed in the suites facing the street and loved it. The rooms are HUGE! High ceilings and great comfortable beds. You do need to hike up two long banks of stairs - think old mansion so no elevator. We are in good shape now! The area had some sketchy parts but we’ve been to New Orleans over a dozen times so we were aware.
Hospedou-se por 6 diárias em abr. de 2024

10/10 - Excelente

Brian

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very pleased with the space overall. Great location for visiting the French Quarter and surrounding areas. Very walkable to Bourbon area but far enough to separate from it when you need quiet. The couch in our room needs to be thrown out or cleaned thoroughly, but least of our concerns. Little pool and overall setup of the property were great.
Hospedou-se por 3 diárias em abr. de 2024

4/10 - Insatisfatória

Mcgaeiouz

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024

4/10 - Insatisfatória

Kimberly

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location close to Frenchmen street but the property was really run down. The sink in our room wouldn’t drain and was basically broken and the bathroom and shower were really in poor shape. We asked for the sink to be fixed three times and it never was. I’m sure they knew it was broken when we checked in. They moved us from a room with two double beds to a room with a King bed (not ideal for our trip). It was tiny and clean but lots of things were broken. Drawers that wouldn’t open or wouldn’t close. No phone, or coffee pot. This property could be really cool and funky but it needs some TLC. There are lots of other properties we’ve stayed at nearby that are priced similarly that were much more comfortable. We will not be back.
Resposta de AM em 3 de abr. de 2024
We are sorry to hear you wouldn’t book with us again! We can say that this property is about to undergo a total renovation!

6/10 - Ok

Cameron

Viagem a dois
Pontos positivos: Limpeza
We had lots of privacy in our unit. We were very close to Frenchmen which we loved! It's not quiet at night if you're looking for that, but it's a great location to be near the nightlife. We didnt get our room serviced at all, despite asking the front desk directly. We only stayed a few days, but any more and i would have liked some fresh towels. The staff was friendly, though!
Hospedou-se por 4 diárias em mar. de 2024
Resposta de AM em 31 de mar. de 2024
We do service rooms every 3 days.

4/10 - Insatisfatória

Estela

Viagem a dois
Disrepair, very small room, awful towels. Beware they have another house behind the big house with no security and adjacent to a property under construction with only a narrow alleyway leading to the rooms with doors facing the alleyway. No sitting area inside the house and patio needs lits of repsit
Hospedou-se por 3 diárias em mar. de 2024
Resposta de AM em 27 de mar. de 2024
We are sorry to hear that your stay with us was not what you expected. We can however say that this property will soon be undergoing a total renovation with all new furniture, linens and bedding. We hope that you try us again once this is completed later this year.

10/10 - Excelente

Daniel Kerner

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Second I have stayed and all good as expected
Hospedou-se por 1 diária em mar. de 2024
Resposta de AM em 22 de mar. de 2024
So glad you keep coming back and enjoy your stay with us!

6/10 - Ok

Stephanie

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Am em 20 de mar. de 2024
Thanks for the review!

6/10 - Ok

STEPHEN

Viagem a dois
Pontos positivos: Limpeza
Near Frenchman Street and the French Qtr. Just amazing music. The room was clean, but very small, and the TV never worked.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de AM em 17 de mar. de 2024
So Sorry we could not get that tv working for you. We will have the cable comfy out right away to make sure this is not an ongoing issue!!

10/10 - Excelente

Michael

Viagem a dois
Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades
Pool and hot tub were not available, door in bathroom didnt close, and everytime someone came into the courtyard, the door would slam shut and they would stand out in front of your door talking. As it is an old facility, they might as well been standing inside our room talking. Can tell they are working on the facility, but the courtyard needs a landscaper's magic touch.
Hospedou-se por 1 diária em mar. de 2024
Resposta de AM em 16 de mar. de 2024
Thank you for the feedback! And yes, we are currently renovating our courtyard and facilities. We do apologize for any noise caused by other guest during your stay.

10/10 - Excelente

David

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Amazing location great staff
Hospedou-se por 5 diárias em dez. de 2023
Resposta de AM em 16 de mar. de 2024
Thanks so much for the great review!! We are so glad you enjoyed your stay with us!

10/10 - Excelente

Philip

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Truly a special, historic property. If you like old places with character you’ll love it. If you want new corporate sterility this won’t be for you.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de AM em 15 de mar. de 2024
Thank you so much for the great review!! We are so glad you enjoyed this historic and full of life property!! It truly is a one of a kind!

4/10 - Insatisfatória

Paul

Viagem de negócios
Pontos negativos: Comodidades e condições e instalações da propriedade
Didn’t like how noisy the room was, especially if someone is staying above you.
Hospedou-se por 1 diária em mar. de 2024
Resposta de AM em 13 de mar. de 2024
So sorry you didn’t fully enjoy your stay with us!! With this being an historic property there’s a few things out of our control. We do want everyone to have a relaxing and enjoyable time so we do apologize if the guest about you caused excessive noise!

8/10 - Boa

Adryanna

Viagem a dois
So this hotel was at a wonderful location, next to the famous Frenchman street and crossing a block to the French quarter. But, we were next to construction and it woke us up early on the weekdays. There were flying singles and nails on the ground, and we told the management but not much was done. Our hotel room was spacious and the bed was very comfortable. Room def needed some TLC and the shower wasn’t very clean. Overall, we enjoyed our stay but not sure if we’d stay again. 8/10.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de AM em 12 de mar. de 2024
We do apologize for the inconvenience this may have caused but I’m sure you can understand that some things are not in our control, ex: neighborhood construction. Glad you enjoyed your stay with us otherwise!

2/10 - Terrível

Tzara

Viagem a dois
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The cosmetic fixings for the room need to be taken care of. There was no where to sit in the hotel courtyard. Pool was messed up. I get old time theme but it should look hygienic
Hospedou-se por 3 diárias em mar. de 2024
Resposta de AM em 10 de mar. de 2024
We are in the process of a total renovation, that’s why the pool is drained. The pool area does have tables and chairs around it that anyone can use. Hopefully you’ll try us again once our remodel is completed.

10/10 - Excelente

Phillip, ROSEMEAD

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Check in and check out was easy. Staff friendly. Room was perfect for a traveling couple. Quiet and cozy. Gave a good feel of creepy and old. Fun place to stay. Will be back for sure.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de WM em 10 de mar. de 2024
We are so glad to hear you enjoyed your stay with us!

6/10 - Ok

Cory

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 3 diárias em fev. de 2024
Resposta de AM em 5 de mar. de 2024
We are sorry you did not fully enjoy your stay with us!

4/10 - Insatisfatória

Michael

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Resposta de AM em 4 de mar. de 2024
We are sorry that you did not enjoy your stay with us.

10/10 - Excelente

Alyson

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great!
Hospedou-se por 2 diárias em fev. de 2024
Resposta de AM em 29 de fev. de 2024
So glad you enjoyed your stay with us!

4/10 - Insatisfatória

Adrian

Viagem de negócios, Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The state of the property is one of faded glory; it is a nice historical property but it is in a rather run down, decaying state; this is due to the overall condition of the property but also to the attitude of the staff; the staff [including the manager] has a rather lackadaisical, 'whatever' attitude; they seem to regard customers as a nuisance. Although we were excited to stay in a historical place, the state of the property and the attitude of the staff did not make this a pleasant stay! Next time we will be more careful to see through the veneer of a nice appearance that hotels put up online. Look for other options.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de AM em 27 de fev. de 2024
We are sorry you did not enjoy your stay with us. Although we are in a national registered historic home we never want our guest to walk away feeling as though we view them in that light. With the renovation of this property happening as we speak we hope that the issues of the facilities and appearance will be resolved.

2/10 - Terrível

dharmender

Hospedou-se por 2 diárias em fev. de 2024
Resposta de AM em 20 de mar. de 2024
We are sorry you did not enjoy your stay with us!

6/10 - Ok

Timothy

Viagem a dois
Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Great location within one minute walk to Frenchman street and minutes to French Quarter. The hotel is old and musty but the beds are comfortable and the staff is cool. I’d recommend if it was not musty.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de AM em 26 de fev. de 2024
Hopefully you check back with us in the fall of 2024 once our entire renovation on the property is completed. We are glad you enjoyed the comfy beds and your time here in New Orleans!

8/10 - Boa

Yuniev Simon

Pontos positivos: Limpeza e condições e instalações da propriedade
Really nice old style house
Hospedou-se por 3 diárias em fev. de 2024
Resposta de AM em 23 de fev. de 2024
Glad you enjoyed your stay with us!!

8/10 - Boa

Caroline

Hospedou-se por 6 diárias em fev. de 2024
Resposta de AM em 23 de fev. de 2024
So glad you enjoyed your stay with us!!

10/10 - Excelente

Mark

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Friendly staff Clean Great price and excellent location!
Hospedou-se por 1 diária em fev. de 2024
Resposta de AM em 20 de fev. de 2024
So glad you enjoyed your stay with us!!

6/10 - Ok

Viajante verificado

Pontos positivos: Serviço e funcionários e conforto do quarto
Blah stay
The room didn't have a microwave and refrigerator. In addition, the cable TV in the room didn't work. The chair in the room had a large stain on it so it wasn't used and the dresser's top drawer wouldn't stay closed. For the amount of money that is being charged to stay here, a microwave and refrigerator should be in the room. The cable TV should also work, especially after the staff was informed about it 3 times. The only plus was the location, walking distance from Bourbon Street and several bars/restaurants in the area.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de AM em 19 de fev. de 2024
We provide a comfortable and unique hotel experience that captures the charm and history of New Orleans with modern updates. We do not advertise a microwave or refrigerator anywhere on our website or 3rd party listings. We do apologize if there was an expectation of having one. We encourage our gust to truly experience the flavors and culture of New Orleans cooking, we are a top rated food destination site. Again we are sorry if these minor things put a damper on your trip.

6/10 - Ok

Elizabeth

It was okay but I wouldn’t stay there again. Location was convenient and given the age of the building I could understand some issues. What I could not fathom was the overall lack of professionalism and service skills with most of the staff - points to a larger issue with management/pride of ownership in my opinion and the experience we had there. A shame because I wanted to love it but at least it served as a place to rest at night.
Hospedou-se por 4 diárias em fev. de 2024
Resposta de AM em 18 de fev. de 2024
Hi Elizabeth We are so sorry you did not enjoy your time here with us. We want each person who stays with us to experience kind, helpful, and professional service at all levels. To hear that your experience was subpar is something we take seriously and will do better!!

8/10 - Boa

Julia

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em jan. de 2024
Resposta de AM em 12 de fev. de 2024
So glad you enjoyed your stay with us!

10/10 - Excelente

Shatavia

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Resposta de AM em 11 de fev. de 2024
So glad you enjoyed your stay with us!

10/10 - Excelente

Kathy

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em fev. de 2024
Resposta de AM em 8 de fev. de 2024
We are glad you enjoyed your stay!

8/10 - Boa

Peter R, Pawleys Island

Viagem em grupo, Viagem com família e crianças pequenas
Pontos positivos: Serviço e funcionários
This place is great for the price....far from fancy, rooms are tiny, bathrooms very basic.....but its got lots of NOLA vibes, staff is lovely and LOCATION is what its all about. Right in the middle of it all.
Hospedou-se por 4 diárias em jan. de 2024
Resposta de AM em 2 de fev. de 2024
So glad you enjoyed your stay!!

8/10 - Boa

Edward

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good location for Mardi Gras
Hospedou-se por 2 diárias em jan. de 2024
Resposta de AM em 30 de jan. de 2024
So glad you enjoyed your stay with us.

10/10 - Excelente

Jesus D

Hospedou-se por 1 diária em jan. de 2024
Resposta de AM em 28 de jan. de 2024
So glad you enjoyed your stay!!

10/10 - Excelente

Teri

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Comodidades
Very close to bourbon st, awesome history!
Hospedou-se por 1 diária em jan. de 2024
Resposta de AM em 15 de jan. de 2024
Thanks for the feedback!

10/10 - Excelente

Julia

Hospedou-se por 2 diárias em jan. de 2024
Resposta de AM em 8 de jan. de 2024
Thank you for the feedback!!

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 7 diárias em dez. de 2023
Resposta de AM em 8 de jan. de 2024
Thank you for the feedback!!

8/10 - Boa

Lisa

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Beautiful property
The hotel is historic and the courtyard was beautiful. The location was central but quiet and the employees were nice and helpful. My only concern was the room. It was very small and in need of some minor maintenance. All in all, I would stay here again.
Hospedou-se por 4 diárias em dez. de 2023
Resposta de AM em 31 de dez. de 2023
Thank you for the feedback!

10/10 - Excelente

patrick

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Awesome hotel
Incredible place. Jay was fantastic as a host. Great pool and Jacuzzi. Would absolutely stay here again.
Hospedou-se por 2 diárias em dez. de 2023
Resposta de AM em 27 de dez. de 2023
Thank you for the feedback!