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Avaliações de Chewton Glen Hotel & Spa - an Iconic Luxury Hotel

5 out of 5
Chewton Glen Hotel & Spa - an Iconic Luxury Hotel
New Forest, New Milton, England

Avaliações

9,6

Extraordinária

Nota 10 - Excelente. 61 de 76 avaliações" "
Nota 8 - Boa. 12 de 76 avaliações" "
Nota 6 - Ok. 1 de 76 avaliações" "
Nota 4 - Insatisfatória. 0 de 76 avaliações" "
Nota 2 - Terrível. 2 de 76 avaliações" "

9,8/10

Limpeza

9,6/10

Serviço e funcionários

9,2/10

Comodidades

9,6/10

Condições e instalações da propriedade

8,8/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Nancy

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
One of the best if not the best that we have stayed Spa staff and food options stood out
Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

Rohan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em fev. de 2024

8/10 - Boa

stephen

Hospedou-se por 2 diárias em jan. de 2024

10/10 - Excelente

Wayne

Viagem a dois
Hospedou-se por 2 diárias em jan. de 2024

10/10 - Excelente

Stuart

Hospedou-se por 2 diárias em jan. de 2024

10/10 - Excelente

david

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023

10/10 - Excelente

Joanna

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Clive McNish em 13 de dez. de 2023
Dear Joanna, Thank you for your rating we are delighted you enjoyed your experience at Chewton Glen!I sincerely hope you will have the opportunity to return again in the not too distant future and may I take this opportunity to wish you and your family a very happy Christmas and a healthy and prosperous 2024. Clive McNishGeneral Manager

10/10 - Excelente

Johan Magnus

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent place in lovely setting, good food
Hospedou-se por 1 diária em nov. de 2023
Resposta de Clive McNish em 13 de dez. de 2023
Dear Johan Magnus, Thank you for your recent review, we are all delighted you had an enjoyable experience. We look forward to welcoming you back again, hopefully very soon. May I take this opportunity to wish you and your family a very happy Christmas and a healthy and prosperous 2024. Clive McNishGeneral Manager

10/10 - Excelente

Martin

Hospedou-se por 1 diária em nov. de 2023

10/10 - Excelente

Zubair

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em out. de 2023
Resposta de Clive McNish em 14 de nov. de 2023
Dear Zubair, Thank you for your rating, I am delighted to learn that you enjoyed your time with us. Hopefully we will have the pleasure of your company again very soon. Best regards, Clive McNishGeneral Manager

2/10 - Terrível

Jeremy

Hospedou-se por 1 diária em out. de 2023
Resposta de Clive McNish em 14 de nov. de 2023
Dear Jeremy, Thank you for your rating, I am delighted to learn that you enjoyed your time with us. Hopefully we will have the pleasure of your company again very soon. Best regards, Clive McNishGeneral Manager

10/10 - Excelente

Zulf

Hospedou-se por 2 diárias em ago. de 2023
Resposta de Clive em 26 de set. de 2023
Dear Zulf, Thank you for taking the time to post a review, we are delighted you enjoyed you time with us!We look forward to welcoming you back again, hopefully in the not too distant future. Best regards, Clive McNishGeneral Manager

2/10 - Terrível

mazen

Hospedou-se por 2 diárias em ago. de 2023

10/10 - Excelente

NIgel

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em ago. de 2023
Resposta de Clive em 21 de ago. de 2023
Dear Nigel, Thank you for taking the time to rate your recent Chewton Glen experience and I am delighted that we were able to achieve all five stars.Hopefully we will have the opportunity to welcome you back soon!Best regards, Clive McNishGeneral Manager

10/10 - Excelente

robert

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Slight hitch on checking in but the staff went above and beyond to accommodate us.
Hospedou-se por 1 diária em jul. de 2023
Resposta de Clive em 10 de ago. de 2023
Dear Mr Jenkins, Thank you for taking the time to post a review following on your recent stay at Chewton Glen. We are so pleased the team looked after you but sorry to hear that your check-in was not as smooth as we would have liked it to be. Overall we are delighted that you enjoyed your time with us and we look forward to hopefully welcoming you back again soon. Best regards, Clive McNishGeneral Manager

10/10 - Excelente

Michael

Hospedou-se por 2 diárias em ago. de 2023
Resposta de Clive em 26 de set. de 2023
Dear Michael, Thank you for your rating and we are delighted that you enjoyed you time with us. Hopefully we will have the pleasure of your company once again in the not too distant future. Best regards, Clive McNishGeneral Manager

10/10 - Excelente

Christine

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Best hotel ever
Hospedou-se por 1 diária em jul. de 2023
Resposta de Clive em 25 de jul. de 2023
Dear Christine, Thank you for taking the time to post a review and I am delighted you enjoyed your time with us!We look forward to welcoming you back hopefully in the near future. Best wishes, Clive McNishGeneral Manager

8/10 - Boa

Magdalena

Viagem com família e crianças pequenas
Pontos positivos: Limpeza e condições e instalações da propriedade
Great facilities and lovely hotel grounds. The Kitchen restaurant was really good and everything we had was delicious. Sadly, the same can’t be said about the Dining Room. Perhaps it’s time for the chef to try his own red curry that’s not red and super bland with extra dry rice? Slow service at dinner, had to ask for the table to be cleared. The breakfast was below par for the hotel of such calibre. It has an all inclusive “vibe” where lukewarm buffet seems to be acceptable.
Hospedou-se por 2 diárias em jul. de 2023
Resposta de Clive em 25 de jul. de 2023
Dear Magdalena, Thank you for taking the time to post a review and I am so pleased you enjoyed the hotel facilities, grounds and your dining experience in The Kitchen. I am however sorry to hear that your time in the Dining Room fell short of expectations. All your meals with us should be memorable occasions and it is particularly disappointing to hear that you were underwhelmed with both your meals. I will certainly share your feedback with the team to help us as we continue to develop our offering.Again, thank you for your constructive review, we hope you will have the opportunity to return and please do not hesitate to reach out to me personally if I can assist you in any way with your reservation. Best regards, Clive McNishGeneral Manager

10/10 - Excelente

Michael

A wonderful property offering utmost luxury, along with state of the art spa facilities, set in a magnificent grounds with timeless elegant rooms in traditional English class, helped along by fabulous staff to match
Hospedou-se por 2 diárias em jun. de 2023
Resposta de CGGM em 20 de jul. de 2023
Dear MichaelThank you very much for your kind review of your stay, I'm so glad you had a good time.We look forward to welcoming you back.Warm regardsClive McNishGeneral Manager

10/10 - Excelente

Katie

Hospedou-se por 1 diária em jun. de 2023
Resposta de Clive em 20 de jun. de 2023
Dear Katie, Thank you for your rating and we are delighted you enjoyed your time at Chewton Glen. We hope to welcome you back again in the not too distant future. Best regards, Clive McNishGeneral Manager

8/10 - Boa

Nicholas

Hospedou-se por 1 diária em jun. de 2023
Resposta de CGGM em 20 de jul. de 2023
Dear NicholasThank you for taking the time to rate your recent stay. hopefully we will be able to welcome you back again soon.Warm regardsClive McNishGeneral Manager

10/10 - Excelente

Rebecca

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Perfection
Hospedou-se por 1 diária em mai. de 2023
Resposta de Clive em 20 de jun. de 2023
Dear Rebecca, Thank you for your kind review, we are delighted you enjoyed your time at Chewton Glen. We hope to welcome you back again in the not too distant future. Best regards, Clive McNishGeneral Manager

6/10 - Ok

Craig

Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários e comodidades
Hospedou-se por 2 diárias em abr. de 2023
Resposta de Clive em 20 de jun. de 2023
Dear Craig, Thanks for taking the time to rate your recent experience at Chewton Glen, we'd be happy to receive any more detailed feedback should you wish to share.Best regards, Clive McNishGeneral Manager

10/10 - Excelente

Maria

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The property is beautiful and the surrounding area is stunning. Really enjoyed our stay The only disappointing aspect was dining at the Kitchen
Hospedou-se por 3 diárias em mar. de 2023
Resposta de Clive McNish em 19 de abr. de 2023
Dear Maria, Thank you for your recent review and I am delighted to hear that overall you enjoyed your stay. I am however sorry to learn that your dining experience fell short of expectations. All your meals with us should be memorable occasions and it is particularly disappointing to hear that you were underwhelmed with your meal in The Kitchen. I will certainly share your feedback with the team to help us as we continue to develop our offering. Hopefully we will have the pleasure of welcoming you back again very soon. Warm regards, Clive McNishGeneral Manager

10/10 - Excelente

Lyndon

Hospedou-se por 1 diária em mar. de 2023
Resposta de Clive McNish em 19 de abr. de 2023
Dear LyndonThank you for taking the time to rate your recent Chewton Glen experience.I'm happy that we were able to achieve all five stars.Hopefully we will have the opportunity to welcome you back soon.Warm regards, Clive McNishGeneral Manager

10/10 - Excelente

Timothy

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excellent hotel with beautiful room. Great restaurants!
Hospedou-se por 2 diárias em fev. de 2023
Resposta de Clive McNish em 8 de mar. de 2023
Dear Timothy, Thank you for your rating, we are so pleased to hear you enjoyed your room and your dining experiences. Hopefully we will have the pleasure of your company again in the not too distant future!Warm regards, Clive McNishGeneral ManagerChewton Glen Hotel

10/10 - Excelente

Karl

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jan. de 2023
Resposta de Clive McNish em 8 de mar. de 2023
Dear Karl, Thank you for your rating, we are delighted to hear you had an enjoyable time!Hopefully we will have the pleasure of your company again in the not too distant future!Warm regards, Clive McNishGeneral ManagerChewton Glen Hotel

10/10 - Excelente

Maria

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
An amazing property. Attention to detail impeccable and the staff are amazing. Such a joy to visit.
Resposta de Clive em 17 de jan. de 2023
Dear Maria, Thank you for your rating, it was kind of you to take the time and trouble to share your thoughts. I am delighted you had an enjoyable time and that you were well looked after by the team. I will gladly share your feedback and hopefully we will have the pleasure of welcoming you back to Chewton Glen very soon. Kind regards, Clive McNishGeneral Manager

10/10 - Excelente

David

Hospedou-se por 2 diárias em abr. de 2022
Resposta de Andrew em 26 de abr. de 2022
Dear David, Thank you for your 5 star rating, we are delighted you had an enjoyable visit! Hopefully we will have the pleasure of your company again in the near future. Kind regards, Andrew Cook General Manager

10/10 - Excelente

Laura

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
35th Birthday Celebrations
Amazing stay… this place has the wow factor when you arrive! Staff welcome you at the door, check in was very easy. Spa is amazing. Only negatives, not enough Sun loungers we had to wait quite a while. The lockers in the changing rooms there were no free ones and lots broken. Changing rooms good have been a bit tidier. Swimming pool is lovely, hydro pool is great but again very busy. One hot tub outside couldn’t get in as it was so busy. Restaurant in the spa could be improved, make sure you grab a seat with a view. The rest of the restaurant looks like a leisure centre, needs to be made more premium with more sofas! Room was amazing has a Junior suite, ground floor with huge balcony. Had dinner in the Dining Room- recommend the lobster curry! Breakfast was average it’s buffet and lots of choice but lots of warmed up food, should be a few more table service options for high end hotel. The grounds are beautiful and very easy to walk to the beach! Few animals on site, very fluffy sheep and a horse dressed as a unicorn! Over all an amazing trip, I would def come back! Shame I couldn’t take my dog… lots of dogs but you have to pay the extortionate room rate in the treehouses to be able to enjoy this luxury!
Hospedou-se por 1 diária em mar. de 2022
Resposta de Andrew em 7 de jun. de 2022
Dear Laura, Thank you for your kind review and great photos. We are delighted you had an enjoyable visit! It is truly a great pleasure to read your comments and I will share them with the team. We are always most grateful to receive all feedback as it helps us improve for the future and we have taken all your feedback and ensured it is shared with all the relevant Managers. Thank you again for your comprehensive review and hopefully we will have the pleasure of your company again in the near future. Kind regards, Andrew Cook General Manager

10/10 - Excelente

Madhuja

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
A very special place. Very memorable as we celebrated my husband’s birthday. Staff were fantastic and nothing was ever too much. Catered for children exceptionally well. Only suggestion would be for the pool to be warmer. Otherwise, a perfect stay.
Hospedou-se por 2 diárias em fev. de 2022
Resposta de Andrew em 10 de mar. de 2022
Dear Madhuja, Thank you for your 5 star rating and kind review. We are delighted you had an enjoyable visit! It is truly a great pleasure to read your comments and I will share them with the team, who always strive to exceed our guests' expectations. I can’t tell you how much feedback such as yours is appreciated, it also serves as one of the best motivators for our staff! Hopefully we will have the pleasure of your company again in the near future. Kind regards, Andrew Cook General Manager

8/10 - Boa

David

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Lovely, scenic location.
Hospedou-se por 2 diárias em out. de 2021
Resposta de Andrew em 11 de nov. de 2021
Dear David, Thank you for your rating, we are delighted you enjoyed your visit! Hopefully we will have the pleasure of your company again in the near future. Kind regards, Andrew Cook General Manager

10/10 - Excelente

Giuseppe, London

Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em set. de 2021

10/10 - Excelente

Greg

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Amazing stay.
We stayed in the treehouse, it was amazing, so beautiful, service was outstanding and so was the food, particularly the kitchen restaurant. Only niggle was that some items on the dining room menu were unavailable which was a shame.
Hospedou-se por 1 diária em dez.. de 2020

10/10 - Excelente

Clare, London

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Lovely staff, amazing food and wonderful grounds to explore.
Hospedou-se por 1 diária em dez.. de 2020

10/10 - Excelente

Jessica

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
great place to stay
Very relaxing and service was very good. Spa has been recently refurbished and rooms are if a good standard. Would recommend booking the restaurants prior to arrival as although not open to non residents there isn’t enough tables to accommodate all guests
Hospedou-se por 2 diárias em out. de 2020

8/10 - Boa

Jane

Pontos positivos: Limpeza e conforto do quarto
Nice location for beach walks and cycles
The location and grounds of the hotel make for a very nice stay. The hotel is a little tired around the edges with some dated decor particularly in the corridor areas but the rooms are very clean and comfortable. The hotel was busy and the staff struggled to cope with service at mealtimes being particularly erratic and slow.
Hospedou-se por 2 diárias em set. de 2020

8/10 - Boa

Michael

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Lovely
Almost faultless. Would have been nice to have a coffee machine in the room, rather than instant. The patio could have done with a sweep. There are limits to how many people are allowed in the spa at any one time which is not monitored. There should be a time limit on certain areas to ensure all guests are able to use them.
Hospedou-se por 2 diárias em set. de 2020
Resposta de Clive McNish em 13 de dez. de 2023
Dear Michael, Thank you for taking the time to post a review following on your recent stay and I am so pleased that overall, you had an enjoyable time. All our rooms have Nespresso machines, and I am very sorry if this absent from your room. I have shared all your comments with the housekeeping team - please accept my apologies, I only hope it did not impact too much on the overall enjoyment of your stay. Regarding the spa, which is our most popular facility accommodating our in-house guests, spa members and spa days. We allocate swimming times for the children from 9:00 -10.30 and again from 16:00 - 17.30, however occasionally the spa can become very busy. It is for this reason that we limit the number of spa days we accommodate, and I am sorry if you found it a little too busy when you visited. Again we appreciated your feedback and I sincerely hope you will have the opportunity to return again in the not too distant future. May I take this opportunity to wish you and your family a very happy Christmas and a healthy and prosperous 2024. Clive McNishGeneral Manager

10/10 - Excelente

Viajante verificado

Hospedou-se por 2 diárias em ago. de 2020

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e comodidades
Hospedou-se por 2 diárias em ago. de 2020

10/10 - Excelente

Jackie

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The Chewton Glen
We stayed in an exec room (14) which had its own secluded decking area - perfect for summer stays. The hotel was spotless and staff went the extra mile to ensure all guests were happy.
Hospedou-se por 2 diárias em jul. de 2020

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jul. de 2020

8/10 - Boa

Viajante verificado

Hospedou-se por 3 diárias em jul. de 2020

10/10 - Excelente

James

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em jul. de 2020

10/10 - Excelente

pippa

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Chewton
Beautiful hotel, good service. Great for a romantic break.
Hospedou-se por 1 diária em mar. de 2020

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Fantastic service and the kitchen by james Martin is an excellent addition
Hospedou-se por 1 diária em dez.. de 2019

10/10 - Excelente

Sam

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em nov. de 2019

10/10 - Excelente

Hayley

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Always lovely
Always a great stay
Hospedou-se por 1 diária em set. de 2019
Resposta de Andrew C em 4 de out. de 2019
Dear Hayley, Thank you for your review and your 10 out of 10 rating! We look forward to welcoming you back in the near future, Best wishes, Andrew C

10/10 - Excelente

Viajante verificado

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Amazing for families, lots of space to play and run. Pools were great. Food lovely.
Hospedou-se por 3 diárias em ago. de 2019
Resposta de Andrew C em 4 de set. de 2019
Dear Anonymous, Thank you for your 5 out of 5 star rating! We are so pleased you had a lovely time with your family and we look forward to welcoming you back soon, Best wishes, Andrew C

10/10 - Excelente

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The attention to detail by this hotel makes all the difference, could not fault it anywhere.
Hospedou-se por 2 diárias em ago. de 2019