Piscina externa sazonal

Avaliações de Microtel Inn & Suites by Wyndham New Braunfels

2 out of 5
Microtel Inn & Suites by Wyndham New Braunfels
1175 N Business Ih 35, New Braunfels, TX

Avaliações

7,0

Boa

Nota 10 - Excelente. 299 de 1001 avaliações" "
Nota 8 - Boa. 262 de 1001 avaliações" "
Nota 6 - Ok. 181 de 1001 avaliações" "
Nota 4 - Insatisfatória. 127 de 1001 avaliações" "
Nota 2 - Terrível. 132 de 1001 avaliações" "

7,0/10

Limpeza

7,6/10

Serviço e funcionários

6,8/10

Comodidades

6,8/10

Condições e instalações da propriedade

7,0/10

Cuidado com o meio ambiente

Avaliações

4/10 - Insatisfatória

Kathy

Pontos negativos: Serviço e funcionários
Hospedou-se por 3 diárias em mai. de 2024

2/10 - Terrível

Meghan

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The rooms make your skin crawl a bit… I had to change rooms Because first won’t wreaked of urine and was warm even with AC turned down … the kid of place you check for bedbugs …
Hospedou-se por 1 diária em mai. de 2024

4/10 - Insatisfatória

Monroe

Viagem com a família, Viagem com família e crianças pequenas
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
I had read the other reviews about roaches but figured surely by now the property has been exterminated. Both of our rooms had roaches, the little ones. Bathroom had smashed(dead) roaches on the wall. Will not stay here again.
Hospedou-se por 1 diária em mai. de 2024

6/10 - Ok

Roberto

Viagem a dois
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
If you are looking for something cheap and to just sleep this will do but it’s not something I would recommend. To start breakfast had very limited options and by the time we went to grab food there was nothing left and barely any coffee. the pool area needs a lot of maintenance, theres a lot of cracks and the pool itself is dirty and not private. All the cars that pass by on the street can see what is going on. Something else that got to me was when we asked for new towels we got towels that were completely ripped barely holding together and it seemed to be a bother to the employee. The AC unit in the room was on all day yet when we got to the room the room was super hot. some things to consider … We didn’t spend much time there ( Thank God) but those are the few things I would like to share.
Hospedou-se por 3 diárias em mai. de 2024

10/10 - Excelente

Jennifer

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I loved the Texas shaped waffles in the mornings!!! Staff is always friendly. Love my stay, every time!
Hospedou-se por 2 diárias em mai. de 2024
Resposta de M em 24 de mai. de 2024
Dear Jennifer,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team

10/10 - Excelente

Dossie

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em mai. de 2024
Resposta de M em 24 de mai. de 2024
Dear Dossie,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team

2/10 - Terrível

Bryce

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Dirty hotel and cleaning lady was rude
Hospedou-se por 2 diárias em mai. de 2024
Resposta de M em 24 de mai. de 2024
Dear Bryce,We are sorry that you had a substandard experience at our hotel. We realize that neither our property nor our surroundings were close to your expectations. We assure you that we will investigate our facilities and service, take the necessary measures, and make the right changes to prioritize our guests' satisfaction and comfort. We kindly request you give us another chance to compensate for our shortcomings and deliver an excellent guest experience.Sincerely,Management Team

10/10 - Excelente

Lawrence

Pontos positivos: Limpeza e condições e instalações da propriedade
Staff was friendly
Hospedou-se por 2 diárias em mai. de 2024
Resposta de M em 24 de mai. de 2024
Dear Lawrence,We are happy to see that your recent stay at our property was up to the mark and we take pride in catering to the requirements of our valued guests. We are glad to have exceeded your expectations. Thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best regards,Management Team

8/10 - Boa

JAIME

Pontos positivos: Limpeza
No hay limpieza suficiente en las habitaciones
Hospedou-se por 3 diárias em mar. de 2024
Resposta de M em 17 de mai. de 2024
Dear Jaime,We sincerely apologize for the experience you have had. This is unacceptable and does not meet our standards of cleanliness. Our housekeeping team strives to maintain clean surroundings, and we will address this issue promptly to ensure it does not reoccur. Your comments are valuable to us as we continuously work to improve our services. On that note, we earnestly ask for another chance to host you better.Sincerely,Management Team

8/10 - Boa

Delbert

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mai. de 2024
Resposta de M em 17 de mai. de 2024
Dear Delbert,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

6/10 - Ok

Markus

Pontos negativos: Serviço e funcionários e comodidades
Not really friendly from beginning till checking out. Poor shower amenities.
Hospedou-se por 1 diária em mai. de 2024
Resposta de M em 17 de mai. de 2024
Dear Markus,We are disappointed that we could not make you feel welcome during your stay with us. Learning that our facilities and services could not match your expectations is disheartening. We apologize if you found any of our staff to be unfriendly. We want to reassure you that your experience is not typical of what our guests receive, and we shall take all measures to rectify the conditions to have you back as a contented guest.Sincerely,Management Team

6/10 - Ok

Lesa, Gautier

Hospedou-se por 3 diárias em abr. de 2024
Resposta de M em 3 de mai. de 2024
Dear Lesa,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

4/10 - Insatisfatória

Jo

Viagem com a família
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
pool was dirty, and stated on site has a hot tub/spa... it didn't. breakfast wasn't ready nor pleasant
Hospedou-se por 1 diária em fev. de 2024
Resposta de M em 12 de abr. de 2024
Dear Jo,We are sorry that you had a substandard experience at our hotel. We realize that neither our property nor our surroundings were close to your expectations. We assure you that we will investigate our facilities and service, take the necessary measures, and make the right changes to prioritize our guests' satisfaction and comfort. We kindly request you give us another chance to compensate for our shortcomings and deliver an excellent guest experience.Sincerely,Management Team

6/10 - Ok

Alberto

Pontos positivos: Limpeza
Hospedou-se por 3 diárias em mar. de 2024
Resposta de M em 12 de abr. de 2024
Dear Alberto,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope you choose us again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

2/10 - Terrível

Liz

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I had to leave i felt very uncomfortable.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de M em 12 de abr. de 2024
Dear Liz,Thank you for your review. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we sincerely apologize for not exceeding your expectations. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team

6/10 - Ok

Edward

Pontos negativos: Limpeza e condições e instalações da propriedade
A little dirty
Hospedou-se por 1 diária em mar. de 2024
Resposta de M em 5 de abr. de 2024
Dear Edward,Thank you for your review. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we sincerely apologize for not exceeding your expectations. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team

4/10 - Insatisfatória

Sally

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
A lot to be desired!
Hospedou-se por 1 diária em abr. de 2024
Resposta de M em 5 de abr. de 2024
Dear Sally,Thank you for your review. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we sincerely apologize for not exceeding your expectations. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team

6/10 - Ok

ORVA ROLDAN

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Todo bien, solo un poco pequeña la habitación.
Hospedou-se por 1 diária em mar. de 2024
Resposta de M em 5 de abr. de 2024
Dear Orva,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope you choose us again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

8/10 - Boa

Ruby

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Nice friendly staff
Hospedou-se por 1 diária em mar. de 2024
Resposta de M em 29 de mar. de 2024
Dear Ruby,Thank you for your heart-warming review of your recent stay with us. We are glad that you had a top-shelf stay and appreciated our staff service. Our staff is equally pleased to learn of your high praise. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

8/10 - Boa

Linda

Hospedou-se por 2 diárias em mar. de 2024
Resposta de M em 5 de abr. de 2024
Dear Linda,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope you choose us again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

8/10 - Boa

michael, Kearney

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Our King bed was so comfortable. Very good continental breakfast. For the price it was more than we expected
Hospedou-se por 1 diária em mar. de 2024
Resposta de M em 15 de mar. de 2024
Dear Michael,Thank you so much for our generous ratings. We are happy to see that your recent stay at our property was up to the mark and we take pride in catering to the requirements of valued guests like you. We are glad to have exceeded your expectations with our comfortable accommodations, and breakfast offerings. Thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best regards,Management Team

8/10 - Boa

JAIME

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Para descansar bien
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de M em 29 de fev. de 2024
Dear Jamie,Your feedback is very valuable to us and we appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best regards,Management Team

10/10 - Excelente

Sasha

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Stay here once a year and it’s always clean and staff is friendly/helpful.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de M em 29 de fev. de 2024
Dear Sasha,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best regards,Management Team

10/10 - Excelente

yazmin

Viagem a dois
I really enjoyed the stay the room was big and clean
Hospedou-se por 2 diárias em fev. de 2024
Resposta de M em 29 de fev. de 2024
Dear Yazmin,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best regards,Management Team

10/10 - Excelente

Shawna

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Location was great. I wish the rooms where bigger
Hospedou-se por 3 diárias em fev. de 2024
Resposta de M em 21 de fev. de 2024
Dear Shawna,Your feedback is very valuable to us and we appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us. We assure you that we are indeed taking gradual steps to upgrade our property and enhance our quality of services. It is a great pleasure to host a valuable guest like you. We want to thank you for your business and we look forward to seeing you soon.Best regards, The Management Team

8/10 - Boa

Lisa R

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Was expecting 5 star hotel clean quite.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de M em 21 de fev. de 2024
Dear Lisa,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you could leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We value feedback from guests as they help us improve our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely, The Management Team

10/10 - Excelente

Evangeline

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Comodidades
I noticed the showerheads, we’re different and adjustable to my liking. Everyone was great!
Hospedou-se por 1 diária em fev. de 2024
Resposta de M em 21 de fev. de 2024
Dear Evangeline,It warms our hearts to see that your recent stay with us was delightful. Our entire staff, thank you for your generous rating and such lovely feedback. We are thrilled to know that you loved our friendly services, convenient locations, and comfortable accommodations. We will keep up the high hospitality standards and make your future stays even more pleasant. It is a great pleasure to host a valuable guest like you. We want to thank you for your business and we look forward to seeing you soon.Best regards, The Management Team

4/10 - Insatisfatória

Stephen

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
1st room card key wouldn't open the door, then moved to 2nd room and A/C didn't work. Then moved to a 3rd room and the bathroom ceiling exhaust vent made a banging noise all night, so had a hard time sleeping.
Hospedou-se por 1 diária em fev. de 2024
Resposta de M em 21 de fev. de 2024
Dear Stephen,Thank you for taking the time to share your review with us. We are beyond disheartened to know that your recent stay with us was not up to the mark and we failed to exceed your expectations. Please accept our sincere apologies. Regarding your concerns, we will certainly look into the issue and do the needful. We sincerely ask for another chance in the future, and we will see to it that we deliver a flawless experience.Sincerely, The Management Team

8/10 - Boa

Marcos

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de M em 21 de fev. de 2024
Dear Marcos, Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you could leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We value feedback from guests as they help us improve our hospitality services. On that note, we hope you will choose to stay with us again in the future.Best regards, The Management Team

10/10 - Excelente

Kenneth

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great stay, easy to find from i35, friendly staff and room was clean and comfortable
Hospedou-se por 1 diária em fev. de 2024
Resposta de M em 14 de fev. de 2024
Dear Kenneth,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team

10/10 - Excelente

Josue

Pontos positivos: Serviço e funcionários
Staff was very friendly and helpful. Hotel overall needs a little updating.
Hospedou-se por 1 diária em fev. de 2024
Resposta de M em 14 de fev. de 2024
Dear Josue,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team

8/10 - Boa

Albert

Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em fev. de 2024
Resposta de M em 14 de fev. de 2024
Dear Albert,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team

6/10 - Ok

Cynthia

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
convenient location, room ok for short stay
Location was handily close to a couple of restaurants just across the street. Room was a good size, but everything was old and needed some repair and sprucing up. Bathtub drain didn't work well, bed was a bit hard.
Hospedou-se por 1 diária em fev. de 2024
Resposta de M em 14 de fev. de 2024
Dear Cynthia,Thank you for your feedback, we really appreciate it. We are pleased to see your modest ratings and are glad your recent stay with us was satisfactory. In our quest to aim for excellence in hospitality standards, we are taking constant steps to upgrade our property and enhance our hotel room amenities. We regret the inconvenience you faced, and we will see to it that all necessary changes are implemented at the earliest. Having said that, we hope you will give us the opportunity to host you even better in your future stays. Thank you for your business, and we look forward to seeing you soon.Sincerely,Management Team

6/10 - Ok

Viajante verificado

Pontos positivos: Conforto do quarto
NO SOAP!
The hotel was near to restaurants and stores and the interstate. My room was on the first floor, making it easier to bring in luggage. However, it was very noisy since it was close to housekeeping. The breakfast was barely adequate. Surprisingly, there was NO soap or shampoo in the room! I had to go to the desk to ask for some. I've never had to ask for basics before.
Hospedou-se por 1 diária em fev. de 2024
Resposta de M em 14 de fev. de 2024
Dear Guest,Thank you for your feedback. We're glad to hear you found our location convenient. We apologize for the noise disturbance and the oversight regarding the amenities in your room. We will address these issues promptly to ensure a better experience for our guests in the future. We appreciate your feedback and hope to welcome you back for an improved stay.Sincerely,Management Team

10/10 - Excelente

Veronica

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Overall satisfied with visit
Hospedou-se por 1 diária em fev. de 2024
Resposta de M em 9 de fev. de 2024
Dear Veronica,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

8/10 - Boa

lori

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It was okay for an overnight stay.
Hospedou-se por 1 diária em fev. de 2024
Resposta de M em 9 de fev. de 2024
Dear Lori,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

10/10 - Excelente

Robert

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de M em 9 de fev. de 2024
Dear Robert,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 - Excelente

Jim

Pontos positivos: Condições e instalações da propriedade
Hospedou-se por 2 diárias em fev. de 2024
Resposta de M em 9 de fev. de 2024
Dear Jim,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 - Excelente

Veronica

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great value, and location.
Hospedou-se por 1 diária em jan. de 2024
Resposta de M em 9 de fev. de 2024
Dear Veronica,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

10/10 - Excelente

Randall

Hospedou-se por 1 diária em jan. de 2024
Resposta de M em 22 de mar. de 2024
Dear Randall,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

2/10 - Terrível

Mario

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Dirty, got a bacteria because of the food in the morning, I WILL NEVER STAY OR RECOMMEND THIS HOTEL
Hospedou-se por 5 diárias em dez. de 2023
Resposta de M em 2 de fev. de 2024
Dear Mario,Thank you for taking the time to share your review with us. When we read of your dissatisfaction with the hygiene of our property, we were sorry. In order to guarantee that the hotel maintains its quality and that no other guests have a similar experience, we have immediately shared your concerns with our cleaning team. Give us a chance to prove to you that what you're experiencing is unusual. Despite the fact that we work hard to uphold the highest standards of cleanliness, we really hope you will forgive us for this incident and allow us another chance to serve you better in the future.Sincerely,Management Team

10/10 - Excelente

Juan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Na
Hospedou-se por 1 diária em jan. de 2024
Resposta de M em 2 de fev. de 2024
Dear Juan,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 - Boa

Rodney

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Hospedou-se por 6 diárias em jan. de 2024
Resposta de M em 11 de jan. de 2024
Dear Rodney,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 - Excelente

Charles

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Convenient clean and safe everything was close to us n price was great
Hospedou-se por 1 diária em jan. de 2024
Resposta de M em 11 de jan. de 2024
Dear Charles,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 - Excelente

RITA

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We were here for a family trip several family members stayed here. The room was very spacious, the pool was crystal blue and the breakfast had a good selection. Several restaurants near by so we had plenty to choose from. The staff was very friendly and helped with anything we needed. I recommend this hotel to anybody and i would definitely stay here again.
Hospedou-se por 1 diária em jan. de 2024
Resposta de M em 11 de jan. de 2024
Dear Rita,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team

10/10 - Excelente

Aryan

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Exterior was clean and welcoming. Room was clean and felt like home. Bed was comfortable and slept like a baby. Thank you to the staff for a job well done
Hospedou-se por 1 diária em jan. de 2024
Resposta de M em 11 de jan. de 2024
Dear Aryan,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team

10/10 - Excelente

HARRY

Viagem em grupo, Viagem a dois, Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Harry the manager was incredible. He helps us to feel comfortable. He also concerns if you need anything let us know . My room was clean and i like to stay again 💯
Hospedou-se por 1 diária em jan. de 2024
Resposta de M em 11 de jan. de 2024
Dear Harry,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team

10/10 - Excelente

Stanford

Pontos positivos: Comodidades
Hospedou-se por 1 diária em jan. de 2024
Resposta de M em 11 de jan. de 2024
Dear Stanford,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

2/10 - Terrível

Alma

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de M em 11 de jan. de 2024
Dear Alma,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

4/10 - Insatisfatória

Victor Hugo, Monterrey

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de M em 6 de jan. de 2024
Dear Victor Hugo,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team