The staff is always helpful, but also trying to get their comission for everything they arrange for you. For booking the baloon trip they got 15 Euro (so I was the only fool that paid 165 Euro). I also booked the fairy chimney, but it was with mold smell, after one night we changed to a much simpler room, but we paid the exact ammount as if we had stayed in the more expensive room... The shower holder was not working and there were no blackout curtains, so our room was very bright at 5 AM. The hotel is by the main road, which makes it noise with the cars and buses passing. Only the owners speak English, so if they are not there, you get no help, even though the rest of the staff was always smiling, it gets complicated when you cannot communicate beyond good morning.
