Na praia, espreguiçadeiras, toalhas de praia

Avaliações de Charela Inn Hotel

3.5 out of 5
Charela Inn Hotel
Norman Manley Boulevard, Negril, Westmoreland

Avaliações

9,0

Maravilhosa

Nota 10 - Excelente. 92 de 135 avaliações" "
Nota 8 - Boa. 29 de 135 avaliações" "
Nota 6 - Ok. 7 de 135 avaliações" "
Nota 4 - Insatisfatória. 2 de 135 avaliações" "
Nota 2 - Terrível. 5 de 135 avaliações" "

9,4/10

Limpeza

9,2/10

Serviço e funcionários

8,4/10

Comodidades

8,8/10

Condições e instalações da propriedade

8,4/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Kellie

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good - Best beach in Negril. Natural shade with lots of palms. Wide with plenty of room for seating. Service was good. Bad - My main complaint is that they need a restroom closer to the beach. Maybe near the restaurant. Currently, you have to come off the beach, walk past/through restaurant, cross the courtyard. That's too far.
Hospedou-se por 2 diárias em abr. de 2024

8/10 - Boa

CAROL

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 8 diárias em abr. de 2024
Resposta de Reservations em 25 de abr. de 2024
Thanks for staying with us. We appreciate your feedback!

10/10 - Excelente

Satnam

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2024

10/10 - Excelente

Cheryl, South Yarmouth

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staying at Charela inn has been on my bucket list for more than 40 years. I just spent two glorious weeks there and highly recommend this for fun in the sun escape!
Hospedou-se por 14 diárias em mar. de 2024
Resposta de Reservations em 25 de abr. de 2024
Thanks for staying with us. We appreciate your feedback!Happy to know that staying at Charela was on your bucket list which you have now accomplished and found the two weeks stay to be glorious and highly recommend our property for fun in the sun escape.It was our pleasure hosting you here with us and look forward to your future visits.

10/10 - Excelente

Robert, Lords Valley

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
All’s well at Charela Inn. The staff is great, food very good, the rooms are clean and comfortable and the location is ideal.
Hospedou-se por 7 diárias em fev. de 2024
Resposta de Reservation em 25 de fev. de 2024
Thanks for sharing your feedback on your recent vacation experience at our hotel.Good to know you found everything to be well at our hotel, the great staff, very good food, clean and comfortable rooms and the location of the property ideal.It was our pleasure hosting you here with us and do look forward to your future visits.

10/10 - Excelente

randy

Viagem a dois
Pontos positivos: Condições e instalações da propriedade
Everybody is top shelf. The owner is there working and he is over 80. Ibslute the man.
Hospedou-se por 7 diárias em jan. de 2024
Resposta de Reservation em 31 de jan. de 2024
Thank you for staying with us and taking the time to share your feedback.We hope to host you another time.

10/10 - Excelente

Tamera

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Everything was great!
Hospedou-se por 7 diárias em jan. de 2024
Resposta de Reservations em 31 de jan. de 2024
Thank you for your feedback!We appreciate you taking the time out to post a review on your recent vacation experience during your visit at our hotel and happy to know everything was great.It was our pleasure welcoming and hosting you here with us and look forward your future visits.

10/10 - Excelente

John

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Great value and location. It is a small hotel and restaurant. on the beach. The staff are the best except for a few of the younger restaurant waitresses who spend too much time looking at their phones. Front disk staff great and very helpful. Our room housekeeper was wonderful. If we need to change while she was there never a problem. The guys at the beach were always helpful and anticipated your needs. Our room needed a shower update, several times the water flowed over the floor. it was a bad design. We needed more lights in the room there were two bedside and one in hall. We had a great ten day stay I would strongly recommend it.
Hospedou-se por 10 diárias em jan. de 2024
Resposta de Reservations em 18 de jan. de 2024
Hello John,Thank you for taking the timeout to post a review on your recent vacation experience whilst visiting our hotel. We are happy to hear that you consider our property to be of great value and location with great services extended by the staff. For the few younger restaurant waitresses who spends most of their time on the phone, this will definitely be addressed.I am sure the front desk staff, beach attendants and housekeeper will be appreciative of your compliment and mention for their assistance and great services.For the updates suggested they will definitely be looked into as your suggestions do assist us in improving our property and services.It was our pleasure welcoming and hosting you here with us and do look forward to your return visit.

8/10 - Boa

Rohan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The Charela Inn is a great option two thirds the way up Seven Mile beach. Its location makes it fairly quite. If you are looking to party at night try somewhere closer to to the Negril township end of the beach.
Hospedou-se por 6 diárias em dez. de 2023

10/10 - Excelente

Kristin

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Beautiful spot on the beach. Great rooms! Staff is outstanding. Jazz nights, Thursday and Saturday night, dine with a great atmosphere and delicious food. Make a reservation, busy on nights with music.
Hospedou-se por 6 diárias em nov.. de 2023

6/10 - Ok

Khedidja

Viagem em grupo
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The room is very clean. The housekeeper does a great job. The room is nice. However the prices at the restaurant are expensive and the customer service can be better. People are not that friendly & customer oriented in comparison to the other hotels.
Hospedou-se por 5 diárias em nov.. de 2023
Resposta de Reservations em 14 de nov. de 2023
Hello Khedidja,Thank you for taking the time out to post a review on your recent vacation experience during your stay at our hotel.We are pleased to know you found the room very nice and clean which the housekeeper did a great job in doing but found the prices at the restaurant to be expensive and the customer service can be better as the staff members are not friendly and customer service orientated, we are very sorry to hear of this. Rest assure your review is greatly appreciated and will be passed on the relevant person for this to be looked into and addressed.We hope this does not affect your decision to stay with us in the future .

10/10 - Excelente

Jacqueline, indianapolis

Viagem com a família
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Charela Inn is such a gem. Glad I finally hot to stay here. The ocean front room was very spacious with beautiful furnishings. The staff eas very friendly with smiles for days. If you are lucky enough to engage in a conversation with the owner do it! Such a gracious host. Will def be back. If you go make sure to say hi to Kush the coolest german shepherd around lol
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Reservation em 14 de nov. de 2023
Hello Jacqueline,Thank you for taking the time out to post a review on your recent vacation stay at our hotel. It was our pleasure welcoming and hosting you here with us and happy to know you had a great time and found the hotel to be a gem with spacious ocean front room with beautiful furnishings, friendly staff who are always smiling and the gracious host (the owner) who is great to have conversations and don't forget Kush the coolest German Shepherd around.We are pleased to hear that you will definitely return, we are also looking forward to welcoming and hosting you once again.

10/10 - Excelente

Harshad

Hospedou-se por 1 diária em nov. de 2023

10/10 - Excelente

Gaspare

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Perfect one nighter.
Was a business trip so just a one night stay.It was important to us that checking in etc was quick. It was and everything was excellent the location can't be beat and the restaurant and staff were excellent. Highly recommend.
Hospedou-se por 1 diária em out. de 2023
Resposta de Reservations em 30 de out. de 2023
Hello Gaspere,Thanks for your productive feedback.Here at the Charela Inn Hotel we pride ourselves in doing an awesome job and delivering the best service possible. We will definitely commend the staff as always for going that extra mile for our guest so that they will continue to deliver excellent service.We appreciate your visit and look forward to hosting you in the future.

10/10 - Excelente

Dean

Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Love the massages
Hospedou-se por 3 diárias em out. de 2023

6/10 - Ok

Darrielle

Viagem com a família
Pontos positivos: Serviço e funcionários e comodidades
Location is great and the property offers free parking. The hotel staff was very friendly and accommodating. The property is quiet and cozy. However, it is a bit outdated. The bathrooms could use a facelift. It is not as modern as nearby lodging. However, Charela offers the essentials for a quick get away.
Hospedou-se por 1 diária em out. de 2023
Resposta de Reservations em 24 de out. de 2023
Thank you for vacationing at our property. It was our pleasure in hosting you here. We appreciate you taking the time out to provide a review on your experience during your visit as this assist us in making improvements where necessary. Wishing you all the best and looking forward to your future visits with us.

8/10 - Boa

Steve

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Property was great. The waitresses were friendly and attentive. House keeping was the best they clean my room on time and each time I go back to my room it feels like a new room. The life guard tyreek was very helpful great guy. Only person we dislike was the security on the beach . He doesn’t know how to talk to the guest plus he’s lazy with an attitude.
Hospedou-se por 5 diárias em out. de 2023
Resposta de Reservation em 23 de out. de 2023
Hello Steve,Thank you for your recent visit at our hotel.. We appreciate you taking the time to post a review on your experience during your visit.We are pleased to know that the property was great and some of the staff were friendly and attentive especially the housekeeping who were the best as they had the room cleaned on time which felt like a new room each time you returned to it.We are very sorry to hear of the beach security's attitude which caused you to dislike him but appreciate you bringing this behavior to our attention which will definitely be looked into.Thank you for staying with us. It was our pleasure welcoming and hosting you here with us and do look forward to your future visits.

8/10 - Boa

victoria

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Our stay at Charles was overall great! The room was clean, spacious and comfortable! The property is centrally located on 7 mile beach, making good walks in either direction when leaving hotel. We would absolutely stay here again!
Hospedou-se por 5 diárias em ago. de 2023

10/10 - Excelente

Christina

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Such a cozy accommodation nestled in a safe, very friendly, accessible area. There are many options for dining along the neighboring properties. I received the best massage ever from the therapist on site at Charles’s beach front. I had no worries my entire trip. I have to rave about their immaculate, crispy white towels and sheets and very cleans rooms, an amazing diverse garden, and delicious meals particularly the Jamaican breakfast. Charela puts the LOVE in One Love!
Hospedou-se por 4 diárias em ago. de 2023
Resposta de Reservation em 19 de ago. de 2023
Thanks for taking the time to send your feedback. Your kind comments are highly appreciated as each feedback assist us in serving our customers better,We are very pleased to hear that you had a wonderful experience whilst staying with us and everything was to your approval.We look forward to hosting you again in the future.

10/10 - Excelente

valie

Viagem com a família
Pontos positivos: Limpeza e condições e instalações da propriedade
Staff is friendly. Love that’s it’s on the 7 mile beach
Hospedou-se por 3 diárias em ago. de 2023
Resposta de Reservation em 12 de ago. de 2023
Thanks for staying with us. Your feedback is greatly appreciated.Looking forward to your future visits with us.

10/10 - Excelente

Valie

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I love the beach front rooms
Hospedou-se por 3 diárias em ago. de 2023
Resposta de Reservations em 10 de ago. de 2023
Thanks for staying with us. We appreciate your feedback!

10/10 - Excelente

Todd

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
First of all. The location is the best in Negril. Second. The service is five star. Friendly and attentive. The on site restaurant and room service is great. Last but not least. The rooms are amazing. We stayed in an ocean view room. It was huge with an amazing balcony. Also quiet! We stayed during Dream week and as soon as we closed the door it was as quiet as you could ever wish. We loved our stay.
Hospedou-se por 5 diárias em jul. de 2023
Resposta de Reservation em 8 de ago. de 2023
Hello Todd,Thank you for taking the time out to share your feedback! We appreciate your comments as this assist us in knowing our performance as well as the clients level of comfort and satisfaction during their stay at the hotel.Looking forward to your future visits with us.All the best!

8/10 - Boa

Melly

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Needs more variety and needs to cater to a broader audience with the menu selection
Hospedou-se por 7 diárias em jul. de 2023
Resposta de Reservation em 2 de ago. de 2023
Hello Melly,Thank you for taking the time out to share your feedback! We appreciate your comments as this assist us in serving our clients better. Rest assure your comments will be passed on to the Manager to see how best these concerns/suggestions can be addressed.Looking forward to your future visits with us and all the best.

10/10 - Excelente

Garth

Viagem em grupo, Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We go spend time here at least once a year & our other family members go 2-3 times a year . Everyone treats us so well , we kinda are like family when we are there . A lot of locals come to stay here as well bc not only is it the best beach spot for relaxing & floating the day away the food is awesome . It’s not a 5 star looking hotel but it’s 5 star to us bc of the staff . From front desk to house keeping to ground keepers to kitchen . We love Charela .
Hospedou-se por 11 diárias em jul. de 2023
Resposta de Reservations em 31 de jul. de 2023
Hello Garth, thanks you for staying with us and for also taking the time to share your feedback on your experiences whilst vacationing at our property! We appreciate your comments as this assure us that our clients are given the best service during their stay. Looking forward to hosting you again.

10/10 - Excelente

Helle

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jul. de 2023
Resposta de Reservations em 1 de ago. de 2023
Thanks for staying with us. We appreciate your feedback!

10/10 - Excelente

Kamara Ekashe

Hospedou-se por 6 diárias em jul. de 2023
Resposta de Reservation em 19 de ago. de 2023
Thanks for staying with us. We appreciate your feedback!

10/10 - Excelente

Sonja

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This is by far the best option for proximity to the beach in Negril without the all inclusive ticket. It's a small Jamaican owned hotel with friendly staff and great food. We stayed in a Junior suite on the lower level that was about 20 steps away from the beach! You can see the famous 7 mile beach right from your bedroom and from the patio right out your room. They have shaded lounging on the beach which makes it convenient to sit out all day if needed. The staff will also serve you food right there if you don't want to leave the beach! There is also a pool if you want to switch it up. 10/10 experience for the traveler who isn't looking for a cookie cutter vacation experience. We didn't opt for the breakfast plan option, we paid each day for the meals. They have a wide range of meals from their a la carte menu and each night they may have a price fixed menu p/person as well. Just go. You will love it.
Hospedou-se por 4 diárias em jul. de 2023
Resposta de Reservations em 25 de jul. de 2023
Thank you for staying with us and also for taking the time to send your feedback! We appreciate your comments as this helps us with our ratings as well as assisting our clients better. Looking forward to your return visit with us.

10/10 - Excelente

Carolyn

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em jul. de 2023
Resposta de Reservation em 20 de jul. de 2023
Hello Carolyn,Thank you for staying with us!We look forward to welcoming and hosting you again in the future.

10/10 - Excelente

Hedley

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great property. Loved the view. Loved the beach! Very reasonably priced. Friendly staff. I actually booked three rooms based on reviews on expedia. I was not disappointed.
Hospedou-se por 1 diária em jul. de 2023
Resposta de Reservation em 19 de jul. de 2023
Hello Hedley,Thanks for staying with us. Happy to know you had a wonderful stay and everything was to your approval.Your feedback is greatly appreciated!

8/10 - Boa

Bayani Lauzon

Viagem em grupo, Viagem com a família, Viagem com família e crianças pequenas
Pontos negativos: Serviço e funcionários
Beautiful hotel charming but need to have more customer friendly staff and amenities such as late night snacks or food if you just want to hang drink or eat with friends or family while looking out at the water . No gift shop rooms takes forever . Not much of a menu and breakfast limited
Hospedou-se por 3 diárias em jul. de 2023
Resposta de Reservations em 18 de jul. de 2023
Hello Mr. Lauzon,Thank you for staying with us and also for taking the time to send your feedback! We appreciate your comments as this assist us in serving our clients better. Looking forward to hosting you again.

10/10 - Excelente

Kevet

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Paradise
Whenever my husband and I are in Negril the only place we'll stay is Charela Inn. The staff treats us like family. We've been coming to Charela Inn for years and will continue to come for years to come.
An evening at Charela Inn.
On the beach down from Charela Inn. Ready to eat lobster.
Hospedou-se por 6 diárias em jul. de 2023
Resposta de Reservations em 17 de jul. de 2023
Hello Kevet,Thank you for staying with us and also for taking the time to send your feedback! We appreciate your comments as this assist us in serving our clients better. Looking forward to hosting you again.

10/10 - Excelente

Scott

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This was our 6th visit to Charela and each time has been great. Besides the perfect beach and being centrally located, the staff really make you feel at home and as family. Everyone from the owner on down always greets you with a hello and is there anything you need. Also, Charela must be doing something right because several of the staff have been there over 20 years.
Hospedou-se por 4 diárias em jun. de 2023
Resposta de Reservations em 17 de jul. de 2023
Hello Scott,Thank you for staying with us and also for taking the time to send your feedback! We appreciate your comments as this assist us in serving our clients better. Looking forward to hosting you again.

10/10 - Excelente

Stephen Michael

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Friendly staff. Great restaurant on site. Absolutely will return
Hospedou-se por 4 diárias em jun. de 2023
Resposta de Reservation em 5 de jul. de 2023
Hello Stephen,Thank you for staying with us! We also appreciate you taking the time to send your feedback.We look forward to hosting you again in the future.

8/10 - Boa

Dean

Viagem com a família
Pontos positivos: Limpeza e condições e instalações da propriedade
Lack of snack dispenser.A microwave in the room would be very usefull.
Hospedou-se por 1 diária em jun. de 2023
Resposta de Reservations em 3 de jul. de 2023
Thanks for staying with us. We appreciate your feedback!

10/10 - Excelente

Antoinette

Hospedou-se por 1 diária em jun. de 2023
Resposta de Reservations em 5 de jul. de 2023
Thanks for staying with us. We appreciate your feedback!

10/10 - Excelente

Donnat

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The staff was pleasant and helpful, rooms clean and surrounding areas clean plus the beach was well kept. The owner/manager is always onsite and that helps keep employees performing at their best. The in room mini fridge is a big help as I could keep an abundant supply of water and coconut water cold.
Hospedou-se por 5 diárias em mai. de 2023
Resposta de Reservations em 27 de jun. de 2023
Thanks for staying with us. We appreciate your feedback!

10/10 - Excelente

gabor

Hospedou-se por 2 diárias em mai. de 2023
Resposta de Reservations em 27 de jun. de 2023
Thanks for staying with us. We appreciate your feedback!

10/10 - Excelente

Gabor

Hospedou-se por 2 diárias em mai. de 2023
Resposta de Reservations em 20 de mai. de 2023
Thanks for staying with us. We appreciate your feedback!

10/10 - Excelente

Rosemarie

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Negril
Always a fabulous experience! Love the food,people and place
Hospedou-se por 10 diárias em mai. de 2023
Resposta de Reservations em 12 de mai. de 2023
Hello Rosemarie,Thank you for taking the time out to provide a rating of your experience during your recent viist at our hotel. We are pleased to see that you had a woderful stay based on the rating that you have provided. It was our pleasure in hosting you here with us and looking forward to your return visits with us.

10/10 - Excelente

Raquel

Hospedou-se por 3 diárias em mai. de 2023
Resposta de Reservations em 8 de mai. de 2023
Thank you for staying with us. It was our pleasure hosting you here with us and pleased to know you had a wonderful stay based on the rating that you have provided.Wishing you all the best and looking forward to your return visit with us.

10/10 - Excelente

William

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Wonderful property, Mr Geisel family a staff all are very good and thoughtful hosts . From the European atmosphere to the food , food options , hours , friendly staff, clean rooms I couldn’t ask for more I stayed in the old part with garden view worked for my.budget
Hospedou-se por 5 diárias em abr. de 2023
Resposta de Reservations em 29 de abr. de 2023
Thank you for staying with us and for taking the time out to post a review of your experience during your visit.We are pleased to know that you had a great stay and everything was to your approval.Wishing you all the best and looking forward to your future visis.Regards

10/10 - Excelente

John

Hospedou-se por 3 diárias em abr. de 2023
Resposta de Reservations em 8 de mai. de 2023
Thank you for taking the time out to provide a rating of your experience during your recent viist at our hotel. We are pleased to see that you had a woderful stay based on the rating that you have provided. It was our pleasure in hosting you here with us and looking forward to your return visits with us.

10/10 - Excelente

Martin

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Perfect spot
Right on the beach. Under palm trees with a nice breeze. It’s the perfect spot for a restful vacation. The restaurant is a great place to start the day with a great choice of breakfast plates. The bedrooms are roomy and comfortable and the staff is very friendly.
Hospedou-se por 5 diárias em abr. de 2023
Resposta de Reservations em 28 de abr. de 2023
Hello Martin,Thank you for taking the time out to post a review on the experience you encountered whilst staying at our property.Good to hear that you had a great stay and found our property to the perfect spot for a restful vacation as well as the restaurant to start your day with great choices of breakfast plates and the roomy and comfortable bedrooms and friendly staff.We appreciate your visit and look forward in welcoming and hosting you in the future.

10/10 - Excelente

Pearl

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Cleanliness, staff service always respectful and accommodating. Entertainment and proximity to beach and safe atmosphere. Definitely will stay here again
Hospedou-se por 7 diárias em mar. de 2023
Resposta de Reservations em 8 de mai. de 2023
Thank you for taking the time out to post a review of your experience during your recent stay with us. We are happy to hear that your stay was wonderfu and you will definitely stay with us again.It was also our pleasure in hosting you here with us and will be looking forward to your return visit with us.

6/10 - Ok

Cristina

Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 5 diárias em mar. de 2023
Resposta de Reservations em 18 de mar. de 2023
Thank you for staying with us! We hope you enjoyed your stay and look forward to welcoming and hosting you again.

8/10 - Boa

James

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very good overall, with a couple of quirks
Our third-floor ocean view room in the new wing was nice though narrow. The bathroom was large and nicely appointed. The hotel is well-located in the heart of the best and safest part of Seven Mile Beach. The on-site restaurant was lovely and the food was good. The clientele was primarily 50-plus with some families sprinkled in. We liked that they were evenly distributed between Germans, French, Canadians and Americans. The whole place, especially the beach with its lush trees that provide necessary shade, had a comfortable, moderately upscale vibe that, fortunately in our view, also wasn't ostentatious. BUT. It turns out that there is fierce competition for the shade, such that, at least in high season, one of your party will have to arise at 6:30 and go down to the beach and lay claim to some chaises, which also might involve negotiating (as it were) that process with one of the workers who supervises the beach. It also might involve, as it did our case, being told by another guest oozing arrogance that you had no right to put your stuff in an area that was, he maintained, reserved for his group by arrangement with one of those staff. And mind you, you're given no forewarning about this process when you check in or when you first hit the beach. Bummer! We figured it out, but it left a bad feeling. Lastly, twice in the late afternoon when we needed to shower, there was no water whatsoever, a problem that was fixed as quickly and mysteriously as it appeared.
Hospedou-se por 7 diárias em fev. de 2023
Resposta de Reservation em 16 de mar. de 2023
Hello James,Thank you for taking the time to post a review on your recent experience whilst staying at our hotel. It was our pleasure in hosting you here with us and despite some of the negative experiences which we will definitely be looking into so they can be addressed to avoid future reoccurrence we are pleased to know that overall your stay with us was okay.We do hope we will have the pleasure of hosting you here with us once again.

10/10 - Excelente

Ronald

Viagem em grupo, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great spot right in the middle of seven mile beach. Staff was great. Very clean.
Hospedou-se por 7 diárias em fev. de 2023
Resposta de Reservations em 18 de mar. de 2023
Hello Ronald,Thank you for the review posted on your recent visit at our property.We are pleased to hear that you found the location of the property to be in a great spot as it is right in the middle of the 7 mile beach as well as the cleanliness and great staff.It was our pleasure in hosting you here with us and definitely looking forward to your future visits.

10/10 - Excelente

Colleen

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Stay here immediately
I cannot think of enough nice things to say about this resort. This was our first time to Negril & Jamaica in general and I had done an obscene amount of research for this trip. We switched hotels twice (Couples Swept away > Skylark> Charela) due to budgeting and to be honest I was nervous we were not going to be happy with Charela and it wasn't going to be nice or luxurious enough. I was humbled to say the least. While not the most luxurious or expensive hotel Ive ever stayed in there is something about its romantic, rustic vibe and charm that has made it one of my top favorites. The property is unbelievable- this stretch of beach is absolutely gorgeous, I'd wager that it is the prettiest stretch of beach in Negril. This place is so romantic. The staff was polite and efficient. There is the sweetest "family dog" named "Kush" that roams the property and beach and we were sad to leave. Our room was immaculately clean. We paid about $700 less per night than friends staying at CSA and our room was twice as large with a HUGE two person tub, a balcony overlooking the live music stage, and beach. The restaurant? 10 out of 10. The absolute BEST Fresh flaky croissants and ham and cheese omelets served to us each morning on the beach or brought to our room. Eating the most decadent Chicken Alfredo pasta while listening to the band and the waves crash just steps away is a core memory. I never thought I would MISS a hotel as much as I do right now.
Hospedou-se por 6 diárias em jan. de 2023

8/10 - Boa

Steven, Sherbrooke

Hospedou-se por 7 diárias em jan. de 2023

10/10 - Excelente

Lyle

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great clean and excellent location on the beach. Beautiful shady beach
Hospedou-se por 5 diárias em jan. de 2023
Resposta de Nadine - Reservations em 2 de fev. de 2023
Thank you for taking the time to post a review of our property, greatly appreciated.Good to know you found the property to be in excellent location on the beach which offers a beautiful shady beach.It was our pleasure accomodating you and do look forawrd to your future visits.