Hotéis perto de Naval Station Norfolk Pass & ID Office VA

"Property under major renovation and not once was it mentioned on line or anywhere else. Literally walked through power tools, tarps, construction workers to get to the elevator. Our room appeared to have been renovated already but smelled like bug spray. The refrigerator was warm. The coffee maker didn't have an accessible outlet to plug it in and the people who were sent to assist in resolving any of this did not speak English and were trying to translate on an app. We could still not...

"My husband and I were impressed with the our short stay; the room was very spacious and had everything we needed. Sadly, the TV is not a smart TV but luckily, it was quick trip for us. A firestick might come in handy.l for future reference. We highly appreciated the complimentary breakfast. Overall, we enjoyed the stay and didnt have any issues."

"Do not have one negative thing to say about this place. All of the reviews really matched what we experienced."

"Staff was friendly, rooms were clean, but needed some updating."

"Toilet wasn't clogged but wouldn't flush right our main door had a half inch gap in the corner of it had to put a towel in front of it to keep the bugs out air conditioner worked but looked like it was falling out of the wall . Called and asked staff for wash cloths said they were being washed went to the front desk later in the day lady wrote down the room number said they would take some up later never seen them . View of the bay was great pool was nice."

"This is a spectacular little boutique hotel in downtown Norfolk. The location is great for walking to the theater and the water district. There’s dining everywhere. The biggest bonus is the glass art museum that’s included with your stay."

"The staff was pleasant and love the restaurant on site"

"Very poor customer service. I made my reservation two weeks in advance and expected the hotel to honor my booking. On the day of check-in, my flight was delayed, so I called the hotel and spoke with the manager. I explained that I would be arriving late, and she assured me that it would not be a problem. When I finally arrived, the receptionist informed me that the hotel was sold out and that my room had been given away. I was told they had tried to contact me but could not find my phone...

"Good and clean, i liked "

"The property was horrible. The bed had a whole in the side of the mattress. The platform bed was almost on the floor I wished I could attach pictures. Initially I was going to cancel the room. Then the sent me a email thanking me and stated they had renovations. THAT WAS A LIE! STAY AWAY!!"

"The bar staff and restaurant staff were great. We really enjoyed interacting with them. The front desk staff efficient and nice. But, we had a few problems in the room that were addressed after I talked to the desk....after few times. -The air conditioner was so loud and made a big bang when it turned on during the night. -I found mold on our sheets. I told the front desk and they said they would get the housekeeper to change our linens. I asked the housekeeper later she didn't seem to...

"A/C was great!"

"My 9 yo and I were so turned off my the greasy walls, smoke burn bedding and busted bathroom that we left after 10 minutes. Our reservation said no smoking but they put us in a heavily smoked out room with air that was unbreathable."

"The room was adequate, nothing more. Neither the TV nor the fridge worked. If you're on a tight budget, I guess this place is good enough. But if you can spare a few dollars, go elsewhere!"

"The building and the staff were great! Such a cute property and a really nice room. Only downside was that it was pretty loud due to traffic noise outside (and an early morning party in the parking lot next door). But the staff and amenities were really top notch, and breakfast was very tasty both days!"

"It was a great place to stay and go on various dinner dates"

"The staff was very helpful and kind. A gentleman named Eric was super helpful when I checked in"

"Very close to the beach. Great rooms for the price. Short drive to the Virginia beaches."