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Avaliações de Quality Inn near Parc Natchitoches

2.5 out of 5
Quality Inn near Parc Natchitoches
5362 University Pkwy, Natchitoches, LA

Avaliações

7,6

Boa

Nota 10 - Excelente. 163 de 547 avaliações" "
Nota 8 - Boa. 198 de 547 avaliações" "
Nota 6 - Ok. 95 de 547 avaliações" "
Nota 4 - Insatisfatória. 49 de 547 avaliações" "
Nota 2 - Terrível. 42 de 547 avaliações" "

7,8/10

Limpeza

8,2/10

Serviço e funcionários

7,2/10

Comodidades

7,4/10

Condições e instalações da propriedade

7,2/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Danielle

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024

8/10 - Boa

Bradley

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e comodidades
price
Hospedou-se por 2 diárias em mai. de 2024

6/10 - Ok

Henry

Viagem com a família, Viagem com família e crianças pequenas
Had two rooms one had dirty sheets, both bathrooms where broken,one door had a big gap. Had to flush the toilet with a hanger
Hospedou-se por 2 diárias em mai. de 2024

8/10 - Boa

Tia

Viagem de negócios
Pontos positivos: Serviço e funcionários
Ok place
Hospedou-se por 5 diárias em mai. de 2024

4/10 - Insatisfatória

Angela

Viagem a dois
Pontos negativos: Condições e instalações da propriedade
The staff are super nice, it’s just an old building. I wasn’t expecting that.
Hospedou-se por 2 diárias em abr. de 2024

10/10 - Excelente

jeremy

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024

2/10 - Terrível

wesley

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Our bathroom had per on the toilet and it stunk like pee as well It also smelled like cigarettes and the room floor was filthy
Hospedou-se por 1 diária em fev. de 2024

8/10 - Boa

Pierre Marc

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
Pour une nuit
Hôtel de facture moyenne. La chambre est plutôt propre mais mériterait un rafraîchissement. L’hôtel est globalement un peu vieillissant et le petit déjeuner a le mérite d’exister … Bien pour une nuit pas plus …
Hospedou-se por 1 diária em fev. de 2024

6/10 - Ok

Phil and Susan

Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Mostly workmen in utility trucks, which took much of the parking. Light above bath sink did not work, making shaving and makeup application pretty problematic. Breakfast was good and included juice, coffee, sausage and eggs, biscuits and gravy, and waffles. Front desk person was cordial.
Hospedou-se por 1 diária em fev. de 2024

10/10 - Excelente

Alexander

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Ruhige und gepflegte Unterkunft. Sehr zuvorkommendes, hilfsbereites Personal. Die freundliche Dame an der Rezeption hat mir auf Nachfrage nach den Raucherbereichen tatsächlich ein Raucherzimmer gegeben.

8/10 - Boa

Shanna

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice hotel for the price
Hospedou-se por 1 diária em jan. de 2024

4/10 - Insatisfatória

saniya

Pontos positivos: Comodidades
Pontos negativos: Limpeza e condições e instalações da propriedade
They had ROACHES!!!! The room was cleaned and everything, but once we turned off some of the lights, baby roaches started coming out then adult roaches started to. So, my mom called the front desk and told them about it.. asked for another room. And it was no hesitation, she moved us to another room. That room didn’t have roaches though. I’ll never stay there again. Ew
Hospedou-se por 1 diária em jan. de 2024

10/10 - Excelente

Joseph, Helena

Hospedou-se por 1 diária em jan. de 2024

8/10 - Boa

Britney

Viagem com família e crianças pequenas
Pontos positivos: Serviço e funcionários
Hospedou-se por 1 diária em dez.. de 2023

10/10 - Excelente

Achellis

Viagem de negócios, Viagem a dois
Pontos positivos: Serviço e funcionários e comodidades
Tub need to be painted glad it was a shower n not just a tub other then that is was ok
Hospedou-se por 1 diária em jan. de 2024

10/10 - Excelente

Pamela

Hospedou-se por 2 diárias em dez. de 2023

8/10 - Boa

Cheryl

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The room was quiet and conducive to the rest we needed. Breakfast was nothing great but standard for the type hotel. The room was comfortable and clean with the exception of the Grand-daddy long leg spider and its web in the bathroom. I would stay again.
Hospedou-se por 1 diária em dez.. de 2023

8/10 - Boa

Umakanta

Hospedou-se por 1 diária em dez.. de 2023

10/10 - Excelente

Barbara

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It met our needs and was very clean. Breakfast was good.
Hospedou-se por 1 diária em dez.. de 2023

2/10 - Terrível

Steven

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
We left after the first night. Just rotten people to deal with, and it took an hour to check in, had to switch rooms, and they blamed Expedia for a lot of it. Charged us for the second night even though we checked out at 930am. Again, they blamed Expedia again. Told us using 3rd party bookings was our biggest mistake, that we had no rights. Virgina at the front desk was the rudest.I have traveled with Expedia for 10 years and never been punished like this before for using your service. We just went home, big disappointment, not to mention lost money.
Hospedou-se por 2 diárias em dez. de 2023

10/10 - Excelente

Keri

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
There was absolutely nothing wrong with this property, except that it’s older and the doors open directly to the outside but that is what it is. The lady in the office was super sweet and helpful. Overall a just fine stay to see the Christmas lights in Natchitoches.
Hospedou-se por 1 diária em dez.. de 2023

6/10 - Ok

Tracy

Pontos positivos: Serviço e funcionários
I had reservations and it still took awhile to check in. The minute I opened the door to Room 126, it smelled the cat pee! They moved us to a different room. Older motel that has been painted over. Breakfast was decent, but if a group walked in, you had to go ask the front to replenish which took awhile bc there was usually only one person working. Toilet moved when you sat on it. AC is not cold. Just an average stay.
Hospedou-se por 1 diária em dez.. de 2023

8/10 - Boa

TONYA

Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 1 diária em nov. de 2023

8/10 - Boa

Victoria

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
I’d stay again
The beds were really comfy and the free breakfast was really good. They had a good variety of food and the lobby was very clean. The bathrooms were not the cleanest but it was still clean enough to stay the weekend. The beds were clean.
Hospedou-se por 2 diárias em dez. de 2023

6/10 - Ok

Raquel

Pontos positivos: Serviço e funcionários e comodidades
Not a bad place to stay for a quick overnight trip. The pillows were a bit odd (small and square) and the bed a bit lumpy and the bathroom could have been cleaner. Overall a good value for the area.
Hospedou-se por 1 diária em dez.. de 2023

8/10 - Boa

Christine

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 4 diárias em nov.. de 2023

2/10 - Terrível

Lequanta

Viagem com a família
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
The floor was soaked and the tv didn’t work
Hospedou-se por 1 diária em dez.. de 2023

6/10 - Ok

Alison

Viagem com a família
Pontos negativos: Limpeza e comodidades
Bathroom was dates and toilet very dirty. Whole place dates and musty. Stains on bedspread.
Hospedou-se por 2 diárias em dez. de 2023

10/10 - Excelente

Alexis

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I liked that the eating area was kept clean and room was in great shape. Very clean overall.
Hospedou-se por 1 diária em nov. de 2023

2/10 - Terrível

Pamela

Viagem de negócios
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
My stay sucked
Fire alarm kept going off. The bathroom towel rack fell down when I touched it. Telephone didn’t work kept having to drive to front desk to ask for services
Hospedou-se por 1 diária em nov. de 2023

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Great place usually!!!!
This is the only place i stay when i visit. Its simply convenient for me and the family that i visit.... i have never had an issue here. However this stay was not great. The breakfast was terrible. The lady at the front desk was not willing to keep it up at all. We were a party of 8 with e rooms. Two of us went to get breaskfast at 7 30 ish.... there was fresh food and coffee. Shortly after this , about 9 people showed up. (all from the same party) and completely wiped out the food. We asked if it could be refilled because we still had people to feed .... ahe put out 2 biscuits and 2 sausage patties and a tray of un done eggs. This was at 8 00 ans was told that breakfast was about to be over ... when i told her that i nade my people wait because there was NO room in the lobby i was told ...'sorry'. And as far as the coffee i was told oh its not my problem.... so maybe the lady in the mornings is just a little to comfortable with her job.....
Hospedou-se por 1 diária em nov. de 2023

10/10 - Excelente

francois

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Quick nice stsy
Hospedou-se por 1 diária em nov. de 2023

10/10 - Excelente

Beverly

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Employees so nice. Very Accomadating. Breakfast good.
Hospedou-se por 3 diárias em nov.. de 2023

8/10 - Boa

Elijah

Hospedou-se por 1 diária em nov. de 2023

4/10 - Insatisfatória

Samantha

The lady at the front desk was wonderful and sweet as can be. The room was dirty. There was dirt on the floor in the bathroom. The vent in the bathroom had a big gap between ceiling and vent. I stayed two nights and the next day the room was not cleaned. I would have at least expect the thrash to be thrown and fresh towels and wash rags. I really don’t think that the sheets were clean.
Hospedou-se por 2 diárias em out. de 2023

4/10 - Insatisfatória

Yang

Viagem com a família
The property had kind staff but was very run down. There were various types of bugs in the room, they were not using pest control services. There were dark handprints all over the bath door which badly needed painting. The decor appeared to be forty or more years old. The linens were clean but so wrinkled up. A big disappointment. The tv didn’t work and then a man came to adjust it and got it on but explained that if we ever turned it off it would not turn on again!
Hospedou-se por 2 diárias em out. de 2023

6/10 - Ok

Heather

Hospedou-se por 1 diária em set. de 2023

8/10 - Boa

becky

Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2023

8/10 - Boa

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Ok overall
Clean room but some yellowish sheet. Excellent breakfast and nice staff
Hospedou-se por 1 diária em set. de 2023

10/10 - Excelente

Tina

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Needed a good stopping place for the night. Very pleased with clerk. Housekeeping friendly and helpful. Building is cared for. Bkft was hot. Will return when in the area.
Hospedou-se por 1 diária em ago. de 2023

8/10 - Boa

Kelli

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was in a nice location right outside town near gas stations and restaurants. The only downside for us was the air conditioner didn’t cool the room to our liking. Overall the place was great for the price! We’ll stay there again if in the area!
Hospedou-se por 2 diárias em jul. de 2023

10/10 - Excelente

John

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jul. de 2023
Resposta de Hotel Manager em 18 de jul. de 2023
Dear John,Thanks for your stay.I'm glad we could provide you a pleasant, comfortable and quiet experience that contributed positively to your stay in the area. We take great pride in serving guests well, and I'm glad we're meeting and exceeding expectations. I hope you will be able to stay with us again soon. Sincerely, Hotel Manager

8/10 - Boa

Candace

Hospedou-se por 2 diárias em jun. de 2023
Resposta de Hotel Manager em 18 de jul. de 2023
Dear Candace,Thank you so much for sharing your recent stay with us. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

2/10 - Terrível

Troy

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Food on floor in room corner. Does not begin to meet normal hotel standards. Young desk clerk clueless. Could not operate television and desk did not repeatedly answer phone. Asked clerk if we could cancel 3 night reservation, get refund, and find another motel and she said “no”. Left after 1st night. Do not know if partial refund or not.
Hospedou-se por 3 diárias em jun. de 2023
Resposta de Hotel Manager em 22 de jun. de 2023
Dear Troy,Thanks for your comments. Please accept our heartfelt apology that the level of service you received did not meet the usual high standards our guests have come to expect from us over the years. This is not an indication of how we normally do business, and I'm concerned with the quality of your experience. I have personally taken action based on your comments to investigate these claims. This is something we take very seriously and if necessary we will take immediate action. We take all comments seriously and will do better for you next time.Sincerely,Hotel Manager

2/10 - Terrível

Don

Pontos negativos: Limpeza e condições e instalações da propriedade
For a little more money could had much nicer rooms at different hotel chain. Noticed the ceiling in bathroom had water stains and one area where the Sheetrock sagged down from water. There was also water around tub and toilet with no noticeable leaks. Would not recommend this hotel.
Hospedou-se por 2 diárias em jun. de 2023
Resposta de Hotel Manager em 15 de jun. de 2023
Dear Don,Thank you for sharing your feedback with us. We apologize for the issues you encountered during your stay, including the water stains and maintenance issues in the bathroom. We take these concerns seriously and will address them with our team to ensure improvements are made. We appreciate your comments and regret that we did not meet your expectations. We hope you will give us another opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

10/10 - Excelente

Jada

Viagem com a família
Pontos positivos: Serviço e funcionários e conforto do quarto
Pontos negativos: Limpeza
Great place.... just do better...
The young lady that was checking people in didn’t want to be there and it was very obvious. She had no desire to help or be nice whatsoever. We always stay here when in town with no problems, this time the only problem was the room cleanliness. I had to move the chair in the room to make room fir things and the STUFF that i found under it was disgusting. Lets not mention the a/c filters.... just wow. The pool is not well maintained either.
Hospedou-se por 2 diárias em jun. de 2023
Resposta de Hotel Manager em 13 de jun. de 2023
Dear Jada,Thank you for your feedback and for choosing our hotel. We appreciate your positive rating and are sorry for the issues you encountered. We will address the concerns regarding staff attitude, room cleanliness, and pool maintenance to ensure a better experience for future guests. Your comments are valuable to us, and we hope to have the opportunity to exceed your expectations on your next visit.Sincerely, Hotel Manager

6/10 - Ok

katrina

Pontos positivos: Condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em mai. de 2023
Resposta de Hotel Manager em 30 de mai. de 2023
Dear katrina,Thank you so much for sharing your recent stay with us. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

8/10 - Boa

Pamela

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Bad coffee.
The coffee pot in the room had a horrible taste to it. The coffee in the breakfast area was even worse. Not much of a breakfast, so we went out to IHOP. Won’t be staying there in the future.
Hospedou-se por 1 diária em mai. de 2023
Resposta de Hotel Manager em 30 de mai. de 2023
Dear Guest,We apologize for the disappointing coffee experience and limited breakfast options during your stay. Your feedback is important to us, and we'll address these issues to improve our offerings. We regret that we couldn't meet your expectations and understand your decision. We appreciate your comments and hope you'll consider giving us another chance in the future.Sincerely, Hotel Manager

10/10 - Excelente

Candy

Viagem com a família
Pontos positivos: Limpeza
Easy to find top floor.
Hospedou-se por 1 diária em mai. de 2023
Resposta de Hotel Manager em 30 de mai. de 2023
Dear Candy,Thank you for sharing your feedback. We're pleased to hear that you found it easy to locate the top floor during your stay. Our aim is to provide a seamless experience for our guests, and we're glad you had a smooth navigation within our property. We appreciate your support and hope to welcome you back in the future.Sincerely, Hotel Manager