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Avaliações de Courtyard by Marriott Nassau Downtown/Junkanoo Beach

3.5 out of 5
Courtyard by Marriott Nassau Downtown/Junkanoo Beach
West Bay Street, Nassau

Avaliações

7,4

Boa

Nota 10 - Excelente. 306 de 977 avaliações" "
Nota 8 - Boa. 299 de 977 avaliações" "
Nota 6 - Ok. 191 de 977 avaliações" "
Nota 4 - Insatisfatória. 95 de 977 avaliações" "
Nota 2 - Terrível. 86 de 977 avaliações" "

8,0/10

Limpeza

8,2/10

Serviço e funcionários

7,0/10

Comodidades

7,0/10

Condições e instalações da propriedade

7,0/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

AVELYNO

Viagem de negócios
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hotel estava sujo, muito cara a estadia e café da manhã horrível
Hospedou-se por 3 diárias em nov.. de 2020
Resposta de SFrazier em 20 de dez. de 2020
Thank you for choosing the Courtyard by Marriott for your recent stay. Please note your feedback has been shared within the organization as a way to improve and exceed our guest expectations.

10/10 - Excelente

ALEXANDRE

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excelente Custo-Beneficio
Hotel reformado de frente à Praia de Junkanoo Beach e próxima ao centro de Nassau. Excelente instalações, boa internet e serviços adequados. Embora seja em frente à praia, não gostei da localização, pois achei o local deserto. Gostei mais da área da Paradise Island. O centro de Nassau praticamente fecha as 17:00 horas.
Hospedou-se por 1 diária em jul. de 2018
Resposta de S. Frazier em 4 de out. de 2018
Obrigado por ficar com a gente, vou compartilhar seus comentários dentro da organização de forma adequada

4/10 - Insatisfatória

Eliane

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Courtyard by Marriott , não se engane com a assina
O hotel é bem localizado, porém a limpeza deixa muito a desejar, não há serviço de concierge, apenas um quiosque de uma agencia de turismo local muito ruim, pouca informação (isto qdo há funcionário). Nem o gerente geral, que é muito simpático, sabe dar informações básicas de turismo ou eventos que acontecem na cidade. Toalhas para piscina ou praia tem para quem chegar primeiro e sinceramente ....não entre na piscina é muito suja, serve apenas para as gaivotas se refrescarem. A rede Marriot deveria se envergonhar do serviço que oferece. Os manobristas são os únicos que dão algum tipo de informação útil ao cliente. Definitivamente não recomendo este hotel a ninguém
Hospedou-se por 7 diárias em dez. de 2017

6/10 - Ok

Viajante verificado

Pontos negativos: Serviço e funcionários
Hotel ok, bem localizado
Hotel grande e bem localizado, um pouco caro para o que apresenta, um bom hotel mas nada de mais

8/10 - Boa

Cecilia M

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Conforto do quarto
Hotel limpo com vista maravilhosa.
Ao viajar com uma amiga, reservamos camas separada mas nos deram um quarto com cama king size. O ar condicionado do quarto estava quebrado, estava extremamente gelado. Conseguimos um cobertor extra após alguma espera. Apesar disso, os funcionários são muito atenciosos e gentis. A localização é boa, fica entre downtonw e o fish fry. A Praia em frente ao hotel é linda.

10/10 - Excelente

Melanie

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The staff was so wonderful! They went above and beyond to make our stay the best!
Hospedou-se por 1 diária em mai. de 2024

10/10 - Excelente

Star

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I saw a lot of bad reviews about this property, however I still decided to book. When we arrived it was amazing. All of the staff at this property were friendly, the rooms were clean, beach and bars were easily accessible, it was amazing. I would stay over and over again
Hospedou-se por 2 diárias em abr. de 2024

8/10 - Boa

Sheenette

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It was at the walking distance of Arkwark Cay (food places) and the beach. The property was decent and the staff were friendly.
Hospedou-se por 3 diárias em abr. de 2024

10/10 - Excelente

John

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Pool area was closed for remodeling
Hospedou-se por 6 diárias em abr. de 2024

6/10 - Ok

Lena

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff was very courteous and accommodating. The hotel was very clean. The only issue was the water wasn't hot during the4th day. I wish they would've put up a sign up to let us know.. or gave us a call. Otherwise it was a good exoerience.hot during
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Kendea Young em 27 de abr. de 2024
Hello Lena, Thank you for taking the time to let us know about your experience whiles staying with us. Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

4/10 - Insatisfatória

Ralph

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Let me start by saying that the staff were all super friendly and kind. My gripe was with the overall condition of the place. I was booked for 4 nights and 5 days and only ended up staying 2 nights. Let me preface this by saying that they were undergoing a remodel at the time. With that being, the focus appeared to be more so on cosmetics vs build quality. If I could rate my first room out of 10, it would get a 2. The AC made a horrible loud obnoxious noise throughout the entire night, causing me to request another room. However, even the 2nd room had a similar issue smh. There were several nails sticking out the bathroom doors, stained areas throughout the entire room. The bathroom door would not stay close so it had to be left ajar. The water left a yellow stain in the tub which was very disturbing in of itself. There were several non-working elevators throughout the property. For a place charging about $200 a night, I was shocked. It’s like the company did not care about standards nor its guest. I believe they are able to get away with charging that much for deplorable conditions all because it’s the capital and they are right next door to a port for cruise ships. Out of my 35 years on this earth, this is bar far the worse place I’ve ever stayed. That is saying a lot since considering that I’ve stayed at $50 motels. The only saving grace is the location and their staff.
Resposta de Kendea Young em 24 de abr. de 2024
Thank you for taking the time to let us know about your experience whiles staying with us.Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area

6/10 - Ok

Chantal

Pontos positivos: Serviço e funcionários
There were roaches in the room. Building needs repair. Room 211
Hospedou-se por 1 diária em abr. de 2024
Resposta de Kendea Young em 17 de abr. de 2024
Hello Chantal, Thank you for taking the time to let us know about your experience whiles staying with us. Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

8/10 - Boa

Blanda

Viagem com a família
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Everything great
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Kendea Young em 11 de abr. de 2024
Hello Blanda,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

10/10 - Excelente

Wilnise

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Always a pleasure to stay there
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Kendea Young em 11 de abr. de 2024
Young, KendeaHello Wilnise,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

2/10 - Terrível

william

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Staff was nice. Remodeling was super noisy no sleep hours past 7 a.m.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Kendea Young em 11 de abr. de 2024
Hello William, Thank you for taking the time to let us know about your experience whiles staying with us. Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area

10/10 - Excelente

ROGELIO

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff was very friendly. The property was very clean and up kept. Zero compliments. Very family friendly and safe
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Kendea Young em 9 de abr. de 2024
Hello Rogelio,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

2/10 - Terrível

Kirsy

Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Kendea Young em 11 de abr. de 2024
Hello Kirsy, Thank you for taking the time to let us know about your experience whiles staying with us. Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area

4/10 - Insatisfatória

Sherrell

Pontos negativos: Condições e instalações da propriedade
The room we stayed in had a bad odor like a cesspit scent, too much noise from workers that was working on the pool side
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Kendea Young em 9 de abr. de 2024
Hello SherrellThank you for taking the time to let us know about your experience whiles staying with us. Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area

8/10 - Boa

Anna Evlyn

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We had a one night layover in Nassau. The Courtyard Marriott was perfectly acceptable for an overnight. It was clean, the restaurant and bar were good, and all the staff were excellent.
Resposta de Kendea Young em 9 de abr. de 2024
Hello Anna,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

6/10 - Ok

Dion

Hospedou-se por 7 diárias em mar. de 2024
Resposta de Kendea Young em 27 de abr. de 2024
Hello Dion, Thank you for taking the time to let us know about your experience whiles staying with us. Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

6/10 - Ok

Sanzida Afrin

Pontos negativos: Serviço e funcionários
Hospedou-se por 1 diária em mar. de 2024
Resposta de Kendea Young em 7 de abr. de 2024
Hello Sanzida, Thank you for taking the time to let us know about your experience whiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

10/10 - Excelente

Nejla

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Kendea Young em 7 de abr. de 2024
Hello Nejla, Thank you for taking the time to let us know about your experience whiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

6/10 - Ok

Anjanette

Viagem com a família
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Hotel is clearly old! They were clearly doing maintenance and chose to do heavy pounding and drilling from midnight to wee hours of the morning. Got no sleep. This was all despite several calls each night to front desk about the issue. Restaurant menu is the same every day! Not impressed not worth the money value. Will try the British Colonial next time.
Hospedou-se por 7 diárias em mar. de 2024
Resposta de Kendea Young em 5 de abr. de 2024
Hello Anjanette,Thank you for taking the time to let us know about your experience whiles staying with us.Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area

10/10 - Excelente

Chiyoko

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Kendea Young em 5 de abr. de 2024
Hello Chiyoko,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

2/10 - Terrível

Karan

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Kendea Young em 14 de abr. de 2024
Hello Karan, Thank you for taking the time to let us know about your experience whiles staying with us. Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area

8/10 - Boa

Edward, Buxton

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Property location is great, staff are friendly. Hotel does feel old, multiple leaks (there was a storm in progress when I checked in) and the lobby and room generally looked tired for the cost of the stay. But still a good overall experience.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Kendea Young em 3 de abr. de 2024
Hello Edward,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

10/10 - Excelente

Erin

Hospedou-se por 1 diária em mar. de 2024
Resposta de Kendea Young em 20 de abr. de 2024
Hello Erin,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

10/10 - Excelente

Adam

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em mar. de 2024
Resposta de Kendea Young em 3 de abr. de 2024
Hello Adam,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

4/10 - Insatisfatória

Matt

Viagem de negócios
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Overpriced hotel for the condition, and certain unfriendly staff.
Resposta de Kendea Young em 3 de abr. de 2024
Hello Matt, Thank you for taking the time to let us know about your experience whiles staying with us. Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area

10/10 - Excelente

Helen

Viagem em grupo
Pontos negativos: Limpeza
The hotel needs to take up the flooring it smells and unsafe to walk on
Hospedou-se por 6 diárias em dez. de 2023
Resposta de Kendea em 3 de abr. de 2024
Hello Helen,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

4/10 - Insatisfatória

Marlene L

Viagem com a família
Pontos negativos: Condições e instalações da propriedade
Ceiling was linking at the entrance of the hotel, on my last day the hot water was not working. I was told I couldn’t get a receipt, there was on elevator. There was no microwave in the room.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Kendea Young em 28 de mar. de 2024
Hello Marlene,Thank you for taking the time to let us know about your experience whiles staying with us.Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area

10/10 - Excelente

Jum Hee

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 6 diárias em mar. de 2024
Resposta de Kendea Young em 3 de abr. de 2024
Hello Jum Hee,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

10/10 - Excelente

Dawn

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Clean, restaurant on premise open until 10:30pm. I like that they've accross from the beach.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Kendea Young em 28 de mar. de 2024
Hello Dawn,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

6/10 - Ok

Deborah, Jamestown

Viagem com a família
Pontos positivos: Limpeza
Pontos negativos: Comodidades e condições e instalações da propriedade
For the price we paid, and the pictures that were shown online, this property did not meet our expectations. It was in very poor condition, other than our room, which appeared to have renovated somewhat recently. All of the common areas were rundown, and the dining options were very limited. The description and photos gave a completely different impression of this property.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Kendea Young em 28 de mar. de 2024
Hello Deborah,Thank you for taking the time to let us know about your experience whiles staying with us.Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area

8/10 - Boa

Erika Patricia Yepes

Viagem com a família
Pontos positivos: Limpeza
Pontos negativos: Comodidades
I didn't like that we had to leave and enter through an area that smelled very bad of garbage. Upon our arrival we did not find a person who could tell us about tours and activities to do in the Bahamas, only two days later a person was there
Hospedou-se por 6 diárias em mar. de 2024
Resposta de Kendea Young em 24 de mar. de 2024
Hello Erika, Thank you for taking the time to let us know about your experience whiles staying with us. Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area

10/10 - Excelente

Maria, Wakefield

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Claid and Patricia were so helpful and nice. Everyone is very nice
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Kendea Young em 22 de mar. de 2024
Young, KendeaHello Maria,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

10/10 - Excelente

Mete Orhun

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It is nice hotel :)
Hospedou-se por 6 diárias em mar. de 2024
Resposta de Kendea Young em 20 de mar. de 2024
Hello Mete,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

4/10 - Insatisfatória

William

Pontos negativos: Limpeza e serviço e funcionários
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Kendea Young em 22 de mar. de 2024
Hello William, Thank you for taking the time to let us know about your experience whiles staying with us. Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area

6/10 - Ok

Terrence

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
Current construction on 1/2 of hotel, only one of the pools is open. Staff super accomidating and very friendly.
Hospedou-se por 6 diárias em mar. de 2024
Resposta de Kendea Young em 20 de mar. de 2024
Hello Terrence,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

10/10 - Excelente

Karina

Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Accessible to everything
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Kendea Young em 18 de mar. de 2024
Hello Karina, Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

10/10 - Excelente

Porsha Stubbs

Pontos positivos: Condições e instalações da propriedade
Great property to stay at
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Kendea Young em 18 de mar. de 2024
Hello Porsha, Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

6/10 - Ok

Carlos, Navarre

Viagem de negócios
Pontos negativos: Serviço e funcionários e comodidades
The hotel and staff is badly , the restaurant service is terribly, the AC unit in the room is irritated the sound and vibration I not recommend used this hotel Not travel to Barbados
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Kendea Young em 16 de mar. de 2024
Hello Carlos,Thank you for taking the time to let us know about your experience whiles staying with us.Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area

10/10 - Excelente

Brian

Hospedou-se por 4 diárias em mar. de 2024
Resposta de Kendea Young em 5 de abr. de 2024
Hello Brian,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

10/10 - Excelente

Meredith, Kingwood

Hospedou-se por 3 diárias em mar. de 2024
Resposta de Kendea Young em 5 de abr. de 2024
Hello Meredith,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

8/10 - Boa

Venolia, ft. lauderdale

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Drink coupon
Hospedou-se por 1 diária em fev. de 2024
Resposta de Kendea Young em 15 de mar. de 2024
Hello Venolia,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

10/10 - Excelente

Katherine

Hospedou-se por 4 diárias em mar. de 2024
Resposta de Kendea Young em 28 de mar. de 2024
Hello Katherine,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

4/10 - Insatisfatória

Vance

Viagem de negócios
Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
The property is old and run down… The wifi in the room was the worst I have ever experienced… Breakfast staff and food were great… pool was also closed for no reason… very bad value for money! Cost $250 per night should have be around $50.
Hospedou-se por 5 diárias em fev. de 2024
Resposta de Kendea Young em 6 de mar. de 2024
Hello Vance,Thank you for taking the time to let us know about your experience whiles staying with us.Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area

2/10 - Terrível

JORGE A

Hospedou-se por 1 diária em fev. de 2024
Resposta de Kendea Young em 22 de mar. de 2024
Hello Jorge, Thank you for taking the time to let us know about your experience whiles staying with us. Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area

8/10 - Boa

Maria

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 6 diárias em fev. de 2024
Resposta de Kendea Young em 6 de mar. de 2024
Hello Maria,Thank you for taking the time to let us know about your experience wihiles staying with us. We are delighted to know that you enjoyed your stay with us and look forward to seeing you in the near future.

2/10 - Terrível

Clarissa Potter Angela

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Limpeza
I came home with bed hug bites all over my legs
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Kendea Young em 6 de mar. de 2024
Hello Clarissa, Thank you for taking the time to let us know about your experience whiles staying with us.Providing the highest level of hospitality is our number one priority, I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this negative experience from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.