Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 211 de 1002 avaliações" "
10 - Excelente
211
Nota 8 - Boa. 281 de 1002 avaliações" "
8 - Boa
281
Nota 6 - Ok. 206 de 1002 avaliações" "
6 - Ok
206
Nota 4 - Insatisfatória. 151 de 1002 avaliações" "
4 - Insatisfatória
151
Nota 2 - Terrível. 153 de 1002 avaliações" "
2 - Terrível
153
6,6/10
Limpeza
7,6/10
Serviço e funcionários
6,4/10
Comodidades
6,2/10
Condições e instalações da propriedade
6,6/10
Cuidado com o meio ambiente
Avaliações
4/10 - Insatisfatória
José Mario
28 de set. de 2018
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
José Mario
Hospedou-se por 1 diária em set. de 2018
8/10 - Boa
Jose Roberto
11 de set. de 2018
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel novo.
Hotel novo, superior aos demais hotéis da mesma rede. Atendimento cordial e bom café da manhã.
Jose Roberto
Hospedou-se por 2 diárias em set. de 2018
6/10 - Ok
Josh
30 de abr. de 2024
Josh
Hospedou-se por 1 diária em abr. de 2024
Resposta de Linton RediResponse Specialist em 2 de mai. de 2024
Hello Josh, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NASHVILLE - MUSIC CITY and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Linton Red Roof Management RediResponse Specialist
10/10 - Excelente
Manfred
29 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Sicher und ruhig trotz Highway.
Manfred
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sharma RediResponse Specialist em 30 de abr. de 2024
Vielen Dank, dass Sie sich die Zeit genommen haben, über Ihre Erfahrungen im RED ROOF INN NASHVILLE - MUSIC CITY zu schreiben. Manfred, ich freue mich sehr zu lesen, dass Sie eine tolle Begegnung mit uns hatten und wir freuen uns sehr über Ihre freundlichen Bemerkungen über unser sicheres und ruhiges Hotel trotz der Autobahn. Ihr Feedback wird alle unsere Mitarbeiter ermutigen, da wir bestrebt sind, die Qualität unserer Dienstleistungen kontinuierlich zu verbessern und unseren Gästen den Komfort eines Zuhauses zu bieten.Wir freuen uns über Ihr Geschäft, Manfred, und können es kaum erwarten, Sie bald wieder bei Red Roof zu sehen, wo wir Ihnen weiterhin einen sicheren und ruhigen Aufenthalt zu einem erschwinglichen Preis bieten können!Sincerely,SharmaRed Roof ManagementRediResponse Specialist
8/10 - Boa
Quonisha
29 de abr. de 2024
Okay
Quonisha
Hospedou-se por 1 diária em mar. de 2024
Resposta de Toni-Ann RediResponse Specialist em 30 de abr. de 2024
Hello Quonisha,Thank you for your 4/5 score of our RED ROOF INN NASHVILLE - MUSIC CITY. It is great to know that your stay with us met your expectations. Feedback from our guests helps us to continually improve the quality of our services, so we appreciate you leaving yours. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist
6/10 - Ok
James, Coralville
28 de abr. de 2024
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
TV channels sucked.
James
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Sharma RediResponse Specialist em 29 de abr. de 2024
Thank you for taking a moment to leave a review, James. The staff and I at the RED ROOF INN NASHVILLE - MUSIC CITY appreciate your 3/5 score. However, you indicated that the issue regarding the Tv channel dampened your experience. Your satisfaction is important to Red Roof, so I am sorry to hear this was not the impression we left you with. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely,SharmaRed Roof ManagementRediResponse Specialist
4/10 - Insatisfatória
scott
Viagem a dois
22 de abr. de 2024
Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades
There’s no breakfast at this hotel. There was virtually no coffee as all they had was cinnamon and decaf with no cream or sweetener. There was an iron in the room, but no ironing board. There’s no closet in the room. The hair dryer supplied was unusable due to the destroyed plug . There was virtually no water pressure. The bedspread supplied was very thin. This was pretty expensive so we were unhappy with the price.
scott
Hospedou-se por 1 diária em abr. de 2024
10/10 - Excelente
Kevin
Viagem a dois
21 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice place to stay
Kevin
Hospedou-se por 1 diária em abr. de 2024
Resposta de Gabrielle RediResponse Specialist em 22 de abr. de 2024
Thank you for taking a moment to leave a review, Kevin. The staff and I at the Red Roof Inn Nashville - Music City appreciate your 5/5 score following your stay. I am happy that you found our hotel to be a very nice place. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof ManagementRediResponse Specialist
10/10 - Excelente
Dianna
18 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Decent hotel for the money.
Dianna
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Carla RediResponse Specialist em 19 de abr. de 2024
Dear Dianna,Thank you for taking the time to tell us about your experience at the Red Roof Inn Nashville - Music City. I am happy to see that the value to price ratio of our hotel met your expectations, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
8/10 - Boa
Robert
10 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Convenient and a good value. The staff was very good and the rooms were in reasonably good condition. Overall a good stay.
Robert
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Carla RediResponse Specialist em 11 de abr. de 2024
Dear Robert,Thank you for taking the time to tell us about your experience at the Red Roof Inn Nashville - Music City. I am happy to read that you were pleased with the convenience of our location, the value to price ratio, our staff and that the rooms are in reasonably good condition. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
8/10 - Boa
Kim
Viagem com a família
4 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It was hood value for the money
Kim
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Carla RediResponse Specialist em 8 de abr. de 2024
Dear Kim,Thank you for taking the time to tell us about your experience at the Red Roof Inn Nashville - Music City. I am happy to see that the value to price ratio met your expectations, prompting your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
10/10 - Excelente
Tong, Minneapolis
Viagem com família e crianças pequenas
31 de mar. de 2024
Pontos positivos: Serviço e funcionários e comodidades
Ok not the best no breakfast we check out sunday
Tong
Hospedou-se por 1 diária em mar. de 2024
Resposta de Xao RediResponse Specialist em 1 de abr. de 2024
Thank you for sharing your feedback with us, Tong. The team at the Red Roof Inn Nashville - Music City was pleased to see your 5/5 score. However, you made mention of the lack of breakfast and that our location was not the best. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with more stays in the future.Regards,XaoRed Roof ManagementRediResponse Specialist
10/10 - Excelente
Darv
22 de mar. de 2024
Darv
Hospedou-se por 1 diária em mar. de 2024
Resposta de Kerry-Lee RediResponse Specialist em 15 de abr. de 2024
Dear Darv, We at the RED ROOF INN NASHVILLE - MUSIC CITY. are truly appreciative of your scoring of 5/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
8/10 - Boa
Dean
Viagem a dois
18 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Reasonable rate for area and seems like a nice place to stay. Will stay here again
Dean
Hospedou-se por 1 diária em mar. de 2024
Resposta de Chirell RediResponse Specialist em 19 de mar. de 2024
Dear Dean,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Nashville - Music City. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our affordable rates and nice location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediResponse Specialist
2/10 - Terrível
Addie
10 de mar. de 2024
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Addie
Hospedou-se por 1 diária em mar. de 2024
Resposta de Chirell RediResponse Specialist em 17 de mar. de 2024
Dear Addie,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Nashville - Music City and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRediResponse Specialist
2/10 - Terrível
Tre
10 de mar. de 2024
Pontos negativos: Limpeza e condições e instalações da propriedade
Tre
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Chirell RediResponse Specialist em 17 de mar. de 2024
Dear Tre,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Nashville - Music City and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRediResponse Specialist
10/10 - Excelente
Danyel
Viagem a dois
5 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
.
Danyel
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Chirell RediResponse Specialist em 17 de mar. de 2024
Dear Danyel,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Nashville - Music City and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRediResponse Specialist
10/10 - Excelente
fabiola
Viagem a dois
23 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
excelente servicio
fabiola
Hospedou-se por 1 diária em fev. de 2024
Resposta de Kerry-Lee Especialista en RediResponse em 1 de mar. de 2024
Querida Fabiola,Es maravilloso ver que en RED ROOF INN NASHVILLE - MUSIC CITY pudimos brindarle un nivel superior de servicio y alojamiento. Contamos con altos estándares de hospitalidad y servicio, y nos esforzamos por brindarle la mejor experiencia al mejor precio. Muchas gracias por la información sobre nuestros excelentes servicios. En Red Roof nuestro objetivo principal es brindar una estadía limpia y cómoda a todos nuestros huéspedes, y estamos orgullosos de haberlo logrado con su visita.Apreciamos enormemente el tiempo que se ha tomado para calificar nuestro hotel y esperamos su próxima visita.Atentamente,Gestión del techo rojo
6/10 - Ok
Katherine
Viagem a dois
18 de fev. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Took forever for someone to check us in and out at front desk. They have a sign that says “back in 10 minutes” but we was waiting at least 20. Everything else was wonderful though
Katherine
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Carla RediResponse Specialist em 22 de fev. de 2024
Dear Katherine, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Nashville - Music City. I am disheartened to read that your stay fell short of your expectation due to the situation you described regarding that check-in took a long time as there was no one available upon arrival. Nevertheless, I am glad to hear that your stay was wonderful. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist
2/10 - Terrível
Angela
Viagem a dois
14 de fev. de 2024
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Property is not well taken care of. The bathtub was stained or not wash correctly , bed sheets were stained, door was peeling , floor was so black, smelled like cigarettes even tho it says no smoking. Do not book. Luckily I travel with my own bath towels , Clorox wipes and pillow cases but for 85$ for a night , deff not worth it. Worth 20$ a night.
Angela
Hospedou-se por 1 diária em fev. de 2024
Resposta de LaTunde RediResponse Specialist em 15 de fev. de 2024
Dear Angela,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN NASHVILLE - MUSIC CITY. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with stained bedsheets, the odor you encountered and all the other concerns that you mentioned. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,LaTundeRed Roof Management RediResponse Specialist
2/10 - Terrível
Lizbeth magana
Viagem com a família
11 de fev. de 2024
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Carpet in room was soaked, Door was broken door nob was broken, horrible smell
Place is falling apart
Lizbeth magana
Hospedou-se por 1 diária em jan. de 2024
Resposta de LaTunde RediResponse Specialist em 11 de fev. de 2024
Dear Lizbeth,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN NASHVILLE - MUSIC CITY. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the carpet in the room, the horrible odor you encountered and all the other concerns that you mentioned. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. Your feedback is important to Red Roof and we’ll take your comments into consideration and shared with management to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,LaTundeRed Roof Management RediResponse Specialist
2/10 - Terrível
Anna
4 de fev. de 2024
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Had bugs in both rooms that I had so didn’t stay
Anna
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Linton RediResponse Specialist em 6 de fev. de 2024
Dear Anna,Thank you for telling us about your recent visit to RED ROOF INN NASHVILLE - MUSIC CITY. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Red Roof Management
4/10 - Insatisfatória
Brandon
4 de fev. de 2024
Pontos negativos: Limpeza e serviço e funcionários
Meh
Brandon
Resposta de Linton RediResponse Specialist em 6 de fev. de 2024
Hello Brandon, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NASHVILLE - MUSIC CITY and I were disappointed to see your 2/5 score following your stay. In the future, please consider adding additional comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely, Red Roof Management
8/10 - Boa
Thomas
Viagem com a família
4 de fev. de 2024
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
The bathroom had mold or cover ups, not totally clean
Thomas
Hospedou-se por 1 diária em fev. de 2024
Resposta de Linton RediResponse Specialist em 6 de fev. de 2024
Hi Thomas,Thank you for telling us about your recent experience at the RED ROOF INN NASHVILLE - MUSIC CITY. We appreciate your business and welcome your 4/5 score. However, you stated that the condition of the bathroom was displeasing. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management
8/10 - Boa
Joshua
3 de fev. de 2024
Joshua
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Xao RediResponse Specialist em 1 de abr. de 2024
Thank you for sharing your 4/5 rating with us, Joshua. Our staff at the Red Roof Inn Nashville - Music City was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist
4/10 - Insatisfatória
Abdelhakim
Viagem com a família
2 de fev. de 2024
Pontos negativos: Limpeza
Abdelhakim
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Linton RediResponse Specialist em 6 de fev. de 2024
Hello Abdelhakim, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NASHVILLE - MUSIC CITY and I were disappointed to see your 4/10 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely, Red Roof Management
8/10 - Boa
Robert
2 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Enjoyable stay in Nashville
Much better than I expected. Located centrally for my needs. Allowed me to check-in early.
Robert
Hospedou-se por 1 diária em jan. de 2024
Resposta de Linton RediResponse Specialist em 6 de fev. de 2024
Hello Robert,Thank you for telling us about your recent experience at RED ROOF INN NASHVILLE - MUSIC CITY. I was happy to read that early check-in and our location being central to your travel needs earned your 8/10 rating. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management
4/10 - Insatisfatória
Sarah
Viagem a dois
29 de jan. de 2024
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
My expectations weren't high to begin with. Check in was quick and easy, liked that. But once we got up to our room, there was a VERY heavy perfumey smell, several (poorly) patched holes in the walls, floor lamp in the corner was dirty/rusty. Fabric shower curtain was stained and looked like mold was growing on it. The toilet had a sticky film on it. Thank goodness it was only 1 night...
Sarah
Hospedou-se por 1 diária em jan. de 2024
Resposta de LaTunde RediResponse Specialist em 31 de jan. de 2024
Dear Sarah,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN NASHVILLE - MUSIC CITY. It's good to know that check-in was quick and easy. However, at Red Roof we are disheartened to read that you were unsatisfied with the odor you encountered, the cleanliness of the lamp in the corner and all the other concerns that you stated. These concerns will be taken into consideration to improve guest stay with us. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist
6/10 - Ok
Matthew
27 de jan. de 2024
Pontos negativos: Condições e instalações da propriedade e conforto do quarto
Matthew
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Carla RediResponse Specialist em 28 de jan. de 2024
Hello Matthew, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Nashville - Music City and I thank you for your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist
10/10 - Excelente
Vince
Viagem de negócios
10 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Vince
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Adraine Rediresponse Specialist em 12 de jan. de 2024
Hello Vince,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NASHVILLE - MUSIC CITY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist
4/10 - Insatisfatória
John
Viagem de negócios
10 de jan. de 2024
Pontos negativos: Condições e instalações da propriedade
Bathroom needs repair, the bathtub has obviously leaked water because the wall board is crumbling
John
Hospedou-se por 1 diária em jan. de 2024
Resposta de Adraine Rediresponse Specialist em 12 de jan. de 2024
Hello John,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NASHVILLE - MUSIC CITY and I appreciate your 2/5 score following your stay. I am sorry to read that you found the bathtub to be leaking water and it needs to be repair. I will share your comments with the property's management team so they can address this issue. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist
8/10 - Boa
Robert
8 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Robert
Hospedou-se por 1 diária em jan. de 2024
Resposta de LaTunde RediResponse Specialist em 31 de jan. de 2024
Hello Robert, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NASHVILLE - MUSIC CITY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
4/10 - Insatisfatória
Viajante verificado
8 de jan. de 2024
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Not so great
The beds were hard the room was small the mini fridge didn't work the bathroom door wouldn't latch the room was cold
Viajante verificado
Hospedou-se por 3 diárias em dez. de 2023
2/10 - Terrível
Miguelangel
7 de jan. de 2024
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Miguelangel
Hospedou-se por 1 diária em jan. de 2024
Resposta de Adraine Rediresponse Specialist em 11 de jan. de 2024
Hello Miguelangel,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NASHVILLE - MUSIC CITY and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist
10/10 - Excelente
Ralph
7 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Ralph
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Adraine Rediresponse Specialist em 9 de jan. de 2024
Hello Ralph,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NASHVILLE - MUSIC CITY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist
8/10 - Boa
Luis
6 de jan. de 2024
Luis
Hospedou-se por 1 diária em jan. de 2024
Resposta de Adraine Rediresponse Specialist em 9 de jan. de 2024
Hello Luis,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NASHVILLE - MUSIC CITY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist
10/10 - Excelente
Loutranna
4 de jan. de 2024
Pontos positivos: Condições e instalações da propriedade
Loutranna
Hospedou-se por 1 diária em jan. de 2024
Resposta de Adraine Rediresponse Specialist em 9 de jan. de 2024
Hello Loutranna,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NASHVILLE - MUSIC CITY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist
10/10 - Excelente
ruby
3 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
ruby
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Adraine Rediresponse Specialist em 9 de jan. de 2024
Hello Ruby,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NASHVILLE - MUSIC CITY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist
8/10 - Boa
Edward And Alma, Somerset
3 de jan. de 2024
Edward And Alma
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Adraine Rediresponse Specialist em 9 de jan. de 2024
Hello Edward and Alma,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NASHVILLE - MUSIC CITY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist
4/10 - Insatisfatória
Lynne
2 de jan. de 2024
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Not happy
Room was dirty, refrigerator didn't work. No chair for desk. Will not stay there again!
Lynne
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Adraine Rediresponse Specialist em 4 de jan. de 2024
Dear Lynne,We are sorry to hear your recent experience at the RED ROOF INN NASHVILLE - MUSIC CITY did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern regarding the lack of cleanliness of the room, the refrigerator that didn't work and the other issue you mentioned. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We apologize for the inconvenience caused.We appreciate your business and truly value your feedback.Sincerely,AdraineRed Roof ManagementRediresponse Specialist
4/10 - Insatisfatória
A
Viagem a dois
1 de jan. de 2024
Pontos negativos: Condições e instalações da propriedade
Well I stayed a week here over the Christmas and new year break and over that time I got to see and good and bad staring off we noticed we weren’t in the nicest part of Nashville but can tell they are trying to fix it up you are only 10 minutes from everything which is nice property was clean but noisy from either outside or inside the hotel over all I would give it a 3 star experience
A
Hospedou-se por 6 diárias em dez. de 2023
Resposta de Adraine Rediresponse Specialist em 11 de jan. de 2024
Hello Valued Guest,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NASHVILLE - MUSIC CITY and I appreciate your 2/5 score following your stay. I am happy to read that you found our property to be nice and clean. I am sorry that you experience some noise disturbance during your stay. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist
6/10 - Ok
Hanan
30 de dez. de 2023
Hanan
Hospedou-se por 1 diária em dez.. de 2023
Resposta de LaTunde RediResponse Specialist em 31 de jan. de 2024
Hello Hanan, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NASHVILLE - MUSIC CITY and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
10/10 - Excelente
Sue, North East
28 de dez. de 2023
Sue
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Linton RediResponse Specialist em 29 de dez. de 2023
Hello Sue, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NASHVILLE - MUSIC CITY and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management
10/10 - Excelente
Valeria
22 de dez. de 2023
Valeria
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Kerry-Lee RediResponse Specialist em 15 de jan. de 2024
Hello Valeria, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the Red Roof Inn Nashville - Music City. It’s great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Red Roof Management
6/10 - Ok
Joyce
15 de ago. de 2023
Joyce
Hospedou-se por 1 diária em ago. de 2023
8/10 - Boa
Sandra R
12 de ago. de 2023
Sandra R
Hospedou-se por 1 diária em ago. de 2023
Resposta de Olivia RediResponse Specialist em 2 de set. de 2023
Hello Sandra, The staff at the Red Roof Inn Nashville - Music City and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRediResponse Specialist
10/10 - Excelente
Jeromy
Viagem de negócios
11 de ago. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Jeromy
Hospedou-se por 1 diária em ago. de 2023
Resposta de Oshane RediResponse Specialist em 13 de ago. de 2023
Hello Jeromy, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NASHVILLE - MUSIC CITY and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist
6/10 - Ok
Allen
7 de ago. de 2023
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Upgrades needed
Staff was very friendly and helpful, rooms were quiet but the facility was dirty and my nonsmoking room smelled strongly of cigarette smoke.
Allen
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Kamaria RediResponse Specialist em 11 de ago. de 2023
Dear Allen,Thank you for taking the time to tell us about your experience at the RED ROOF INN NASHVILLE - MUSIC CITY. It's great to hear that you found our staff to be friendly and helpful. However, I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the odor you described, the lack of cleanliness of the location and the other issues highlighted which hindered your stay. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria RediResponse Specialist
2/10 - Terrível
Javier
7 de ago. de 2023
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
The ownersbor property managers were nice but the rooms and property were not clean.
Javier
Hospedou-se por 4 diárias em ago. de 2023
Resposta de Kamaria RediResponse Specialist em 11 de ago. de 2023
Dear Javier,Thank you for taking the time to tell us about your experience at the RED ROOF INN NASHVILLE - MUSIC CITY. It's great to hear that you found our staff to be nice. However, I am sorry that your experience did not meet your expectations prompting your 1/5 score following your stay. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria RediResponse Specialist
6/10 - Ok
Todd
Viagem com a família
6 de ago. de 2023
Pontos negativos: Serviço e funcionários
Todd
Hospedou-se por 1 diária em ago. de 2023
Resposta de Kamaria RediResponse Specialist em 11 de ago. de 2023
Hello Todd, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NASHVILLE - MUSIC CITY and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria RediResponse Specialist