4/10 - Insatisfatória
Ryne W.
14 de ago. de 2025
Pontos negativos: Limpeza
The home was spacious enough for our group of 10 and in a great location, which we appreciated. Unfortunately, the overall experience was disappointing. We didn’t have A/C for the first two days of our stay while it was 95 degrees outside, which made the house uncomfortable. The oven was extremely dirty, the sink handle kept falling off, the beds were dirty, and while the property looks nice at first glance, it’s actually in rough shape upon closer inspection. The management was very responsive and gave us a refund due to the air conditioning issue. The day we left, the people who stayed on the second level told me they had bites all over their arms, legs, and backs. They were afraid to tell me earlier due to the frustration from the previous issues. When I reached out to management for this, they directed me to their email so pictures could be sent. I explained our whole situation and they never responded. I even sent an email a week later to see if they forgot to respond. With some much-needed maintenance and better cleaning, this could be a great place, but it fell short for us.
Ryne W.
Hospedou-se por 4 diárias em jun. de 2025