Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 434 de 834 avaliações" "
10 - Excelente
434
Nota 8 - Boa. 272 de 834 avaliações" "
8 - Boa
272
Nota 6 - Ok. 76 de 834 avaliações" "
6 - Ok
76
Nota 4 - Insatisfatória. 31 de 834 avaliações" "
4 - Insatisfatória
31
Nota 2 - Terrível. 21 de 834 avaliações" "
2 - Terrível
21
8,8/10
Limpeza
8,8/10
Serviço e funcionários
7,8/10
Comodidades
8,4/10
Condições e instalações da propriedade
8,4/10
Cuidado com o meio ambiente
Avaliações
10/10 - Excelente
Larry
Viagem a dois
22 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything was great the quites place we've ever stayed and are rooms on the ground floor was so convenient.
Larry
Hospedou-se por 2 diárias em mai. de 2024
8/10 - Boa
Joyce
19 de mai. de 2024
Pontos negativos: Serviço e funcionários
Joyce
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Hotel Manager em 20 de mai. de 2024
Dear Joyce,We appreciate your 4-star rating, which indicates that you were satisfied with your stay. Your rating is an important part of our efforts to improve our service, and we'll be sure to pass on your feedback to all our staff. Thank you for choosing our hotel, and we hope to see you again soon!Sincerely,Hotel Manager
10/10 - Excelente
Eason Guy
17 de mai. de 2024
Pontos positivos: Condições e instalações da propriedade
It was good
Eason Guy
Hospedou-se por 1 diária em mai. de 2024
Resposta de Hotel Manager em 21 de mai. de 2024
Hello Eason Guy,It was a pleasure to have you stay and to read your positive feedback.It is greatly encouraging to hear your appreciation.We will offer yet another awesome hospitality experience next time.I look forward to your next visit.Regards,Hotel Manager.
6/10 - Ok
clair
Viagem com a família
15 de mai. de 2024
Not bad overall could use some improvements, breakfast was good but repetitive
clair
Hospedou-se por 5 diárias em mai. de 2024
Resposta de Hotel Manager em 15 de mai. de 2024
Dear Clair,Thank you.We will work on your observations.Sincerely, Hotel Manager
10/10 - Excelente
Felicia
14 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It was a place to stay. Nothing fancy just a hotel that was close to the places we wanted to go.
Felicia
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Hotel Manager em 15 de mai. de 2024
Hello Felicia,Thanks for the stay and the great feedback.It is truly encouraging to our entire team.We feel proud when we get such reviews, which motivates us to serve better.I look forward to welcoming you again.Sincerely Hotel Manager.
10/10 - Excelente
Rosalia
Viagem com a família
13 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e comodidades
I liked it
Rosalia
Hospedou-se por 1 diária em mai. de 2024
Resposta de Hotel Manager em 13 de mai. de 2024
Dear Rosalia,Thank you for the stay, positive feedback and appreciating the hotel.We are very happy to hear that and privileged to have you as a guest.We look forward to welcoming you again.Regards,Hotel Manager.
8/10 - Boa
David
Viagem com a família
10 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
convenient to the opry
David
Hospedou-se por 1 diária em mai. de 2024
Resposta de Hotel Manager em 10 de mai. de 2024
Hello David,Thanks for the stay and the great feedback.It is truly encouraging to our entire team.We feel proud when we get such reviews, which motivates us to serve better.I look forward to welcoming you again.Sincerely Hotel Manager.
8/10 - Boa
William
Viagem a dois
5 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Bathroom too small
William
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Hotel Manager em 6 de mai. de 2024
Hello William,Thanks for your stay at our property. I really appreciate your feedback and telling us what you liked and the areas where we need to improve. We will further improve the amenities and hospitality based on your observations. I look forward to your next visit for a fantastic experience.Sincerely,Hotel Manager.
8/10 - Boa
Carolee, Orlando
3 de mai. de 2024
Carolee
Hospedou-se por 2 diárias em abr. de 2024
4/10 - Insatisfatória
Donald
Viagem a dois
23 de abr. de 2024
Breakfast lousy, shuttle service not properly arranged
Donald
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hotel Manager em 23 de abr. de 2024
Dear Donald,Thank you for sharing your feedback with us regarding your recent stay. We apologize for any inconvenience you experienced with our breakfast and shuttle service not meeting your expectations.Your comments are important to us, and we will address these issues with our team to ensure improvements are made moving forward. Please know that guest satisfaction is our top priority, and we appreciate your understanding.Sincerely, Hotel Manager
2/10 - Terrível
Sean
Viagem a dois
22 de abr. de 2024
Pontos positivos: Comodidades
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Was very disappointed. We were originally supposed to stay for a week but ended up just staying 1 night and switched to a different hotel and got a refund. Not the cleanest place and smelly. It's very old and run down. Holes in the walls and doors. Outlets hanging off the wall. Small bathroom. Not a lot of channels on the TV. Did like how it was within walking distance to a lot of shopping and restaurants and how there was a shuttle to downtown. Would not recommend it to others.
Sean
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Hotel Manager em 22 de abr. de 2024
Dear Sean,It is very disappointing to know that your experience was anything less than satisfying. My apologies. Please rest assured and know that we will take all appropriate actions to address the issues and make them right. We look forward to earning back your respect, trust, and business. I request your understanding and consideration for another visit.Sincerely,Hotel Manager
10/10 - Excelente
Becky
21 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Becky
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hotel Manager em 22 de abr. de 2024
Dear Becky,A hearty thanks for your stay and the five-star rating. We feel blessed to have you as our guest, and we value your business for choosing us. Our team assures you of the best of our services at all times.Sincerely,Hotel Manager
10/10 - Excelente
Kasey
Viagem a dois
20 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very clean and kind staff
Very nice.
Kasey
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hotel Manager em 21 de abr. de 2024
Dear Kasey,Thank you for the stay and the nice comments.It is good to know that you had a satisfactory experience.It is a privilege for us to have guests like you.We are looking forward to your next visit.Sincerely,Hotel Manager.
6/10 - Ok
stuart
Viagem a dois
19 de abr. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Check in agent never smiled and spoke so softly I had to keep asking him to repeat. He answered my questions but was not forthcoming with information like restaurants etc. let’s just say he didn’t make me feel like I was any more than a job to be handled
stuart
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Manager em 20 de abr. de 2024
Hello Stuart,Thank you for sharing your experience with us. We sincerely apologize for the lack of warmth and clarity during your check-in process. Providing exceptional service and making our guests feel valued is our top priority, and we regret that we fell short of this standard on this occasion.Your feedback is important to us, and we will address this issue with our team to ensure that all our guests receive the attentive and friendly service they deserve.We appreciate your understanding and hope you will consider giving us another opportunity to provide you with a more positive experience during your next visit.Sincerely, Hotel Manager
10/10 - Excelente
Lawrence
18 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Lawrence
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hotel Manager em 20 de abr. de 2024
Dear Lawrence,Thanks for the stay and your appreciation with a five-star rating.We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you. Sincerely, Hotel Manager
6/10 - Ok
Lin, Carmel
Viagem com família e crianças pequenas
9 de abr. de 2024
Pontos positivos: Limpeza e serviço e funcionários
The hotel is clean, staff is nice and breakfast is good. The only complaint is that their toilet is so low and tiny it feels like toddlers’, and bathroom is small. If they can replace the toilets to normal height and adult size that’ll be good!
Lin
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hotel Manager em 9 de abr. de 2024
Dear Lin,Thank you for your stay and feedback regarding your recent stay at our property. I have noted your comments about what you liked and disliked during your stay. My apologies. We will further improve the amenities and hospitality based on your observations. I hope to welcome you again soon.Sincerely,Hotel Manager.
8/10 - Boa
James
8 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
O
James
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Manager em 8 de abr. de 2024
Dear James,We appreciate your 4-star rating, which indicates that you were satisfied with your stay. Your rating is an important part of our efforts to improve our service, and we'll be sure to pass on your feedback to all our staff. Thank you again for choosing our hotel and we hope to see you again soon!Sincerely,Hotel Manager
10/10 - Excelente
Robert
6 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
.
Robert
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Hotel Manager em 6 de abr. de 2024
Dear Robert,Thanks for the stay and your appreciation with a five-star rating.We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you. Sincerely, Hotel Manager
8/10 - Boa
Merrilyl
Viagem com a família
6 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
We had to wait for a front desk clerk. Otherwise, the property, while not amazing, was fine.
Merrilyl
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Manager em 6 de abr. de 2024
Hello Merrilyl,Thanks for the stay and the feedback.Your comments are important for us.We will definitely work on your observations.You can expect a further improved stay next time.Please visit again. Sincerely,Hotel Manager.
10/10 - Excelente
William
6 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
William
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Manager em 8 de abr. de 2024
Dear William, Thanks for the stay and your appreciation with a five-star rating.We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager
8/10 - Boa
Dan
5 de abr. de 2024
Great location, comfortable beds. Good value
Dan
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hotel Manager em 6 de abr. de 2024
Hello Dan,Thank you so much for the stay and the overall appreciation.We are highly inspired by your comments.Guest satisfaction is a special reward for our team.We are privileged to have guests like you.Please do visit us again.Sincerely,Hotel Manager
8/10 - Boa
Vicki L
28 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Was fine
Vicki L
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Hotel Manager em 1 de abr. de 2024
Hello Vicki,Thanks for the stay and great feedback.It is truly encouraging to our entire team.We feel proud when we get such reviews and motivate us to serve better.Look forward to welcoming you again.Sincerely, Hotel Manager.
10/10 - Excelente
Jose
23 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Thanks
Jose
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Hotel Manager em 1 de abr. de 2024
Hello Jose,Thank you for the stay and the nice comments.It is good to know that you had a satisfactory experience.It is a privilege for us to have guests like you.We are looking forward to your next visit.Sincerely,Hotel Manager.
6/10 - Ok
Emmanuel
Viagem de negócios, Viagem com a família
20 de mar. de 2024
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Very inconvenient, tiny bathrooms
Emmanuel
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Hotel Manager em 21 de mar. de 2024
Dear Emmanuel,Thanks for the stay and the feedback.I sincerely regret all the inconveniences. My apologies.We will definitely work on your observations.You can expect a further improved stay next time.Please visit us again.Sincerely,Hotel Manager
8/10 - Boa
Judi
Viagem com a família
17 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The room was clean as was the property overall but there was a very bad stale smell throughout. Also, would really be nice to have a fitness center!
Judi
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Hotel Manager em 18 de mar. de 2024
Dear Judi,Thank you for taking the time to share your feedback. We're pleased to hear that you found the room and property clean. Your comments regarding the stale smell have been noted, and we will address this issue to ensure a more pleasant environment for our guests. Additionally, we appreciate your suggestion regarding a fitness center and will consider it for future improvements. We hope to welcome you back soon for an even better experience.Sincerely, Hotel Manager
10/10 - Excelente
Lori
Viagem a dois
17 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The room was clean and comfortable. The staff was very helpful. There was a shuttle to the downtown area for a reasonable price and the Grand Ole Opry was in walking distance. The breakfast was very good as well.
Lori
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Hotel Manager em 18 de mar. de 2024
Dear Lori,Thank you so much for staying with us and for the wonderful feedback. Your generosity in appreciating the room, staff, and breakfast is highly appreciated. It is our privilege to host guests like you, who make us go the extra mile towards guest satisfaction. We will be really excited to welcome you again. Sincerely, Hotel Manager.
6/10 - Ok
Kelly
Viagem com a família
17 de mar. de 2024
The room had a bit of an odd smell, but was clean. Bathroom is small. Vanity lighting was great. The bed, however, was extremely comfortable. The lobby area had a strong smell of Fabuloso cleaner which I, personally, don’t enjoy- but that’s better I guess than not being cleaned. Average room-average price for the area.
Kelly
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Hotel Manager em 18 de mar. de 2024
Hello Kelly,Thank you for sharing your feedback with us. We're glad to hear that you found the room clean and the bed comfortable. Your comments about the smell in the lobby area have been noted, and we'll strive to address this to ensure a more pleasant experience for all our guests. We appreciate your understanding and hope to welcome you back soon.Sincerely, Hotel Manager
8/10 - Boa
Chris
15 de mar. de 2024
Chris
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Hotel Manager em 4 de abr. de 2024
Hello Chris,We appreciate your 4-star rating, which indicates that you were satisfied with your stay. Your rating is an important part of our efforts to improve our service, and we'll be sure to pass on your feedback to all our staff. Thank you again for choosing our hotel and we hope to see you again soon!Sincerely,Hotel Manager
10/10 - Excelente
Noémie
Viagem de negócios, Viagem a dois
14 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Super
Noémie
Hospedou-se por 1 diária em fev. de 2024
Resposta de Hotel Manager em 14 de mar. de 2024
Hello Noemie,Thanks for the stay and the great feedback.It is truly encouraging to our entire team.We feel proud when we get such reviews, which motivates us to serve better.I look forward to welcoming you again.Sincerely, Hotel Manager.
6/10 - Ok
Michelle
11 de mar. de 2024
Pontos positivos: Limpeza e serviço e funcionários
Bathroom size was small and very low water pressure.
Michelle
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Manager em 12 de mar. de 2024
Dear Michelle,Thanks for the stay and the feedback.I sincerely regret all the inconveniences. My apologies.We will definitely work on your observations.You can expect a further improved stay next time.Please visit us again.Sincerely,Hotel Manager
8/10 - Boa
peter
10 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
peter
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Manager em 11 de mar. de 2024
Hello Peter,Thank you for the stay and the feedback. I am confident that you had a satisfactory stay looking at the four stars. Your input helps with our continuing efforts to provide excellent service and a great stay. Guest satisfaction is our priority. Please stay with us again.Sincerely,Hotel Manager
8/10 - Boa
Joshua
5 de mar. de 2024
Joshua
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Manager em 1 de abr. de 2024
Dear Joshua,We appreciate your 4-star rating, which indicates that you were satisfied with your stay. Your rating is an important part of our efforts to improve our service, and we'll be sure to pass on your feedback to all our staff. Thank you again for choosing our hotel and we hope to see you again soon!Sincerely,Hotel Manager
10/10 - Excelente
Natalie
Viagem em grupo, Viagem com animais de estimação
4 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great customer service, rooms was nice and quiet, bed was comfortable, breakfast was good! Will stay again!
Natalie
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Manager em 5 de mar. de 2024
Hello Natalie,Thank you for the feedback. I'm glad to hear that you enjoyed your stay here with us.Our goal has always been to give our visitors the greatest hospitality and experience possible. We genuinely cherish our customers' feedback. I'm looking forward to your return.Sincerely,Hotel Manager
10/10 - Excelente
Veronique
3 de mar. de 2024
Veronique
Hospedou-se por 5 diárias em fev. de 2024
Resposta de Hotel Manager em 24 de mar. de 2024
Hello Veronique,Thank you for staying with us. It's wonderful to see five-star reviews. I hope you had a good time during your stay. Our team is highly excited by the remark. It is an honor to host visitors like you. I eagerly await your next visit.Sincerely,Hotel Manager
8/10 - Boa
Maritza
Viagem a dois
3 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Fue un lugar sencillo y seguro para hospedarnos.
Maritza
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Hotel Manager em 3 de mar. de 2024
Hola Maritza,Gracias por la estadía y los agradables comentarios.Es bueno saber que tuvo una experiencia satisfactoria.Es un privilegio para nosotros tener invitados como usted.Esperamos su próxima visita.Atentamente,Gerente del hotel.
2/10 - Terrível
Donna
2 de mar. de 2024
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Would not stay here.
Donna
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Manager em 3 de mar. de 2024
Dear Donna,I would like to apologize for not matching to your expectations. Your satisfaction is important to us. We will be using the feedback to ensure we offer a better experience for guests in the future. Every possible action will be taken to set things right and I hope that you will consider staying with us again.Sincerely,Hotel Manager.
8/10 - Boa
Kathleen
29 de fev. de 2024
Pontos positivos: Limpeza e serviço e funcionários
Kathleen
Hospedou-se por 1 diária em fev. de 2024
Resposta de Hotel Manager em 1 de mar. de 2024
Dear Kathleen,We appreciate your 4-star rating, which indicates that you were satisfied with your stay. Your rating is an important part of our efforts to improve our service, and we'll be sure to pass on your feedback to all our staff. Thank you again for choosing our hotel and we hope to see you again soon!Sincerely,Hotel Manager
10/10 - Excelente
Josey
Viagem a dois
28 de fev. de 2024
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
It was very well lit when we came back from our evening. We liked the sink being seperate from the shower area. Nice bed sheets
The ac was inadequate, it was a long hot night-
We are older- 55 plus - so the stools being low were problematic.
Josey
Hospedou-se por 1 diária em fev. de 2024
Resposta de Hotel Manager em 29 de fev. de 2024
Dear Josey,Thank you for your stay and feedback regarding your recent stay at our property. I have noted your comments about what you liked and disliked during your stay. My apologies. We will further improve the amenities and hospitality based on your observations. I hope to welcome you again soon.Sincerely,Hotel Manager.
10/10 - Excelente
Christina
26 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Christina
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Hotel Manager em 27 de fev. de 2024
Hello Christina,Thank you for your stay and feedback.I'm overwhelmed by your words of appreciation.Our team works tirelessly to ensure guest satisfaction.We will ensure another awesome stay for you next time.Sincerely,Hotel Manager.
10/10 - Excelente
David
24 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great alternative to paying for Gaylord. It is 2 minutes away
David
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Hotel Manager em 24 de fev. de 2024
Dear David,Thank you for the feedback. I'm glad to hear that you enjoyed your stay here with us.Our goal has always been to give our visitors the greatest hospitality and experience possible. We genuinely cherish our customers' feedback. I'm looking forward to your return.Sincerely,Hotel Manager
10/10 - Excelente
Warren
Viagem a dois
23 de fev. de 2024
Bottom of bathroom door was broken apart
Warren
Hospedou-se por 1 diária em fev. de 2024
Resposta de Hotel Manager em 24 de fev. de 2024
Dear Warren,Thank you for the stay and the encouraging feedback.I appreciate your valuable observations for improvement. We will check and take immediate action on them.Guest satisfaction is important to us. I look forward to your next visit.Sincerely,Hotel Manager.
6/10 - Ok
Terry
Viagem com a família
20 de fev. de 2024
Pontos positivos: Serviço e funcionários
Outside looks newer, very well lit parking area.
Lobby and dinning area are clean and newer looking. Beds were stiff, found stains on the curtains and on pictures on the wall, which included - what looked to be black mold growing between the photo and the glass. Toilet was super loud, which woke up the other person if you used the bathroom at night. Great location of you are looking to be close to Opryland.
Terry
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Hotel Manager em 21 de fev. de 2024
Dear Terry,Thank you for your stay and feedback regarding your recent stay at our property. I have noted your comments about what you liked and disliked during your stay. My apologies. We will further improve the amenities and hospitality based on your observations. I hope to welcome you again soon.Sincerely,Hotel Manager.
8/10 - Boa
scott
Viagem com a família
19 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Our room was nice, but the bathroom is very small with the sink located actually outside of the bathroom. The bathroom door needed some work. It stuck badly and made lots of noise when you opened it. The morning breakfast was good, but the area is small, and since we were there for a weekend, it was very very crowded. Other than that our stay was good clean tidy, lots of hot water and pleasant staff.
scott
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Hotel Manager em 19 de fev. de 2024
Hello Scott,Thanks for your stay at our property. I really appreciate your feedback and telling us what you liked and the areas where we need to improve. We will further improve the amenities and hospitality based on your observations. I look forward to your next visit for a fantastic experience.Sincerely,Hotel Manager.
4/10 - Insatisfatória
Peter
Viagem com a família
18 de fev. de 2024
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Close to everything and great hotel if you are elderly.
Peter
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Hotel Manager em 18 de fev. de 2024
Hello Peter,Thanks for the stay and the great feedback.It is truly encouraging to our entire team.We feel proud when we get such reviews, which motivates us to serve better.I look forward to welcoming you again.Sincerely, Hotel Manager.
4/10 - Insatisfatória
Camry
Viagem com a família
17 de fev. de 2024
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Really disappointing stay. Room was not clean, staff was unfriendly and unhelpful, breakfast offered was gross and area was not clean. Parking lot was always overcrowded and we couldn’t park. Advertised as queen beds, but it was smaller than a double bed given to us. When we called the desk for help, we got no response on 3 attempts. We will definitely not be staying here again and will not recommend it to others.
Camry
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Hotel Manager em 18 de fev. de 2024
Dear Camry,We apologize for the inconveniences you have faced. We are investigating the issue you have mentioned and will resolve it. I request your understanding and appreciate your patience. Your feedback is important to us, and you will have a seamless stay next time. I look forward to welcoming you again.Sincerely,Hotel Manager
10/10 - Excelente
linda
Viagem com a família
16 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Everyone and everything was great
linda
Hospedou-se por 1 diária em fev. de 2024
Resposta de Hotel Manager em 16 de fev. de 2024
Dear Linda,Thanks for the stay.It is encouraging to hear such positive feedback from you.Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We are looking forward to serving you in the future.Sincerely,Hotel Manager
8/10 - Boa
Amy
Viagem com a família
13 de fev. de 2024
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
We had a nice stay at this hotel. Staff was professional and the room was nice . My only issue was the bathroom could have been cleaner- walls, door, faucet .
Amy
Hospedou-se por 1 diária em fev. de 2024
Resposta de Hotel Manager em 14 de fev. de 2024
Hello Amy,Thanks for your stay at our property. I really appreciate your feedback and telling us what you liked and the areas where we need to improve. We will further improve the amenities and hospitality based on your observations. I look forward to your next visit for a fantastic experience.Sincerely,Hotel Manager.
8/10 - Boa
Pauline
9 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Pauline
Hospedou-se por 1 diária em fev. de 2024
Resposta de Hotel Manager em 13 de fev. de 2024
Dear Pauline,Thank you for the feedback. We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.Sincerely,Hotel Manager.
8/10 - Boa
Chrystle
9 de fev. de 2024
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
50th anniversary weekend
Staff was great. Hotel needs some updating. Bathroom smelled musty.
Chrystle
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Hotel Manager em 13 de fev. de 2024
Hello Chrystle,Thanks for your stay at our property. I really appreciate your feedback and telling us what you liked and the areas where we need to improve. We will further improve the amenities and hospitality based on your observations. I look forward to your next visit for a fantastic experience.Sincerely,Hotel Manager.
8/10 - Boa
William
Viagem com a família
8 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice place, reasonably priced & and close to the Grand Ole Opry. Room clean and big, but bathroom cramped. Frig in room made too much noise. Breakfast pretty good.
William
Hospedou-se por 1 diária em fev. de 2024
Resposta de Hotel Manager em 13 de fev. de 2024
Hello William,Thanks for your stay and the feedback you gave us about the positive and negative aspects. My apologies for the inconvenience. We shall work on a priority basis to improve the said areas based on your observations. Guest feedback is important to us for betterment. Hope to welcome you again soon.Sincerely,Hotel Manager.