Chalés em Naples, NY

"The lobby is nice, very inviting."

"Clean spacious room close to town"

"Beautiful view of the lake."

"I was very pleasantly surprised by how good this hotel was. I was greeted by courteous knowledgeable staff to check me in very quickly. I expected to be alone, and my son accompanied me and within minutes, I had a roll out bad delivered to my room, the amenities were thoroughly explained. The gym was very well stocked, and the breakfast was very good. There was fresh coffee 24/7 along with complementary cookies later on the room was impeccable. They’re literally wasn’t a speck of dust in the...

"I was not told until I checked in and paid that there was no elevator and I had to lug my stuff up 2 fights of stairs. I am physically able but at times travel with older folks who would not be able to do that. I got there late and the vending machine on 2nd floor did not work to get drinks. I told the desk next day. Breakfast was fresh and food area very clean. Maybe a few food items for those who arrive late to buy would be good. "

"Housekeepers were way too loud in the morning at 8am. There were 2 talking loudly in the hall that woke us up. Some people like to sleep in!! We also had no soap in the shower. The pump bottle was empty."

"The staff is excellent. The room was spotless and had everything I needed. I come here every year in April and I will always stay at The Best Western!"

"Clean and staff were super"

"Our rooms were very, very clean, but a bit small. Breakfast was lacking, but ok."

"Nice clean hotel"