6/10 - Ok
Sean, Streamwood
Viagem com a família
24 de mar. de 2026
Pontos positivos: Limpeza
I have very mixed feelings about this place. On one hand, the location is beautiful, close to the ocean, with a pool on site and plenty of parking for rental cars. On the other hand, there were several important issues that significantly affected the comfort of our stay.
Nowhere in the listing was it clearly stated that the condominium does not have air conditioning. We had to manage by creating cross ventilation, which meant keeping the patio doors and the front door open most of the time. This is far from a comfortable solution, especially when it comes to privacy.
Each room had ceiling fans, but the one in our bedroom was broken. There was no low setting, only medium and high speeds. The airflow was so strong that my wife could not sleep in the bedroom and had to move to the couch in the living room, while I slept under a blanket trying to shield myself from the excessive wind.
The biggest issue, however, was that we were not accommodated in what we actually booked. The reservation through Expedia was for a studio with a king bed, which we paid extra for. Instead, we were given an outdated condominium with a 1990s style interior that did not match the listing or our expectations.
After reporting the issue, we were redirected to the property operator, Vacasa. The case was passed to a manager who left me a voicemail. Unfortunately, instead of offering help, he questioned th
Sean
Hospedou-se por 7 diárias em mar. de 2026
