Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 19 de 27 avaliações" "
10 - Excelente
19
Nota 8 - Boa. 5 de 27 avaliações" "
8 - Boa
5
Nota 6 - Ok. 1 de 27 avaliações" "
6 - Ok
1
Nota 4 - Insatisfatória. 1 de 27 avaliações" "
4 - Insatisfatória
1
Nota 2 - Terrível. 1 de 27 avaliações" "
2 - Terrível
1
8,6/10
Limpeza
8,8/10
Serviço e funcionários
9,0/10
Comodidades
9,4/10
Condições e instalações da propriedade
9,4/10
Cuidado com o meio ambiente
Avaliações
10/10 - Excelente
Naom
Viagem com família e crianças pequenas
18 de abr. de 2024
Pontos positivos: Comodidades e condições e instalações da propriedade
Friendly and clean place
Naom
Hospedou-se por 3 diárias em abr. de 2024
10/10 - Excelente
inho
Viagem com família e crianças pequenas
24 de mar. de 2024
Pontos positivos: Comodidades e condições e instalações da propriedade
pool is very nice.
inho
Hospedou-se por 2 diárias em mar. de 2024
10/10 - Excelente
Tommy
Viagem a dois
14 de dez. de 2023
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
I will always stay here going forward
Tommy
Hospedou-se por 5 diárias em dez. de 2023
Resposta de Karen Nanjala- Guest Relations Officer. em 17 de dez. de 2023
Dear Tommy,Thank you so much for your heartwarming message! We are delighted to hear that you had such a positive experience during your stay with us at Cysuites Apartment Hotel. Your kind words are truly appreciated and motivate us to continue providing exceptional service.We look forward to welcoming you back on your future visits. Once again, thank you for choosing to stay with us. We can't wait to host you again in the near future.
10/10 - Excelente
Peninah
26 de nov. de 2023
Staff very professional, kind and caring.
Location
Acessibility
Rates
Peninah
Hospedou-se por 15 diárias em nov.. de 2023
Resposta de Karen Nanjala- Guest Relations Officer. em 2 de dez. de 2023
Dear Peninah,Thank you for choosing Cy suites Apartment Hotel. I'm delighted to hear that you had such a positive experience with our staff. At Cy suites Apartment Hotel, we take great pride in providing excellent customer service, and it's always rewarding to receive feedback like yours.Our team works hard to ensure that every guest feels valued and well taken care of. We genuinely appreciate your kind words and look forward to welcoming you back for another exceptional experience. Thank you once again for choosing Cy suites Apartment Hotel. We truly value your patronage and hope to have the pleasure of serving you again soon.Best regards,Karen Nanjala.Guest Relations Officer.
10/10 - Excelente
Jose
Viagem a dois
31 de out. de 2023
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Great convenient location
Jose
Hospedou-se por 9 diárias em out. de 2023
Resposta de Karen Nanjala _Guest Relations Officer. em 2 de nov. de 2023
Dear Jose,Thank you so much for your kind words! We're thrilled to hear that you appreciate our convenient location. Our team takes great pride in ensuring that our guests have easy access to all the attractions and amenities the area has to offer. We're here to make your experience with us as enjoyable as possible. Thank you for choosing Cysuites Apartment Hotel.
10/10 - Excelente
IAN
17 de set. de 2023
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Location Nice clean roos rooms in a Secure place. Nice Bar overlooking the pool
IAN
Hospedou-se por 2 diárias em set. de 2023
Resposta de Karen Nanjala _ Guest Relations Officer. em 24 de set. de 2023
Dear Ian,Thank you for choosing to stay at Cysuites Apartment Hotel! We're thrilled to hear that you found our rooms clean and the location secure. Your comfort and satisfaction are our top priorities, and we're here to ensure you have a fantastic experience.Our bar overlooking the pool is indeed a wonderful spot to relax and unwind. Whether you're looking to enjoy a refreshing drink, take in the beautiful view, or simply soak up the sun by the poolside, we're delighted to provide you with this enjoyable amenity.Once again, thank you for choosing us as your destination.
8/10 - Boa
Viajante verificado
Viagem com a família
28 de ago. de 2023
Pontos positivos: Limpeza
Viajante verificado
Hospedou-se por 1 diária em ago. de 2023
Resposta de Karen Nanjala _Guest Relations Officer. em 11 de set. de 2023
Dear valued guest,Thank you for sharing with us an outstanding review about your recent stay at Cy suites Apartment Hotel.We look forward to hosting you again.
10/10 - Excelente
inho
Viagem com a família
22 de ago. de 2023
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Everything was great, they upgraded our room, and it was spectacular!!! We loved modern bathroom, clean and luxurious rooms, livingroom, kitchen and heated pool which was amazing.
This is one of the best place for family in Nairobi.
inho
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Karen Nanjala _Guest Relations Officer. em 27 de ago. de 2023
Dear value guest,Thank you so much for taking the time to share your wonderful feedback with us! We are delighted to hear that you had a fantastic experience during your stay at Cy suites Apartment hotel.It brings us immense joy to know that you enjoyed the room upgrade and found it spectacular. We take pride in providing our guests with comfortable and luxurious accommodations, and it's great to hear that the modern bathroom, clean and luxurious rooms, living room, kitchen, and heated pool met your expectations.Your kind words about our property being one of the best places for families in Nairobi mean the world to us. We strive to create a welcoming and enjoyable environment for all our guests, and it sounds like we succeeded in providing you with a memorable experience.Thank you once again for choosing to stay with us. We look forward to welcoming you and your family back to our hotel in the future.
6/10 - Ok
Alexander
Viagem de negócios
10 de ago. de 2023
Alexander
Hospedou-se por 3 diárias em ago. de 2023
Resposta de Karen Nanjala _ Guest Relations Officer. em 27 de ago. de 2023
Dear Alexander,Thank you for sharing your feedback about your recent stay at Cy suites Apartment Hotel.It was a pleasure hosting you.Looking forward to hosting you in the near future.
10/10 - Excelente
Anjan
Viagem em grupo
13 de jul. de 2023
Pontos positivos: Limpeza e conforto do quarto
Excellent apartment.
Anjan
Hospedou-se por 5 diárias em jul. de 2023
Resposta de Karen Nanjala _ Guest Relations Officer. em 23 de jul. de 2023
Dear Anjan,Thank you so much for your kind words! I'm delighted to hear that you had an excellent experience at our apartment. We strive to provide the best possible service and comfort for all our guests, and your feedback is truly appreciated.Thank you for choosing Cy suite Apartment Hotel, and we look forward to welcoming you back soon!
10/10 - Excelente
inho
Viagem com a família
5 de jun. de 2023
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
I loved the reasonble rate, clean swimming pool, and spacious apartment. But the preparation of clean towels was so late. But I want to come back to this place again. My family had a great time in here.
inho
Hospedou-se por 2 diárias em jun. de 2023
Resposta de Karen Nanjala _Guest Relations Officer. em 23 de jul. de 2023
Dear valued guest,Thank you for taking your time to share your feedback with us. I am thrilled to hear that you enjoyed your stay with us overall, and that you appreciated our reasonable rates, clean swimming pool, and spacious apartments. It warms our hearts to know that your family had a great time here.We apologize for the inconvenience you experienced with the late preparation of clean towels. Your feedback is essential to us, as it helps us identify areas for improvement. Rest assured, we take your comments seriously, and we will address this matter with our housekeeping team to ensure that such delays are minimized or eliminated in the future.Thank you for choosing Cy suites Apartment hotel for your stay, and we can't wait to create more wonderful memories with you and your family in the future.
10/10 - Excelente
Robert
Viagem a dois
15 de mai. de 2023
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Nice stay in the heart of town but pretty quiet.
Robert
Hospedou-se por 8 diárias em mai. de 2023
Resposta de Karen. em 19 de mai. de 2023
Thank you for sharing the experience you had with us! We are glad to hear that you had a nice stay at Cy suites Apartment Hotel. We would like to express our gratitude for your positive comment and we would love to have the chance to welcome you back in the nearest future.
8/10 - Boa
MATHEW
6 de mai. de 2023
Pontos positivos: Limpeza e conforto do quarto
MATHEW
Hospedou-se por 3 diárias em abr. de 2023
Resposta de Karen em 19 de mai. de 2023
Thank you for the review and rating on your recent experience at Cy suites Apartment Hotel.My team and I are very pleased to hear that you had a memorable stay and we look forward to welcoming you back soon.
10/10 - Excelente
MATHEW
30 de abr. de 2023
MATHEW
Hospedou-se por 2 diárias em abr. de 2023
Resposta de Karen. em 19 de mai. de 2023
Thank you for the ten star rating and the very positive review on your recent experience at Cy suites Apartment Hotel.We are delighted to note that we made your stay memorable.My team and I hope to have the opportunity to host you once again in the coming days.
10/10 - Excelente
MATHEW
26 de abr. de 2023
MATHEW
Hospedou-se por 2 diárias em abr. de 2023
Resposta de Karen. em 19 de mai. de 2023
Thank you for the ten star rating and the very positive review on your recent experience at Cy suites Apartment Hotel.We are delighted to note that we made your stay memorable.My team and I hope to have the opportunity to host you once again in the coming days.
10/10 - Excelente
Paul
Viagem a dois
8 de mar. de 2023
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
We had a great stay!
Paul
Resposta de Karen Nanjala _Guest Relations Officer. em 23 de jul. de 2023
Dear Paul,Thank you for taking your time to share your wonderful feedback with us! I am thrilled to hear that you had a great stay with us. Your satisfaction is our utmost priority, and we are delighted to know that we were able to make your experience enjoyable and memorable.We hope to welcome you back soon for another fantastic stay. Once again, thank you for choosing Cy suites Apartment Hotel as your preferred Hotel.
10/10 - Excelente
Yetmgeta
25 de out. de 2022
Pontos positivos: Limpeza e conforto do quarto
Yetmgeta
Hospedou-se por 4 diárias em out. de 2022
10/10 - Excelente
Fernando
Viagem com família e crianças pequenas
10 de set. de 2022
Pontos positivos: Condições e instalações da propriedade
Clean. Comfortable. Great service. Really good food. And restaurant overseeing the pool makes things easy more enjoyable for parents.
Fernando
Hospedou-se por 1 diária em set. de 2022
Resposta de Caroline em 22 de set. de 2022
Dear Fernando,It is always our pleasure to host you at Cysuites Apartment Hotel. With an aim to meet and exceed our guests' expectations, there is nothing more rewarding than an affirmation that we are meeting this goal through comments such as yours. The team and I are excited to learn of your compliments and looking forward to your next stay.Regards,Caroline.
2/10 - Terrível
Viajante verificado
Viagem a dois
9 de mai. de 2021
Pontos positivos: Comodidades
The standards for this apartment hotel have really gone down since I stayed in 2019 for a month not as excellent as it used to be I noticed the apartment has cockroaches and a day before I checked out someone went into my bag and steal some cash absolutely disappointed
Viajante verificado
Hospedou-se por 11 diárias em abr. de 2021
Resposta de Regards, em 11 de mai. de 2021
Dear Patrick,
Thank you for taking your time to share your experience at Cysuites. We are always listening to comments from our valued guests and strive to improve. We shall follow up on key notes addressed and give feedback .Thank you once again and looking forward to hosting you in the near future. Regards, Naomi Front Desk Supervisor.
8/10 - Boa
Viajante verificado
28 de abr. de 2021
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The staff was very friendly and accommodating. The food was delicious. Privacy was utmost.
Viajante verificado
Hospedou-se por 10 diárias em abr. de 2021
Resposta de Front Desk Supervisor em 30 de abr. de 2021
Dear Valued Guest,
Thank you for taking your time to share your experience at Cysuites Apartment. We look forward to hosting you in the near future.
Regards
Naomi Sanguli
4/10 - Insatisfatória
Viajante verificado
4 de mar. de 2021
Pontos positivos: Condições e instalações da propriedade
Pontos negativos: Limpeza
Viajante verificado
Hospedou-se por 15 diárias em fev. de 2021
Resposta de Regards, Cysuites Apartment Hotel em 15 de mar. de 2021
Good day, Thank you for your feedback.
10/10 - Excelente
Viajante verificado
Viagem a dois
8 de fev. de 2021
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The best stay ever. The environment was pleasant and welcoming. Both check-in and check-out were professionally handled and easy.
Viajante verificado
Hospedou-se por 7 diárias em jan. de 2021
Resposta de Regards, Cysuites Apartment Hotel em 9 de fev. de 2021
Dear valued guest,
Thank you for taking your time to review us.
On behalf of the entire team, kindly receive heartfelt thanks for such a wonderful review you have shared.
Regards,
Naomi Sanguli
Front Office Supervisor
10/10 - Excelente
Rachelle
31 de dez. de 2020
Rachelle
Hospedou-se por 7 diárias em dez. de 2020
Resposta de Regards, Naomi Front Desk Supervisor em 9 de jan. de 2021
Dear Rachelle,
Thank you for taking time to review us. We do appreciate your feedback.
Looking forward to host you.
Regards,
Naomi Sanguli.
8/10 - Boa
Ruth, Texas
Viagem com a família
24 de dez. de 2020
Pontos positivos: Comodidades e condições e instalações da propriedade
Very convenient location staff very pleasant and helpful . Have a beautiful pool heated !!
Ruth
Hospedou-se por 4 diárias em dez. de 2020
Resposta de Front Desk Supervisor em 9 de jan. de 2021
Dear Ruth,
Thank you for your feedback.
We glad to hear you enjoyed your stay at Cysuuites Apartment Hotel.
Looking forward to host you and your family.
Regards,
Naomi Sanguli
10/10 - Excelente
Osmo
Viagem de negócios, Viagem com a família
14 de mar. de 2020
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Friendly staff
We had problems when checking in because the payments from the Hotels.Com had not gone through to hotel. Luckily we were accepted in (after giving the number to my other card.) The apartment was good and comfortable. The staff cleaning the room was excellent; sometimes minor things were forgotten to do. Food in the restaurant was very good but the service was occasionally much slower than expected. The restaurant is very comfortable to spend time. The bar is good; our special thanks go to Yusuph the bar attender whose way of serving the customers was professional and awesome. Our decision to grade the hotel was finally excellent; the reason was that they kindly allowed us to keep our room longer without cost while waiting our flight back home.
Osmo
Hospedou-se por 6 diárias em fev. de 2020
Resposta de Warm Regards, Naomi Sanguli. Front Desk Supervisor em 16 de mar. de 2020
Dear Osmo,
Thank you for taking the time to review us. We much appreciate your honest feedback. We are always listening to the critical comments of our valued guest, We are striving to ensure that we deliver the highest standard of service and we have this at heart Thank you very much for your words of praise- especially for the outstanding service you received from our team member, Yousuf. We are looking forward to hosting you again.
8/10 - Boa
Viajante verificado
4 de fev. de 2020
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Viajante verificado
Hospedou-se por 4 diárias em jan. de 2020
Resposta de Regards,Naomi S. em 6 de mar. de 2020
Thank you for taking the time to rate us.
10/10 - Excelente
Viajante verificado
31 de jan. de 2020
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Viajante verificado
Hospedou-se por 1 diária em jan. de 2020
Resposta de Regards, Naomii S. em 6 de mar. de 2020