- Pontos positivos: Limpeza
Arrived at 530 pm for check in . No greeting . Name given , room key received . No map or verbal amenities location . We drove to our villa and a housekeeper had just started cleaning it . Drove back . They acted like we were bothering them and made a point to tell us there was no rooms available that we paid for available . Tried to downgrade us to a hotel at no change in cost because we booked thru a 3 rd party (Expedia) . We finally got a room . Was not the spa relaxing trestment we were looking for .