6/10 - Ok
Sorour I.
4 de set. de 2025
The property has a beautiful ocean view, a great location, and plenty of space with 4 bedrooms and 4 full bathrooms—a rare find.However, several issues impacted our stay. For the cleaning fee charged, we expected better standards: there were stains on the bedding, the pantry wasn’t cleaned, and the house had an unpleasant odor. Basic supplies were also lacking—the “starter” toilet paper rolls were nearly empty, and only 2 of the bathrooms had soap bottle provided (and they were half used).The listing showed an 11 a.m. checkout, but instructions later said 10 a.m., which was confusing. Communication with the property manager was inconsistent; once we arrived, messages went largely unanswered until the end of our stay.Lastly, the pool and jacuzzi—one of the main reasons we booked—were closed for half of Saturday, with a sign noting they’d be closed for the week for scheduled maintenance. This was never disclosed beforehand.Overall, while the home has great potential, these issues impacted our experience and left us feeling that the value did not match our expectations.
Sorour I.
Hospedou-se por 3 diárias em ago. de 2025