Liked: Oceanfront view is great. The hotel buildings look good on the outside.
Did not like: one of the rooms I reserved was not prepared for 5 people, although the reservation was made for 5. The rooms and the hotel in general were FILTHY, nasty, food and litter on the floors everywhere you look. The housekeeping room service was slow, unprofessional and staff not polite. Had to call multiple times and wait for hours if needed anything. When my friends room got flooded (after Elsa went through), the housekeeping did not assist with the cleaning and did not move them to another room. Internet connection was terrible, most times couldn't connect and even when connected, the connection was unstable. I had to work and couldn’t do it. Parking was too tight and hard to find a convenient spot during our whole stay, mostly had to park in the overflow parking across the road which very inconvenient with little children. When we came, the floor was not even swept, the tiled floor was greasy. If you step on the carpets, feet would turn black right away as if they have never been shampooed. Curtains, sofa, and bed sheets were all stained (unknown black or white stains). Junk on the floors was left for days. Pools (indoors and outdoors are filthy). Elevators were often broken and slow. Overall, nasty-nasty, absolutely terribly managed facility. Never again!!!!
