Fachada da propriedade

Avaliações de MASEVEN München Messe Dornach

MASEVEN München Messe Dornach
Bahnhofsstraße 6, Aschheim

Avaliações

8,2

Muito boa

Nota 10 - Excelente. 52 de 120 avaliações" "
Nota 8 - Boa. 44 de 120 avaliações" "
Nota 6 - Ok. 12 de 120 avaliações" "
Nota 4 - Insatisfatória. 4 de 120 avaliações" "
Nota 2 - Terrível. 8 de 120 avaliações" "

8,6/10

Limpeza

10/10

Serviço e funcionários

8,6/10

Comodidades

9,0/10

Condições e instalações da propriedade

8,4/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

sara

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Struttura molto valida con tutti i servizi necessari. Camera funzionale con tutte le dotazioni, nuovissima, materasso molto comodo e bagno nuovo. Pulizia eccellente ed ambienti comuni ben tenuti. Buona colazione a buffet con varietà dolci e salate. Parcheggio gratuito davanti alla struttura e nella via laterale. Vicinissimo alla fermata della metro S-Bahn S2 che in 5 fermate porta a Marienplatz. Peccato che la linea sia poco efficiente con frequenti ritardi ed interruzioni di percorso, rendendo il tragitto un po’ scomodo e di circa 20 minuti/mezz’ora a tratta. Nel complesso si tratta però dell’unica pecca, non dell’hotel ma della posizione, sapendolo in anticipo ci si riesce comunque ad organizzare
Hospedou-se por 3 diárias em abr. de 2024
Resposta de MASEVEN Team em 29 de abr. de 2024
Dear Sara,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our hotel's excellent amenities, including our newly renovated rooms with comfortable mattresses and modern bathrooms. It's also great to know that you found our breakfast buffet to your liking, offering a variety of sweet and savory options.We appreciate your comments regarding the convenience of our location near the S-Bahn station S2, providing easy access to Marienplatz. We understand your concerns about the occasional delays and disruptions in service, which can indeed make travel a bit inconvenient at times. Rest assured, we will continue to monitor the situation closely and strive to minimize any disruptions for our guests.Despite this minor inconvenience, we're thrilled that you overall enjoyed your stay with us. Should your travels bring you back to the area, we would love the opportunity to welcome you again and ensure you have a seamless experience.Best wishes, MASEVEN Team

6/10 - Ok

Erik, Neukeferloh

Pontos positivos: Condições e instalações da propriedade
Hospedou-se por 3 diárias em abr. de 2024
Resposta de MASEVEN Team em 29 de abr. de 2024
Lieber Erik,Vielen Dank für deine Bewertung. Es tut uns leid zu hören, dass dein Aufenthalt nicht ganz deinen Erwartungen entsprochen hat. Wir schätzen dein Feedback sehr und möchten gerne wissen, was wir verbessern können, um sicherzustellen, dass du das nächste Mal eine 5/5 Erfahrung bei uns hast. Deine Meinung ist uns wichtig und wir nehmen deine Anregungen ernst. Bitte lass uns wissen, wie wir dich beim nächsten Mal besser beeindrucken können!Beste Grüße, MASEVEN Team

10/10 - Excelente

julia

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2024
Resposta de MASEVEN Team em 29 de abr. de 2024
Liebe Julia,vielen Dank für deine großartige Bewertung! Es freut uns sehr zu hören, dass dein Aufenthalt so angenehm war. Wir sind dankbar für dein Lob und freuen uns schon jetzt darauf, dich bald wieder bei uns begrüßen zu dürfen. Wenn du weitere Anregungen oder Wünsche hast, lass es uns gerne wissen!Beste Grüße, MASEVEN Team

8/10 - Boa

Tia

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
No idea why this property has such bad reviews, I thought it was great! The only thing I didn’t really like was the mirror/window in the room which meant you could see into the bathroom from the bedroom - maybe not ideal if you’re not travelling with a partner and are travelling on business! Other than that it’s a lovely hotel, very modern with a really nice bar in the lobby. I will definitely be back if I visit Munich again.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de MASEVEN Team em 29 de abr. de 2024
Dear Tia,Thanks a bunch for your awesome review! We're thrilled to hear that you had a great stay with us. We appreciate your feedback about the mirror/window situation, and we'll definitely take that into consideration for future improvements. It's fantastic to know that you enjoyed our modern hotel and the cozy vibe of our lobby bar. Can't wait to welcome you back to Munich whenever you're in town again!Cheers, MASEVEN Team

8/10 - Boa

Nilli

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Overall a nice hotel but was a little remote and not a very interesting area. The breakfast cost €18 and didn’t offer very much at all. Disappointing selection of food and absolutely nothing was vegan except the chocolate spread. The staff didn’t speak great English which didn’t help
Hospedou-se por 1 diária em abr. de 2024
Resposta de MASEVEN Team em 29 de abr. de 2024
Dear Nili,Thanks for sharing your feedback with us. We're glad to hear that you found our hotel nice overall. We're sorry to hear that the location wasn't quite what you were expecting and that you were disappointed with the breakfast selection, especially regarding vegan options. Your comments are important to us, and we'll definitely take them into consideration for future improvements. We'll also address the language proficiency of our staff to ensure a smoother experience for our guests. We appreciate your insights and hope to have the chance to better meet your expectations in the future.Best wishes, MASEVEN Team

10/10 - Excelente

Ilona

Pontos positivos: Limpeza
Hospedou-se por 1 diária em abr. de 2024
Resposta de MASEVEN Team em 29 de abr. de 2024
Hey Ilona,vielen Dank für deine fantastische Bewertung! Es freut uns riesig zu hören, dass dein Aufenthalt bei uns so toll war. Wir geben immer unser Bestes, um unseren Gästen eine unvergessliche Erfahrung zu bieten, und es ist großartig zu wissen, dass wir das erreicht haben. Wenn du wieder in der Gegend bist, würden wir uns freuen, dich erneut bei uns begrüßen zu dürfen!Beste Grüße, MASEVEN Team

8/10 - Boa

Marcel

Pontos positivos: Limpeza e condições e instalações da propriedade
Die Unterkunft war gut. Nur die versprochenen sachen wie : Wasserkocher, kaffe/tee, und wasserflasche waren nicht vorhanden.
Hospedou-se por 1 diária em mar. de 2024
Resposta de MASEVEN Team em 29 de abr. de 2024
Lieber Marcel, danke für dein Feedback! Es tut uns total leid, dass wir bei deinem Aufenthalt die versprochenen Sachen nicht parat hatten. Aber wir haben sofort reagiert und jetzt stehen Wasserkocher, Kaffee/Tee und Wasserflaschen für unsere Gäste bereit. Beim nächsten Mal wirst du sehen, dass wir das besser im Griff haben. Wir hoffen, du gibst uns noch eine Chance, dich zu überzeugen!Beste Grüße, MASEVEN Team

8/10 - Boa

Marius

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Man ist gezwungen, hier einen Text zu schreiben, ohne den eine Bewertungsabgabe offensichtlich nicht möglich ist, warum? Die Unterkunft ist gut, dem ist nichts hinzuzufügen.
Resposta de MASEVEN Team em 29 de abr. de 2024
Lieber Marius,vielen Dank für deine Bewertung! Es freut uns zu hören, dass dein Aufenthalt größtenteils positiv war. Falls es irgendwelche Bereiche gibt, in denen wir uns verbessern können, lass es uns bitte wissen. Wir möchten sicherstellen, dass jeder Besuch bei uns eine 5/5 Erfahrung wird! Hoffentlich sehen wir dich bald wieder. Beste Grüße, MASEVEN Team

8/10 - Boa

Marcel

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Hotel wurde wegen der Ruhigen Lage gewählt. Wir waren über das WE dort und haben selten einen anderen Gast gesehen. =Wunderbar. Zimmer war TipTop (Madream) , Personal freundlich. Nur wurde uns ein Tiefgaragenplatz für das Auto nicht gewehrt, obwohl Autos hin und wieder raus kamen. Parkplatz am Hotel (12€) bzw. rund um das Hotel (Parkbuchten, kostenlos) geht auch.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de MASEVEN Team em 29 de abr. de 2024
Lieber Marcel, Danke für dein Feedback! Es freut uns total zu hören, dass dir die ruhige Lage gefallen hat und du ein entspanntes Wochenende hattest. Es tut uns jedoch leid, dass es Probleme mit dem Tiefgaragenplatz gab. Wir werden sicherstellen, dass solche Missverständnisse in Zukunft vermieden werden. Parkplätze rund um das Hotel sind definitiv eine gute Alternative. Wir hoffen, dich bald wieder bei uns begrüßen zu dürfen!Beste Grüße, MASEVEN Team

4/10 - Insatisfatória

Wissem

Viagem de negócios, Viagem a dois
Frühstück Raum, jeden Morgen voll kaum Platz Die Betten in Zimmer, sehr klein und schmal Freundliche, personell
Hospedou-se por 7 diárias em fev. de 2024
Resposta de MASEVEN Team em 28 de fev. de 2024
Lieber Wissen,vielen Dank für Ihr ehrliches Feedback zu Ihrem Aufenthalt in unserem Hotel. Es tut uns aufrichtig leid zu hören, dass Ihr Frühstückserlebnis nicht den Erwartungen entsprochen hat. Wir nehmen Ihre Anmerkungen zur Kenntnis und werden alles tun, um die Situation zu verbessern, indem wir mögliche Lösungen für den beengten Frühstücksraum untersuchen.Bezüglich der Größe der Betten möchten wir uns entschuldigen, dass diese nicht Ihren Vorstellungen entsprachen. Wir verstehen, wie wichtig ein angenehmes Schlaferlebnis ist und werden prüfen, ob wir hier Verbesserungen vornehmen können.Ihre freundlichen Worte bezüglich unseres Personals bedeuten uns sehr viel. Wir legen großen Wert darauf, unseren Gästen einen herzlichen und professionellen Service zu bieten, und es freut uns zu hören, dass wir diesem Anspruch gerecht werden konnten.Wir hoffen, dass Sie uns in Zukunft erneut die Möglichkeit geben, Sie von unserem Hotel und unseren Dienstleistungen zu überzeugen. Sollten Sie weitere Anliegen haben, zögern Sie bitte nicht, uns direkt zu kontaktieren.Mit freundlichen Grüßen, MASEVEN Team

8/10 - Boa

Leon

Hospedou-se por 2 diárias em dez. de 2023
Resposta de MASEVEN Team em 7 de fev. de 2024
Lieber Leon,vielen Dank für Ihre Bewertung! Es freut uns zu hören, dass Sie Ihren Aufenthalt genossen haben. Wir schätzen Ihr Feedback sehr und werden uns bemühen, Ihre Erfahrung beim nächsten Mal zu verbessern. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Liebe Grüße

8/10 - Boa

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 4 diárias em jan. de 2024
Resposta de MASEVEN München Messe Dornach em 29 de jan. de 2024
Lieber Anonymous,herzlichen Dank für Ihre tolle Bewertung. Es freut uns, dass Sie mit Ihrem Aufenthalt im MASEVEN Hotel zufrieden waren. Wir freuen uns bereits auf Ihren nächsten Besuch.Mit freundlichen Grüßen,MASEVEN Team

8/10 - Boa

Heiko

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Eine sehr gute Unterkunft, etwas hellhörig aber ein sehr schönes Hotel
Hospedou-se por 2 diárias em jan. de 2024
Resposta de MASEVEN München Messe Dornach em 29 de jan. de 2024
Sehr geehrte Gäste,herzlichen Dank für Ihre positive Bewertung. Es freut uns zu hören, dass Sie unsere Unterkunft als sehr gut empfunden haben. Wir schätzen Ihr Feedback und hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,MASEVEN Team

4/10 - Insatisfatória

Alex

Hospedou-se por 1 diária em jan. de 2024
Resposta de MASEVEN München Messe Dornach em 29 de jan. de 2024
Lieber Alex,herzlichen Dank für Ihre Bewertung. Wir schätzen Ihr Feedback sehr. Um unseren Service weiter zu verbessern, wären wir dankbar für konkrete Anregungen oder Vorschläge von Ihrer Seite. Ihre Zufriedenheit liegt uns am Herzen, und wir würden gerne sicherstellen, dass Ihr nächster Aufenthalt bei uns noch angenehmer wird.Mit freundlichen Grüßen,MASEVEN Team

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 9 diárias em dez. de 2023
Resposta de MASEVEN Messe Dornach em 11 de jan. de 2024
Vielen Dank für Ihr wunderbares Feedback

8/10 - Boa

Tuncay

Hospedou-se por 3 diárias em dez. de 2023
Resposta de MASEVEN München Messe Dornach em 11 de jan. de 2024
Vielen Dank für Ihr positives Feedback.

10/10 - Excelente

yaren

Hospedou-se por 2 diárias em dez. de 2023
Resposta de MASEVEN München Messe Dornach em 11 de jan. de 2024
Vielen Dank für Ihr wunderbares Feedback.Wir freuen uns auf Ihren nächsten Aufenthalt in MASEVEN

6/10 - Ok

Björn

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
guter und moderner Zustand des Hotels und der Zimmer , das Frühstück hingegen der Versprechen eine Katastrohe. Es wird kein Belag nachgelegt. Keine Konfitüre. Auf Nachfrage erhält man dann die Antwort es wäre nichts da. Stattdessen bedient sich das Personal von den Resten des Buffets. Das Ganze um 8:30Uhr!!! Empfehlung: kein Frühstück buchen.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de MASEVEN München Messe Dornach em 11 de jan. de 2024
Sehr geehrter Björn,herzlichen Dank für Ihr Feedback. Es freut uns zu hören, dass Sie den guten und modernen Zustand des Hotels und der Zimmer schätzen.Es tut uns aufrichtig leid zu erfahren, dass das Frühstück nicht Ihren Erwartungen entsprochen hat. Wir entschuldigen uns für die Unannehmlichkeiten, insbesondere die fehlenden Beläge und Konfitüren sowie die unzureichende Nachfragebedienung. Ihr Hinweis bezüglich des Bedienens des Personals von Buffetresten ist äußerst besorgniserregend und wird umgehend intern überprüft.Wir danken Ihnen für diese konstruktive Kritik, die uns dabei hilft, unsere Servicequalität zu verbessern. Wir hoffen, Sie dennoch in Zukunft wieder bei uns begrüßen zu dürfen, um Ihnen eine insgesamt positive Erfahrung zu bieten.Mit freundlichen Grüßen,Ihr MASEVEN Team

10/10 - Excelente

Norman

Viagem de negócios
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Gut erlegen und erreichbar, sauber, gutes frühstück
Hospedou-se por 1 diária em dez.. de 2023
Resposta de MASEVEN München Messe Dornach em 11 de jan. de 2024
Vielen Dank für Ihr positives Feedback! Es freut uns zu hören, dass Sie unser Hotel als gut gelegen, gut erreichbar, sauber und mit einem guten Frühstück erlebt haben. Wir schätzen Ihre Bewertung sehr und hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Falls Sie weitere Anregungen oder Wünsche haben, lassen Sie es uns gerne wissen.Mit freundlichen Grüßen,ihr MASEVEn Team

10/10 - Excelente

Juan José

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Hospedou-se por 4 diárias em dez. de 2023
Resposta de MASEVEN München Messe Dornach em 11 de jan. de 2024
top top top!!! wir freuen uns über Ihre tolle Bewertung und wünschen uns, Sie bald wieder als Gast bei uns begrüßen zu dürfen.ihr MASEVEN Team

2/10 - Terrível

Fabian

Viagem a dois
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Eine schreckliche Unterkunft! Hier bekommt man trotz deiner Reservierung und einer Bestätigung KEIN Zimmer. Man wird abgewimmelt, es werden sogar ungereinigte Zimmer vermietet. Dieses Hotel, wenn man es überhaupt so nennen kann, sollte man definitiv meiden!
Hospedou-se por 1 diária em dez.. de 2023
Resposta de MASEVEN München Messe Dornach em 11 de jan. de 2024
Sehr geehrter Fabian,es tut uns aufrichtig leid zu hören, dass Sie negative Erfahrungen in unserem Hotel gemacht haben. Wir entschuldigen uns zutiefst für die Unannehmlichkeiten und nehmen Ihr Feedback ernst. Wir haben die Maßnahmen ergreift, um solche Vorfälle zu verhindern. Ihr Komfort liegt uns am Herzen, und wir hoffen, dass Sie uns in der Zukunft eine Chance geben, Ihr Vertrauen zurückzugewinnen.Mit freundlichen Grüßen,ihr MASEVEN Team

10/10 - Excelente

Haejeong

Hospedou-se por 3 diárias em nov.. de 2023

2/10 - Terrível

Alice

I got a dirty room, because no housekeeping, but there are selling dirty room and it is allowed.
Hospedou-se por 1 diária em dez.. de 2023

6/10 - Ok

Andreas

Hospedou-se por 1 diária em dez.. de 2023

10/10 - Excelente

wei

Hospedou-se por 4 diárias em nov.. de 2023
Resposta de MASEVEN München Messe Dornach em 11 de jan. de 2024
Vielen Dank für Ihr tolles Feedback.Wir freuen uns auf Ihren nächsten Aufenthalt in MASEVEN

8/10 - Boa

Andrew

Hospedou-se por 2 diárias em nov.. de 2023
Resposta de MASEVEN München Messe Dornach em 11 de jan. de 2024
Vielen Dank für Ihr positives Feedback.Wir freuen uns auf Ihren nächsten Aufenthalt in MASEVEN

8/10 - Boa

Elisabetta

Hospedou-se por 1 diária em nov. de 2023
Resposta de MASEVEN München Messe Dornach em 11 de jan. de 2024
Liebe Elisabetta,vielen Dank für Ihr positives Feedback.Wir freuen uns auf Ihren nächsten Aufenthalt in MASEVEN

10/10 - Excelente

Markus

Hospedou-se por 1 diária em nov. de 2023
Resposta de MASEVEN (SK) em 17 de nov. de 2023
herzlichen Dank für Ihre fantastische Bewertung und die großartige 10/10-Wertung! Es freut uns außerordentlich zu hören, dass Ihr Aufenthalt bei uns so positiv verlaufen ist.Es ist unser höchstes Ziel, unseren Gästen einen erstklassigen Service und eine angenehme Erfahrung zu bieten. Ihre Rückmeldung bestätigt uns, dass wir auf dem richtigen Weg sind. Wenn es spezielle Aspekte gab, die Ihnen besonders gefallen haben oder wenn Sie Anregungen zur weiteren Verbesserung haben, lassen Sie es uns bitte wissen.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Vielen Dank für Ihr Vertrauen und Ihre großzügige Bewertung!

10/10 - Excelente

Ajaykumar

Pontos positivos: Limpeza e condições e instalações da propriedade
Great place to stay if you are attending events at the Messe convention centre
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de MASEVEN (SK) em 17 de nov. de 2023
Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you found our place to be a great accommodation choice, especially for those attending events at the Messe convention centre.It's our goal to provide a comfortable and convenient stay for our guests, and we are thrilled to know that we met your expectations. If there's anything specific you enjoyed or any suggestions you may have for improvement, please feel free to share.We look forward to welcoming you back for any future events or visits to the area. Your satisfaction is our priority, and we appreciate your feedback

10/10 - Excelente

Holger

Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 1 diária em nov. de 2023
Resposta de MASEVEN (SK) em 17 de nov. de 2023
Herzlichen Dank für Ihre tolle Bewertung Holger!Bis bald.

2/10 - Terrível

josef

Viagem de negócios
Pontos negativos: Limpeza e conforto do quarto
Be careful hotel
I ordered the apartment of 29 sqm in this hotel for 2 nights. At checking reception told me there are no apartments in this hotel and gave me a small room. I complained to hotels.com which made them "find their apartments" in the next morning. Got an apartment in the second night. Electricity sockets were not working, TV not working and bugs were found in bathroom sink
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de MASEVEN (SK) em 28 de nov. de 2023
Dear Josef,We sincerely apologize for the inconvenience and disappointment you experienced during your stay at our hotel. It is truly disheartening to learn about the issues you encountered, and we deeply regret that we fell short of meeting your expectations.We understand the frustration caused by the initial misunderstanding regarding the type of room you had booked. This should not have happened, and we apologize for any inconvenience it may have caused. Additionally, we are sorry to hear about the problems you encountered with the electricity sockets, TV, and the presence of bugs in the bathroom sink. This is not reflective of the high standards we strive to maintain.We appreciate your feedback as it provides us with an opportunity to address and rectify these issues. Our team is committed to ensuring that such incidents do not recur in the future. Rest assured that we will thoroughly investigate the concerns you raised and take appropriate measures to improve the quality of our services.We understand the impact this had on your experience, and we genuinely apologize for any discomfort caused. If there is anything further we can do to address your concerns or if you have additional feedback, please do not hesitate to contact us directly.We value your feedback and hope you might consider giving us another opportunity to provide you with the positive experience that reflects our true standards.Sincerely,MASEVEN Team Dornach

6/10 - Ok

ADIB C.

Viagem de negócios
Pontos positivos: Conforto do quarto
Pontos negativos: Limpeza
Abusive Apartmentswith Hotel Service
very limited cleaning, kitchen always smelling to garbage, no one wash the dishes, breakfast very poor and very expensive, charging for parking. This is a very abusive policy for a property that wants to host people from other countries.
Hospedou-se por 8 diárias em out. de 2023
Resposta de MASEVEN (SK) em 6 de nov. de 2023
Dear ADIB C.,Thank you for your honest feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your comments are extremely important to us and we take them seriously in order to improve our services. We will ensure that your feedback is discussed with the team to take necessary action.We understand your concerns regarding cleaning, breakfast and parking charges. Our goal is to satisfy our guests and we deeply regret that we could not meet your expectations.If you have any specific suggestions or further details, we would be happy to hear them in order to optimize our service

10/10 - Excelente

Steven

Viagem de negócios
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Alles sauber, Check in und Check Out völlig problemlos. Ruhige Lage.
Hospedou-se por 1 diária em out. de 2023
Resposta de MASEVEN (SK) em 6 de nov. de 2023
Hallo Steven,Freut uns wirklich zu hören, dass alles sauber war und der Check-In sowie der Check-Out reibungslos verliefen. Die ruhige Lage war sicherlich auch angenehm. Falls du weitere Fragen hast oder etwas benötigst, lass es uns gerne jederzeit wissen!

8/10 - Boa

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza e conforto do quarto
Overall very good hotel for the Messe.
Overall good hotel, no restaurant and only limited selection of restaurants in the neighbourhood, but easy to get anywhere with taxis or train (station only a walk away). Good breakfast, rooms comfortable and good space. Would come back, recommend it to people going to the Messe.
Hospedou-se por 6 diárias em out. de 2023
Resposta de MASEVEN (SK) em 18 de out. de 2023
Dear Anonymous Guest,We appreciate your detailed feedback on your recent stay with us. It's fantastic to hear that you had an overall good experience at our hotel and that you found our breakfast, comfortable rooms, and ample space to your liking. We take great pride in providing our guests with a comfortable and enjoyable stay.Your mention of our convenient location, close to a train station and accessible by taxis, is valuable information for other travelers, and we're pleased to know this was beneficial for you during your visit.Regarding the limited restaurant selection in the neighborhood, we understand the importance of dining options, and we're continually looking for ways to enhance the culinary offerings for our guests.We're delighted to hear that you would consider coming back and recommend our hotel to those attending the Messe. Your recommendation means a lot to us, and we look forward to welcoming you again in the future.If you have any specific suggestions or if there's anything we can do to make your next stay even better, please don't hesitate to reach out to us. We're always here to assist you.Thank you for your feedback and for choosing our hotel.Warm regards,Your MASEVEN Team Dornach

10/10 - Excelente

Parveen

Pontos positivos: Condições e instalações da propriedade
Great hotel, good value for money
Hospedou-se por 3 diárias em out. de 2023
Resposta de MASEVEN (SK) em 18 de out. de 2023
Dear Parveen,Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a great experience during your stay and that you found our hotel to be of excellent value for your money.It's always our aim to provide our guests with a memorable and outstanding stay, and your 5-star rating truly means a lot to us. We're delighted to have met your expectations, and your positive words will serve as motivation for our entire team.If you ever plan to visit us again or have any special requests or questions, please do not hesitate to reach out. We look forward to the opportunity to welcome you back in the future.Once again, thank you for your kind review, and we hope to see you again soon!Warm regards,Your MASEVEN Team Dornach

10/10 - Excelente

Gonca

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 2 diárias em set. de 2023
Resposta de MASEVEN (SK) em 2 de out. de 2023
Liebe/r Gonca,Vielen Dank für diese hervorragende Bewertung!Wir freuen uns auf ein baldiges Wiedersehen hier in Dornach.Viele Grüße dein MASEVEN-Team

10/10 - Excelente

Emmanuel Ehichoya, Lynbrook Ny

Viagem de negócios
Pontos positivos: Comodidades e condições e instalações da propriedade
This property is very clean and a modern facility. I’ll certainly stay here again.
Hospedou-se por 2 diárias em set. de 2023
Resposta de MASEVEN (SK) em 2 de out. de 2023
Lieber Emmanuel Echichoya,besten Dank für 5 von 5 Möglichen Punkten.Wir freuen uns darauf dich bald wieder begrüßen zu dürfen und wünschen bis dahin alles Gute!Dein MASEVEN Team aus Dornach

8/10 - Boa

Britney

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The train station is a 7-8 min walk away and it will get you pretty much anywhere you need within a 10-30 min train ride (Oktoberfest, Marienplatz, Dachau Concentration Camp, meeting point for neuschwanstein castle) essentially all the main attractions. The hotel offers laundry but charges per load and dryer 4.5 Euros each. Breakfast was a huge feast with amazing an coffee machine that whips you up crafted coffee options. The rooms are very spacious, clean, and have a kitchen sink, few cups, wine glasses, wine opener, fridge, and an iron. They come by and clean everyday. They have elevators / lifts which is super helpful. There is a grocery store just a 7 min walk away & liquor store right next to the store. Last tip: place a do not disturb in the front door if you don’t want them to come and clean since they knock and come right in and it’s earlier in the day. After we noticed that we started to place the sign and had no issues. Overall, I would recommend!
Hospedou-se por 4 diárias em set. de 2023
Resposta de MASEVEN (SK) em 2 de out. de 2023
Liebe Brittany,vielen lieben Dank für deine ausführliche und schöne Bewertung!Wir hoffen das du wohlbehalten wieder zu Hause angekommen bist und freuen uns schon jetzt auf deinen nächsten Aufenthalt bei uns.Viele Grüße von deinem MASEVEN Team aus Dornach

2/10 - Terrível

Reyes

Hospedou-se por 1 diária em set. de 2023
Resposta de MASEVEN (SK) em 18 de out. de 2023
Lieber Reyes,vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung abzugeben. Wir bedauern zutiefst, dass Ihr Aufenthalt in unserem Hotel nicht Ihren Erwartungen entsprochen hat. Ihre Meinung ist uns wichtig, da sie uns hilft, unsere Servicequalität kontinuierlich zu verbessern.Da Sie keine Kommentare oder spezifischen Anmerkungen hinterlassen haben, ist es für uns schwer nachvollziehbar, was genau zu Ihrer Unzufriedenheit geführt hat. Wir würden uns freuen, von Ihnen zu hören, wenn Sie uns weitere Details mitteilen möchten, damit wir die Situation besser verstehen und entsprechend handeln können.Ihre Zufriedenheit ist unser oberstes Anliegen, und wir hoffen, dass Sie uns in der Zukunft erneut eine Chance geben, um Ihnen einen besseren Aufenthalt bieten zu können. Bitte zögern Sie nicht, sich direkt an uns zu wenden, wenn Sie weitere Fragen oder Anliegen haben.Nochmals vielen Dank für Ihr Feedback, und wir hoffen, Sie in der Zukunft wieder bei uns begrüßen zu dürfen.

10/10 - Excelente

Gottfried

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em ago. de 2023
Resposta de Thomas em 17 de ago. de 2023
Lieber Gottfried, vielen herzlichen Dank für Ihre großartige 5-Sterne-Bewertung! Es ist fantastisch zu erfahren, dass Ihr Aufenthalt bei uns so positiv war.Unser Team arbeitet hart daran, sicherzustellen, dass unsere Gäste eine erstklassige Erfahrung genießen können, und es ist großartig zu hören, dass wir Ihre Erwartungen erfüllen konnten. Von der Unterkunft über das Frühstück bis hin zu unserem Service freuen wir uns, dass Sie mit allem zufrieden waren.Wir schätzen Ihr Feedback sehr und hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Sollten Sie weitere Anregungen oder Wünsche haben, zögern Sie bitte nicht, uns mitzuteilen. Wir freuen uns darauf, Ihnen erneut einen großartigen Aufenthalt bieten zu können. Nochmals vielen Dank für Ihre positive Rückmeldung!Herzliche Grüße von Deinem MASEVEN Team Dornach

10/10 - Excelente

ardila

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Thomas em 14 de ago. de 2023
Dear Ardila,Thank you for your excellent 5-star rating for our MASEVEN Hotel in Dornach! We are very pleased with your positive feedback.It is great to hear that you were completely satisfied with your stay. Our team works hard to provide guests with a first-class experience, and it is very gratifying to learn that we have achieved this goal.Our efforts are aimed at providing a first-class accommodation and a pleasant environment. Your review confirms to us that our efforts in service quality, cleanliness and comfort are crowned with success.It would be helpful to us and other travelers if you could perhaps highlight some specific aspects that you particularly enjoyed. Whether it's the rooms, breakfast, customer service, or location, your details could help other potential guests make their decision.Thank you again for your great review. We hope to welcome you back soon at the MASEVEN Hotel in Dornach and provide you with another first-class experience.Kind regardsYour MASEVEN Team

8/10 - Boa

Christopher

Hospedou-se por 1 diária em ago. de 2023
Resposta de Thomas em 4 de ago. de 2023
Dear Christopher,thank you for taking the time to rate your recent stay at MASEVEN in Munich!We are pleased to see that you had an overall positive experience during your time with us, as reflected in your 8/10 rating. Your satisfaction is our top priority, and we're glad that we were able to meet most of your expectations.We always strive to provide our guests with the best possible service, and your feedback is valuable to us. If there's anything specific that you think we could improve upon to make your next stay even better, we would love to hear your suggestions.Thank you for choosing MASEVEN, and we hope to have the pleasure of welcoming you back in the future for an even more enjoyable stay!Best regards,Your Team of MASEVEN in Dornach

6/10 - Ok

Jan

Hospedou-se por 4 diárias em jul. de 2023
Resposta de Thomas em 2 de ago. de 2023
Dear Jan,Thank you for your review and for taking the time to give us feedback. We appreciate your honest opinion.We are sorry to see that your stay with us did not quite meet your expectations. We would like to learn more about your experience to better understand what we can improve.If you are willing to share more details with us, we would love to hear from you. Your feedback is important to us, and we are always looking to improve our services to ensure our guests have an enjoyable stay.We hope that you will give us the opportunity to improve and positively surprise you during your next visit.Thank you for your trust and openness.With warm regards,The team of MASEVEN in Dornach

8/10 - Boa

Antonio

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 2 diárias em mai. de 2023
Resposta de Thomas em 2 de ago. de 2023
Dear Julio,Thank you for your positive review! We are pleased that you were mostly satisfied with your stay at MASEVEN in Dornach and gave us 4 out of 5 stars.Your feedback is very important to us and we are continuously working to improve our service and offerings. If you have any specific suggestions or comments that could help us improve further, please do not hesitate to contact us at any time.We hope that you will visit us again soon and that we can inspire you even more during your next stay.Thank you for your trust and support!Warm regards,The team of MASEVEN in Dornach

10/10 - Excelente

Jörg

Hospedou-se por 1 diária em jul. de 2023
Resposta de Thomas em 20 de jul. de 2023
Lieber Jörg,vielen Dank für Deine perfekte 10/10 Bewertung von unserem MASEVENin Dornach! Es freut uns außerordentlich zu hören, dass Dein Aufenthalt bei uns rundum zufriedenstellend war.Unser Team legt großen Wert darauf, unseren Gästen den bestmöglichen Service zu bieten und einen angenehmen Aufenthalt zu ermöglichen. Es ist großartig zu wissen, dass Du mit allem zufrieden warst.Vielen Dank für Deine positive Bewertung und Dein Vertrauen in unser Hotel. Wir freuen uns darauf, Dich bei Deinem nächsten Besuch erneut bei uns begrüßen zu dürfen!Dein MASEVEN Team Dornach

8/10 - Boa

Cesar

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Todo bien y tranquilo, cerca de estación de tren
Hospedou-se por 3 diárias em jul. de 2023
Resposta de Thomas em 20 de jul. de 2023
Dear Cesar,Thank you for your review of the MASEVEN Hotel in Dornach with 4 out of 5 points! We are glad to hear that everything was good and quiet and you appreciated the proximity to the train station.We always strive to provide our guests with a pleasant and peaceful stay, and it's nice to know that you enjoyed your time with us.Thank you for your positive review and we hope to welcome you again on your next visit!Your MASEVEN Team

8/10 - Boa

TAE

Hospedou-se por 1 diária em jul. de 2023
Resposta de Thomas em 20 de jul. de 2023
Dear Tae,thank you for rating MASEVEN Hotel in Dornach with 8 out of 10 points! We are glad that your stay with us was satisfactory overall.Our goal is to provide our guests with a pleasant and comfortable stay. Your rating shows us that we are on the right track, but there is certainly room for improvement.Thank you for your feedback, which helps us to further optimize our service. We hope that we can convince you even better of our hotel during your next visit. We look forward to welcoming you back soon!Your MASEVEN Team

10/10 - Excelente

Martina

Hospedou-se por 1 diária em jun. de 2023
Resposta de Thomas em 25 de ago. de 2023
Dear Martina,thank you for your perfect score and positive feedback regarding your recent stay at our MASEVEN Hotel in Dornach.We're thrilled to hear that you had an excellent experience during your time with us. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations.If you have any further comments, suggestions, or if there's anything specific that you particularly enjoyed about your stay, please feel free to let us know. We're always here to ensure that your next visit is just as wonderful as this one.We look forward to welcoming you back and providing you with another outstanding stay in the future.Warm regards,Your MASEVEN Team

2/10 - Terrível

Marcel

Hospedou-se por 1 diária em jun. de 2023
Resposta de Thomas em 25 de ago. de 2023
Dear Marcel,thank you for taking the time to provide feedback on your recent experience at our MASEVEN Hotel in Dornach.We're sorry to hear that your stay did not meet your expectations, and we appreciate your candidness in sharing your thoughts.If you have specific concerns or details you would like to share about your stay, please feel free to provide more information. Your feedback is valuable to us as we strive to continuously improve our services and guest experiences.We hope that you might consider giving us another chance in the future to provide you with a more positive and satisfying stay.Best regards,Your MASEVEN Team from Dornach

6/10 - Ok

Kamila

Hospedou-se por 1 diária em jun. de 2023
Resposta de Thomas em 25 de ago. de 2023
Dear Kamila,thank you for sharing your feedback regarding your stay at our MASEVEN Hotel in Dornach.We appreciate your honest input and regret that your stay didn't fully meet your expectations.If there are specific points or concerns you would like to elaborate on, please feel free to provide more details. Your opinion is important to us as it helps us continuously improve our services.We hope that you will consider giving us another opportunity to impress you with our offerings and service in the future.Best regards,Your MASEVEN Team Dornach