Resorts em Mumbai Central,

"The Orchid Hotel it self is very nice and clean. We are returning guests for many years always staying in the Club Lounge. However this time we were a little perturbed at the very poor lack of communication. I wrote to the Hotel, via Expedia and the Hotel did not reply. Many attempts were made and same silence followed. I made contact with Expedia but they were useless and did (it was a challenge to get a 'human' to assist as Expedia has left all queries to a Bot!) a guy called Vincent gave me...

"GOOD AFTERNOON, I WOULD LIKE TO MAKE A HUGE COMPLAIN ABOUT THIS HOTEL, THE SERVICE, THE ROOMS, THE AMENITIES, THE CLEANING, BREAKFAST WAITING AND SERVICE, COFFE SHOP SERVICE... ALL OF IT, I STAYED ALMOST A WEEK HAD 3 ROOMS BOOKED AND WAS PAYING ALMOST 400USD PER ROOM IN VERY SMALL ROOMS AND WITH THE WORST SERVICE I COULD GET. MY GUESTS WERE SHOCKED, I ALWAYS STAY IN THIS HOTEL BUT WAS REALLY DISAPPOINTED FOR THE AMOUNT I WAS PAYING I GOT THE SMALLEST ROOMS EVER, THE CLEANING WAS SO BAD THAT...

"Check in denied on the bookings made through Hotel.com.. had to settle the entire room rate on cash. The check-in formalities took a lot more time than normal. Would not stay at the hotel again"

"Incorrect map position. Long time to check in. Necessary to ask for everything. Hard bed. Positives are the restaurant good food and all the staff kind and helpful. Not great value overall. Should be better for the price."