2/10 - Terrível
Scott
Viagem de negócios
3 de abr. de 2026
Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades
I was visiting the area with a colleague for a group hike, and unfortunately, our experience was significantly disrupted by several issues with our accommodations.
Upon checking into our room, we immediately noticed a faint smell of vomit. We hoped the odor would dissipate while we went out for dinner, but it persisted and was unfortunately amplified once we turned on the heater.
Furthermore, we were unable to sleep for most of the night due to an extreme amount of noise coming from the unit directly above us. From approximately 10:00 PM until 7:15 AM, there was constant stomping and banging; at one point, it sounded as though power tools were being used. The disturbance was so severe that I would be surprised if there wasn't damage to the flooring or walls of that unit.
I want to specifically commend the young woman working at the front desk. She was incredibly kind and professional, doing everything within her power to assist us. She attempted to call the room multiple times and even went upstairs to knock on the door to no avail. At 3:30 AM, she offered to move us to a different room, but there were no double-bed rooms available. While there was a suggestion of adding a roll-away bed to a single-bed room, this was not a viable solution for us after having already been kept awake for the majority of the night. As I was traveling with a professional colleague, sharing a bed was not an option, and the logistics of a room move and bed setup at that hour were not feasible
Scott
Hospedou-se por 1 diária em mar. de 2026
