4/10 - Insatisfatória
Andrew S.
6 de mai. de 2024
Pontos negativos: Limpeza
Not what we expected from the previous reviews and listing
Before our rental even started, we had to reach out multiple times to the renter because they never responded to questions. We also notice that days prior to our arrival they changed the listing to exclude the hot tub - an amenity we specifically filtered and chose. Apparently it stopped working. Instead of notifying us, they tried to cover it up and apologize after the fact. Instructions to enter were never sent as described, we had to call and wait to gain entry. Upon arrival the trash was overflowing. The lid could no where near be shut due to the amount of trash, and there were multiple bags on the ground around the can. This was unsettling arriving in the afternoon in such a remote area with much wildlife around. We then learned the grill had no propane - when called they promised to come to refill which they never did. The state of the grill was abhorrent to what should have been expected. Our first morning we were delighted to no power or running water until 3pm. We were forced to crawl around subspaces on the property per the renter via phone call to help 'troubleshoot' the issue.
Andrew S.
Hospedou-se por 3 diárias em mar. de 2024