Mosteiro de Ursulines

We would like to leave a report of a bad experience at the hotel! People said really good things about the hotel, they said it had a beautiful view, a wonderful pool and a good enough room! All that the people said is correct, but we had a bad impression of most people working in the reception. Taking Alexander and a very sympathetic girl who presented us the room, everyone was very cold and little sympathy! We were honeymoon, super happy and our first stop was ar this hotel! We arrived very early at the hotel, 6h before checkin and we were very tires! They arrived at serving water and juice for several people who had bem in the reception but didn’t offer to us! They talked to all the others hosts and us, the little they spoke were because we ask and they were rude! We didn’t know if it was because we are very young and they thought that we were not too rich as the people who normally stay at the hotel or because they really do it yet! The installations, the view, cleaning and beach were very awesome, it's a amazing hotel. A suggestion is that they improve in service !! In a hotel like this we expect a wonderful experience, so stop doing difference between people! In addition, the internet is very bad in the rooms or pick up!

O hotel é muito bom. Bonito, bem localizado e com um staff muito atencioso. Tem um excelente custo-benefício.