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Avaliações de Morogoro Hotel

3.5 out of 5
Morogoro Hotel
Rwegasore Road, Forest Area, Morogoro

Avaliações

7,4

Boa

Nota 10 - Excelente. 6 de 18 avaliações" "
Nota 8 - Boa. 7 de 18 avaliações" "
Nota 6 - Ok. 1 de 18 avaliações" "
Nota 4 - Insatisfatória. 1 de 18 avaliações" "
Nota 2 - Terrível. 3 de 18 avaliações" "

7,6/10

Limpeza

7,2/10

Serviço e funcionários

6,4/10

Comodidades

7,2/10

Condições e instalações da propriedade

7,8/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Juliane

Viagem a dois
Der Zeitraum für die Nutzung des Pools ist nicht besonders lang. Nach 18 Uhr darf man nicht mehr baden, da dann Chemikalien zur Reinigung in den Pool gegeben werden.
Hospedou-se por 2 diárias em mai. de 2024

8/10 - Boa

Monique

Viagem em grupo
Pontos positivos: Limpeza e serviço e funcionários
Beautifully located hotel with an authentic atmosphere. It needs a bit of a makeover though…
Hospedou-se por 1 diária em jul. de 2023

8/10 - Boa

Adama

Viagem em grupo
Pontos positivos: Serviço e funcionários
Good and quiet area but rooms are a bit old inside and some maintenance and good cleaning get this place great

8/10 - Boa

Mark

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel is set in a beautiful green compound with great views of the Uluguru Mountains. It's quiet and peaceful and the staff aim to please. However, the property is quite dated, and could use a facelift.
Hospedou-se por 4 diárias em mar. de 2023

8/10 - Boa

Arne Fridthjof

Viagem com a família
Hospedou-se por 1 diária em jul. de 2022

10/10 - Excelente

Neil

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Morogoro Hotel and Gardens
A great Hotel surrounded by gardens on the foothills of the Uluguru mountains. Very friendly staff and a good place from which to visit Mikumi for a wildlife Safari
Hospedou-se por 1 diária em fev. de 2022
Resposta de Magreth Method em 25 de fev. de 2022
Thank you for the complement. Your warmly welcome.

10/10 - Excelente

Daniel

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice place to stay in Morogoro in a great location
Clean and reasonably modern hotel. Pool area is a good place for families and couples. Rooms are spacious and in interesting oval buildings. In a nice area of Morogoro called Forest Hill which is just 5 minutes from town. Lots of nice restaurants and bars nearby e.g. Black and White, Motown, Rock Garden.
Hospedou-se por 1 diária em nov. de 2021

2/10 - Terrível

Ashraf

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The management is not providing training, nor caring for their staff and the property. The hotel didn't have enough cutlery; in the dining area the table covers were dirty, it appeared they used the same table covers before washing during breakfast the next day. The breakfast was pathetic with minimal options. The rooms had dusty floors, the duvet on the bed didn't have a cover on it and the sheets had spots of brown stains and dust. The rooms are far off from their photo representation, they were actually filthy. My experience at Morogoro Hotel was terrible, I wouldn't recommend the hotel to anyone. If we hadn't arrived so late into the night we would have searched for a different hotel to stay for the night. Expedia should not be taking advance payments for hotels and stay locations they have not vetted. Taking advance booking with no refunds is a ploy for properties like these.
Hospedou-se por 1 diária em out. de 2021

6/10 - Ok

Abdellah

Viagem com a família
6.5
Het hotel is verouderd . Is aan vernieuwing toe. Ontbijt is volgens Tanzaniaanse norm redelijk. Prijs kwaliteit is niet in verhouding.
Hospedou-se por 2 diárias em jul. de 2021

8/10 - Boa

Abdulkadir Geylani

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
iyi bir otel
Herşey çok güzel. Ama yemek servisi çok yavaş. Sipariş verdikten 1 veya 2 saat sonra geliyor. Diğer tüm hizmetler gayet iyi. Çok güzel ve sakin bir yer. Geniş bir alanı var. Otel içinde yürüyüş bile yapabilirisiniz.
Hospedou-se por 1 diária em jul. de 2021
Resposta de Laika -- GM em 2 de ago. de 2021
We wish to thank you for staying with us and equally finding time to post a review on our services. Nice to learn that you enjoyed your stay, we are sorry for the delay you experienced on the service, we have since taken measures to ensure that there are no more such incidents of delayed service.

10/10 - Excelente

Abdulkadir Geylani

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jul. de 2021

2/10 - Terrível

Viajante verificado

Hospedou-se por 2 diárias em dez. de 2020

10/10 - Excelente

Viajante verificado

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
there was good scenery with the mountains trees and vegitation
Hospedou-se por 6 diárias em jan. de 2020

2/10 - Terrível

Viajante verificado

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Tanzanian expat
Poor house keeping. No water at times. Had to beg for towels and toilet paper. Sub standard breakfast. Overall poor service however great location near the golf course. Lacking management
Hospedou-se por 3 diárias em ago. de 2019

8/10 - Boa

John, UK

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very good mid range hotel near centre of Morogoro.
I've stayed here on a number of occasions and have always been impressed by the hospitality shown by the management and staff. The hotel has lodge style accommodation and the rooms are spacious with high quality a/c. Overall cleanliness was very good but the bathroom needs updating. However the shower in my bathroom was the most powerful I've ever experienced - a wonderful experience after a tiring day! The pool area was clean, spacious with a children's pool and play area. The dining room was elegant and extended into an outdoor patio where you can dine overlooking the pool. The wifi was free and worked exceptionally well throughout the property. Breakfast was buffet style with a decent selection of food. Dinner was ok with a large and varied selection of dishes. I will continue to use this Hotel for my trips to Morogoro. Like most Tanzanian hotels there is no consideration to disability access so this hotel might not be suitable for a wheelchair user.
Hospedou-se por 1 diária em jun. de 2017
Resposta de Laika em 4 de jun. de 2017
Dear John, We are very grateful to you for finding time to do a review of our facility and services provided. It is nice to note that you enjoyed your stay with us. We are looking forward to hosting you once again.

4/10 - Insatisfatória

Viajante verificado

Pontos negativos: Serviço e funcionários
Poor service.
the service at this hotel is pretty poor. I woke up at 5:00 am to get ready for my hikingtour of Mt Uluguru to find there was no hot waterwater for a shower. I complained to the front desk and the receptionist came to my room which achieved nothing but to waste my time. He then returned to the front desk and say there without attempting to dip anything about the problem. I had to go without a shower. The attitude was that if they waited long enough, I would go away. I eventually had to call Expedia who were also not very helpful and it took a lot of arguing on my part to get the resolution i wanted (a refund on the room). I have stayed at this hotel twice now and the service send to be getting worse. Never again.
Hospedou-se por 1 diária em jun. de 2017
Resposta de Laika em 6 de jun. de 2017
Dear Esteemed Guest. We are sorry for the inconvenience this caused you. We had a problem with a blown out fuse for the water heater serving your rooms hence the challenge. Once again sorry for the shortcomings.

10/10 - Excelente

Anna

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The original room was booked. Was not very clean. I asked for another room which cost me 140. 00. USD.
Dear Ann Thanking you for your review on your stay with us. Sorry about the initial room which did not fully meet your expectations. However as you are aware when being given another room, you requested to be moved to a suite and not a similar room, this is what resulted in you being asked to pay an extra charge of USD 140 for the duration of your stay which was the difference between the booked and occupied room.