2/10 - Terrível
Jayme
Viagem de negócios
24 de nov. de 2025
Called the night prior to schedule an early check in. They agreed and told me to call again in morning 30 mins prior to arrival after an all night travel for a meeting in town. I called 40 mins prior and staff said they would notify housekeeping to get room ready. Arrived and not ready and told me it would be a few hours util I could check in, I had to change in lobby bathroom for my work meeting. Then 3 days into trip, my room key lock battery went out. Staff could not open my room even with a master key. They had to call corporate maintenance to come in after hours to open door. I was locked out for over an hour late at nigh after work. I asked what they would do if a child was inside room and this happened and no one could get in. They told me they would have to call the fire department. This was absolutely unacceptable.
Jayme
Hospedou-se por 7 diárias em nov.. de 2025