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Avaliações de Hotel M Morgantown - WVU Area

2.5 out of 5
Hotel M Morgantown - WVU Area
1400 Saratoga Ave, Morgantown, WV

Avaliações

5,4
Nota 10 - Excelente. 98 de 724 avaliações" "
Nota 8 - Boa. 126 de 724 avaliações" "
Nota 6 - Ok. 140 de 724 avaliações" "
Nota 4 - Insatisfatória. 144 de 724 avaliações" "
Nota 2 - Terrível. 216 de 724 avaliações" "

5,4/10

Limpeza

6,6/10

Serviço e funcionários

5,4/10

Comodidades

5,0/10

Condições e instalações da propriedade

5,4/10

Cuidado com o meio ambiente

Avaliações

4/10 - Insatisfatória

Elizabeth

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade e conforto do quarto
Expect what you'd expect if you're only paying $60
The room we were first provided they had evicted the prior tenant. They tried to enter the room while we were in there. The furniture is run down. The floor is tile and it was damaged. The shower had an opening in the ceiling. There was a bottle of oil sitting on the desk, with no cap. They moved us to another room. That room was missing furniture and had no shower curtain. The bed had a thin bed spread. It was cold. The heat worked. The furniture was also dated, chipped and the floor had the same issue. There are no sprinklers in the room. The door was hard to close. i was concerned about safety. It was a clean room. No issues with parking. The front desk person was very apologetic for what we experienced. She said she was going to see what they could do to compensate us. We only paid $60/night. We got what you'd expect for $60/night. She said she'd call us to let us know what the manager agreed to if anything. Never heard from them. I won't be staying here again. Again, you get what you pay for I don't feel it was even worth the $60/night we paid.
Hospedou-se por 2 diárias em nov.. de 2022

2/10 - Terrível

Jenn

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Not secure
I made a reservation for OYO hotel however that no longer exists and I was moved to hotel M. The door to room did not close properly. The bathroom door did not shut. The toilet did not flush. There is a weird cleaner smell. There were no garbage cans. I attempted to contact front desk. No one was in office. I called and no answer. When I left I explained about the door not closing and was told “sorry that happened to you” will never stay here. Will not use hotels.com again.
Hospedou-se por 2 diárias em nov.. de 2022

2/10 - Terrível

Joshua

Viagem de negócios, Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Arrived at 12am there was no one in the office had a number on the door call this number to check in tried calling it but there was no Answer
Hospedou-se por 1 diária em nov. de 2022
Resposta de Ava em 11 de nov. de 2022
Hi, Joshua! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Ava

2/10 - Terrível

Lisa

Viagem em grupo
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Extremely Dirty
WHEN WE ARRIVED AT THE PLACE, IT LOOKED LIKE IT WAS AN ABANDONED BUILDING WITH ONE OTHER CAR IN THE LOT. THE WOMAN AT THE DESK, RAN MY CREDIT CARD SEPARATELY FOR THE COST OF THE ROOM AND THEN FOR THE SECURITY DEPOSIT, WHICH CAUSED A FRAUD ALERT ON MY CARD. THANKFULLY, I HAD ANOTHER CARD TO USE. IT TOOK A VERY LONG TIME TO CHECK IN. ONCE WE GOT TO OUR ROOM, IT SMELLED SO STRONGLY OF DISINFECTANT THAT YOU COULD NOT BREATHE IN WITHOUT COUGHING. WE WENT TO GET ICE IN THE DISGUSTING ICE/VENDING AREA., THE ICE SCOOP WAS ATTACHED TO THE WALL AND COVERED IN DIRT. THE SURROUNDING AREA WAS FILTHY! THERE WAS NO GARBAGE CAN IN THE ROOM. THERE WAS A GARBAGE BAG INSIDE OF THE TOILET. THE TOWELS WERE FILTHY AND HAD PUBIC HAIR ON THEM. THE COMFORTERS WERE VERY STAINED, WHICH WAS DISGUSTING.
Hospedou-se por 2 diárias em out. de 2022
Resposta de Ava em 11 de nov. de 2022
Hi, Lisa! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Ava

4/10 - Insatisfatória

Kristi

Viagem a dois, Viagem com animais de estimação
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Room we booked was unavailable. Room smelled like smoke, door barely worked. VERY noisy all night long, room wasn’t fully cleaned. Very disappointed.
Hospedou-se por 1 diária em out. de 2022
Resposta de Ammy em 7 de nov. de 2022
Hi, Kristi! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

8/10 - Boa

Jon

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Not as good as olast week
Needed to get a second set of towels. Toilet tissue was missing. No facial tissues.
Hospedou-se por 1 diária em out. de 2022
Resposta de Ammy em 7 de nov. de 2022
Hi, Jon! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah

10/10 - Excelente

Marty

Viagem de negócios
Pontos positivos: Limpeza e serviço e funcionários
Great location next to the West Virginia Coliseum
Hospedou-se por 2 diárias em out. de 2022
Resposta de Ammy em 7 de nov. de 2022
Hi, Marty! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim

8/10 - Boa

Jon

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Worth the money
Motel was very clean. It showed signs of being old but was in good repair.
Hospedou-se por 1 diária em out. de 2022
Resposta de k em 20 de out. de 2022
Thank you for rating us highly, pleased to see that the services we offer meet your needs, we are going to try to keep it up. Regards, Kate

2/10 - Terrível

Allise

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2022
Resposta de k em 20 de out. de 2022
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Kate

2/10 - Terrível

Laurie

Hospedou-se por 1 diária em out. de 2022
Resposta de k em 20 de out. de 2022
Hi, Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Kate

8/10 - Boa

John L

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2022
Resposta de k em 20 de out. de 2022
Glad to see that you have rated us super, Hope to serve you soon with an even more happening stay. Regards, Kate

6/10 - Ok

Evan

Hospedou-se por 1 diária em set. de 2022

6/10 - Ok

Joshua

Viagem com a família
Pontos positivos: Serviço e funcionários
This is my second time staying here, so pretty much to sum it up, if you are looking for a convenient place to stay to watch a WVU game, the Football field is right up the road, and it's right next to the Basketball stadium. The price is great for what other motels in the area charge on game weekends. However, remember you get what you pay for, it's not 4 start motel, so it really depends what you want? Pay triple and get a modern room or get a room that puts a roof over your head and a warm shower and enjoy why you are actually there? PS I would probably bring your own pillow and towels though HaHa, Overall I like it and will stay there the next time!
Hospedou-se por 1 diária em set. de 2022
Resposta de Eva em 2 de out. de 2022
Hi, Joshua! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Eva

4/10 - Insatisfatória

Viajante verificado

Pontos negativos: Limpeza e condições e instalações da propriedade
Hotel is rundown
This hotel is rundown. It is in desperate need of repair. From reading the other reviews, it was what I expected. The location is great as it is walking distance to the WVU Coliseum. I will say that the mattress and pillows were comfortable, however, the room smelled of smoke, the chair was broken with only one arm, the tv was fuzzy & the remote didn't work. There were a lot of scuff marks on the walls and doors and it looked like the curtains were new but didn't match and were see-through. There are 4 buildings but only 2 are in use and there were 3 broken down vehicles in the parking lot that look like they are permanently there. I don't think I will stay here again and if my husband hadn't been with me, I doubt I would have stayed by myself. This hotel was cheap, so don't expect a lot for your money.
Hospedou-se por 1 diária em set. de 2022
Resposta de Eva em 2 de out. de 2022
We are sorry to disappoint you, We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Eva

8/10 - Boa

Amber

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The hotel was cute and in an easy area to access. The main office was slightly confusing to find, as it appears to have originally been in a different location/building. Staff was friendly and helpful. We only had some minor concerns with just how the bathroom was laid out. There was a small step up into the the bathroom which we tripped over several times. The shower curtain rod was also loose, so the bar leaned down causing almost no coverage (I actually got my own tools and tried to tighten it myself which worked long enough for our stay). There were also no trash bins in the room itself.
Hospedou-se por 1 diária em set. de 2022
Resposta de Eva em 2 de out. de 2022
Thanks for taking out your valuable time to rate us, Amber! We will work even harder to make your stay a memorable one :) Regards, Eva

10/10 - Excelente

Billy

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice, friendly staff
Hospedou-se por 2 diárias em set. de 2022
Resposta de Eva em 2 de out. de 2022
Hey Billy! Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Eva

8/10 - Boa

Cheryl

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em set. de 2022
Resposta de Eva em 2 de out. de 2022
Thanks for taking out your valuable time to rate us, Cheryl! We will work even harder to make your stay a memorable one :) Regards, Eva

8/10 - Boa

Matthew

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2022
Resposta de Eva em 2 de out. de 2022
Hi, Matthew! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Eva

10/10 - Excelente

Klaus

Hospedou-se por 2 diárias em set. de 2022

10/10 - Excelente

GREGORY

Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Safe & clean
Hospedou-se por 2 diárias em set. de 2022
Resposta de Greta em 19 de set. de 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Greta

10/10 - Excelente

David

Hospedou-se por 2 diárias em ago. de 2022
Resposta de jane em 29 de ago. de 2022
Hi, David! Glad to see that you have rated us positively. Do give us more chances to delight you in the future. Regards, Jane!

8/10 - Boa

Anita

Viagem com a família
Pontos positivos: Serviço e funcionários
Me gustó el trato del personal No me gustó que está muy descuidado el hotel en mantenimiento
Hospedou-se por 1 diária em ago. de 2022
Resposta de Jon em 19 de ago. de 2022
We appreciate your feedback! Hope to welcome you soon :) Regards, Jon

2/10 - Terrível

sreenu

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jul. de 2022
Resposta de Ammy em 21 de jul. de 2022
Hi, Sreenu! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.

2/10 - Terrível

Matthew

Viagem com família e crianças pequenas
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Ive stay in alot of motels and this is the only place i have walked in a room and walked back out of. This place is dirty outdated and unsafe.they have people living in it which is unusual for a motel but they have old junk cars in the parking lot and trash every where around the building. The room had liquor bottle in the night stand from the previous tenants and if we stayed long enough probably bed bugs. Then on top of it all refused to refund our money back for this disaster of an establishment.
Hospedou-se por 1 diária em jul. de 2022
Resposta de jane em 24 de jul. de 2022
Sorry for the hassle you faced, Matthew! We have marked a note for the experience you had this time. Rest be assured, that we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

2/10 - Terrível

kaylin

Viagem de negócios, Viagem a dois, Viagem com a família, Viagem com família e crianças pequenas
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
we got 2 rooms, one was okay but still very nasty the next one, the mattresses weren’t even on the bed & there was bed bug spray sitting in the room.
Hospedou-se por 1 diária em jun. de 2022
Resposta de Simon em 10 de jul. de 2022
Hi, thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Simon

8/10 - Boa

Lisa

Pontos positivos: Serviço e funcionários e conforto do quarto
Review
Pleasant stay, bed was comfortable. Older hotel, and could use some major updates and repairs. Staff was friendly. $100.00 Deposit refund was fast (day after checkout). Overall, quiet and comfortable stay.
Hospedou-se por 2 diárias em jun. de 2022
Resposta de Jane em 10 de jul. de 2022
Hi, Lisa! We are happy to know that you liked our services. Have a pleasant day ahead :) Regards, Jane!

2/10 - Terrível

Jaden

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jun. de 2022
Resposta de Christina em 22 de jun. de 2022
Hi, Jaden! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Christina!

6/10 - Ok

Benson

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Trying but not quite there
This is one of those run down properties that someone is trying to refurbish into something nicer. They've taken out the old stinky carpet, put in laminate floors, gave it this trendy green paint to make it look nicer. However it's still not great. If all you need is a place to sleep and shower then the price might be just right. My room was the cheapest with the twin bed... Didn't know that actually existed anymore. The bed was well ... Better than sleeping on the floor i guess. The floors had this sticky feel to them. And the room, despite not have any carpet, still had that funky odour. The door locks were still the old ones and mine got stuck sometimes but i made it work. I think if i was trying to keep my cost low i would rather go with the motel 6 across the street.
Hospedou-se por 1 diária em mai. de 2022
Resposta de Simon em 11 de jun. de 2022
Hi, Benson! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Simon

2/10 - Terrível

Viajante verificado

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Not Good Facility
The room was dirty. Bathroom floor filthy - tried to do some cleaning with sanitizing wipes we had. Dirt/grime came up on feet/shower shoes all the time. Killed bugs several times on pillows. Clerk said “overflow” rooms not used often, with “spit shine” prep done last minute. No daily service or trash removal. If need towel next day, must walk used one to check-in building to exchange (for flimsy small replacement). Smoke alarm battery failure at 0200 hrs. No one at desk - called after-hours phone number. Told to “Climb up and remove to stop chirping - we’ll replace tomorrow.” Rust/corroded fixture in bathroom. Nice people, but awful place.
Hospedou-se por 5 diárias em mai. de 2022
Resposta de Simon em 23 de jun. de 2022
Hi, we are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Simon

4/10 - Insatisfatória

David

Viagem de negócios, Viagem a dois
Pontos positivos: Serviço e funcionários
The rooms smelled, bolt on the door had been ripped off. Huge crack in the window.
Hospedou-se por 1 diária em mai. de 2022
Resposta de Joey em 19 de mai. de 2022
We are sorry for the inconvenience caused to you, David! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joey

4/10 - Insatisfatória

Evan

Viagem com a família
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The hotel is a motel, doors on the outside. Room was kinda clean. Bathroom sink had not been cleaned. One of the beds did not have a bottom sheet. The staff gave us cleaning supplies and another sheet. Cannot recommend to anyone who isn’t a tweaker.
Hospedou-se por 1 diária em mai. de 2022
Resposta de Joey em 19 de mai. de 2022
We are sorry for the inconvenience caused to you, Evan! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joey

8/10 - Boa

Stephan

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Morgantown
It was clean and the bed was comfortable. The decor is a little out dated. It had a tv and easy to use. It was a little noisy from people walking on the upstairs walkway late at night. I was glad it had a little frig in the room. But on the whole is was pretty ok.
Hospedou-se por 2 diárias em mai. de 2022
Resposta de Joey em 19 de mai. de 2022
Thank you so much for the positive rating, Stephan! Thank you for sharing this with us, we have duly noted your feedback and we will strive for a better experience in the future. Regards, Joey

10/10 - Excelente

cindy

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em abr. de 2022
Resposta de Cheshta em 28 de abr. de 2022
Hi, Cindy! Glad to see that you have rated us positively. Do give us more chances to delight you in the future. Regards, Ivy

4/10 - Insatisfatória

Meshal

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Pillows and bed sheet were dirty you can see some stains On them. The room overall cleanliness was poor 🙁
Hospedou-se por 1 diária em abr. de 2022
Resposta de Jane em 16 de abr. de 2022
Hi, Meshal! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Jane!

10/10 - Excelente

Cindy

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good for the Price
Room was very clean, good parking right next to our door, the price was good, wifi worked but are tv didnt, but would stay again , very close to Ruby hospital ...😀
Hospedou-se por 1 diária em abr. de 2022
Resposta de Ammy em 8 de abr. de 2022
Hi, Cindy! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Amelia.

2/10 - Terrível

Viajante verificado

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The pictures on the web site are deceiving. The room was dirty, the curtains were dirty and handing by a thread and I had to find a way to hand them up. The towels were dirty. When I pulled into my room people were in my room, and they were just cleaning it. Could not find the remote to the tv and the gentleman looked in the fridge, under the couch, under the bed...crazy! Duct tape on the door to keep the air out. Extremely disappointed. Will never even consider staying there again.
Hospedou-se por 2 diárias em mar. de 2022
Resposta de Jon em 1 de abr. de 2022
Something like this should not have happened. We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not repeat. Regards, Jon

6/10 - Ok

Chad

Viagem de negócios
Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
Run down plywood over windows. in bad shape all around.
Hospedou-se por 1 diária em mar. de 2022
Resposta de Andrew em 26 de mar. de 2022
Hi, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Andrew

8/10 - Boa

Christina

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em mar. de 2022
Resposta de Cheshta em 24 de mar. de 2022
Hi, Christina! Glad to see that you have rated us positively. Do give us more chances to delight you in the future. Regards, Ivy

8/10 - Boa

Christopher

Viagem com a família
Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2022
Resposta de Jane em 21 de mar. de 2022
Hi, Christopher! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Jane!

8/10 - Boa

james

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was quiet
Hospedou-se por 2 diárias em mar. de 2022
Resposta de Ammy em 18 de mar. de 2022
Hi, James! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

10/10 - Excelente

CAROLYN, MORGANTOWN

Hospedou-se por 3 diárias em mar. de 2022

2/10 - Terrível

Meghan

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
ABSOLUTELY DISGUSTING
We booked the OYO for two nights. When we arrived two other families were leaving after viewing the room and told us “good luck.” Since we had already booked, I figured we would see for ourselves. The room we viewed was VISIBLY filthy — floors, dirty stained bedding, and some unknown brown wiped down the walls. My 11 year old saw the room and stated, “I’m not staying in here. Can we just sleep in the car? We sat in the parking lot looking for other accommodations and watched two more parties pull in, go see room, and leave. I’m pretty sure that this place is only still afloat as it refuses to refund folks who prepay but don’t stay as they don’t fancy filthy accommodations or taking the chance on bedbugs. Shame on Hotels.com for making this option available with no refund policy.
Hospedou-se por 2 diárias em fev. de 2022
Resposta de Jane em 23 de fev. de 2022
Hi, Meghan! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Jane!

4/10 - Insatisfatória

Buck

Viagem com a família
Pontos negativos: Condições e instalações da propriedade
Due to no availability anywhere, we spent the night here. Although they are trying to remodel this hotel, there are many cosmetic issues in the rooms still and trash under the beds. I felt like I slept with one eye open. Couch was dirty. The door did not lock properly. Sheets were clean but stained. Poor lighting around the property.
Hospedou-se por 1 diária em fev. de 2022
Resposta de Jane em 22 de fev. de 2022
Hi, Buck! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Jane!

2/10 - Terrível

Kimberly

Pontos negativos: Condições e instalações da propriedade
Mildew or mold surrounded the shower. Toilet was dirty. Vehicle vandalized in the parking lot.
Hospedou-se por 1 diária em fev. de 2022
Resposta de Cheshta em 22 de fev. de 2022
Apologies for the problems you had faced, Kimberly! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Ivy

2/10 - Terrível

John, ALTOONA

Viagem com a família
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Arrived to find dirty sheets and towel. Had to request clean sheets and install them ourselves. Lock on door did not work. Graffiti on walls behind door. Our reservation was for a king bed and the room had a double. TV remote did not work.
Hospedou-se por 1 diária em fev. de 2022
Resposta de Smith em 22 de fev. de 2022
Hi, John, We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Smith

2/10 - Terrível

Shannon L.

Hospedou-se por 1 diária em fev. de 2022

6/10 - Ok

Karalynn

Hospedou-se por 1 diária em fev. de 2022
Resposta de Smith em 20 de fev. de 2022
Hi Karalynn, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Smith

4/10 - Insatisfatória

BETTY

Viagem de negócios
Pontos negativos: Limpeza e condições e instalações da propriedade
This place was a dump. I couldnt even bring myself to stay here. Very shady place. Rooms with windows busted out and plywood over the window.
Hospedou-se por 6 diárias em fev. de 2022
Resposta de Ammy em 17 de fev. de 2022
Hi, Betty! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia

10/10 - Excelente

Michelle

Viagem de negócios, Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very pleased!!
This was a very quiet motel and safe motel.
Hospedou-se por 5 diárias em fev. de 2022
Resposta de Jane em 17 de fev. de 2022
Thanks for such a lovely review, Michelle! Delighted to know that you liked our services. Hope to welcome you again soon. Regards, Jane!

2/10 - Terrível

Viajante verificado

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
This place was nasty
This was a $60 hotel and you get what you pay for. It was absolutely disgusting holes in the walls, sticky floors and the door was held together with duct tape.
Hospedou-se por 1 diária em fev. de 2022
Resposta de Brian em 15 de fev. de 2022
Hi, we sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Brian