2/10 - Terrível
Ron P.
7 de ago. de 2025
Pontos positivos: Limpeza
This was a text to the property owner:Dear Erica,I need to make you aware of some of the things that made my stay at your cottage memorable, but not for a good reason. The description in your listing was misleading. The beautiful deck painted red was not as depicted in the listing photo. Air-conditioning was missing in the master bedroom and the room with the bunk beds. Our 1st night was painful with only a ceiling fan in 90-degree weather. The smell of rotten eggs was overwhelming from the water. Even after you said someone would come and change the filter it did not improve. The bathroom door did not close, the sink provided a trickle, and flushing was hit and miss. I reached out to you in reference to the barbecue grill running out of gas. First you told me you were out of town, then you asked me to run into town and purchase a tank, and finally you appeared with a tank from your other property with the words, “I’m not full service.” In addition to running out of gas, the grill was filthy and rotted out. The bedroom with the air conditioner had a mattress that had my brother and sister-in-law converge in the middle, whether they wanted to or not. I have stayed at numerous VRBO cottages on lakes in multiple states and never had this kind of experience.In addition, VRBO has been lacking in getting back to me to address my concerns. The lack of communication and difficulty in reaching them has been frustrating. Renter beware!
Ron P.
Hospedou-se por 6 diárias em jun. de 2025
