Fachada

Avaliações de Residence Grey Nuns by Concordia University

2.5 out of 5

Avaliações

7,8

Boa

Nota 10 - Excelente. 159 de 527 avaliações" "
Nota 8 - Boa. 225 de 527 avaliações" "
Nota 6 - Ok. 86 de 527 avaliações" "
Nota 4 - Insatisfatória. 35 de 527 avaliações" "
Nota 2 - Terrível. 22 de 527 avaliações" "

8,2/10

Limpeza

8,0/10

Serviço e funcionários

7,2/10

Comodidades

7,6/10

Condições e instalações da propriedade

8,2/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Viajante verificado

Viagem de negócios, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Gostei muito da limpeza, um dos pontos mais importantes na hora de escolher se voltamos para o mesmo hotel ou não. Não gostei do Checkout as 11:00 da manhã, poderia ser pelo menos meio dia!!!
Hospedou-se por 2 diárias em jun. de 2019
Resposta de Sarah em 17 de jun. de 2019
Thank you for taking the time to leave your feedback.

10/10 - Excelente

Ana Paula

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em ago. de 2018

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em jun. de 2018
Resposta de Front Desk Clerk em 16 de jul. de 2018
Thank you for staying with us!

6/10 - Ok

Vitor, Rio de Janeiro

Bom, bonito e barato
Quarto simples e confortável, indicado pra quem passa mais tempo na rua e quer pagar um preço justo pra dormir em segurança e próximo de quase tudo.
Hospedou-se por 6 diárias em jun. de 2018
Resposta de Molly em 14 de jun. de 2018
Thank you for your review!

6/10 - Ok

Robert, Vinhedo

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e conforto do quarto
Hospedou-se por 2 diárias em mai. de 2018
Resposta de Gabrielle em 22 de mai. de 2018
We're sorry to hear you didn't have an excellent time at Grey Nuns. Is there anything we could have done to better your stay?

8/10 - Boa

noemie

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em ago. de 2023
Resposta de Linda em 13 de set. de 2023
Hello Noemie,I am glad that you had a nice stay with us.All the best.

10/10 - Excelente

Agata

Hospedou-se por 4 diárias em jul. de 2023
Resposta de Linda em 13 de set. de 2023
Hello Agata,Thank you for your great review.I am very glad that you had a good stay.Hope to see you again.All the best.

10/10 - Excelente

Neeraj

Hospedou-se por 1 diária em ago. de 2023
Resposta de Linda em 13 de set. de 2023
Hello,Thank you for a great review.Hope that you come and stay with us again, the next time you come to Montreal.

10/10 - Excelente

Reese

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was tricky getting around the building due to all of the different aspects such as a library section being apart of it so it would be nice to get more of an instruction about the building layout and how to get around.
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Linda em 23 de ago. de 2023
Hello Reese,Thank you for your great review.I am very glad that you had a nice stay with us.Your comment is very useful.Hope that you come and stay with us again.

8/10 - Boa

Alain

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Downtown accomodations under $150 was a bonus. Shared washrooms took a bit to get used to but it wasn't too bad.
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Linda em 23 de ago. de 2023
Hello Alain,Very glad that you had a good stay with us.Thank you for your comments and review.All the best.

6/10 - Ok

Marie-Pierre

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
Chambre avec petite fenêtre. Très chaude. Lits qui grincent.
Hospedou-se por 3 diárias em ago. de 2023
Resposta de Linda em 21 de ago. de 2023
Merci pour vos commentaires.Désolé que vous n'ayez pas apprécié votre séjour chez nous.

6/10 - Ok

Yayoi

Viagem a dois
Front desk was "out" when we arrived from Montreal airport at 8:30pm. Had to wait in the hallway for 30 minutes. Night staff did not apologizes to us for the inconvenience. The walls were paper thin and could hear next door patron shifting in their squeaky mattress. Residence was across from a bar, so drunk young adults entering and leaving till 3am, yelling and laughing. Loud motorbikes and supercharged cars constantly on the street, and police cars with sirens on all the time. very squeaky hall floors so heard every footsteps from patrons using the shared bathroom and toilets. in the common room, someone made toast but blew a beaker. i told the front desk, but was told to use another common on another floor. the power was still not fixed the next day and had to go to another floor. Was awakened by a fire alarm at 1030pm, so we had to evacuate the building. 4 fire trucks came. lucky nothing serious and all was ok to go back after about 20 minutes. other front desk staff didnt seemed eager to see me everytime i had some questions. our room only had 1 coat hanger between me and my wife.the night stand lamp was missing a light bulb. On the other hand, the front desk manager was very responsive and helpful. l she got more coat hangers and a lightbulb. I injured my leg on a hike and she even brought down some crutches. of course, the price for a dorm like accommodation was reasonable, except for the above.
Hospedou-se por 4 diárias em ago. de 2023
Resposta de Linda em 21 de ago. de 2023
Hello Yayoi,Very sorry for the delay when you arrived. Unfortunately, being located in the heart of Downtown Montreal, the City is busy and often noisy.This is totally beyond our control.There was an incident with the fire alarm, and everything was okay and rapidly under control and resolved.Sorry for the other issues, we did resolve them as quickly as possible.All the best.

8/10 - Boa

Marie-Michèle

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Endroit très pratique. Chambre bien équipée. Très fonctionnelle pour une personne seule! Ventilateur et frigo inclus.
Hospedou-se por 3 diárias em ago. de 2023
Resposta de Linda em 21 de ago. de 2023
Merci pour vos commentaires.Je suis heureux que vous ayez apprécié votre séjour avec nous.

8/10 - Boa

Hideaki

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
シャンプーが無いけど、近くにグローサリーストアあるし、何より好アクセス。少し学生気分になれるなら問題ないはず。私は観光を楽しめました。
Hospedou-se por 5 diárias em ago. de 2023
Resposta de Linda em 18 de ago. de 2023
Hello Hideaki,I am glad that you enjoyed your stay with us.

8/10 - Boa

Lance

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very convenient to get around the city with nearby Metro and right off St Catherines.
Hospedou-se por 6 diárias em ago. de 2023
Resposta de Linda em 17 de ago. de 2023
Hello Lance,Thank you for your comments and review.Hope you had a pleasant stay with us.All the best.

6/10 - Ok

Pierre Antoine

Pontos negativos: Limpeza e conforto do quarto
Spartiate mais correct
Chambre correcte mais très spartiate. Il faut venir en connaissance de cause et ne pas compter rester dans la chambre le weekend. Peu de douches fonctionnelles durant mon séjour (2 pour l'étage de l'aile). Sert uniquement à dormir, rien de plus
Hospedou-se por 7 diárias em ago. de 2023
Resposta de Megan em 15 de ago. de 2023
Nous vous remercions pour votre commentaire et nous sommes heureux d'apprendre que vous avez apprécié votre séjour parmi nous. Vos commentaires sont appréciés, car nous faisons toujours de notre mieux pour améliorer l'expérience de nos clients. Meilleures salutations, Megan

2/10 - Terrível

Maia

Viagem de negócios, Viagem a dois
Pontos negativos: Comodidades
The room was occupied. The new room did not have water, shower or toilet. These amenities were shared on the floor.
Hospedou-se por 1 diária em ago. de 2023
Resposta de Linda em 15 de ago. de 2023
Hello Maia,Very sorry about that. You were given the key to the wrong room. A mistake was made.I verified your original reservation, which was a double room with shared facilities.Again, very sorry for this.

8/10 - Boa

Jennie

Viagem com a família
Pontos positivos: Limpeza
Well positioned for major areas eg. shopping and restaurants.
Hospedou-se por 2 diárias em jul. de 2023
Resposta de Linda em 13 de ago. de 2023
Hello Jennie,Very glad that you had a good stay with us.

6/10 - Ok

NINO

Pontos positivos: Limpeza e serviço e funcionários
Pretty much what you'd expect from a residence/dormitory. St. Catherines is a few hundred meters away for places to eat/drink. Bixi and metro (Guy-Concordia) are conveniently close as well.
Hospedou-se por 6 diárias em ago. de 2023
Resposta de Linda em 10 de ago. de 2023
Hello Nino,Thank you for your comments.Hope that you had a pleasant stay.

10/10 - Excelente

Darryll

Hospedou-se por 1 diária em ago. de 2023
Resposta de Linda em 13 de set. de 2023
Hello Darryll,Thank you for your great review.Wishing you all the best.

6/10 - Ok

Michael

Pontos positivos: Limpeza e condições e instalações da propriedade
Tbh for the price, it’s a GREAT option for downtown stays. Bed are firm af so if that’s your thing (like me), you’ll sleep well. Reception really didn’t want me to pay by cash because it “gives them more work to do” but I persisted and it all worked out. Just felt that our exchange was unnecessary, and a bit strange coming from a business.
Hospedou-se por 1 diária em ago. de 2023
Resposta de Linda em 10 de ago. de 2023
Hello Michael,Thank you for your comments and feedback.Sorry about that, we do take cash as a form of payment.

10/10 - Excelente

Rick

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades
Reminds me of life in Canadian military barracks constructed in the 1950s. Rooms, washrooms etc fairly spartan with 50s/60s style. But everything scrupulously clean from floors to sinks to bedding and towels. When asking staff for anything, they were eager to ask in any way possible. Facility was nice and quiet, but it didn't appear many people were staying there during my July/Aug stay. However, if your room faces on to Rue Guy that goes past the building, you will get traffic noise, sometimes sirens, and the odd drunk/homeless shouting late at night. Suggest requesting a room that faces inwards towards the grounds from the opposite sides of the halls (I was in F block, third floor on the row facing out to Rue Guy). I would absolutely stay there again. Also, being located between St. Catherine and Rene Leveque streets, lots of attractions, restaurants, night life, cathedrals, museums, etc are within easy walking distance. Kudos to the facility and the staff working there during my stay.
Hospedou-se por 3 diárias em jul. de 2023
Resposta de Linda em 8 de ago. de 2023
Hello Rick,Thank you for your review and nice comments.Very glad that you had a great stay with us.Hope that you come and stay with us again.Thanks again and enjoy the rest of the Summer.

10/10 - Excelente

Al-Ameen

Hospedou-se por 1 diária em ago. de 2023
Resposta de Linda em 28 de ago. de 2023
Hello,Thank you for your review.I am very glad that you had a nice stay with us.Hope that you come back again the next time you are staying in Montreal.

8/10 - Boa

ashley

Viagem em grupo
Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Bathrooms were not very clean. One of them flooded and it took over 12 hours for someone to clean it up. Rooms were clean and spacious. Walkable to most things. Staff friendly.
Hospedou-se por 3 diárias em ago. de 2023
Resposta de Linda em 8 de ago. de 2023
Hello Ashley,Thank you for your comments and review. I am glad that your stay overall was enjoyable. We do clean the facilities daily, and regularly. We do not have staff on duty after hours, so sometimes clean up can take some time.

8/10 - Boa

Mary Ann

Viagem em grupo
Pontos positivos: Comodidades
Staff wasn’t knowledgeable about buses, places to eat ect
Hospedou-se por 3 diárias em ago. de 2023
Resposta de Linda em 4 de ago. de 2023
Hello Mary Ann,Glad you had a good stay, but were disappointed by the lack of information that you needed.Thank you for your comment.

8/10 - Boa

Sandra

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Shared bathroom was the only thing that made my stay difficult. Otherwise it was very enjoyable.
Hospedou-se por 2 diárias em jul. de 2023
Resposta de Linda em 4 de ago. de 2023
Hello Sandra,Glad to hear that you has a good stay.Being a student Residence, the rooms do have the communal facilities.Hope that you come back and stay with us again.

2/10 - Terrível

richard

Hospedou-se por 1 diária em ago. de 2023
Resposta de Linda em 24 de ago. de 2023
Hello Richard,Very sorry that you did not have a good stay.

8/10 - Boa

Mike

Hospedou-se por 4 diárias em jul. de 2023
Resposta de Linda em 23 de ago. de 2023
Hello Mike,Thank you for your good review, and I am glad that you had a good stay.

8/10 - Boa

George

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jul. de 2023
Resposta de Linda em 31 de jul. de 2023
Hello,Thank you for the good review.I am glad that you enjoyed your stay with us.Hope that you stay with us again, the next time you stay in Montreal.

2/10 - Terrível

terry

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
i ask in advance for a fan since they have no AC. When check in, there weren't any fan in the room so when i requested one. They told that they will put one in my room and they didn't. Barely slept due to the heat, didn't enjoy my stay at all.
Hospedou-se por 1 diária em jul. de 2023
Resposta de Linda em 31 de jul. de 2023
Hello Terry,Very sorry to hear that. The fans are usually in the rooms prior to check in.I will look into this to find out what happened.

8/10 - Boa

Luisa-Marie

Einfach Top.
Hospedou-se por 4 diárias em jul. de 2023
Resposta de Linda em 30 de jul. de 2023
Hello Luisa-Marie,I am very glad that you enjoyed your stay with us.I appreciate the good review.Hope you have a great rest of the Summer.

10/10 - Excelente

Annie

Hospedou-se por 5 diárias em jul. de 2023
Resposta de Linda em 18 de ago. de 2023
Hello Annie,Thank you for your review.I am very glad that you enjoyed your stay with us, and hope that you come back the next time you are in Montreal.

10/10 - Excelente

Kyuri

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Reasonable price, good location, clean, safe.
Hospedou-se por 2 diárias em jul. de 2023
Resposta de Linda em 28 de jul. de 2023
Hello Kyuri,Thank you for your review.I am very glad that you enjoyed your stay with us.Hope that you will come back again, the next time you are in Montreal.

8/10 - Boa

Jasjeet

Pontos positivos: Limpeza, serviço e funcionários e comodidades
Nice and comfortable stay for an affordable price.
Hospedou-se por 2 diárias em jul. de 2023
Resposta de Linda em 28 de jul. de 2023
Hello Jasjeet,I am glad that you had a pleasant stay with us.

8/10 - Boa

Brian

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jul. de 2023
Resposta de Linda em 25 de jul. de 2023
Hello Brian,Thank you for your review.Glad that you had a pleasant stay.

8/10 - Boa

Roberta Prosini

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice place, nice and helpful staff. The stay was in accordance with what I contracted. Thank you very much.
Hospedou-se por 7 diárias em jul. de 2023
Resposta de Megan em 25 de jul. de 2023
Hi! We are happy to hear that you enjoyed your stay with us. Thank you for your comment, we appreciate it.Best Front desk

4/10 - Insatisfatória

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
No
Ok, it is a student residence so I did not expect the room service. BUT for >130$ per night the complimentary set (=all services for the stay) consisted of one soap, one roll and half of toilet paper and one paper glass. One single towel for a week. All systems were outdated (plugs, no air cond, etc.). No kitchen but a living room with sink, toaster and boiler. Or no ome told me that there were a kitchen. Furniture and interiors are sad. So consider it just in absence of other cheap options.
Hospedou-se por 7 diárias em jul. de 2023
Resposta de Linda em 22 de jul. de 2023
Hello,Sorry that you had a bad stay.We are a Student Residence located in the heart of downtown Montreal.We are no frills and offer the basics.We do not have a kitchen for cooking, but there is a toaster, kettle and microwave provided.We do not offer the same amenities as hotels, not are the prices the same.

10/10 - Excelente

Robert

Pontos positivos: Limpeza
Hospedou-se por 1 diária em jul. de 2023
Resposta de Linda em 24 de jul. de 2023
Hello Robert,Thank you for your review.Very glad that you had a great stay with us.Hope that you come back and stay with us the next time you are in Montreal.

4/10 - Insatisfatória

Viajante verificado

Viagem de negócios
Pontos positivos: Serviço e funcionários
No hot water from shower.
Bad points: No hot water from shower. Water linkage from the shower box. Just one towel. Just a soap, no shampoo. Good points: Nice location. Cheapest in the region. (But still very expensive)
Hospedou-se por 1 diária em jul. de 2023
Resposta de Linda em 21 de jul. de 2023
Hello,Thank you for your comments.Sorry that you did not enjoy your stay.We are a no frills student residence located in the heart of Downtown Montreal.If you would have let us know about the issues with the water, we would have been able to address the point.

10/10 - Excelente

Gabriela

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hotel con buena atención y excelente ubicación
Hospedou-se por 5 diárias em jul. de 2023
Resposta de Linda em 21 de jul. de 2023
Hello Gabriela,Thank you for your great review.I am very glad that you enjoyed your stay with us.Hope that you stay with us again, the next time you come to Montreal.All the best

8/10 - Boa

Kelly

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great location!
Hospedou-se por 1 diária em jul. de 2023
Resposta de Linda em 21 de jul. de 2023
Hello Kelly,Thank you for your review.I am glad that you enjoyed your stay with us.

10/10 - Excelente

Patricia

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great old old huge former convent with some beautiful original features
Hospedou-se por 1 diária em jul. de 2023
Resposta de Linda em 25 de jul. de 2023
Thank you for your review. Very glad that you enjoyed your stay.Hope to see you again.

10/10 - Excelente

John

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It was interesting to stay in a building that was once a nuns' residence. Sad to think that it had to close for that purpose.
Hospedou-se por 2 diárias em jul. de 2023
Resposta de Linda em 19 de jul. de 2023
Hello,Thank you for your review.I am glad that you enjoyed your stay.Hope that you come and stay with us again, the next time you are staying in Montreal.All the best.

2/10 - Terrível

Jeffrey

Viagem em grupo
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This place is not managed by the Grey Nuns and is more like a flophouse. The halls here the rooms are are gloomy, rooms were not properly cleaned, the shared shower stalls had water all over the floors and the locks on the shower room doors were flimsy and unsafe. My friend and I (both women) felt unsafe there and left after only one night.
Hospedou-se por 4 diárias em jul. de 2023
Resposta de Sarah em 18 de jul. de 2023
The Grey Nuns Residence is the name of the building which is a student residence owned by Concordia University as detailed in the listing. We offer simple accommodation (it was a former convent) at lower cost in the heart of downtown Montreal. There is 24hour security patrolling the building and grounds and it is impossible to access the residence unless you have a security pass, which is something many of our guests find very reassuring particularly the many solo female travellers that stay with us.

10/10 - Excelente

Gerald

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good location near two subway stops, dining, shopping, bars and to downtown core. Safe and quiet area. Would stay here again.
Hospedou-se por 1 diária em jul. de 2023
Resposta de Linda em 17 de jul. de 2023
Hello,Very glad that you enjoyed your stay with us.Looking forward to your next stay.All the best.

10/10 - Excelente

Vic

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It was basic accommodation with Metro, dining, and shopping all nearby. It was quiet and clean. I wasn't able to get in before 1600 check-in
Hospedou-se por 1 diária em jul. de 2023
Resposta de Linda em 17 de jul. de 2023
Hello,Very glad that you had a nice stay with us.Hope that you come back again.

10/10 - Excelente

M

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em jul. de 2023
Resposta de Linda em 17 de jul. de 2023
Thank you so much for your great review. I am so glad that you enjoyed your stay.I hope that you will stay with us the next time you are in Montreal.All the best.

8/10 - Boa

Mdundzi, Montreal

Pontos positivos: Limpeza
Good location
Hospedou-se por 7 diárias em jul. de 2023
Resposta de Linda em 17 de jul. de 2023
That you and I hope that you enjoyed your stay with us.

2/10 - Terrível

Victor

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
No air conditioning! The day is 29 degree! Hot! They have only one noisy fan in the room, We live in a Sarna! No drink water, no wash room, yes it’s a university dorm, but, it’s $170 per night!I can’t fall in sleep whole night, never had such bad living experience, avoid this one ever!
Hospedou-se por 1 diária em jul. de 2023
Resposta de Front Desk em 16 de jul. de 2023
Thank you for your feedback. It states in our accommodations that we do not have air conditioning and that the washrooms are shared.We are sorry you have not enjoyed your stay.Best,Grey Nuns Team

10/10 - Excelente

Leah

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The room that I booked was incredibly clean and very safe, lots of storage and breathable open concept, beautiful room. Spent the night with a friend and we were able to shower and utilize all things this hotel had to offer, will definitely be coming back! Gorgeous and huge building and it was super safe and there was security on sight which made me feel even more safe. Shoppers drug mart, dollarama and many dining options around! Loved the area and the building. Staff were super friendly and respectful!!!
Hospedou-se por 1 diária em jul. de 2023
Resposta de Linda em 17 de jul. de 2023
Thank you Leah.This is great to hear.Very glad that you had a good stay.Looking forward to seeing you again.All the best.