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Avaliações de Radisson Hotel Montreal Airport

3.5 out of 5
Radisson Hotel Montreal Airport
6500 Cote De Liesse, Montreal, QC

Avaliações

7,0

Boa

Nota 10 - Excelente. 304 de 1311 avaliações" "
Nota 8 - Boa. 444 de 1311 avaliações" "
Nota 6 - Ok. 267 de 1311 avaliações" "
Nota 4 - Insatisfatória. 141 de 1311 avaliações" "
Nota 2 - Terrível. 155 de 1311 avaliações" "

7,2/10

Limpeza

7,6/10

Serviço e funcionários

7,0/10

Comodidades

6,8/10

Condições e instalações da propriedade

6,4/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

Viajante verificado

Viagem com a família
Pontos positivos: Serviço e funcionários e conforto do quarto
Pontos negativos: Condições e instalações da propriedade
Eaperava mais do hotel.
Razoável. O serviço estava resumido e o hotel tinha aparência de sujo. O quarto era simples, camas boas mas o banheiro antigo, pia e banheira ruins. Os cantos empoeirados. Café da manhã um muffin, suco de maça, uma maçã e barrinha de cereal, nada que nós costumamos comer, tivemos que sair para tomar café fora.
Hospedou-se por 2 diárias em set. de 2020
Resposta de Pam em 9 de set. de 2020
Thank you for taking the time to review our hotel.

8/10 - Boa

Charles

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2018

6/10 - Ok

Julio Cezar

Pontos negativos: Limpeza
Hotel mediano e que o ideal é que esteja com carro
Hotel mediano, que depende da tarifa e se estiver de carro pode estar se hospedando. Não gostei da limpeza e precisa de algumas reformas/atualizações. Se estiver necessitando pegar taxi para ir para o centro, não considere se hospedar neste hotel (o ideal e que esteja com carro)
Resposta de General Manager em 28 de out. de 2016
Estimado viajero, Gracias por su sincera opinión. Lamentamos que su reciente alojamiento no respondiera a sus expectativas. Agradecemos sus comentarios y los compartiremos con nuestro equipo para poder continuar mejorando nuestros servicios. Esperamos contar con la oportunidad de volver a recibirlo en el futuro para poder ofrecerle una mejor experiencia. Atentamente, Yanni L Supervisor de Recepción

6/10 - Ok

Guylaine

Viagem com a família
Pontos positivos: Limpeza e comodidades
Pontos negativos: Condições e instalações da propriedade
J'ai été facturé deux fois pour une seule nuit. On était un lundi, il y avait plusieurs chambres disponibles et on avait une chambre avec une vue mur de corridor ??? Un premier versement de 238,06 et 304,97 ??? Vraiment ordinaire comme chambre a ce prix
Hospedou-se por 1 diária em abr. de 2024
Resposta de Ben- Front Desk Manager em 27 de abr. de 2024
Bonjour Guylaine,Merci d'avoir pris le temps de nous laisser vos commentaires suivant votre récent séjour a notre hôtel. Nous sommes désoles de voir que vous n'avez pas eu une expérience exceptionnelle. Nous aimerions vous rassurer que le deuxième montant est une autorisation qui est relâcher au compte jusqu'a 5-10 jours ouvrable après avoir quitter l'hôtel. Nous espérons avoir la chance de vous accueillir a nouveau dans le futur. Bonne journée!

10/10 - Excelente

Katie

Pontos positivos: Limpeza e comodidades
Beautiful place and the indoor water park was so nice
Hospedou-se por 1 diária em abr. de 2024
Resposta de Ben em 22 de abr. de 2024
Good morning Katie,Thank you for taking time to leave us your feedback on your recent stay with us. We are glad to hear you enjoyed your stay! We hope to welcome you again!Have a great day!

8/10 - Boa

Jessica

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The property is in an area that isn’t especially scenic; there’s another hotel nearby but the neighbourhood seems mostly comprised of business buildings. However, inside the hotel the staff members are all efficient, helpful and welcoming. Some aspects of the property look a bit shabby (worn carpet, for instance) but overall it is well kept and features a central swimming pool and lounge area that has plenty of room for kids who need to have fun swimming and splashing and adults who want to relax and visit. There are a number of games including foosball. My room was a pleasant surprise: I opened the door to a sleek, modern space in soothing shades of grey, a wall-mounted television, and an enormous bed made up in lovely white linens and four large pillows—I had a fantastic sleep! Lots of lighting options and a Keurig coffee maker are details I appreciated, as well as the microwave and energy star mini fridge. Thoughtful design ensured that I had a desk with chair, a small couch and coffee table, a closet, wall hooks (rare but very useful), a safe, a bench with built in dresser-type drawers, and a long mirror. I wanted to take a bath but couldn’t locate the plug so I took a shower and discovered that the large brass shower head rains hot water—delightful! The Radisson supplies individual toiletries but I hope they will switch to the dispensers many hotels are using these days because it’s far less wasteful. Overall, my room was excellent!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Ben- Front Desk Manager em 15 de abr. de 2024
Good morning Jessica,Thank you for taking the time to leave us your feedback following your recent stay with us!We are glad to see you enjoyed so many things our hotel has to offer such as our pool area, the newly renovated room you stayed in an the amazing staff our team has. We hope to welcome you again in the near future!Have a great day!

2/10 - Terrível

Kelly

Viagem de negócios
Pontos negativos: Limpeza e condições e instalações da propriedade
I called for a shuttle 10 minutes before I needed it and waited for an hour. Called again and was told they were on their way. Continued to wait and called two more times. Waited for a total of three hours and still didn't get a shuttle. I have to get an uber. They then double charged me at the restaurant and held a deposit on a prepaid room for a week. Still haven't been compensated for the double charge at the restaurant. Also they have mattresses and other furnishings stacked in the hallway by my room and don't have a complementary breakfast like advertised and the pool is only available on the weekend. Terrible experience.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Ben- Front Desk Manager em 15 de abr. de 2024
Good morning Kelly,Thank you for taking the time to leave us your feedback following your recent stay at our property. We are sorry to hear about the issues you faced during your stay and understand this could have made for a bad experience. We will be reviewing with our staff the points you have brought up to make sure this does not happen to you or others again. We also apologize for the mattresses and furniture, as you have probably seen, we are renovating our property and slowly removing those items from the hallways. Every client deserves the 10/10 experience and once again we are sorry you didn't have a great stay.We hope to welcome you again! I would kindly ask you to contact the hotel and ask for me so we can speak further of your experience.Have a great day!

10/10 - Excelente

sheldon

Hospedou-se por 1 diária em abr. de 2024
Resposta de Ben- Front Desk Manager em 29 de abr. de 2024
Good morning Sheldon,Thank you for taking the time to leave us feedback following your recent stay with us! We are glad to see you had a great stay!We hope to welcome you again in the future.Have a great day!

2/10 - Terrível

Jimmy

Hospedou-se por 1 diária em mar. de 2024
Resposta de Ben- Front Desk Manager em 3 de abr. de 2024
Good afternoon Jimmy,Thank you for taking the time to leave us a review following your recent stay with us. We are sorry to see you didn't have a great stay with us. In order to improve on our service delivery, we would kindly ask you to contact our hotel directly so we can discuss the stay and see what we could have done to improve your stay with us. We appreciate the feedback as it helps us improve and make sure all of our guests have a 10/10 stay with us. We look forward to hearing from you!Have a great day!

6/10 - Ok

Jean Pierre

Viagem com a família
Pontos positivos: Comodidades
Proximité de l’aéroport.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Lisa N em 27 de fev. de 2024
Thank you for your feedback !

8/10 - Boa

Jocelyne

Hospedou-se por 1 diária em jan. de 2024
Resposta de Lisa N em 27 de fev. de 2024
Thank you for your feedback !

6/10 - Ok

valerie

Viagem a dois
The room was clean, renovated! The black out curtain has holes in it. The scan card did not work when we parked near our room to get back in the hotel. Jennifer at the front desk was very helpful. Garbage was overflowing near the parking by our room.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Lisa N em 3 de jan. de 2024
Thank you for your feedback! we will definitely look into it . Hope to see you again on your next stay with us

8/10 - Boa

Nayane

Viagem com animais de estimação
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Lisa N em 19 de dez. de 2023
thank you for your feedback !

6/10 - Ok

Deborah

Pontos positivos: Limpeza e conforto do quarto
Ok for stopover
Good for a stop over. Airport shuttle, comfortable room and bed all good. No complimentary water in room. Coffee maker didn’t work well. Restaurant was closed in the evening. Included breakfast would have been nice at the price of this hotel.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Lisa N em 19 de dez. de 2023
Thanks you for your feedback ! Very sorry for the trouble it might caused during your stay but front desk is available 24/7. Buffet Breakfast is only 19.95 per personThank you

6/10 - Ok

Denis

Pontos positivos: Limpeza e condições e instalações da propriedade
Il n etait pas indiqué qu il fallait appeler l hôtel pour avoir la navette
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Lisa N em 19 de dez. de 2023
Merci de nous partager votre avis , oui cela est toujours mieu de contacter lhotel pour plus dinformations avant votre sejour parmis nous Merci

10/10 - Excelente

Pierre

Hospedou-se por 1 diária em nov. de 2023
Resposta de Lisa N em 19 de dez. de 2023
Thank you for your feedback !

10/10 - Excelente

Sebastien

Hospedou-se por 1 diária em nov. de 2023
Resposta de Lisa N em 29 de nov. de 2023
Thank you for your feedback !

4/10 - Insatisfatória

Michele

For the price they should include some kind of breakfast. Even a muffin would have been nice. The only thing they seem to have is a $20 buffet. I had to walk 15mins to a subway for a breakfast sandwich.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Lisa N em 3 de nov. de 2023
Thank you for your feedback ! the buffet breakfast is only 19.95 . Its pretty cheap .. we have coffee station in the morning .

8/10 - Boa

Nicolas

Pontos positivos: Limpeza
la vue de ma chambre etais horrible ... vue sur un corridor qui servais d'entrepot de materiel de renovation !
Hospedou-se por 2 diárias em out. de 2023
Resposta de Lisa N em 30 de out. de 2023
Merci de nous partager votre avis

8/10 - Boa

luc

Pontos positivos: Limpeza e conforto do quarto
thumbs up
Stayed here before and will probably will again, fun for the kids, nice and clean place, confurtable rooms.
Hospedou-se por 1 diária em out. de 2023
Resposta de Jennifer em 28 de out. de 2023
We sincerely appreciate your feedback and are happy to hear you had a great experience with us!We hope to continue to provide great experiences for you.

4/10 - Insatisfatória

Theodore

Viagem de negócios
Rénovation non complété dans la chambre. Système de ventillation défectueux.
Hospedou-se por 1 diária em set. de 2023
Resposta de Lisa N em 28 de set. de 2023
merci de nous partager votre avis !

6/10 - Ok

Mélanie

Pontos positivos: Condições e instalações da propriedade
Pontos negativos: Limpeza
Hospedou-se por 1 diária em set. de 2023
Resposta de Lisa n em 27 de set. de 2023
thank you for your feedback!

4/10 - Insatisfatória

Stéphanie

Viagem com a família
Pontos negativos: Comodidades e condições e instalações da propriedade
Ne recommande pas
Hospedou-se por 7 diárias em jun. de 2023
Resposta de Lisa N em 21 de set. de 2023
merci de partager votre avis

8/10 - Boa

Benjamin

Hospedou-se por 4 diárias em set. de 2023
Resposta de Lisa N em 26 de out. de 2023
thank you for your feedback !

6/10 - Ok

Denyse, Reseda

Property is undergoing renovation. Room is sparse with no comforrable seating. No information given on meals available.
Hospedou-se por 1 diária em set. de 2023
Resposta de Lisa N em 8 de set. de 2023
Thank you for your feedback !

4/10 - Insatisfatória

Pthandi

Viagem com família e crianças pequenas
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The service at the bar and at the front desk were great. The hallway and room itself was dark and dingy. More or brighter lights are needed. The room could be accessed by two doors however one of the doors did not have a safety latch. The hotel was loud late at night. We did not use the pool as it did not look appealing. The wifi did not work. I’m very disappointed and expected a lot more for what I paid
Hospedou-se por 1 diária em ago. de 2023
Resposta de Jennifer em 7 de set. de 2023
Hello,On behalf of our entire staff at Radisson Hotel Montreal Airport we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues to my team and we hope it won't happen again on your next stay. You can always ask the front desk to switch rooms if the room you're in doesn't suit you. The front desk can also call maintenance to fix issues with your room if ever, the same thing goes with the weak wifi connection. We know you spend so much at our hotel and we want to assure our guests to have a good and better experience when they come back.

6/10 - Ok

Dipan, Edmonton

Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 2 diárias em set. de 2023
Resposta de Lisa N em 6 de set. de 2023
Thank you for your feedback !

6/10 - Ok

Stephanie

Viagem a dois
Pontos positivos: Comodidades
Pontos negativos: Limpeza e condições e instalações da propriedade
Front staff was lovely. Hotel room could have been cleaner. Sheets had stains on it.
Hospedou-se por 1 diária em set. de 2023
Resposta de Lisa N em 4 de set. de 2023
Thank you for your feedback!

2/10 - Terrível

Mark

Viagem com família e crianças pequenas
Pontos negativos: Comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em ago. de 2023
Resposta de lisa n em 31 de ago. de 2023
Thank you for your feedback!

2/10 - Terrível

SERGIO

Viagem com a família
Pontos negativos: Limpeza e conforto do quarto
Nightmare
I booked the hotel 50 days in advance. The room I chose was the apartment with living room and separate bedroom. That's because this was my wedding trip, and my best man came from another country and could stay with us. With less than 1 week left, they call me, saying that that room would not be available. Only an ordinary room, with only one bed, would be offered to us. And that, WITHOUT REFUNDING ANY CENT!! The most they could do is add a folding bed to the room. Yes, that's what you're getting at: I slept with my wife and best man on our wedding night. Well, getting there, our room was in an area of the hotel that is under renovation. It had an UNBEARABLE fresh paint smell. There were no trash cans, no coffee machine, no iron and ironing board, and guess what? The foldable bed wasn't there either. We had to ask and wait a long time, as we arrived at night and tired. To top it off, the staff is extremely rude (with the exception of the cleaning staff) and unhelpful. My advice: stay away from this hotel. There are better and cheaper hotels in the same region!
Hospedou-se por 5 diárias em ago. de 2023
Resposta de lisa n em 1 de set. de 2023
Thank you for your feedback ! you had a choice of being relocated .. We gave you a lot of option. . I am very sorry about what happen

8/10 - Boa

Shelly van

Viagem com a família
Pontos negativos: Comodidades e condições e instalações da propriedade
The property is run down and in desperate need of updating. They have added new stuff to an old room. Example: new flooring, and mirror but the bathroom is in terrible condition and the curtains in the room are old and ripped.
Hospedou-se por 1 diária em ago. de 2023
Resposta de LISA N em 1 de set. de 2023
Thank you for your feedback ! we are currently renovating

4/10 - Insatisfatória

Theodora

Viagem em grupo
Pontos negativos: Comodidades
One day the cleaning staff came and took all our towels and didn’t give us any new ones. The second day no one came to clean our room at all and when I called to asked for towels the front desk said they would have some brought up and never did. The next day we asked the cleaning staff for towels when we saw them in the hall and they just said no. The one restaurant is $20 for breakfast and is horrible. The hotel is far away from everything except the airport.
Resposta de LISA N em 1 de set. de 2023
Thank you for your feedback

6/10 - Ok

Logan

Hospedou-se por 3 diárias em ago. de 2023
Resposta de Jennifer em 20 de ago. de 2023
Thank you for your feedback!

8/10 - Boa

Andriy

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em ago. de 2023
Resposta de Lisa N em 18 de ago. de 2023
thank you for your feedback !

8/10 - Boa

michelle

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Staff were very friendly and helpful.
Hospedou-se por 1 diária em ago. de 2023
Resposta de Jennifer em 19 de ago. de 2023
Thank you for your feedback!

8/10 - Boa

Amanda

Pontos positivos: Limpeza e comodidades
Helpful, friendly staff and clean facilities.
Hospedou-se por 5 diárias em ago. de 2023
Resposta de Lisa N em 14 de ago. de 2023
Thank you so much for your feedback!

10/10 - Excelente

Paul

Hospedou-se por 1 diária em ago. de 2023
Resposta de Lisa N em 4 de set. de 2023
Thank you for this amazing feedback !

10/10 - Excelente

Richard

Hospedou-se por 1 diária em ago. de 2023
Resposta de LISA N em 1 de set. de 2023
Thank you for your feedback

10/10 - Excelente

Derek

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Clean room! Beautiful pool! We had a pool view room on the 2nd floor that was VERY nice. Also convenient parking and shuttle service to the airport.
Hospedou-se por 1 diária em ago. de 2023
Resposta de Jennifer em 13 de ago. de 2023
Thank you for your feedback!

4/10 - Insatisfatória

Shannon

Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
I liked the airport shuttle and the front desk staff were helpful. The property is run down and dated.
Hospedou-se por 1 diária em ago. de 2023
Resposta de Lisa N em 8 de ago. de 2023
Thank you for your feedback !

4/10 - Insatisfatória

Lexi

Hospedou-se por 3 diárias em ago. de 2023
Resposta de lisa .n em 31 de ago. de 2023
Thank you for your feedback !

8/10 - Boa

Susanne

Pontos positivos: Limpeza e comodidades
Spacious room. Good coffee machine.
Hospedou-se por 1 diária em ago. de 2023
Resposta de Lisa N em 7 de ago. de 2023
Thank you for your feedback !

8/10 - Boa

Nancy

Hospedou-se por 1 diária em ago. de 2023
Resposta de lisa .n em 31 de ago. de 2023
Thank you for your feedback !

2/10 - Terrível

sean

Viagem com a família
The guy at the front desk, the youngest East Indian boy that worked the evening, he was the greatest part of our stay. There was renovations going on, and we were thrown into that area. But he helped us to get a better room. We went there in the evening. The next morning we were not allowed to use the pool as it was closed. So, therefore, there was nothing for us to do there at all, we were pretty darn disappointment. But like I said, the guy at the front desk was the best.
Hospedou-se por 1 diária em jul. de 2023
Resposta de Lisa N em 7 de ago. de 2023
Thank you very much for your feedback !

8/10 - Boa

Karen

Pontos positivos: Limpeza e conforto do quarto
Our stay
We really enjoyed our stay. Nice to have things to do at the hotel like a pool table ,air hockey table a pool. The only drawback was the rooms were under renovation, but no big deal..
Hospedou-se por 1 diária em jul. de 2023
Resposta de Lisa N em 2 de ago. de 2023
thank you so much for your feedback !

4/10 - Insatisfatória

Mackenzy

Pontos negativos: Limpeza
Trop bruyant le matin
Hospedou-se por 1 diária em jul. de 2023
Resposta de Lisa N em 7 de ago. de 2023
merci de partager votre avis

2/10 - Terrível

Viajante verificado

Pontos negativos: Limpeza e conforto do quarto
Scam hotel
Gave us a room right in the middle of renovations. Smelled like paint and chemicals.
Hospedou-se por 1 diária em jul. de 2023
Resposta de Lisa N em 31 de jul. de 2023
Thank you for your feedback ! The front desk will try there best to move your room during your stay .

4/10 - Insatisfatória

Gabriel

Viagem com a família
Pontos negativos: Limpeza
Ma pire expérience dans un Hotel
Ce fut une de mes pires expériences dans un Hotel de ma vie.. .LÈ Hotel était en rénovation et la chambre que nous avons eu était sale ,plein de poussiere et le lit pas fait : nous avons demandée une autre chambre et l'autre était dans le mëme état et avec lÈair conditionné non fonctionnel.
Hospedou-se por 1 diária em jul. de 2023
Resposta de Lisa N em 31 de jul. de 2023
merci de partager votre avis . Nous somme en renovation section par section . Les nouvelles chambre son tres belle

8/10 - Boa

Marianne

Viagem a dois
Pontos positivos: Limpeza
Unfortunately the hotel was under major renovation so there was drywall dust in the hallways, and the air. The hall to get to the elevator was blocked. Staff were good and friendly and the room itself was nice though sparsely furnished.
Hospedou-se por 2 diárias em jul. de 2023
Resposta de Lisa N em 31 de jul. de 2023
Thank you for your feedback !

8/10 - Boa

Gabriel

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Safe and goog staff, the only reason they are renovating and don't advice about it
Hospedou-se por 4 diárias em jul. de 2023
Resposta de Lisa N em 21 de jul. de 2023
Thank you so much for taking the time to share your stay with us !