6/10 - Ok
Lisa
Viagem com a família
14 de nov. de 2025
Pontos negativos: Limpeza e comodidades
Room was nice, waterpark was nice (no wave pool) Staff was horrible - they seemed annoyed every time you tried to buy something or ask a question, and the other guests were very ghetto - one lady about 45 yrs old, was cursing out an 11 yr old for splashing her while she was in the kiddie section, at a water park. Instead of asking her to leave the staff just ignored it. Another time we were waiting in line for the wav board, a guy was "holding the spot" for 7 kids. When it was his turn, 7 kids jumped in front, each kids gets about 5 minutes. The fire alarm went off because someone was cooking in their room, everyone was standing outside in the freezing cold for 30 minutes until the fire department cleared it, in soaking wet swimsuits, no clothes, no shoes, no towels. When we came back in, there was no apology. No offering of something warm to drink. The text message they sent was really kind of rude.
Lisa
Hospedou-se por 1 diária em nov. de 2025
